404 Senior Program Manager jobs in the United Arab Emirates

Dubai, United Arab Emirates | Posted on 04/28/2025

Manage P&L – drive revenue and manage costs .

Recruit, train and drive sales productivity from resources positioned in SDG stores & explore opportunities for expansion .

Train, coach and mentor sales personnel to ensure quality performance in terms of approval rates and premium card mix (if applicable) .

Ensure sales team adheres to Sales quality and compliance to regulatory and bank guidelines .

Reconcile daily and monthly MIS with partner bank to ensure no leakages on sales efforts .

Share daily and monthly MIS to internal management stakeholders

Ensure Outstanding payables are received in time.

Interact with third party manpower providers and other partners.

5+ years - Credit Card sales experience from a banking background and Team Management Experience is mandatory.

Bachelor’s Degree

Strong in relationships and communication skills

Eye for detail and analytical bent of mind

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects/programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large/strategic projects/programs within agreed timelines, scope, and budget.

1. Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

• Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its lifecycle: initiation, planning, execution, closure.
• Ensure projects are delivered on schedule, within scope, and within approved budget.
• Monitor and control the quality of deliverables throughout the project lifecycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within timelines and costs.

• Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables meet quality standards.
• Track and manage defects and fixes as necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the lifecycle.
• Monitor the project budget and ensure deliverables stay within the budget.

• Communication and Reporting:

• Develop communication strategies, including methodology, frequency, and channels.
• Effectively communicate project expectations to team members and stakeholders.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status updates to business owners and stakeholders.

• Risk and Change Management:

• Ensure project and change management processes align with governance standards, including the use of project management tools and methodologies.
• Proactively manage scope changes, identify potential issues, and implement contingency plans.
• Manage compliance with Legal, Audit, Risk Management, and external regulations, especially concerning electronic and mobile banking solutions.

• Team Management:

• Resolve conflicts within the project team effectively.
• Organize workshops, including venue selection, material preparation, and attendee invitations.
• Ensure all team members have the necessary information and resources.
• Monitor work hours and timesheets daily.
• Ensure timely renewal of team members' contracts.

• Over 10 years of overall experience, with at least 8+ years as a Project Manager, preferably in Banking/Financial institutions.
• Managed complex strategic projects/programs valued over AED 10 Million.
• Led cross-domain teams of 30-40 members.
• Experience interacting directly with EXCO/CXO members.
• Outstanding team-building, communication, and presentation skills.
• Deep understanding of Project Management frameworks (waterfall and Agile), planning, monitoring, and reporting within large organizations.
• High attention to detail, organized, and structured thinking.
• Strong interpersonal, management, and facilitation skills to secure buy-in and support project delivery.
• Experience with complex change management and business transformation strategies.

Preferred:

• Wealth & Asset Management experience.
• Experience with the FinIQ application.
• Excellent communication skills.

Global Software Solutions Group (GSS) is a leading player in real-time payments, partnering with top global software providers to deliver technology solutions to the banking industry. We are the strategic vendor for ENBD and FAB for their resourcing needs, headquartered in Dubai Internet City. Our key clients include FAB, Finance House, Al Maryah Community Bank, United Arab Bank, EDB, Lulu Exchange, Lari Exchange, and Deem Finance. Visit us at gsstechgroup.com.

GSS Tech Group is seeking a seasoned Program Manager to lead and coordinate complex projects and programs aimed at enhancing our operational efficiency and effectiveness. As a vital part of our team, you will oversee multiple projects, ensuring alignment with our business strategy and objectives.

Job Purpose

The Program Manager is responsible for the planning, implementation, and tracking of specific projects and programs within the organization. This role requires a deep understanding of our business goals and navigating various project teams to deliver results. You will act as a central point of communication for stakeholders, facilitating strategic alignment and ensuring that programs are delivered on time and within budget.

Key Responsibilities include but are not limited to:

• Define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Coordinate cross-project activities, ensuring resource availability and allocation.
• Develop and manage program and project plans, budgets, and schedules.
• Monitor and report on progress, manage risk and issues, and ensure quality standards are met.
• Lead the program teams by providing direction and ensuring the required resources and support are provided.
• Facilitate communication between stakeholders and project teams, ensuring that any changes are communicated effectively.
• Conduct stakeholder analysis and engagement to ensure high levels of interest and participation in programs.
• Evaluate the program's overall performance and report on key metrics, adjusting plans as necessary.
• Identify areas for process improvements and innovation within program management practices.
• Directly manage strategic engagements with the UAE Central Bank, ensuring all deliverables meet regulatory standards.

This position requires a strong leader who thrives in a dynamic environment, demonstrating a proactive approach to problem-solving and a deep commitment to team success.

Job Knowledge

• Extensive knowledge of program and project management methodologies, tools, and techniques.
• Understanding of industry standards and regulatory requirements, especially related to IT and banking industry.

Technical & Professional Skills

• Proven track record of successful program management, including the delivery of complex projects on time and within scope.
• Strong analytical skills with the ability to understand complex scenarios and drive decisions.
• Experience with project management software and methodologies (both Agile and Waterfall).
• Certification in Program Management (e.g., PgMP, PMP, or equivalent) is must have.

Managerial & Leadership Skills

• Exceptional leadership and team management skills.
• Strong interpersonal and communication skills to engage effectively with stakeholders.
• Ability to mentor and guide project managers and teams.

Experience

• Minimum of 15-20 years of experience in program management, preferably within the IT and banking industry.
• Experience in managing multiple projects and leading cross-functional teams.
• Bachelor’s or Master’s degree in Information Technology (IT) or related field.
• Demonstrated experience in program delivery and stakeholder management.
• PgMP / PMP certification (must be active).
• Must have worked with one of the Big 4 consulting firms (Deloitte, PwC, EY, KPMG).
• Proven experience delivering projects for the UAE Central Bank – mandatory.
• In-depth understanding of banking domain processes, compliance, and technologies.
• Exceptional leadership, stakeholder engagement, and communication skills.
• Strong analytical, budgeting, and risk management capabilities.

Notice Period

• 30-45 days is preferred.

• Private Health Insurance
• Paid Time Off

We’re looking for a Programme Manager to lead a regional governance-focused initiative supporting philanthropy, family businesses, tech companies, and SMEs.

What We’re Not Looking For:

This is not a not-for-profit program management role. We’re not looking for general program delivery profiles — we’re looking for subject matter experts in governance who understand how the private sector operates, particularly in a GCC context.

What We Are Looking For:

• Deep expertise in governance frameworks and implementation
• Experience working with or advising family businesses, tech firms, SMEs, or philanthropic organisations
• Fluent in Arabic (written & spoken)
• Proven track record of managing stakeholders across the GCC
• Strong organisational and communication skills
• Fundraising experience is a strong advantage

This role involves leading thought leadership, building strategic partnerships, delivering high-impact governance programming, and engaging with senior stakeholders across the region.

Experience: 7+ years in governance-focused roles with private or philanthropic organisations

DUE TO THE NUMBER OF APPLICATIONS RECEIVED, ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

The Opportunity

We’re looking for an experienced Program Manager to lead the delivery of a major digital platform implementation for one of our key clients in the UAE. This is a high-impact role that will oversee the development of a comprehensive solution covering everything from data lakes and pipelines to analytics, UI/UX, and digital twin technologies.

You’ll be working closely with a cross-functional team of specialists — including solution architects, data engineers, AI/ML experts, and designers — to make sure the program runs smoothly, stays on track, and delivers real value to the client.

What You’ll Be Doing

• Leading the full delivery of a complex digital solution — planning, tracking, reporting, and making sure everything stays aligned with client expectations.
• Managing and coordinating a diverse delivery team across multiple technical areas.
• Working directly with senior client stakeholders to provide clear updates, manage risks, and keep communication open and productive.
• Overseeing timelines, identifying roadblocks early, and ensuring smooth day-to-day operations.
• Ensuring the different parts of the platform — data, analytics, interface, and user experience — are well integrated and aligned.

What We’re Looking For

• 10+ years of experience delivering complex digital or technology solutions, ideally within a consulting or client-facing environment.
• A consulting background
• Experience working with or implementing digital twin platforms or environmental management systems (like ArcGIS) is a bonus.
• Strong communication and planning skills — you’re comfortable working with both technical teams and executive stakeholders.
• Someone who’s proactive, calm under pressure, and focused on delivery.

If you're ready to take ownership of a major digital program and enjoy solving complex challenges in a collaborative environment, we’d love to hear from you.

Program Manager – Competitive Rate – CC&B – Transformation Projects – Oracle

Explore Group has been fortunate enough to partner with a global technology brand that has built a brilliant reputation for providing market-leading digital transformation solutions across a variety of verticals such as banking, retail, automotive, utilities, government, insurance, and more.

The Role:

Due to a key project kicking off, I am now supporting this business with the hire of an experienced Program Manager who is seasoned in upgrade and integration projects, specifically for CC&B.

Requirements / Responsibilities:

• 5+ years’ experience in a project/program management position.
• Experienced in stakeholder management with a strategic mindset.
• Commercial exposure to CC&B programs (Customer Care & Billing).
• Possesses the ability to manage cross-functional teams.
• Able to coordinate with vendors and third parties.
• Must be willing to work onsite in Abu Dhabi.

If you would like to be considered for this position, please apply directly to this post.

The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs within the ENBD Group. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.

Key Responsibilities:

Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure.
• Ensure that projects are delivered on schedule, within scope, and approved budget.
• Monitor and control the quality of deliverables throughout the project life cycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures.
• Track and manage defects and fixes’ wherever necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the project lifecycle.
• Monitor the project budget and ensure project deliverables are within the agreed budget.

Communication and Reporting:

• Develop the communications methodology, frequency, and method.
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status to the business owner and stakeholders.

Risk and Change Management:

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc.
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner.

Team Management:

• Responsible for optimal conflict resolution within the project team.
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees.
• Ensure that all team members have the required information and resources to carry out their tasks effectively.
• Monitor the team's work time and timesheets on a daily basis.
• Ensure the timely renewal of resources' contracts.

Role-Specific Knowledge / Skills
An Overall experience of more than 10 years with a minimum of 8+ years as a Project Manager preferably with exposure in a Banking/Financial institution
Managed individual complex strategic projects / programs valued over AED 10 Million.

Managed a cross-domain team of over 30-40 members
Experience in directly interacting with EXCO / CXO members
Outstanding team-building, communication and presentation skills

An in-depth understanding of Project Management framework (waterfall and Agile), planning, monitoring, and reporting within a large multi-faceted organization and a proven track record of delivery.
High level of attention to detail, organized, structured way of thinking and delivery.
Strong interpersonal, people management, and facilitation skills with the ability to secure buy-in and bind people to proactively support project delivery.
Experience of complex change management programs/business transformation and strategy execution.
Preferred:
Wealth & Asset Management experience

Experience with the FinIQ application

Excellent communication skills.

About us

Global Software Solutions Group (GSS) has been a leading and award winning player in the field of real-time payments and has established partnerships with leading Global software providers with a vision to be a single-window provider of technology solutions to the banking industry. We are also the strategic vendor of ENBD and FAB for their resourcing needs. Our headquarters are in Dubai Internet City. Our key clients are FAB, Finance house, Al Maryah Community bank, United Arab bank, EDB, Lulu Exchange, Lari Exchange, Deem finance. Our Website is gsstechgroup.com.

About Us
Space42 (ADX: SPACE42) is a UAE-based AI-powered Space Tech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the successful merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities.

Overview:
About Us
Space42 (ADX: SPACE42) is a UAE-based AI-powered Space Tech company that integrates satellite communications, geospatial analytics and artificial intelligence capabilities to enlighten the Earth from space. Established in 2024 following the successful merger between Bayanat and Yahsat, Space42’s global reach allows it to address the rapidly evolving needs of its customers in governments, enterprises, and communities.
Our vision is to pioneer beyond today for humanity to experience a better tomorrow. Space42 challenges traditional approaches with advanced AI and cutting-edge satellite technology, making space more accessible and redefining how data from space can be used on Earth. We aim to achieve this by connecting people to rewire potential, informing decisions to reimagine impact and enabling action to redefine tomorrow.
For more information visit: follow us on X and Instagram: @Space42ai
ROLE PURPOSE
Management of Program and Project Managers with a cross-function across Product, Engineering, Marketing, Customer Services, Technical documentation, Finance, Legal and executive teams.
Responsibilities:
Key Responsibilities
You will be responsible for the end-to-end delivery of projects to the customer.
â ̄

• Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
• Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges.
• Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives.
• Take ownership of customer retention, sales, revenue generation, and project management activities.
• Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment.
• Accelerate customer adoption of Presight Analytics by leading the implementation journey.
• Engage customers in the development of reporting elements, scheduling, establishing guidelines, and setting milestones to measure success.
• Manage project timelines, milestones, migration goals and business transformation strategies, and ensure that all processes & procedures are executed within agreed timeframes at defined quality standards.
• Utilize technical acumen and drive technical discussions regarding incidents, trade-offs, and risk management.
• Provide detailed reviews of service disruptions, metrics, prelaunch planning, post-sales, and consultative expertise.
• Ensure that customer issues are dealt with in an efficient manner, following predefined escalation processes for any problems that may arise. Design and develop bi-weekly presentations called ‘Demo for customers’ for stakeholders.
  

• Bachelor's/Master's Degree in Artificial Intelligence, Business Analytics, Business Administration or related field
• Minimum 10 years of experience in project management, solution/product delivery in an AI service organization or analytics platforms & technologies
• At least 8 years of experience in account/customer success management - end to end.
• Experience in Agile/Scrum methodologies â ̄
  

• In-depth knowledge of current developments in analytics
• Very strong organizational and managerial capabilities
• Excellent communication and interpersonal skills
• An innovative and creative approach to problem solvingâ ̄ /li>
• PMP certification is preferable
• Arabic is preferable
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionProject Management and Information Technology
• IndustriesIT Services and IT Consulting

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Job Summary: The IT Program Manager is responsible for defining objectives, planning, executing, and monitoring all assigned IT projects / programs. The Program Manager will manage end-to-end delivery of large / strategic projects / programs within agreed timelines, scope, and budget.

Key Responsibilities:

Project Planning:

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders, ensuring technical feasibility.
• Identify all phases, activities, and efforts needed to complete the project.
• Perform resource planning to identify all resources required to complete the project successfully.
• Develop comprehensive project plans and establish baselines to track progress.

Project Execution:

• Acquire resources and coordinate the efforts of team members and external consultants/contractors to deliver according to the plan.
• Direct and manage project development throughout its life cycle: initiation, planning, execution, closure.
• Ensure that projects are delivered on schedule, within scope, and approved budget.
• Monitor and control the quality of deliverables throughout the project life cycle.
• Ensure smooth coordination within various teams in Group IT to deliver quality solutions within agreed timelines and cost.

Project Monitoring and Control:

• Define and collect metrics to track project progress and ensure deliverables are in compliance with agreed quality measures.
• Track and manage defects and fixes’ wherever necessary.
• Manage project dependencies and critical path.
• Identify, manage, and mitigate project risks throughout the project lifecycle.
• Monitor the project budget and ensure project deliverables are within the agreed budget.

Communication and Reporting:

• Develop the communications methodology, frequency, and method.
• Effectively communicate project expectations to team members and project stakeholders in accordance with the agreed communication method and frequency.
• Lead stand-ups and Project Board/Steer Co. meetings.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Present project status to the business owner and stakeholders.

Risk and Change Management:

• Ensure that project and change management processes are carried out in alignment with governance processes such as the use of project management tools, processes, methodologies, etc.
• Proactively manage changes in project scope, identify potential pain points, and devise and implement contingency plans.
• Manage overall compliance with Legal, Audit, Risk Management divisions, as well as compliance with external and Central bank regulations with respect to electronic and mobile banking solutions along with the Business Owner.

Team Management:

• Responsible for optimal conflict resolution within the project team.
• Organize workshops, including the selection of venue, creation and provision of materials, selection, and invitation of attendees.
• Ensure that all team members have the required information and resources to carry out their tasks effectively.
• Monitor the team's work time and timesheets on a daily basis.
• Ensure the timely renewal of resources' contracts.

Role-Specific Knowledge / Skills:

• An Overall experience of more than 10 years with a minimum of 8+ years as a Project Manager preferably with exposure in a Banking/Financial institution
• Managed individual complex strategic projects / programs valued over AED 10 Million.
• Managed a cross-domain team of over 30-40 members
• Experience in directly interacting with EXCO / CXO members
• Outstanding team-building, communication and presentation skills
• An in-depth understanding of Project Management framework (waterfall and Agile), planning, monitoring, and reporting within a large multi-faceted organization and a proven track record of delivery.
• High level of attention to detail, organized, structured way of thinking and delivery.
• Strong interpersonal, people management, and facilitation skills with the ability to secure buy-in and bind people to proactively support project delivery.
• Experience of complex change management programs/business transformation and strategy execution.

Interested candidate please share your updated resume along with below HR details at :

Total Exp -

Relevant Experience in Nodejs -

Relevant Experience in Reactjs -

Relevant Experience in BFSI Domain -

Current CTC -

Expected CTC -

Notice Period -

Current Location-

Preferred Location -

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesBanking

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