237 Senior Training Manager jobs in the United Arab Emirates

About Us

Harbor Real Estate is a leading full-service real estate company, committed to delivering excellence and innovation in property services. As part of our mission to empower our people and elevate industry standards, we are establishing
Harbor Academy
– a dedicated training and development hub to nurture both fresh talent and experienced agents.

Role Overview

We are seeking a dynamic and results-driven
Training Manager
to lead our training and development initiatives at Harbor Academy. The Training Manager will design, deliver, and oversee day-to-day training programs focusing on real estate knowledge, sales techniques, and soft skills. The role is critical in equipping our agents with the tools they need to maximize performance, enhance client relationships, and drive overall team success.

Key Responsibilities

• Develop and implement training programs tailored for freshers and experienced real estate agents.
• Conduct daily training sessions covering real estate fundamentals, sales techniques, negotiation, customer service, and soft skills.
• Design onboarding programs for new joiners to ensure quick integration and productivity.
• Continuously evaluate training effectiveness and adapt programs to meet business needs and market changes.
• Collaborate with management to align training initiatives with Harbor Real Estate's sales goals and growth strategy.
• Build, manage, and expand
  Harbor Academy
  as a leading in-house training platform.
• Provide coaching and mentoring support to team members for ongoing professional development.
• Stay updated on industry trends, compliance requirements, and best practices to integrate into training modules.

Qualifications

• Bachelor's degree in Business, HR, Education, or related field (professional certifications in training/real estate are a plus).
• Proven experience as a Training Manager, Sales Trainer, or similar role, preferably in real estate or related industries.
• Strong knowledge of real estate practices, sales strategies, and customer engagement techniques.
• Excellent communication, presentation, and coaching skills.
• Ability to inspire and motivate teams to achieve and exceed sales targets.
• Creative mindset with the ability to build engaging, impactful training content.

Why Join Us

• Be part of an innovative initiative shaping the future of real estate training in the region.
• Work in a collaborative and growth-driven environment.
• Play a key role in developing talent and driving sales success for a market-leading brand.

Company Description

Training academy for domestic and hospitality workforce

Role Description

This is a full-time on-site role for a Training Manager - Housekeeping, located in Dubai. The Training Manager will be responsible for developing and implementing training programs for housekeeping staff, conducting training sessions, and evaluating the effectiveness of training programs. This role also involves coordinating with housekeeping supervisors to identify training needs, ensuring compliance with safety and cleanliness standards, and providing feedback to staff to improve performance.

Qualifications

• Experience in housekeeping management and training
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Knowledge of safety and cleanliness standards
• Experience in curriculum development and training methodologies
• Ability to work independently and as part of a team
• Proficiency in creating training materials and using training technology
• Certification in Hospitality Management or a related field is a plus

Job Description

The role of a Training Manager in the Food and Beverage (F&B) industry is crucial as it revolves around enhancing the competencies of individuals and teams. This position requires an individual with a thorough understanding of the food and beverage operations, strong leadership skills, and a passion for teaching and mentoring others. As a Training Manager, the focus is on designing, creating, and implementing training programs that improve employee functions and overall customer satisfaction. The objective is to build a skilled, competent, and satisfied workforce that enhances the company's reputation for providing exceptional service. It also involves continual assessment, analysis, and enhancement of the training programs to meet the dynamic needs of the company and its workforce. This role provides a strategic opportunity to influence the quality of service and, ultimately, contribute to the organization's growth and success.

Responsibilities

• Develop and implement comprehensive training programs for F&B staff members.
• Assess the training needs by conducting regular skills gap analyses.
• Collaborate with department heads to align training objectives with business goals.
• Design training manuals, instructional guides, and presentations for programs.
• Conduct engaging and informative training sessions and workshops for teams.
• Evaluate effectiveness of training sessions and make improvements as necessary.
• Ensure training programs adhere to industry standards and legal regulations.
• Monitor and report on trainee progress and provide feedback to managers.
• Incorporate modern techniques and technologies into training strategies.
• Manage training budgets and optimize resources to maximize impact.
• Maintain training schedules and coordinate logistics for training execution.
• Foster a culture of continuous learning and professional development among employees.

Requirements

• Bachelor s degree in hospitality management, education, or a related field.
• Minimum of three years experience in training within the F&B industry.
• Strong leadership and interpersonal skills to inspire and guide staff.
• Excellent presentation and communication skills, both oral and written.
• Proficiency in developing online and offline training materials.
• Ability to assess employee progress and adapt training methods accordingly.
• Strong organizational skills and attention to detail for managing multiple projects.

Duties and Responsibilities

As Training Manager, I will lead our training and development strategy, manage its implementation and measure its impact. Assume full responsibility for the efficient operation of the training department to provide exceptional products and services training within brand operating standards. My key role is to develop and design new training programs and/or evaluate, modify and improve existing programs based on the property's needs. I will identify training and development needs within the organization through job analysis, performance reviews and regular consultation with other managers.

The duties and responsibilities will include:

Ensure strategic alignment of the training department with business goals.

Evaluate individual organization performance to ensure training is meeting business needs and improving performance.

Develop and deliver training programs that meet business needs and optimize training processes for efficiency.

Manage the delivery of training and development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops that is easily understandable and in a way that motivates them.

Plan, develop and organize training sessions and implement testing and evaluation procedures for in-house courses.

Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.

Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.

Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.

Provide updated information on relevant external courses for hosts.

Work with the Corporate Office to produce training and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.

Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.

Continually focus on Talent Development for our property.

Constantly assess training and development practices to remain relevant and effective.

Conduct orientation sessions and arrange on-the-job training for new hires.

Instil a cost-focused philosophy through training and education.

Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.

Qualifications

To execute the position of Training Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor's degree in Hospitality Management or related field and more than five years' experience in a similar trainings/operations role, preferred.

Handling objects, flips charts, computer/keyboard, AV equipment, etc.

Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Training Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Duties And Responsibilities
As Training Manager, I will lead our training and development strategy, manage its implementation and measure its impact. Assume full responsibility for the efficient operation of the training department to provide exceptional products and services training within brand operating standards. My key role is to develop and design new training programs and/or evaluate, modify and improve existing programs based on the property's needs. I will identify training and development needs within the organization through job analysis, performance reviews and regular consultation with other managers.

The duties and responsibilities will include:

Ensure strategic alignment of the training department with business goals.

Evaluate individual organization performance to ensure training is meeting business needs and improving performance.

Develop and deliver training programs that meet business needs and optimize training processes for efficiency.

Manage the delivery of training and development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops that is easily understandable and in a way that motivates them.

Plan, develop and organize training sessions and implement testing and evaluation procedures for in-house courses.

Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.

Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.

Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.

Provide updated information on relevant external courses for hosts.

Work with the Corporate Office to produce training and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.

Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.

Continually focus on Talent Development for our property.

Constantly assess training and development practices to remain relevant and effective.

Conduct orientation sessions and arrange on-the-job training for new hires.

Instil a cost-focused philosophy through training and education.

Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.

Qualifications
To execute the position of Training Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor's degree in Hospitality Management or related field and more than five years' experience in a similar trainings/operations role, preferred.

Handling objects, flips charts, computer/keyboard, AV equipment, etc.

Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Training Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Summary:

We are seeking an experienced and passionate 
Training Manager
 to design, develop, and deliver impactful training programs for our sales agents. This role focuses on enhancing agent capabilities in CRM systems, sales techniques, market knowledge, and overall professional development. The goal is to drive improved performance, build confidence, and increase closing rates. Fluency in Arabic is essential for this role, as many training sessions and materials will be delivered in Arabic.

Key Responsibilities:

• Design, implement, and continuously improve training programs focused on:
• CRM systems (usage, optimization, and reporting)
• Sales skills (prospecting, pitching, negotiation, closing)
• Market knowledge (industry insights, product updates, competitor analysis)
• Soft skills and professional development (communication, time management, customer service)
• Deliver engaging training sessions (both in-person and virtual) to new hires and existing agents in Arabic and English.
• Conduct training needs assessments in collaboration with Sales Managers and Team Leads.
• Develop training materials, manuals, e-learning modules, and other resources tailored to audience needs.
• Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and closing rate improvements.
• Provide coaching and on-the-job support to reinforce learning and ensure practical application.
• Stay current on industry trends, best practices, and new technologies in sales and training.

Requirements:

• Proven experience (3+ years) as a Training Manager, Sales Trainer, or similar role in a sales-driven environment.
• Strong understanding of CRM platforms (e.g., Salesforce, HubSpot, Zoho).
• Exceptional facilitation and presentation skills.
• Native or fluent Arabic speaker with strong proficiency in English.
• Excellent interpersonal, coaching, and organizational skills.
• Ability to analyze performance data and adjust training strategies accordingly.
• Bachelor's degree in Business, HR, Education, or related field preferred.

What We Offer:

• Dynamic work environment with growth opportunities
• Competitive salary and performance-based incentives
• Continuous learning and development support
• Collaborative and multicultural team

The ideal candidate must have Training Management experience within hospitality and restaurants, and will be responsible for planning, coordinating, and implementing all training activities within the restaurants group.

Job Profile:

• Must have a minimum of 5 years experience in training within restaurants and hospitality
• A minimum of 5 years experience in hospitality
• Self-starter with high personal standards and a high code of ethics
• Very good command of English and Arabic (both oral and written)

Responsibilities:

• Lead procedures related to training across company
• Setup and implement the procedures related to training
• Assist the Human Resources Manager in planning and conducting employee interviews when necessary
• Training team members regionally
• Assist in the elaboration of the Human Resources budget with figures related to training
• Research practices to protect, improve and enhance all company practices and SOPs including regarding employee training procedures and reporting
• Maintain a detailed record of employee trainings
• Formulates strategies which effectively aid in employee training and retention
• Ensure that all new employees undergo full induction training and other departmental trainings as assigned
• Coordinate and supervise the training of all employees
• Monitor of effectiveness of training and training methods
• Coordinate performance appraisal program and ensure its implementation
• Consult with managers and supervisors about company training policies and procedures
• Help employees and their managers improve performance through training and examinations
• Prepare periodical examinations of trainees
• Perform and assess examinations and results
• Develop group and individualized training programs that address specific areas in need of improvement
• Implement company manual and training manuals
• Assess employees' skills, performance and productivity to identify areas of improvement
• Promote company culture and values through training
• Effectively communicate with team members, trainers and management.
• Manage training resources within the team, including working with both general employees and management to develop and deliver training
• Research and develop new methods & technologies related to training to ensure up to date practices and procedures
• Assess trainees response and following up on their feedback.
• Conducting Kitchen trials as needed.
• Coordinate the preparation of supervisory and other professional training programs, as well as other training needs based on the analysis done by the management
• Submit daily, weekly and monthly reports as per department and company needs and requirements
• Submit monthly summary and progress reports
• Assist in conducting employee recognition activities such as "employee of the month" awards
• Consult with the Human Resources Manager on practices regarding employee turnover, absenteeism, motivation, recognition and any other employee-related aspects
• Consult with managers and supervisors about company policies and procedures
• Any other task requested by HRM, GM & OM relevant to the department
• Coordination with Human Resources Team
• Any other task requested by the management within company and department guidelines and procedures

We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai's prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.

With some of our exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions and Azizi Venice – Dubai's new luxurious Venetian-inspired waterfront community, we are rapidly expanding our capabilities in our Design 360 Studio, where our team seamlessly integrate Architecture, Structures, MEP, Landscape, Interiors and Supervision to deliver a variety of innovative and value driven real estate assets.

As a Training Manager you will conduct training for sales support functions across the organization. To provide industry standard training and ensure all the employees are through with work process understanding and skills required to perform job smoothly.

Responsibilities include-

• Design and develop engaging, comprehensive training materials for various teams, including CRM, collections, telesales, customer service, and documentation departments.
• Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
• Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
• Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
• Create customized training programs for different departments like CRM, collections, telesales, customer service, and documentation based on their unique needs and objectives.
• Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
• Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
• Develop e-learning modules or simulations to enhance remote training options and ensure a wider reach.
• Create tools or resources such as guides, FAQs, and process cheat sheets, helping them be more effective.

Here's what you'll need-

• Minimum of 2 years of experience in a training role.
• Previous experience in telesales or collections is preferred.
• Experience in the real estate industry is a plus.
• Familiarity with Learning Management Systems (LMS) and online learning environments is require
• PowerPoint, LMS Platform, Excel, Canva, Kahoot

As Training Manager, I will lead our training and development strategy, manage its implementation and measure its impact. Assume full responsibility for the efficient operation of the training department to provide exceptional products and services training within brand operating standards. My key role is to develop and design new training programs and/or evaluate, modify and improve existing programs based on the property's needs. I will identify training and development needs within the organization through job analysis, performance reviews and regular consultation with other managers.

• Ensure strategic alignment of the training department with business goals.
• Evaluate individual organization performance to ensure training is meeting business needs and improving performance.
• Develop and deliver training programs that meet business needs and optimize training processes for efficiency.
• Manage the delivery of training and development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops that is easily understandable and in a way that motivates them.
• Plan, develop and organize training sessions and implement testing and evaluation procedures for in-house courses.
• Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.
• Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.
• Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.
• Provide updated information on relevant external courses for hosts.
• Work with the Corporate Office to produce training and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.
• Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.
• Continually focus on Talent Development for our property.
• Constantly assess training and development practices to remain relevant and effective.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Instil a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the property.

• Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor's degree in Hospitality Management or related field and more than five years' experience in a similar trainings/operations role, preferred.
• Fluent in English; additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Training Manager at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.