2 037 Service Centers jobs in the United Arab Emirates

Executive Service Centers

AED80000 - AED120000 Y Community Development Authority

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Job Description

أهداف الوظيفة

الرد على استفسارات المتعاملين بخصوص الخدمات المقدمة من الهيئة وفقاً للحالات واستلام وتسجيل طلباتهم بهدف تقديم الخدمات والمتابعة اللاحقة للتأكد من توفير متطلباتهم وفقاً للسياسات والمعايير المعتمدة.

الواجبات والمسؤوليات التشغيلية

  • استلام وتسجيل طلبات المتعاملين ضمن الوقت المحدد في النظام المتكامل لإدارة الحالات واستيفاء بياناتهم الأولية والتأكد من توافر كافة المستندات المقدمة من خلال الشروط والمعايير الواجب توافرها وفقاً للمعايير والإجراءات والسياسات المعتمدة في الهيئة.
  • الإجابة على الاستفسارات الواردة من المتعاملين ومتابعة وضمان وصول الخدمة الى إليهم بشكل صحيح وفقاً لميثاق سعادة المتعاملين وذلك عن طريق النظام الاكتروني.
  • العمل على تخليص الخدمات الواردة من المتعاملين مع الجهات الخارجية (المصارف ؛ مؤسسة الأوقاف وإدارة شؤون القصر) ومتابعتها والتحقق من توفير الخدمات في الوقت المحدد وفقاً للمتطلبات.
  • تحديث دليل الخدمات الخاص بالهيئة في كل من : الموقع الالكتروني- نظام دليل الخدمات الحكومية الذكية - النظام الحكومي للخدمات، نظام نموذج دبي للخدمات الحكومية.
  • استلام شكاوي وملاحظات المتعاملين الواردة حول الخدمات والتسجيل في النظام الحكومي للشكاوى والعمل على حلها وفقاً لاختصاصاته أو تحويلها للموظفين المعنيين لإغلاقها وفقاً للمعايير المعتمدة والمتابعة اللاحقة للشكاوى للتأكد من إتمام عمليات الإغلاق.
  • إجراء استطلاعات الرأي عن الخدمات ومراكز الخدمة والتطبيقات الذكية المستخدمة لتقديم الخدمات ورفع التقارير للتنفيذي الأول.
  • متابعة الأسئلة الأكثر شيوعاً عبر الموقع الالكتروني والتطبيق الذكي لهيئة تنمية المجتمع وضمان انعكاس التحديثات على القنوات المختلفة.
  • تشجيع المتعاملين على استخدام التطبيقات والأنظمة الالكترونية وإعداد وتنفيذ ورش عمل لتعريفهم بها بغرض ضمان الاستخدام الأمثل وتسهيل الاجراءات.
  • إعداد التقارير والإحصائيات المبدئية عن الخدمات المقدمة للمتعاملين عبر مختلف القنوات.
  • الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات
  • أية مهام واختصاصات أخرى في نطاق مسئوليات الوظيفة.

Qualifications

المتطلبات التعليمية

  • بكالوريوس في إدارة الأعمال أو ما يعادله
  • اجادة اللغتين العربية والانجليزية (محادثة وكتابة)
  • استخدام الحاسب الآلي

متطلبات الخبرة

  • 0 -2 سنوات خبرة
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Call center

AED40000 - AED60000 Y La Verde Property Management

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Job Description

We are looking for a Female Call Center Representative at LA VERDE PROPERTY MANAGEMENT. You will be the first point of contact for tenants, property owners, and potential clients. You will handle inbound and outbound calls, respond to inquiries, log maintenance requests, and provide outstanding customer service.

Key Responsibilities

  • Answer inbound calls and respond to customer inquiries in a professional and courteous manner
  • Make outbound calls to follow up on service requests, lease renewals, or rental inquiries
  • Log maintenance requests accurately and dispatch to the appropriate departments
  • Provide information about available properties, rental policies, and company services
  • Resolve tenant issues or escalate to the appropriate department when necessary
  • Maintain detailed records of conversations and customer interactions in the CRM system
  • Stay informed on company policies, procedures, and current property listings
  • Meet performance targets related to call handling, customer satisfaction, and response times

Qualifications

  • High school diploma or equivalent required
  • Previous customer service or call center experience preferred (especially in real estate or property management)
  • Excellent communication and active listening skills
  • Strong problem-solving abilities and attention to detail
  • Comfortable working with call center software, CRM systems, and Microsoft Office
  • Ability to multitask and work under pressure in a fast-paced environment

Job Type: Full-time

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call center

AED3000 - AED3500 Y JAYS GROUP

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Job Description

Join Our Team as a

Call Center / Customer Service / Chat Support

Location: Abu Dhabi, UAE

Salary: AED 3,000 – 3,500

Do you have a warm voice, quick fingers, and a knack for solving problems?

If you love helping people and thrive in a fast-paced environment, we're looking for you

What You'll Do

Be the friendly voice of JAYS, answering calls and helping customers with orders, questions, and feedback.

Handle calls, emails, and chats with professionalism and a smile, yes, people can hear a smile.

Keep records accurate and updated while juggling multiple tasks like a pro.

Collaborate with our fun, supportive team to keep every customer happy.

What We Offer

Visa and medical insurance, fully sponsored

Paid UAE public holidays Benefits and All benefits under UAE labor law

Annual and sick leave and every leave as per the law

Flight ticket allowance to your home country every 2 years upon visa renewal

Special overtime pay for any hours beyond 9 per day

A genuinely happy, understanding management team that values you

Your Schedule

6 days a week

Two shifts: 8:00 AM – 5:00 PM or 5:00 PM – 12:00 AM

9-hour duty ( 1 hour Break breaks included)

Who We're Looking For

Bachelor's degree (a must)

Fluent in English-both speaking and writing

1-2 years UAE call center/customer service experience (non-negotiable)

Fast, accurate typing and strong computer skills

Energetic, quick-thinking, and eager to grow

Ready to join within 1-2 weeks

Any nationality-talent matters more than passport

How to Apply

Are you that energetic, active go-getter with a positive attitude?

If yes, send your CV to

and let's talk

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Call center

AED80000 - AED120000 Y Al Tilal Building Contracting L.L.C

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Job Description

Job Title: Call Center

Job Summary:

We are looking for a Call Center Agent to join our customer service team. The ideal candidate will handle a high volume of inbound and/or outbound calls, provide information about products and services, resolve customer complaints, and ensure customer satisfaction with professionalism and efficiency.

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries promptly and professionally.
  • Make outbound calls to follow up on customer interactions or to conduct surveys/sales.
  • Provide accurate information regarding products, services, and company policies.
  • Handle and resolve customer complaints with patience and empathy.
  • Document customer interactions, comments, and complaints in the system.
  • Follow communication scripts and guidelines provided by the company.
  • Meet personal/team targets for call handling, customer satisfaction, and other KPIs.
  • Escalate unresolved issues to the appropriate departments as needed.

Requirements:

  • Speak English/Urdu/Arabic
  • High school diploma or equivalent; a degree is a plus.
  • Previous experience in a call center or customer service role is preferred.
  • Excellent verbal and written communication skills in English.
  • Good listening skills and attention to detail.
  • Ability to handle stressful situations and difficult customers calmly.
  • Proficient in using computers, CRM systems, and other communication tools.
  • Flexibility to work in shifts, including weekends and holidays if required.

Job Type: Full-time

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Call Center

AED40000 - AED60000 Y International Free Zone Authority | IFZA

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Job Description

Job Overview

The role of a Client Experience Agent – Call Center revolves around being the first point of contact, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.

Key Responsibilities

  • Acting as a first point of contact
  • Supporting the smooth running of IFZA Call Center, where all aspects of the client experience are delivered to the highest level
  • Answering and distributing all incoming calls in a timely and professional manner
  • Delivering a positive and timely response to client enquiries
  • Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Maintaining excellent knowledge of IFZA's products and services in order to efficiently address any queries or concerns from Professional Partners and Clients
  • Maintaining confidentiality of client data ensuring no sensitive information is disclosed
  • Keep records of all calls in Call Center CRM in a comprehensible way
  • Meet individual and team qualitative and quantitative targets
  • Building and maintaining effective working relationships whilst promoting the company culture and values
  • Performing other job-related duties as assigned by Management

Qualifications & Skills

  • Minimum of 2 years' experience as a Call Center agent or similar role in the UAE
  • Full English proficiency is required
  • Additional spoken languages are an advantage
  • Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette
  • Customer-focused and adaptability to different personality types
  • Ability to multi-task, set priorities, and manage time effectively
  • Excellent active listening and problem-solving skills
  • Intermediate computer literacy is required e.g., MS Office
  • Familiarity with CRM systems and practices
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Call center

AED24000 - AED36000 Y PROJECT SEVEN CONSULTING AND MANAGING PROJECTS

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Job Description

A Call Center Agent is responsible for handling inbound and outbound calls, providing excellent customer service, and addressing client inquiries efficiently. The role involves assisting customers with information, resolving issues, and ensuring customer satisfaction while following company policies and procedures. Successful candidates should have strong communication skills, patience, and the ability to work in a fast-paced environment.

Job Type: Full-time

Pay: From AED3,000.00 per month

Application Question(s):

  • do you have visa ?

do you speak Arabic?

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Call Center

AED80000 - AED120000 Y Health Plus Investment LLC

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Job Description

Vacancy: Call Center & Customer Service Executive

Dermazone Laser & Cosmetic Center is seeking a motivated and experienced Call Center & Customer Service Executive to lead our team and ensure exceptional client satisfaction.

Requirements:

  • Fluency in Arabic preferred
  • UAE experience mandatory (medical field required; dermatology/aesthetics preferred)
  • Bachelor's degree or higher in a relevant field

How to Apply:

Send your CV to

Job Types: Full-time, Permanent

Language:

  • Arabic (Required)
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Call center

AED36000 - AED72000 Y CLINICA REVA POLY CLINIC CO. L.L.C

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Job Description

Job Title: Marketing Executive / Sales Promoter

Job Description:

We are looking for an active and motivated Marketing Executive to join our team. The ideal candidate should have previous experience in marketing, be responsible and reliable, and demonstrate excellent communication skills.

Requirements:

  • Proven experience in marketing or sales
  • Strong communication and interpersonal skills
  • Active, motivated, and result-oriented personality
  • Responsible, reliable, and able to work independently

Location: Dubai, UAE

If you meet the above qualifications, please apply with your updated CV.

Job Type: Full-time

Pay: From AED3,000.00 per month

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Call Center

Dautom

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Job Description

Overview

Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.

Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.

We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture

Key Responsibilities
  • Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly .
  • Provide high class service and support bank different products.
  • Adhere to call center scheduling and maintain high level of adherence.
  • Maintain a high knowledge about the banks product and services.
Job Specification
  • Minimum 1-2 years of experience in call center
  • Candidates are required to work 6 days a week

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Call Center

Sharjah, Sharjah nokta medical centrer

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Job Description

Overview

نبحث عن موظفين مبيعات موهوبين لديهم الخبرة و مهارات إقناع ممتازة للعمل بقسم كول سنتر المبيعات التواصل مع العملاء عبر الهاتف

المكتب في الشارقة القصباء الفردان سنتر للاعمال

الدوام من الساعة 10 الى الساعة 7 يوم الاحد عطلة

الأولية لمن يمتلك الخبرة و عمل سابقا بخدمة العملاء والتسويق عبر الهاتف

نرجو التواصل عبر الواتس اب وارسال السيرة الذاتية لرتيب موعد مقابلة

Skills

ما الذي نطلبه؟

  • خبرة سابقة في مجال المبيعات أو خدمة العملاء (الأولوية للخبرة في المبيعات عبر الهاتف).
  • مهارات تواصل ممتازة ولباقة في التعامل.
  • القدرة على العمل ضمن فريق.

ماذا نقدم لك؟

راتب +عمولات على المبيعات.

بيئة عمل إيجابية وداعمة.

#J-18808-Ljbffr
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