110 Senior Teller jobs in the United Arab Emirates

Role Overview

As a Teller, you will be the first point of contact for our customers, delivering excellent service while managing cash transactions, deposits, withdrawals, and other banking services. You will play a vital role in ensuring compliance with bank policies, risk management, and regulatory guidelines.

Open Vacancies

• Teller Ras Al Khaimah Branch (Candidate must be residing in Ras Al Khaimah)
• Teller Abu Dhabi Branch (Candidate must be residing in Abu Dhabi)

Applications from candidates living in other Emirates will not be considered.

Key Responsibilities

• Handle daily cash transactions including deposits, withdrawals, and transfers
• Ensure accuracy in cash handling, counterfeit detection, and end-of-day balancing
• Deliver courteous and efficient service to customers, resolving queries effectively
• Adhere to bank policies, procedures, AML/KYC requirements, and regulatory guidelines
• Support branch operations and promote the banks products and services

Requirements

• Nationality: UAE Nationals only (Emirati)
• Education: Minimum High School Diploma; Bachelors degree preferred
• Experience: Minimum 1 year of experience as a Teller or Cashier in a Bank or Exchange House
• Location: Must be residing in either Ras Al Khaimah (for RAK role) or Abu Dhabi (for Abu Dhabi role)

Careers for a Changing World of Islamic Banking.

Posted On 10 Sep, 2025

Type Retail Banking

Job Category Retail Banking

Job Purpose: To perform all financial transactions (cash, cheques & transfer) for individual or corporate customers, in risk free manner and maintaining the set service standards at all times.

Customer Service:

• Manages customer expectations for each transaction and ensure adherence to basic service standards.
• Reduce wait time & serve time by efficient handling process
• Handle all counter transactions accurately and swiftly in accordance with set process
• Handle customers with different demographics, without any bias on nationality

Teller Operations:

• Investigate thoroughly differences in books by following required process of checking reports, notes denominations etc.
• Report deviation exception to concerned authority
• Enhance usage of ATM & ensure minimum risk for ATM usage.
• To be alert on possible frauds.

Problem Solving and Team Support:

• Teller has to deal with financial transactions problems like cash shortage or excess
• Work closely with central operation to resolve customers' problems
• To eliminate risk of cash differences by following diligently the process set and ensures accurate receipt and delivery of cash to customers.
• Adhere to all polices and process to ensure an acceptable audit rating

Consumer Protection:

• Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedbacks, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.
• The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices.
• Adhere to all bank's policies and procedures

Qualification, Experience & Other Skills

Minimum Qualifications: Diploma in Accounting, Information Administration, Banking

Minimum Experience: minimum 1-year experience as a teller and customer service agent in a bank.

Computers/ Systems / Software Skills: MS Office - Basic

Languages Proficiency: English Independent, Arabic Proficient

Careers for a Changing World of Islamic Banking.

Posted On 10 Sep, 2025

Type Retail Banking

Job Category Retail Banking

Job Purpose: To perform all financial transactions (cash, cheques & transfer) for individual or corporate customers, in risk free manner and maintaining the set service standards at all times.

Customer Service:

• Manages customer expectations for each transaction and ensure adherence to basic service standards.
• Reduce wait time & serve time by efficient handling process
• Handle all counter transactions accurately and swiftly in accordance with set process
• Handle customers with different demographics, without any bias on nationality

Teller Operations:

• Investigate thoroughly differences in books by following required process of checking reports, notes denominations etc.
• Report deviation exception to concerned authority
• Enhance usage of ATM & ensure minimum risk for ATM usage.
• To be alert on possible frauds.

Problem Solving and Team Support:

• Teller has to deal with financial transactions problems like cash shortage or excess
• Work closely with central operation to resolve customers' problems
• To eliminate risk of cash differences by following diligently the process set and ensures accurate receipt and delivery of cash to customers.
• Adhere to all polices and process to ensure an acceptable audit rating

Consumer Protection:

• Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedbacks, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures.
• The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer Protection Regulations and seek opportunities to provide input on bank policies and practices.
• Adhere to all bank's policies and procedures

Qualification, Experience & Other Skills

Minimum Qualifications: Diploma in Accounting, Information Administration, Banking

Minimum Experience: minimum 1-year experience as a teller and customer service agent in a bank.

Computers/ Systems / Software Skills: MS Office - Basic

Languages Proficiency: English Independent, Arabic Proficient

Role Overview

As a Teller, you will be the first point of contact for our customers, delivering excellent service while managing cash transactions, deposits, withdrawals, and other banking services. You will play a vital role in ensuring compliance with bank policies, risk management, and regulatory guidelines.

Open Vacancies

• Teller Ras Al Khaimah Branch (Candidate must be residing in Ras Al Khaimah)
• Teller Abu Dhabi Branch (Candidate must be residing in Abu Dhabi)

Applications from candidates living in other Emirates will not be considered.

Key Responsibilities

• Handle daily cash transactions including deposits, withdrawals, and transfers
• Ensure accuracy in cash handling, counterfeit detection, and end-of-day balancing
• Deliver courteous and efficient service to customers, resolving queries effectively
• Adhere to bank policies, procedures, AML/KYC requirements, and regulatory guidelines
• Support branch operations and promote the banks products and services

Requirements

• Nationality: UAE Nationals only (Emirati)
• Education: Minimum High School Diploma; Bachelors degree preferred
• Experience: Minimum 1 year of experience as a Teller or Cashier in a Bank or Exchange House
• Location: Must be residing in either Ras Al Khaimah (for RAK role) or Abu Dhabi (for Abu Dhabi role)

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

• Assist customers with inquiries, complaints, and service requests.
• Provide information about products and services.
• Handle phone calls, emails, and live chat support.
• Process orders, returns, and exchanges efficiently.
• Maintain customer records and update databases.
• Resolve customer issues with a positive and problem-solving approach.
• Ensure high levels of customer satisfaction.

• Previous experience in customer service is a plus.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and work under pressure.
• Good problem-solving and interpersonal skills.
• Proficiency in Microsoft Office and CRM systems is an advantage.
• Willingness to work flexible shifts, including weekends and holidays.

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• Friendly and team-oriented work environment.