27 Service Client jobs in the United Arab Emirates

• Respond to client inquiries promptly and accurately, ensuring all communications are clear and concise.
• Assist clients with any issues regarding their accounts or services, striving for first-contact resolution.
• Document all client interactions and update records to maintain accurate information history.
• Coordinate with internal teams for complex inquiries to provide comprehensive solutions.
• Identify and escalate urgent client issues to senior staff when necessary for quick resolution.
• Provide clients with product and service information relevant to their needs and preferences.
• Gather feedback from clients to identify service improvement opportunities and ensure satisfaction.
• Maintain an in-depth knowledge of company products and services to effectively address client questions.
• Analyze client interactions to identify recurring issues and suggest preventive measures.
• Participate actively in training sessions to continually improve service delivery and knowledge.
• Assist in the development and implementation of client service processes and procedures for efficiency.
• Build and maintain positive relationships with clients to facilitate repeat business and customer loyalty.
  

• High school diploma or equivalent; some college education preferred.
• Previous experience in client service or customer support roles is beneficial.
• Excellent verbal and written communication skills are crucial for success.
• Strong problem-solving skills and a proactive approach to challenges are required.
• Ability to handle multiple tasks simultaneously while maintaining quality service.
• Proficiency with basic computer applications and customer service software.
• Demonstrated ability to adapt to new technologies and work environments.
  

• Health Insurance
• Visa
• Paid Annual Leaves
• Maternity and Paternity Leaves
  

We’re looking for energetic and client focused Client Service Representative to provide client support for a US-based company. If you’re passionate about helping people and delivering exceptional service, this is your opportunity to grow with us in Dubai.
Requirements:
1–2 years of experience in customer service or client support
Strong English communication skills (spoken and written)
Experience supporting US clients is a strong advantage
Must be based in the UAE
Immediate joiners preferred
Tagalog Speaker Preferred

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of over 1,625,000 million experts, and Guidepoint's 1,500 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint's success.

As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth

What YOU will own:

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience YOU will bring:

• Previous internship/volunteering/extra-curriculars

Skills YOU will Bring:

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Have:

• Offices within the heart of Dubai at the DIFC
• A progression plan for career growth
• Opportunities to participate in Guidepoint CSR programs
• Fun team events, activities, and office-wide outings
• Stocked pantry and breakfast offerings
• WFH flexibility on Fridays
• Easy access to metro and public transport
• Nurturing, close-knit office environment

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

ALL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAE

Join to apply for the Client Service Officer / Hostess role at BENO - Luxury At Your Service

Join to apply for the Client Service Officer / Hostess role at BENO - Luxury At Your Service

Job Description:
As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression. Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional. You will also be responsible for maintaining a welcoming and organized environment.
Key Responsibilities:

• Greet and welcome clients with a friendly and professional demeanor.
• Assist clients by answering inquiries and guiding them through our services/products.
• Manage bookings efficiently.
• Build and maintain positive relationships with clients to enhance customer loyalty.
• Handle client feedback and complaints gracefully, ensuring prompt resolution.
• Collaborate with team members to ensure smooth operations and high service standards.

• Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and a positive attitude.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Flexibility to work in shifts, including weekends and holidays.
• English language is a must, additional languages is an advantage.

• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for growth and career development.

• Seniority levelEntry level

• Employment typeFull-time

• Job functionSales, General Business, and Education
• IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at BENO - Luxury At Your Service by 2x

Dubai, Dubai, United Arab Emirates 11 hours ago

Dubai, Dubai, United Arab Emirates 5 minutes ago

Dubai, Dubai, United Arab Emirates 11 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

A skilled finance and accounting professional is required to deliver exceptional client service and support in Dubai.

We are seeking a highly motivated and experienced finance and accounting professional to join our team. As a Client Service Executive, you will be responsible for providing excellent client service and support, meeting sales targets, identifying new business opportunities, and handling existing customer queries.

• Meet and exceed monthly sales targets through tele-calling based on provided data.
• Identify new business prospects.
• Respond to customer inquiries in a timely manner.
• Collaborate with internal teams to provide outstanding customer service.

• A Bachelor's degree in Accounts or Commerce is essential.
• Extensive knowledge and experience in Bookkeeping within UAE is mandatory.
• Proficiency in English, Hindi, and Malayalam; Arabic is an added advantage.
• The candidate must be available to work in UAE.

We are seeking a seasoned Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts and ensuring that deliverables are met on time and within budget.

The ideal candidate should have proven skills in planning, creative and strategic thinking, as well as the ability to manage accounts and account teams.

As a key player in supporting clients at events and activations, you will help develop and implement engagement campaigns for a variety of clients.

Job Title: Senior Client Relationship Manager

In this key role, you will serve as the primary point of contact for high-value banking clients, ensuring client satisfaction and driving client-centric solutions.

1. Develop and strengthen long-term relationships with key banking clients.
2. Act as the primary liaison between clients and our banking services team.
3. Identify client needs and tailor banking solutions to meet those needs.
4. Monitor client accounts to ensure seamless and outstanding banking experiences.
5. Conduct regular meetings with clients to discuss their financial goals and challenges.
6. Collaborate with internal teams to address client queries efficiently and effectively.
7. Drive client engagement and retention through strategic relationship management.
8. Identify and assess business development opportunities with existing clients.
9. Develop strategic account plans to boost client satisfaction and bank growth.
10. Negotiate contracts and agreements ensuring client satisfaction and compliance.
11. Stay abreast of industry trends to offer clients innovative solutions.
12. Prepare and present client relationship reports to senior management.

• Bachelor's degree in Finance, Business Administration, or related field.
• Minimum of 7 years experience in client relationship management in banking.
• Extensive knowledge of banking products, services, and financial markets.
• Exceptional communication and interpersonal skills for client interactions.
• Strong negotiation skills and the ability to close deals effectively.
• Proven track record of managing and strengthening client relationships.
• Ability to work independently and make strategic decisions under pressure.

This is an excellent opportunity for a skilled professional to drive business growth and build strong relationships with clients. If you have a passion for delivering exceptional customer service and a keen eye for identifying business opportunities, we encourage you to apply.

Location: Dubai - 826, Tower B, Business Village, Entrance 02 Port Saeed, Deira (Near DCC Metro)
Timings: 10 AM to 3 PM

Markai Group is one of the region’s leading Banking & Financial Products Sales Distribution Companies in the United Arab Emirates, with more than 500 professionals working in diverse roles in banking sales.

Markai TaXperts, a company under the Markai Group, aims to provide exceptional advisory services specializing in Corporate Tax, Cash Flow Management, Bookkeeping, and overall Financial Health of organizations.

We are hiring a Finance & Accounts Client Service Executive at our Dubai office.

• Meet and exceed sales targets every month through tele-calling based on provided data.
• Identify new business opportunities.
• Handle existing customer queries.
• Collaborate with internal teams to provide excellent customer service.

• Bachelor's degree in Accounts or Commerce is essential.
• Extensive knowledge and experience in Bookkeeping within UAE.
• Fluency in English, Hindi, and Malayalam; Arabic is an advantage.
• Candidate must be available in UAE.

Salary: Negotiable

WhatsApp: +97147016346 for queries.

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Experience: Minimum 2 years in UAE

Note: This job posting is active and accepting applications.

Client Service Ambassador - UAE National
MAIN PURPOSE

In line with Maison’s strategy, the Client Service Ambassador will be responsible to provide an excellent level of service in line with Piaget standards, in order to achieve client satisfaction and offer outstanding customer experience. He/she will work as a boutique referent in terms of After Sales Services, Personalization Services and will manage the resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability.

KEY RESPONSIBILITIES

1. Acting as a Client Service Ambassador:

• Responsible for welcoming after-sales clients and offering personal interaction.
• Understand the clients’ requests and find proper solutions to satisfy their needs.
• Provide technical explanations of service.
• Carry out diagnosis and create cost estimate (offer pre-approval in boutique) in accordance with the CS rules, processes & policies of the Maison.
• Ensure proper client data capturing.
• Enhance customer satisfaction by updating the clients, minimizing delays and reducing complaints.
• Manage the resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability.
• Attend and host clients as and when needed, act as support for the Sales team

2. After Sales Services:

• Diagnoses and perform quick services on watches and jewellery: Diagnosis and functional checks
  • Battery service
  • Water-resistance service
  • Strap services
  • Basic polishing-refurbishing service (after the engraving service)
  • Demagnetization
  • Adjustments, engravings and/or jewellery spa

• Work as a boutique referent in terms of personalization service feasibility, advising the boutique staff on client requests.

3. CRM and Client Activations:

• Implement Customer Service action plans as provided by Retail Management.
• Support with engraving activations towards personalization.
• Support with the watchmaking workshop master class (i.e. assembling movements) and the Jewellery workshop i.e. Décor Palace activation

4. Boutique Operations:

• Assist the Boutique Operations Coordinator on daily tasks as and when needed:
• • Inventory Management – support with regular stock counts, reconciling discrepancies, and maintaining accurate documentation.
  • Stock movement – support with the stock movement between the boutique and warehouse, including receiving stock, transferring stock tagging and/or follow up on the accuracy of pricing in the system.
  • Ad hoc operational tasks