40 Service Client jobs in the United Arab Emirates

Dubai

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You possess a client-first mindset.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means:

• Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You’ll need to bring your A game to work, daily. We are looking for:

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience
• Fluent English or C2 level is required
• Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.
• 25 vacation days, in addition to all UAE national holidays.
• Comprehensive private health and dental insurance.
• State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.

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• Position Title: Client Service Representative
• Job Location: Dubai
• Training Location: Dubai
• Training Duration: 4-8 weeks
• Competitive Salary Package, Incentives, and Rewards.

Job Description:

• Client Interfacing Role (not a back-office work)
• Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.
• Collaborate with diverse departments and business units to optimize operational efficiency.
• Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.
• Active participation in the client retention program.

Job Specification:

• +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).
• Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.
• Advanced proficiency in English verbal and written communication with a refined accent.
• Capability to deal with high-profile clients with poise and professionalism.
• Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.
• Smart and professional looking with a confident personality.
• Demonstrate positive attitude with high energy level.
• Capable and adaptable with technology.
• In good physical and health condition.

• Seniority levelEntry level

• Employment typeFull-time

• Job functionCustomer Service
• IndustriesConsumer Services and Hospitality

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Dubai, Dubai, United Arab Emirates 18 hours ago

Dubai, Dubai, United Arab Emirates 12 hours ago

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• Respond to client inquiries promptly and accurately, ensuring all communications are clear and concise.
• Assist clients with any issues regarding their accounts or services, striving for first-contact resolution.
• Document all client interactions and update records to maintain accurate information history.
• Coordinate with internal teams for complex inquiries to provide comprehensive solutions.
• Identify and escalate urgent client issues to senior staff when necessary for quick resolution.
• Provide clients with product and service information relevant to their needs and preferences.
• Gather feedback from clients to identify service improvement opportunities and ensure satisfaction.
• Maintain an in-depth knowledge of company products and services to effectively address client questions.
• Analyze client interactions to identify recurring issues and suggest preventive measures.
• Participate actively in training sessions to continually improve service delivery and knowledge.
• Assist in the development and implementation of client service processes and procedures for efficiency.
• Build and maintain positive relationships with clients to facilitate repeat business and customer loyalty.
  

• High school diploma or equivalent; some college education preferred.
• Previous experience in client service or customer support roles is beneficial.
• Excellent verbal and written communication skills are crucial for success.
• Strong problem-solving skills and a proactive approach to challenges are required.
• Ability to handle multiple tasks simultaneously while maintaining quality service.
• Proficiency with basic computer applications and customer service software.
• Demonstrated ability to adapt to new technologies and work environments.
  

• Health Insurance
• Visa
• Paid Annual Leaves
• Maternity and Paternity Leaves
  

Join to apply for the Client Service Executive role at ORO24 Developments.

Required a bachelor’s degree holder with 2-3 years of experience in a similar role with a real estate developer. As a Real Estate Customer Service/Experience Representative, you will be part of ORO24 Developments' Customer Service/Experience Team that strives to provide best-in-class service to customers. Guide customers to complete unit/property documentation and registration. Follow up with customers on critical and pending issues relating to projects, such as termination of contract, cancellation of contract, transfer letters for the project, defaulters, etc. Fully aware of the regulations and laws pertaining to Dubai RERA. Provide customers with an exceptional quality service experience.

• Entry level

• Full-time

• Marketing and Sales

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Dubai, Dubai, United Arab Emirates 20 hours ago

Job DescriptionIn the dynamic role of a Client Service Executive, you will become an integral part of a team driven by a common goal to deliver top-tier service and solutions to our clients. Your position will require you to provide exceptional service, transforming client engagement from the moment of inception to the fruition of customized solutions. You will be responsible for bolstering client relationships, analyzing client needs, and forging robust service pathways that lead to sustained business success. Your expertise will not only ensure client satisfaction and loyalty but also proactively identify opportunities to expand service delivery. Success in this role is measured by your ability to handle multiple client accounts, address queries efficiently, and provide strategic insights tailored to each client's unique needs. Your capacity to communicate effectively, fulfill client expectations, and foster a collaborative environment will be central to thriving in this career path. You will be expected to embody a client-focused mindset, continuously seeking avenues to enhance service quality and operational efficiency.Responsibilities

• Manage a portfolio of client accounts, ensuring personalized service delivery.
• Identify client needs and recommend suitable service solutions proactively.
• Ensure high levels of client satisfaction through timely responses.
• Collaborate with internal departments to streamline client service delivery effectively.
• Maintain detailed records of client interactions and service discussions.
• Develop and implement strategies to expand client service offerings.
• Act as a client advocate within the company, ensuring their voices are heard.
• Conduct regular client review meetings to assess satisfaction levels.
• Prepare and deliver client presentations on service updates and new offerings.
• Handle client queries, complaints, and feedback constructively and swiftly.
• Monitor and analyze client service metrics to enhance service quality.
• Stay abreast of industry trends to provide clients with valuable insights.

• Bachelor s degree in Business Administration, Marketing or related field.
• Proven experience in client service or account management roles.
• Exceptional communication skills, both written and verbal required.
• Strong problem-solving skills with a client-centric approach necessary.
• Ability to multitask and manage multiple accounts simultaneously.
• Proficiency in Customer Relationship Management (CRM) software advantageous.
• Strong organizational skills and attention to detail a must.
• Ability to work collaboratively in a team-oriented environment essential.
• Flexibility to adapt to changing client needs and industry demands.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Provide fundamental support to the Relationship Manager(s) (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servicing and operational support.

• Client Service: Handle and respond to RM requests and client queries related to account documentation, balances, maintenance, statements, security transfers, and general product/service information. Receive and confirm client instructions, liaise with booking centers, attend client meetings, and execute client orders.
• Operations and Administrative: Assist RM with account opening, liaise with booking centers and onboarding teams, follow up on document deficiencies, execute fee runs, manage call reports, oversee corporate actions, manage loan covenants, and ensure compliance with regulatory frameworks.
• Support RMs in managing credit facilities, trade input, margin calls, and client after-sales tasks. Process transfer instructions, support marketing events, and maintain proper records.

• Bachelor’s degree or equivalent
• Fluency in English; Arabic is a plus
• 3-5 years of client servicing or assistant RM experience in banking/finance
• Strong interpersonal and communication skills
• Ability to manage time and multitask
• Teamwork and client-centric attitude

• Life and disability insurance
• Private medical insurance for employees and dependents
• Flexible working arrangements
• 30 days annual leave plus public holidays
• DB contributions to DIFC Employee Workplace Savings (DEWS)

Flexible work options, coaching, continuous learning, tailored benefits, and career development opportunities.

We’re looking for energetic and client focused Client Service Representative to provide client support for a US-based company. If you’re passionate about helping people and delivering exceptional service, this is your opportunity to grow with us in Dubai.
Requirements:
1–2 years of experience in customer service or client support
Strong English communication skills (spoken and written)
Experience supporting US clients is a strong advantage
Must be based in the UAE
Immediate joiners preferred
Tagalog Speaker Preferred

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OVERVIEW:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

OVERVIEW:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of over 1,625,000 million experts, and Guidepoint's 1,500 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Play a vital role in Guidepoint's success.

As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth
  
  

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
  
  

• Bachelor's degree
• Previous internship/volunteering/extra-curriculars
• Work authorization required
  
  

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team
  
  

• Offices within the heart of Dubai at the DIFC
• A progression plan for career growth
• Private medical insurance (including dental)
• Opportunities to participate in Guidepoint CSR programs
• Fun team events, activities, and office-wide outings
• Stocked pantry and breakfast offerings
• WFH flexibility on Fridays
• Easy access to metro and public transport
• Nurturing, close-knit office environment
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Other
• Industries Information Services

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Dubai, Dubai, United Arab Emirates 20 hours ago

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As a client service professional, you will play a vital role in our success. Your primary responsibility will be to understand your clients' unique business questions and identify experts who can provide the best answers.

You will work closely with project managers to develop strategies for satisfying each client project request. This may involve utilizing various resources such as LinkedIn, press releases, case studies, and the internet to identify suitable experts.

Upon identifying potential candidates, you will screen them to determine their suitability for each specific client project. You will then develop professional profiles to present to your clients, highlighting the relevant skills and experience of the selected candidates.

• A bachelor's degree is required for this position. Previous internship, volunteering, or extra-curricular experience is also beneficial.
• Work authorization is necessary to ensure compliance with local regulations.

• You should have a desire to work in a sourcing/lead generation type of role.
• Able to work in a fast-paced, results-oriented environment.
• Excellent time management and organizational skills are essential.
• An outgoing personality with the ability to communicate effectively at all professional levels.
• A willingness to learn and intellectual curiosity.
• Excellent written and verbal communication skills are necessary.
• Demonstrated ability to work both individually and as part of a team.

• Offices located within the heart of Dubai, providing easy access to public transport.
• A career growth plan to support your professional development.
• Private medical insurance, including dental coverage.
• The opportunity to participate in Guidepoint CSR programs.
• Frequent team events, activities, and office-wide outings.
• A stocked pantry and breakfast offerings.
• Flexibility to work from home on Fridays.
• Nurturing, close-knit office environment.