35 Senior Training Manager jobs in the United Arab Emirates

The Role
Position Title: Training Manager Employment Type: Full Time Salary: up to 20K AED depending on experience and qualifications plus transportation Job Location: Abu Dhabi, UAE About the Client: A leading Italian restaurant in Abu Dhabi, serving authentic Neapolitan-style pizza in a warm and welcoming setting. Job Description: • Design and deliver training programs for newly hired staff. • Conduct induction sessions covering company values, SOPs, customer service, and product knowledge. • Conduct regular visits to branches to monitor and evaluate hygiene, cleanliness, and operational standards. • Maintain detailed records of training progress, evaluation reports, and audit checklists.

Requirements
• 40 years old and below • Minimum 3 years of experience in training roles within the F&B or retail sectors • Must have fine dining restaurant experience • Strong proven knowledge of hygiene and quality control standards and can travel to branches regularly

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

The Role
Position Title: Training Manager Employment Type: Full Time Salary: up to 20K AED depending on experience and qualifications plus transportation Job Location: Abu Dhabi, UAE About the Client: A leading Italian restaurant in Abu Dhabi, serving authentic Neapolitan-style pizza in a warm and welcoming setting. • Design and deliver training programs for newly hired staff. • Conduct induction sessions covering company values, SOPs, customer service, and product knowledge. • Conduct regular visits to branches to monitor and evaluate hygiene, cleanliness, and operational standards. • Maintain detailed records of training progress, evaluation reports, and audit checklists.

Requirements
• 40 years old and below • Minimum 3 years of experience in training roles within the F&B or retail sectors • Must have fine dining restaurant experience • Strong proven knowledge of hygiene and quality control standards and can travel to branches regularly

About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Aftersales Training Manager page is loaded# Aftersales Training Managerlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R PURPOSE / DETAILS OF THE JOB**Mission & Main Objectives*** Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.* Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.* Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.* Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.* Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.**Main tasks and responsibilities (Including team management if any):*** **Technical Training** + Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training. + Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline. + Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications. + Conduct frequent technical training needs analysis in the market. + Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region. + Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs. + Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.* **Service & Parts (Non-Technial) Training** + Train and certify NSC non-technical trainers on Global Nissan Sales & Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training. + Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline. + Conduct frequent non-technical training needs analysis in the NMEF markets. + In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance* **Administrative** + Ensure all training materials are available and reasonably up-to-date on the Learner Management System. + Ensure all NSCs are competent in usage of the LMS to manage training delivery and records. + Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy. + Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required. + Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification. + Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required. + Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy. + Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy. + Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management. + Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources. + Lead organisation of regional training events including Skills Contests, New Model TTT, etc. + Develop annual training budget inline with company business strategies and monitor implementation thereof. + Lead training team members/subordinates (where applicable)**Country Specifics*** NMEF markets**KPIs*** Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.* Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.* Maintain Parts Sales Consultants and Managers training certification* Maintain Service Manager certification* Other KPIs are required by business on ad-hoc basis**Background & Experience***Specific technical skills*** Significant experience and skills training and development (min 7-8 years)* Affinity and/or experience with Training activities & dealer network (Sales and Aftersales)* Experience and affinity with systems, technology and digital* Cross functional management skills* Ability to conduct public presentations* Strong car culture and automotive background knowledge* Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.* Proven competency in delivering quality technical training to trainers* Certified automotive high voltage technician/trainer* Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)* Knowledge of Cornerstone Saba LMS**Behavioral Competencies Required*** Pedagogical skills* High level of autonomy and leadership* Effective communication and presentation skills* Training material and content Development skills* Structured and analytical* Cross functional and cross-cultural skills* Coaching and Mentoring skillsMinimum Education* Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)* Certificate/Diploma in Adult education/training/Train-The-Trainer (required)* University degree in Business Management or equivalent (advantageous)Language Requirements* Fluent in English, Arabic (optional) At Nissan, we believe that the differences among us – differences in race, gender, age, mindset, religion, people with disabilities and much more – make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.#LI-RBDubai United Arab Emirates #J-18808-Ljbffr

About Calo

Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.

Launched in Bahrain in 2019, we have since expanded to 5 countries in the region, delivered millions of meals to our customers, and launched our very own Grab & Go Cafe concepts.

We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.

Role Overview

This role is responsible for the design, development, implementation, and evaluation of all operational and new product training programs across our CPU’s. The Training Manager will ensure all CPUs maintain consistent, high-quality production standards, operational compliance, and a deep understanding of the brand's food philosophy. This professional will lead and mentor the Market Place (MP) training team, acting as the critical link between Product Development and Operations to achieve excellence in food quality and customer satisfaction.

Main Responsibilities Training Strategy, Design, and Delivery

• Design and Develop Training Content: Create, maintain, and continually improve all operational and New Product Development (NPD) training documentation (including SOPs, job aids, recipes, and training modules) for use across all CPUs.
• Annual Training Calendar: Create, maintain, and implement the annual training calendar based on the NPD launch schedule and identified operational needs.
• Curriculum Management: Oversee the implementation and standardization of all training across each CPU, ensuring consistent delivery, content fidelity, and effective knowledge transfer.
• Trainer Development: Lead, mentor, and train the MP trainers on best-in-class instructional design, delivery techniques, Calo standards, food philosophy, auditing protocols, and effective coaching practices.

Operational Excellence and Compliance

• Auditing and Assessment: Develop and manage all auditing checklists, scoring rubrics, and action plan templates for CPUs and trainers.
• Compliance Oversight: Oversee and ensure auditing compliance within each CPU by leading the training team in the execution of audits and tracking the follow-up on all action plans. Publish consolidated results on a monthly basis.
• Performance Evaluation: Establish and maintain systems to track and evaluate the effectiveness of all training programs and operational procedures, making data-driven recommendations for enhancements.

Collaboration and Stakeholder Management

• Bridge the Gap: Act as the primary liaison between the NPD team and MP operations, translating new product specifications and operational procedures into actionable, standardized training programs.
• Feedback Loop Management: Implement and maintain a formal workflow for gathering and analyzing customer feedback and operational data to identify training gaps and relay insights to the NPD and R&D teams for continuous product and process improvement.
• Monthly Performance Reviews: Lead structured monthly review sessions with MP owners to assess training effectiveness, address operational challenges, and align on upcoming menu and product priorities.

Documentation and Reporting

• Maintain accurate and organized training records and documentation to evaluate and report on each CPU's monthly performance and compliance levels.
• Implement and maintain tracking logs and workflows for all recipe, yield, and process modifications to ensure all training documentation is current.

Ideal Candidate

Qualifications

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Culinary Arts, Hospitality Management, or a related field.
• Minimum of 7+ years of progressive experience in Training and Development, with a minimum of 3 years in a Training Management/Leadership role.
• Proven experience designing, implementing, and managing training programs in a high-volume food production, manufacturing, or multi-unit hospitality environment (experience with a Central Production Unit (CPU) model is a strong plus).
• Must be a proficient communicator in English.

Knowledge & Competency

• Deep expertise in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM).
• Demonstrated ability to lead, coach, and develop a team of trainers/instructors across different locations.
• Working knowledge of food safety, quality standards (HACCP, ISO), and regulatory compliance within a food manufacturing context.
• Strong analytical skills with the ability to use performance data (e.g., audit results, food happiness scores) to identify training needs and measure program effectiveness.
• Excellent collaboration and stakeholder management skills; capable of managing multiple projects and driving consensus across different departments (NPD, Operations, R&D).
• Proficiency with various computer software programs, including Learning Management Systems (LMS), MS Office Suite, and/or restaurant/production management software.

Personality

• Strong communicator
• Ability to work both independently and in a team
• Eager to learn
• Friendly and pleasant personality that can lead with empathy and patience

Perks that come with this role:

• The chance to build something extraordinary from the ground up
• Access to our mouthwatering meal subscriptions
• Competitive benefits and stock options
• Working with driven and extremely passionate colleagues in a growth-oriented culture

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dss+ is a leading global operations transformation consultancy that helps our clients build business endurance through operational safety, risk, performance and sustainability by leveraging our industry expertise, our dss+360 digital platform, our recognised people solutions and IP. We work with clients across various industries, including metals and mining, oil and gas, industrials and manufacturing, chemicals, food and beverage and more, to deliver measurable and lasting improvements.

Due to growth, we’re seeking an Instructional Design Consultant to apply your expertise in adult learning theory and instructional technologies to help dss+ clients build capability and work safely, productively, and sustainably.

In this role, you will design and develop scalable learning programs that deliver measurable results, including eLearning, microlearning, instructor-led (virtual and in-person) materials, assessments, and performance support.

Does this sound like you?

With a consultative mindset and a global perspective, you will create learning experiences that resonate across diverse industries, cultures, and geographies. This role is ideal for a curious and experienced learning professional who thrives on solving complex business challenges through innovative instructional design.

Role responsibilities will include:

Collaborate in the design and development of learning programs and curricula, including off-the-shelf and custom eLearning and instructor-led courses as well as codifying and creating learning methodologies.

Consult with solution owners, consultants, and clients to determine instructional approach, content, and delivery modalities.

Identify learning needs and define training outcomes.

Write, review, and edit outlines, objectives, course materials, interactive exercises, module descriptions, and assessments.

Recommend improvements to instructional design as technologies and methodologies evolve.

Deliver instructional design solutions on time and in alignment with budgeted and contracted schedules.

Design digitally enabled learning experiences that leverage eLearning, microlearning, simulations, and interactive multimedia to drive measurable performance improvements.

Utilize data-driven insights and learning analytics to continuously refine content, assess effectiveness, and demonstrate impact.

Integrate organizational and behavioural psychology concepts (e.g., motivation, habit formation, change management) to enhance learning adoption and on-the-job application.

Develop performance support tools and just-in-time learning solutions to reinforce knowledge and improve workplace outcomes.

Interface with clients and stakeholders to assess learning needs and design instructionally sound solutions.

Stay current with learning technologies and industry trends, applying them to solution development.

Support field enablement efforts and act as a thought leader for dss+ learning solutions.

Job requirements

Who are you today?

Master’s degree in Instructional Design/Development, Adult Education, or a related field (or equivalent experience).

Demonstrable experience in job/task analysis and course/program development using Instructional Systems Development (ISD) methodology.

Proven success in developing learning and capability development programs.

Strong understanding of behavioural science, motivation theory, and organizational learning principles to inform instructional design decisions.

Familiarity with learning analytics, evaluation frameworks, and performance metrics to demonstrate impact.

Consulting experience strongly preferred, especially in designing learning solutions for diverse clients and industries.

Experience with complex learning solutions and/or academy-based approaches is a plus.

Proficiency with eLearning authoring tools (e.g., Articulate, Rise).

Strong logical and creative thinking to design effective and engaging learning experiences.

Experience in needs analysis, competency mapping, learning objectives, multimedia materials, assessments, and evolving learning technologies.

Instructional design and technical writing.

Editing and content development.

Ability to learn new technologies and drive learning innovation.

Strong problem-solving and collaboration skills.

Engaging presenter and public speaker.

Flexibility and ability to work in collaborative environments.

Let's see where our shared vision leads.

We have a strong growth trajectory and a global footprint, which means unprecedented opportunity for the people on our teams to advance their careers through working with clients and joining forces with technical operations executives, experienced line managers and qualified coaches who all share a problem-solving mindset and a passion for what they do.

We offer a mentorship program with internal and external senior leaders to broaden technical expertise and share best practices. Our performance process and talent systems support individuals on their personal and professional development journey.

In addition to our career development benefits, we offer a competitive base salary and package including a discretionary yearly incentive plan, and flexible work policies.

As a Global Company, our professionals have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we are an inclusive culture in which everyone contributes and has the chance to develop their talents further.

A bit more about us

We are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations, from the boardroom to the shop floor, to become resilient to future vulnerabilities and sustain improvements.

Our industry expertise—in metals and mining, chemicals, oil, gas and energy, power and utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity—combined with our consulting expertise in risk, operations, and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.

Our transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, and culture change and enabled through digital technologies.

or

Details

Hybrid

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Learning and Development

What we do

We help organisations around the world to work safer, smarter and with purpose.

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Are you an experienced HR professional ready to take on a strategic role in a global company? We are currently looking for a Human Resources and Training Manager for a well-known international organization based in UAE . This is an exciting opportunity for someone with a passion for HR and talent development to join a dynamic team and contribute to a thriving business.

Job Overview:

As the Human Resources and Training Manager , you will play a key role in developing and implementing HR strategies that align with the company’s overall business and corporate objectives. You will be responsible for ensuring that the company’s HR policies and procedures not only support the business but also create a high-performance culture where employees can thrive. If you are a strategic thinker with a focus on innovation, employee engagement, and legal compliance, this could be the perfect role for you.

Key Responsibilities:

• HR Strategy Development and Implementation: You will be responsible for developing and executing HR strategies that are aligned with the company’s business goals. This includes designing systems and procedures that support the organization in attracting, developing, and retaining top talent.
• Performance Management: By implementing effective performance management strategies, you will help drive a high-performance culture within the organization. Your goal will be to motivate employees to contribute to the company’s success and foster personal growth.
• Talent Development: You will play a critical role in supporting current and future business needs by developing strategies that focus on employee engagement, motivation, and retention. Ensuring that the company has the human capital needed to succeed will be a key part of your role.
• Compensation and Benefits: You will work strategically to optimize the company’s compensation and benefits structures. By ensuring that the company offers competitive pay and benefits packages, you will help attract, retain, and motivate employees.
• Recruitment: Developing innovative recruitment strategies will be a key focus. You will be tasked with attracting top-tier talent, particularly within the animal nutrition industry, ensuring that the company has the skills and expertise required to meet its objectives.
• Employee Well-being and Positive Work Environment: Fostering a positive work environment is essential. You will be responsible for creating an atmosphere of collaboration, innovation, and employee well-being. You will also proactively address employee concerns, promoting a culture of trust and support.
• End-to-End Recruitment and Selection: You will manage the full recruitment cycle, ensuring that the process aligns with the company’s objectives. From attracting candidates to final selection, your expertise will ensure that the company hires the best talent available.
• Employee Relations: Acting as a bridge between management and employees, you will handle demands, and other issues with a focus on empathy and resolution. Maintaining open channels of communication and promoting a healthy work environment will be a critical part of your role.
• Corporate HR Collaboration: You will maintain close communication with the corporate HR team, implementing global projects and initiatives. Attending corporate meetings, both online and at the headquarters in the Netherlands, will be an important aspect of your role.
• Performance Appraisal System: You will design and oversee a performance appraisal system that not only assesses employee contributions but also rewards them accordingly. Your aim will be to create a system that motivates employees and encourages high performance.
• Legal Compliance: Ensuring legal compliance across all aspects of human resource management is crucial. You will be responsible for making sure that the company adheres to all relevant HR laws and regulations in UAE.
• Event Organization: Contributing to the company’s culture by organizing impactful events that promote employee engagement and foster a strong organizational culture will also be a part of your responsibilities.

Job Requirements:

To be successful in this role, you should possess the following qualifications:

• Educational Background: A bachelor’s degree in Human Resources, Business Administration , or a related field is required.
• Experience: You should have a minimum of 7 years of experience in HR, with a proven track record of managing diverse teams and departments. Experience in the agricultural or animal nutrition industry is a plus.
• HR Expertise: You will need to demonstrate expertise in talent acquisition, employee relations, training and development, and performance management . A strong understanding of HR laws, regulations, and best practices in Egypt is essential.
• Strategic HR Management: You should have experience in aligning HR initiatives with business goals and driving strategic outcomes.
• Financial Acumen: A strong understanding of budgeting, cost control, and financial management in the context of HR will be required.
• Leadership Skills: You should have excellent leadership and management skills , with a demonstrated ability to lead a team and drive results.
• Communication: Excellent communication and presentation skills are essential, as you will need to collaborate with employees at all levels of the organization.

Why Join Us?

By joining this organization, you will be part of a leading international company that values its employees and invests in their growth and development. You will have the opportunity to shape HR strategies and make a significant impact on the company’s success. Additionally, you will work in a collaborative and positive environment that fosters innovation and employee well-being.

How to Apply:

If you meet the requirements and are excited about the opportunity to make a real difference, we encourage you to apply.

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The Role
We are seeking a dynamic Training and Quality Assurance Manager to lead and optimize our valet parking services in the UAE. This role focuses on developing robust training programs and ensuring the highest quality standards, enhancing customer satisfaction and operational excellence. Responsibilities: - Design, implement, and oversee comprehensive training programs for all valet parking staff to ensure exceptional service delivery. - Develop and maintain quality assurance protocols to monitor and evaluate valet operations consistently. - Conduct regular audits and assessments to identify areas for improvement and enforce compliance with company and industry standards. - Collaborate with management to establish performance metrics and effectiveness of training initiatives. - Lead coaching sessions and workshops to enhance skill sets and operational knowledge among team members. - Analyze customer feedback and service data to drive continuous improvements in service quality. - Prepare detailed reports on training outcomes and quality assurance findings for senior management. - Stay updated with industry trends and best practices to keep our services competitive and compliant.

Requirements
- Proven experience in training and quality assurance within the valet parking or related service industry. - Strong leadership and organizational skills with the ability to manage and motivate a diverse team. - Excellent communication and interpersonal abilities to engage effectively with employees and management. - Sound understanding of quality control methodologies and customer service principles. - Ability to analyze data and translate findings into actionable improvements. - Fluency in English; proficiency in Arabic is considered an advantage. - Bachelor's degree in Hospitality, Business Management, or a related field preferred. - Detail-oriented with a proactive approach to problem solving and quality enhancement.

About the company
Valtrans Transportation Systems and Services has been meeting the need for innovative and efficient transportation services solutions since 2003. We are the first company in the Gulf region to integrate network transportation solutions with hospitality. Through a combination of clear-cut approaches and sophisticated technology, we deliver exceptional services to our clients, putting customer service at the forefront of everything we do, which sets us apart from our competitors, enabling the rapid growth of our company. Our client list continues to grow, and includes international airports, malls, private hotels and some of the most prestigious hotels in the United Arab Emirates. Our core aim is to deliver the best and most reliable transportation systems to keep our customers organisations running smoothly and efficiently.

Overview

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

The Assistant Training and Quality Manager plays a pivotal role in driving learning excellence and service quality across The First Group Hospitality portfolio. This individual supports the planning, coordination, and execution of training and quality assurance initiatives, ensuring alignment with diverse international brand standards and enhancing both team performance and guest satisfaction.

• Assist in the design, coordination, and delivery of engaging training programs, with a special focus on leadership development and performance-based learning.
• Facilitate onboarding and induction programs, ensuring new hires are immersed in brand culture and operational standards from day one.
• Support departmental trainers in the delivery of impactful, on-the-job learning across all properties.
• Manage cross-property training calendars, track participation, measure training effectiveness, and ensure consistency in execution.
• Maintain and monitor compliance with mandatory e-learning platforms from various international brands
• Provide regular training performance reports and insights to senior leadership.
• Conduct training needs analysis (TNA) using data from performance reviews, guest feedback, and operational KPIs to identify and close skill gaps.
• Support the implementation and routine monitoring of brand standards and service excellence benchmarks across all properties.
• Conduct internal audits, mystery shopper evaluations, and departmental quality inspections to ensure alignment with operational expectations.
• Analyze guest feedback (e.g., TrustYou, Medallia, ReviewPro, Brand Audits) to identify service opportunities and drive improvement.
• Assist in the creation and execution of quality improvement plans, ensuring timely and effective follow-up on all action points.
• Support internal communications regarding quality standards, brand updates, and best practices sharing.
• Establish strong and collaborative relationships with Head of Departments, HR Business Partners, and property leadership teams to support training alignment and performance goals.
• Act as a learning and quality partner for all operational departments to ensure continuous professional development and guest-centric service culture.

Desired Skill & Expertise

• Minimum 3 years’ experience in the hospitality industry, ideally with exposure to both training and quality management functions.
• Previous experience working in a multi-property or group-level role is highly desirable.
• Proven ability to work with multiple international brands, understanding and applying different standards and e-learning ecosystems.
• Strong facilitation, communication, and presentation skills across all levels of the organization.
• Demonstrated analytical capability, especially in identifying training needs and supporting data-driven learning strategies.
• Proficiency in Microsoft Office, especially PowerPoint (for professional presentations and training decks) and Excel (for data tracking, analysis, and reporting).
• Highly organized, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
• A passion for people development, service excellence, and continuous improvement.

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About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for Managers in Training– Rooms to join Jumeirah Hotels in Dubai.

The main duties and responsibilities of this role include:

• Rotate through the different departments and job roles within the Rooms Division of the hotel to gain a comprehensive understanding of its operations, processes, and business function.
• Ensure daily operations meet service standards and follow standard operating procedures.
• Contribute to cross-functional projects by providing support, conducting research, analyzing data, and offering insights to help achieve project objectives.
• Identify opportunities for process optimization, efficiency gains, and performance improvement, and actively contribute ideas and suggestions for enhancing organizational effectiveness.
• Participate in performance evaluations and feedback sessions with supervisors and mentors to assess progress, receive constructive feedback, and identify areas for further development and growth.
• Resolve escalations and concerns effectively, ensuring memorable guest experiences.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Minimum completion of two (2) internships in Luxury Hospitality
• Must have a degree in Hospitality Management or equivalent experience
• Software competencies including Microsoft Office programs
• Project Management Skills and strong attention to detail
• Fluent in English; additional languages are a strong advantage

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)

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