What Jobs are available for Service Consultant in the United Arab Emirates?

Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

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The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.

We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.

• Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
• Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
• Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
• Manage and review tasks such as OTIF, SLOB, and Back Orders.
• Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
• Oversee the order-to-cash process with excellence in order processing.
• Register and process customer orders in the ERP system via email, phone, or other contacts.
• Ensure correct and complete order processing and transfer to logistics.
• Raise issues related to delivery, documentation, or invoices with supervisors.
• Act as the first point of contact for customers, addressing questions and resolving complaints.
• Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.
• Propose improvements to work processes.
• Complete registration, filing, and archiving of customer service documentation.
• Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.
• Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.

Education

• University degree or equivalent.
• Proficiency in Arabic and English, both written and spoken.

Management and General Skills

• Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.

Functional Skills

• Knowledge of ERP systems and order-to-cash processes in a B2B environment.
• Understanding of sales, supply chain, marketing, and logistics functions.

Experience

• 2-3 years of customer service experience.
• SAP experience is a plus.

At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

• Assist customers with inquiries, complaints, and service requests.
• Provide information about products and services.
• Handle phone calls, emails, and live chat support.
• Process orders, returns, and exchanges efficiently.
• Maintain customer records and update databases.
• Resolve customer issues with a positive and problem-solving approach.
• Ensure high levels of customer satisfaction.

• Previous experience in customer service is a plus.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and work under pressure.
• Good problem-solving and interpersonal skills.
• Proficiency in Microsoft Office and CRM systems is an advantage.
• Willingness to work flexible shifts, including weekends and holidays.

• Competitive salary and performance-based incentives.
• Career growth and professional development opportunities.
• Friendly and team-oriented work environment.

Overview

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary:

We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.

• Supervise and guide the customer service team to deliver high-quality support and service.
• Develop and implement customer service policies and procedures to enhance service delivery.
• Monitor team performance metrics and provide regular feedback and coaching to team members.
• Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
• Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
• Compile and analyze customer feedback, utilizing data to improve service processes.
• Collaborate with other departments to address customer needs and improve overall customer satisfaction.

• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
• Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
• Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
• Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
• Strong problem-solving skills and the ability to make decisions rapidly and effectively.
• Ability to work flexible hours, including evenings and weekends, as required.
• Accommodation
• Transportation
• Health insurance

High School / Bachelor Degree

Overview

Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

• Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
• Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
• Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
• Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.

• Bachelor’s degree or equivalent
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system

Overview

Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

• Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
• Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
• Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
• Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.

• Bachelor’s degree or equivalent
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system

Customer Service Representative page is loaded Customer Service Representative Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R-00203 It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.