248 Senior Training Manager jobs in the United Arab Emirates

A Training Manager in a training provider is responsible for overseeing all aspects of training programs. This includes conducting needs assessments, selecting qualified trainers, supervising training sessions, addressing issues, and ensuring materials are up-to-date. They liaise with trainers, respond to participant inquiries, manage training budgets, and evaluate program effectiveness. This role focuses on enhancing the skills and knowledge of employees, aligning training programs with organizational goals, and ensuring high-quality training experiences.

• Job Type: Full Time
• Location: Dubai office.
• Experience Level: Senior-Level.

Responsibilities:

• Conducting training needs analysis surveys and research.
• Liaising with trainers and interviewing them to identify the qualified for each course.
• Selecting the trainers for each course according to the qualifications and expectations.
• Continuously searching for new trainers to cover all requested courses across all categories.
• Personally supervising the training process by being present in the training locations, entering the halls, attending sessions, and gathering feedback from trainees.
• Addressing urgent problems in training, whether by changing a coach or inviting another coach, and resolving any issues that may occur during the course.
• Responding to queries from participants and clients about training.
• Commissioning training materials from external suppliers.
• Working with managers and colleagues to develop and design training materials that meet the needs of both.
• Maintaining a database of potential learners and attendees for the courses.
• Writing reports about the courses, keeping records, and managing training budgets.
• Managing budgets for training in case trainers need to be sent abroad to conduct courses.
• Making business cases for new training programs to align with institute goals.
• Contributing to facilitating workshops and course programs if needed.
• Evaluating the effectiveness of training and reporting on this to managers.
• Ensuring training materials are accurate and up to date.
• Ensuring participants receive required statutory training.
• Keeping up to date with trends in training.

Qualifications:

• A bachelor's degree in a relevant field such as Education, Training and Development, Human Resources, Business Administration, or related disciplines is required. A master's degree (MBA, MA, or MS) is a plus.

We are?

We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have been energizing our clients across the world with unrivaled expertise, equipment, and technology supporting the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. We offer a wide range of services including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves—designed to optimize performance, enhance reliability, and improve efficiency. Our focus on operational excellence allows us to deliver value through customized integrated solutions, reducing risk and increasing efficiency, making us a trusted partner every step of the way.

Diversity & Inclusion

EnerMech is committed to fostering a diverse and inclusive organization. We believe diversity enriches our team and welcome applications from candidates of all backgrounds, cultures, and identities.

The Role

This position involves managerial oversight of Operations, Finance, Business Development Strategy, and implementation.

Main Responsibilities & Key Result Areas

• Providing leadership, direction, supervision, and overall management of the execution of the Business Plan and delivery of the TRS annual budget.
• Defining, refining, implementing, and operationally delivering an effective Business Plan.
• Organizing and submitting budgets and forecasts to management.
• Managing the tender pipeline and reporting tenders to management regularly.
• Reporting KPIs and business progress at monthly management meetings.
• Maintaining accreditation approvals as required under the Business Plan.
• Ensuring the highest standards of health, safety, and environmental performance.
• Performing any other duties as directed by management.
• Ensuring all Business Development activities adhere to company systems, processes, and procedures.
• Meeting and exceeding budgeted revenue and profit targets for the region and product lines.
• Developing and maintaining customer relationships and ensuring CRM updates.
• Contributing to product line business development strategies and new technology/alliances.
• Ensuring account plans are in place for key customers and pursuits.
• Acting as Key Account/Pursuit Manager for nominated customers.
• Gathering customer feedback and competitor intelligence for all product lines.
• Planning for succession and people development.
• Leading by example in safety and environmental standards.
• Supporting the integrated management system and business policies.
• Complying with all QHSE policies.

Qualifications & Experience

• Degree or Diploma qualified.
• At least 5 years of experience in the Training Market.
• Proficiency in administration, typing, Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills, self-motivated, flexible, and professional.
• Minimum 3 years of experience in the Oil and Gas industry.
• At least 18 months of experience in a personnel logistics role.
• Proven administrative experience with similar responsibilities.

Behaviors & Personal Qualities

• Highly motivated with a pleasant manner.
• Ability to work independently and maintain confidentiality.
• Strong prioritization skills to ensure task delivery.

We are looking for a Training Manager to design, develop, and deliver training material and programs to retail teams in order to develop product knowledge and skills to achieve commercial objectives and relevant customer satisfaction scores.

Reporting to the HR Manager, you will be responsible for the following:

• Gather training requirements specific to the store to drive commercial targets and customer satisfaction scores in line with the commercial calendar in coordination with Op

Minimum Qualifications and Knowledge:

• Bachelor's Degree

Job-Specific Skills:

• Minimum 7 years of experience in a Training/Learning & Development role
• Excellent written and verbal skills in English & Arabic
• Strong Presentation & Training Skills
• Knowledge of MS Office applications
• Knowledge of adult learning psychology
• Flexibility to travel and deliver training in various locations

Behavioral Competencies:

• Ability to create a positive group climate and adjust to participants' learning
• Thoroughness & Attention to Detail
• Leadership Skills and Strategic Thinking
• Good Planning & Organisational Capabilities
• An Energetic & Self-Motivated
• Competent in using MS Office Tools

Join to apply for the Training Manager role at Azizi Developments

Join to apply for the Training Manager role at Azizi Developments

We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai's prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.

With some of our exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions and Azizi Venice – Dubai's new luxurious Venetian-inspired waterfront community, we are rapidly expanding our capabilities in our Design 360 Studio, where our team seamlessly integrate Architecture, Structures, MEP, Landscape, Interiors and Supervision to deliver a variety of innovative and value driven real estate assets.

As a Training Manager you will conduct training for sales support functions across the organization. To provide industry standard training and ensure all the employees are through with work process understanding and skills required to perform job smoothly.

• Design and develop engaging, comprehensive training materials for various teams, including CRM, collections, telesales, customer service, and documentation departments.
• Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
• Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
• Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
• Create customized training programs for different departments like CRM, collections, telesales, customer service, and documentation based on their unique needs and objectives.
• Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
• Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
• Develop e-learning modules or simulations to enhance remote training options and ensure a wider reach.
• Create tools or resources such as guides, FAQs, and process cheat sheets, helping them be more effective.

• Minimum of 2 years of experience in a training role.
• Previous experience in telesales or collections is preferred.
• Experience in the real estate industry is a plus.
• Familiarity with Learning Management Systems (LMS) and online learning environments is required.
• PowerPoint, LMS Platform, Excel, Canva, Kahoot

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources

Note: Referrals increase your chances of interviewing at Azizi Developments by 2x.

We are Azizi, a leading Dubai-based developer and a passionate team committed to crafting beautiful homes for residents in the UAE. Our portfolio includes some of Dubai's prime residential and commercial destinations, reflecting our dedication to transparency, customer centricity, quality, integrity, and adding value through a construction-driven approach.

With exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions, and Azizi Venice—Dubai's new luxurious Venetian-inspired waterfront community—we are rapidly expanding our capabilities in our Design 360 Studio. Our team seamlessly integrates Architecture, Structures, MEP, Landscape, Interiors, and Supervision to deliver innovative and value-driven real estate assets.

We are seeking a Training Manager to conduct training for sales support functions across the organization. The role involves providing industry-standard training to ensure all employees understand work processes and possess the skills required to perform their jobs effectively.

Responsibilities include:

1. Design and develop engaging, comprehensive training materials for various teams, including CRM, collections, telesales, customer service, and documentation departments.
2. Deliver both in-person and virtual training sessions to new hires and existing staff to enhance their skills and product knowledge.
3. Collaborate with department managers and team leads to identify specific training needs based on performance metrics and business goals. Conduct regular training needs assessments to ensure alignment with evolving business objectives and individual team performance.
4. Monitor and assess employee adherence to best practices, training materials, and company protocols. Provide feedback and recommendations for improvement based on adherence results.
5. Create customized training programs tailored to different departments' needs and objectives.
6. Design and implement methods to evaluate the effectiveness of training sessions, including feedback surveys, performance reviews, and assessments.
7. Maintain detailed records of training sessions, employee progress, and feedback for management. Provide reports on training outcomes and areas for future focus, offering insights to improve overall performance.
8. Develop e-learning modules or simulations to enhance remote training options and ensure wider reach.
9. Create tools or resources such as guides, FAQs, and process cheat sheets to support employee effectiveness.

Qualifications:

• Minimum of 2 years of experience in a training role.
• Previous experience in telesales or collections is preferred.
• Experience in the real estate industry is a plus.
• Familiarity with Learning Management Systems (LMS) and online learning environments is required.
• Proficiency in PowerPoint, LMS platforms, Excel, Canva, and Kahoot.

Required Experience: Manager

Job Title: Training Manager (Museum Educators) Zayed National Museums

About BLR WORLD

BLR WORLD is an awardwinning talent consultancy for the culture entertainment and events sectors enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the very best people.

Our core services are HR Consultancy Recruitment Training and Operations. We find brilliant people create high performing teams design environments and training to help them thrive then manage them seamlessly on the ground. The result Oneofakind experiences delivered by energised and enthusiastic teams exceeding the highest standards

About the client

Zayed National Museum celebrates the rich history culture and stories of the United Arab Emirates and the timeless values of the countrys Founding Father the late Sheikh Zayed bin Sultan Al Nahyan.

Position Overview

About the role

The Museum Educator Training Manager will be responsible for creating training content and scheduling and delivering training programs for the Museum Educator team as well asother staff who engage with visitors and deliver interpretive programs for diverse audiences.

The training program will include an induction phase and ongoing professional development through regular short focused sessions designed to ensure staff remain engaged continuously improving and aligned with the museums objectives and latest industry practices.

Responsibilities

Training Development & Delivery:

• Create training programs that cater to the diverse needs and backgrounds of museum educators.
• Design and deliver training programs that enhance communication and interpersonal skills fostering an inclusive and supportive work environment for all team members.
• Conduct training needs analyses biannually to identify areas for improvement and refine program content accordingly.
• Evaluate training effectiveness through feedback assessments and performance metrics to ensure knowledge transfer and application.
• Ability todo independent research and understanding to create content that meets all learning needs and abilities.

Administrative Coordination:

• Develop and maintain training schedules aligned with operational needs ensuring timely completion of all mandatory learning requirements including safety training.
• Manage training logistics such as venue setup material preparation and coordination with guest speakers or external trainers.
• Maintain accurate records of training attendance qualifications and certifications.

Collaboration & Development:

• Partner with the Interpretation Section Head and other departments to align training strategies with museumwide objectives.
• Foster a culture of continuous learning by encouraging feedback and implementing improvements in training programs.
• Build partnerships with educational institutions and subject matter experts to enrich training resources.

Team Building & Leadership:

• Lead teambuilding initiatives to strengthen collaboration among Museum Educators.
• Promote professional development by creating career growth opportunities within the team.

Candidate Requirements

• Minimum 5 years of experience designing and delivering training programs for large groups in cultural hospitality or customerfacing environments.
• Demonstrated ability to work in supervisory or management positions within a cultural or educational setting.
• UAE Culture awareness and understanding
• Proficiency in IT and ability to learn new software quickly.
• Fluent in English (written and spoken) with a preference of Arabic bilingual.

Required Education/Qualifications

• Bachelors degree in a relevant field (e.g. museum studies arts administration history education training hospitality and tourism).

Preferred Experience

• Proficiency in additional languages would be advantageous.
• Experience working in museums or tourist attractions.
• Soft Skills & Competencies
• Strategic thinking and planning abilities.
• Change management and adaptability.
• Strong organizational and time management skills.
• Attention to detail and quality.
• Ability to work independently and as part of a team.
• Passion for learning and development.

Job Description

• The Learning Manager plays a vital role in supporting excellence in client experience and style / fashion expertise, aligning with strategies to drive business success. This role is responsible for defining and executing the training strategy for boutiques, ensuring that all staff members have the necessary skills to deliver exceptional customer service and promote products effectively.
• This position involves working closely with the Fashion Learning and Style Expertise Manager to coordinate and implement training sessions/materials, as well as preparing collection trainings, Client Experience training, briefings and other training content. The ideal candidate will have excellent organizational skills, an ability to influence others, and a flair for animating training.
• In this role, you will be responsible for delivering organized and impactful training (40%), coaching on the boutique floor (30%), and supporting & following up efficiently, communicating clearly and harmoniously (30%). You will work collaboratively with Middle East & Paris Training Manager, Boutique Management and HR to ensure seamless communication and effective implementation of training programs.

• Duty 1: Delivering Organized and Impactful Training
• Coordinate and implement training sessions/materials in close alignment with the Fashion Learning and Style Expertise Manager.
• Prepare collection trainings, Client Experience training, briefings and other training content.
• Deliver training in the boutique, Training Room and Fashion School.
• Propose, agree and organize a training calendar for novelties, and other boutique needs.
• Identify subject matter experts in the boutique to enrich and/or co-animate training sessions/morning briefs.
• Adapt training content according to the needs/buying of the boutiques, in communication with Management.
• Ensure content is fun, impactful and drives the business.
• Duty 2: Coaching on the Boutique Floor
• Coach Fashion Advisors and other roles on the boutique floor.
• Create Client Experience action plans in the boutique, using coaching as a business lever.
• SUPPORTING A CULTURE OF COACHING AND FEEDBACK IN THE BOUTIQUE.
• Duty 3: Supporting & Following up efficiently, Communicating clearly and harmoniously
• Communicate and collaborate harmoniously between Middle East & Paris Training Manager, Boutique Management and HR.
• Follow the new starter process with new joiners.
• Ensure teams have done pre-work before attending training sessions.
• Complete refresher training/follow ups to fully embed action plans, and Floor observation to ensure training has been understood/being used.
• Share regular reporting (qualitative and quantitative) with the Middle East Training Manager, establishing KPIs to measure the effectiveness of training.
">Requirements: ">
• A significant experience in a pure training role is essential.
• A proven track record of advanced organisational skills.
• A warm, welcoming humble attitude.
• An eye for detail and good memory.
• The ability to unite and with excellent interpersonal skills.
• Fashion sensibility and attentive to trends and culture.
• Emotional and situational intelligence.
• Reliable, with integrity.
• Passionate about developing others to achieve high performance.
• Excellent observation and listening skills.
• Arabic, Tagalog or Chinese language skills are an advantage.
">Benefits: ">
• Energised by Organized and impactful Training.
• Energised by Coaching on the Boutique Floor.
• Energised by Excellence in the Boutique.
">Contact Information: ">

No contact information provided.

We are?

We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.

Diversity & Inclusion

EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

This role is for Managerial Oversight of Operations, Finance, Business Development Strategy, and implementation.

• Providing leadership, direction, supervision, and overall management of the execution of the Business Plan and delivery of the TRS annual budget
• Direct responsibility for defining, refining, implementing, and operational delivery of an effective Business Plan
• Organization and submission to management of budgets and forecasts
• Organization and submission to management of accounts as required
• Managing the tender pipeline and reporting tenders to management each month or more regularly as the parties require
• Reporting to management at its monthly meetings on KPIs
• Reporting to management and the parties on the progress of the Business Plan and all matters of importance concerning the Business, including financial forecasts and other reports as required from time to time by the management
• Gaining and maintaining accreditation approvals required under the Business Plan
• Maintaining the highest standards of health, safety, and environmental performance
• Performance of any other duties specifically required to be performed by the Training Manager as may be directed by the management from time to time
• Responsible for ensuring all BD activity adheres to company systems, processes, and procedures
• Responsible for ensuring the respective product line meets and exceeds its budgeted revenue and profit targets
• Responsible for ensuring the region and each product line meet and exceed its budgeted revenue and profit targets
• Develop and maintain customer relationships and ensure that the CRM system is always updated and active
• Be a leading contributor to the product line business development strategy and the introduction of new technologies and / or alliances
• Ensure that account plans are in place for all nominated customers and / or key pursuits within the region
• Key Account / Pursuit Manager for nominated customers
• Ensure customer feedback (FPAL) and competitor intelligence are obtained for all product lines
• Succession planning and people development
• Provide leadership by example in all safety and environmental aspects
• Support the integrated management system and business policies
• Comply with all EnerMech QHSE policies

• Degree / Diploma qualified.
• 5 years of experience in the Training Market.
• Administration skills, typing skills, and Word / Excel PowerPoint experience
• Have excellent interpersonal and communication skills, be self-motivated, flexible, and have a professional manner
• Minimum of 3 years of experience working in the Oil and Gas industry
• Minimum of 18 months of experience working in a personnel logistics role.
• Proven work experience in an administrative position with similar responsibilities

• Highly motivated with a pleasant manner.
• Work under own initiative and with confidentiality
• Be able to prioritize tasks to ensure delivery

The ideal candidate must have Training Management experience within hospitality and restaurants, and will be responsible for planning, coordinating, and implementing all training activities within the restaurants group.

• Must have a minimum of 5 years experience in training within restaurants and hospitality


• A minimum of 5 years experience in hospitality


• Self-starter with high personal standards and a high code of ethics


• Very good command of English and Arabic (both oral and written)

• Lead procedures related to training across company


• Setup and implement the procedures related to training


• Assist the Human Resources Manager in planning and conducting employee interviews when necessary


• Training team members regionally


• Assist in the elaboration of the Human Resources budget with figures related to training


• Research practices to protect, improve and enhance all company practices and SOPs including regarding employee training procedures and reporting


• Maintain a detailed record of employee trainings


• Formulates strategies which effectively aid in employee training and retention


• Ensure that all new employees undergo full induction training and other departmental trainings as assigned


• Coordinate and supervise the training of all employees


• Monitor of effectiveness of training and training methods


• Coordinate performance appraisal program and ensure its implementation


• Consult with managers and supervisors about company training policies and procedures


• Help employees and their managers improve performance through training and examinations


• Prepare periodical examinations of trainees


• Perform and assess examinations and results


• Develop group and individualized training programs that address specific areas in need of improvement


• Implement company manual and training manuals


• Assess employees' skills, performance and productivity to identify areas of improvement


• Promote company culture and values through training


• Effectively communicate with team members, trainers and management


• Manage training resources within the team, including working with both general employees and management to develop and deliver training


• Research and develop new methods & technologies related to training to ensure up to date practices and procedures


• Assess trainees response and following up on their feedback


• Conducting Kitchen trials as needed


• Coordinate the preparation of supervisory and other professional training programs, as well as other training needs based on the analysis done by the management


• Submit daily, weekly and monthly reports as per department and company needs and requirements


• Submit monthly summary and progress reports


• Assist in conducting employee recognition activities such as "employee of the month" awards


• Consult with the Human Resources Manager on practices regarding employee turnover, absenteeism, motivation, recognition and any other employee-related aspects


• Consult with managers and supervisors about company policies and procedures


• Any other task requested by HRM, GM & OM relevant to the department


• Coordination with Human Resources Team


• Any other task requested by the management within company and department guidelines and procedures

• Mid-Senior level

• Full-time

• Training

• Hospitality