705 Service Personnel jobs in the United Arab Emirates

We are seeking a highly skilled Service Representative to join our team. This role is ideal for someone passionate about the automotive industry with excellent communication, coordination, and customer service skills.

Key Responsibilities:

• Welcome customers professionally and understand their vehicle service needs.
• Prepare accurate service estimates, explain job details, and manage customer expectations.
• Coordinate with the workshop team to ensure timely service delivery and keep customers informed.
• Upsell additional services, maintenance packages, and accessories to maximize revenue.
• Handle customer inquiries, feedback, and complaints in a timely and solution-oriented manner.
• Maintain detailed records of service transactions, warranty issues, and follow-ups.
• Support showroom operations and assist the sales team when required.

Requirements:

• Proven experience as a Service Advisor, Sales Coordinator, or in a customer-facing role in the automotive industry.
• Excellent communication and interpersonal skills in English.
• Strong organizational and multitasking abilities.
• Proficiency with automotive management systems and CRM tools is a plus.
• Knowledge of automotive brands, basic technical terminology, and aftersales processes.
• Customer-centric attitude, sales-oriented mindset, and problem-solving approach.

Work Experience:

• Minimum 2 years of experience in a similar role in an automotive dealership or service center.

Customer Service Representative

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

In this role, you will:

• Respond to customer calls, emails, and chats in a timely and professional manner.
• Listen actively and respond empathetically to customer concerns and complaints.
• Provide accurate and helpful information to customers, addressing their questions and resolving their issues.
• Escalate complex issues to supervisors or managers as needed.
• Document all interactions with customers in a clear and concise manner.

This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply.

This is a full-time position that requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. You must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

The successful candidate will have a positive attitude, a strong sense of empathy, and the ability to remain calm under pressure. You will also have basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your responsibilities will include:

1. Providing excellent customer service through various channels including phone, email, and chat.
2. Responding to customer inquiries and resolving issues in a timely and professional manner.
3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.
4. Maintaining accurate records of customer interactions and documenting any escalations or issues.
5. Participating in ongoing training and development to improve knowledge and skills.

To be considered for this role, you must meet the following requirements:

• High school diploma or equivalent required.
• At least one year of experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. Some of the benefits include:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Professional development opportunities.

This role will involve working in a fast-paced and dynamic environment where no two days are the same. You will be required to work effectively in a team environment and maintain confidentiality when dealing with sensitive customer information.

You will also have access to ongoing training and development opportunities to improve your knowledge and skills. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

The Call Center Agent plays a pivotal role in assisting clients with their needs and concerns.

• To accomplish this, the agent must possess excellent communication skills to understand client needs and provide effective solutions.
• Maintain accurate records and databases for seamless interactions.
• Built on trust and reliability, strong relationships with clients and colleagues are essential.

• A high school diploma or equivalent is required.
• A minimum of one year of experience in a customer-facing role is necessary.
• Key skills include problem-solving, time management, and adaptability in multicultural environments under pressure.

This job requires professionalism, empathy, and a commitment to excellence. Successful candidates will have a passion for delivering outstanding results and building long-term relationships.

• This position offers opportunities for growth and development.
• Candidates should be proactive, organized, and self-motivated individuals who can thrive in a dynamic environment.
• We are seeking dedicated professionals who can contribute to our team's success.

Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients and families who require medical services or have questions about our hospital.

Your primary focus will be on answering calls in a timely and professional manner, addressing inquiries, and resolving issues in a clear and concise way. You will also be responsible for scheduling appointments, updating patient records, and collaborating with other departments as needed.

If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Answer Calls: Respond promptly to incoming calls, address patient concerns, and provide accurate information regarding hospital facilities, doctor's details, insurance coverage inquiries, and other miscellaneous queries.
2. Schedule Appointments: Schedule appointments for patients with their desired specialists following our appointment policy guidelines.
3. Update Patient Records: Maintain accurate and up-to-date patient records, including laboratory results, upcoming OT/endoscopic procedures, prescription inquiries, and other relevant information.
4. Collaborate with Other Departments: Work closely with other departments, such as nursing, surgery, and administration, to ensure seamless communication and coordination.

To be successful in this role, you will need:

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
• Strong Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze complex situations and provide creative solutions.
• Attention to Detail: Possess attention to detail, with the ability to accurately update patient records and perform other administrative tasks.
• Teamwork and Collaboration: Demonstrate a commitment to teamwork and collaboration, with the ability to work effectively with others to achieve common goals.

We offer a competitive salary and benefits package, including:

• Comprehensive Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Eligibility to participate in our retirement savings plan, with matching contributions from the hospital.
• Paid Time Off: Generous paid time off policy, including vacation days, sick leave, and holidays.

This role is based in our hospital setting, where you will work closely with patients, families, and healthcare professionals to provide high-quality care. You will be required to wear a uniform and adhere to hospital policies and procedures at all times.

A Call Center Executive provides exceptional customer service by answering inbound calls, resolving issues promptly, and maintaining a polite and helpful demeanor. This role involves up-selling services to achieve monthly targets while promoting value-added services.

• Respond to applicant and customer inquiries in a timely and professional manner.
• Resolve call-related issues effectively and efficiently.
• Communicate with customers via phone in a courteous and empathetic tone.
• Stay updated on Embassy of India and Consulate General of India policies and procedures.
• Identify opportunities to promote additional services to clients.

• Excellent communication and interpersonal skills are essential for success in this role.
• At least one year of experience in customer-facing roles is required.
• A valid residence visa in Dubai is necessary for employment.
• Teamwork and collaboration are crucial for achieving team objectives.

• The salary for this position is AED 3000 per month.
• Annual leave includes 30 days with an air ticket allowance.

Monday to Friday, Saturday to Thursday, with Fridays off.

Shift timings vary between 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, and 10:00 AM - 7:00 PM.

Unit no, Mezzanine floor, Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.

We are seeking an experienced Claims Processor to join our team. As a Claims Processor, you will be responsible for processing claim forms, adjudicating for provision of deductibles, co-pays, co-insurance maximums, and provider settlements.

You will also be entering claims data into the system, attending to queries from members / PICs / providers and resolving problems that result from claim settlement.

In addition, you will perform an audit of randomly selected claims to ensure quality processing and detect any fraud.

Another key responsibility will be researching claim overpayments and requesting funds.

You must follow adjudication policies and procedures to ensure proper

Job Summary:

We are seeking a highly skilled and experienced professional to fill the role of Customer Service Representative . This individual will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Key Responsibilities:

1. Customer Communication: Answer phones in a professional manner, respond to emails and messages, and interact with customers through various channels.
2. Ticket Management: Manage and resolve customer complaints, concerns, and issues in a timely and efficient manner.
3. Scheduling: Schedule appointments for patients, including confirmation of appointments and cancellations.

Requirements:

To be successful in this role, you must have at least 2-3 years of experience in a similar position, excellent communication skills, and the ability to work in a fast-paced environment.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

About the Role:

We are seeking a skilled professional to fill the position of Customer Service Representative. In this role, you will be responsible for managing incoming calls and providing top-notch service to clients and their families.

Key Responsibilities:

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1. Respond to incoming calls from clients and provide medical guidance and support based on their health-related inquiries.
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2. Evaluate the client's symptoms and medical history and offer recommendations for appropriate medical care.
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3. Offer information on medical procedures, medications, and treatment options.
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4. Schedule appointments and maintain accurate and detailed records of all communication with clients.
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5. Collaborate with other healthcare professionals to ensure exceptional patient care.
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6. Perform various administrative tasks, including receiving, sorting, and distributing mail, sending out notifications, and organizing correspondence and reports.
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Desired Candidate Profile:

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• A minimum of 2 years of clinical experience in a medical setting is required.
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• A medical degree or exceptional knowledge of medical terminology is essential.
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• The ability to work in a fast-paced environment and manage multiple priorities simultaneously is crucial.
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• Proficiency with computer systems and software, including electronic health record systems, is necessary.
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• Excellent communication and interpersonal skills are required.
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• Strong critical thinking and problem-solving skills are essential.
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We Are Looking for:

A motivated and dedicated individual who possesses excellent communication and interpersonal skills, with a strong background in customer service and medical terminology.

Delivering exceptional customer experiences is crucial for success in our fast-paced operations. Our Customer Service Representatives are responsible for managing a high volume of inbound and outbound calls in a timely manner, ensuring every interaction meets our high standards.

1. Communication Mastery : Utilize established communication scripts when handling various topics, guaranteeing clarity and consistency in interactions with customers.
2. Customer Centricity : Identify customers' needs, clarify information, research issues, and provide solutions and alternatives to meet their expectations.
3. Revenue Growth : Seize opportunities to upsell products when they arise, driving revenue growth and customer satisfaction.
4. : Build sustainable relationships with customers by exceeding expectations, providing an exceptional experience that sets us apart from the competition.
5. : Regularly attend educational seminars to enhance knowledge and performance levels, staying up-to-date on industry trends and best practices.
6. : Meet personal and team qualitative and quantitative targets, demonstrating a commitment to excellence and continuous improvement.

1. : Fluency in English to effectively communicate with international clients.
2. : Based in Dubai, requiring flexibility and adaptability in a dynamic environment.
3. : Proven track record in a call/contact center environment, preferably within the healthcare industry.
4. : Ability to juggle multiple tasks, prioritize effectively, and manage time wisely to meet demanding deadlines.
5. : Demonstrate a customer-centric approach, adapting to diverse personality types and delivering a positive experience in every interaction.
6. : Possess a high level of emotional intelligence, independence, and a positive demeanor to thrive in our fast-paced environment.

• A competitive compensation package.
• Ongoing training and development opportunities.
• A collaborative and supportive work environment.

Submit your application through our website.