614 Service Representative jobs in the United Arab Emirates

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• Position Title: Client Service Representative
• Job Location: Dubai
• Training Location: Dubai
• Training Duration: 4-8 weeks
• Competitive Salary Package, Incentives, and Rewards.

Job Description:

• Client Interfacing Role (not a back-office work)
• Manage the operations of business unit, including the management of orders, sales transactions, client affairs, financial matters, administrative tasks, and property maintenance management.
• Collaborate with diverse departments and business units to optimize operational efficiency.
• Communicate effectively across various mediums, encompassing face-to-face interactions, managing incoming and outgoing calls, chat correspondence, emails, etc.
• Active participation in the client retention program.

Job Specification:

• +2 years of relevant experience. (Consideration for fresh graduates if they meet other qualifying criteria).
• Excellent client service skills preferably gained from BPO background (call center), high-end brand fashion retail industry, or 5-star hotels/hospitality industry.
• Advanced proficiency in English verbal and written communication with a refined accent.
• Capability to deal with high-profile clients with poise and professionalism.
• Proficient in handling clients' complaints, feedback, as well as being organized, a good researcher, detail-oriented and effective problem solver.
• Smart and professional looking with a confident personality.
• Demonstrate positive attitude with high energy level.
• Capable and adaptable with technology.
• In good physical and health condition.

• Seniority levelEntry level

• Employment typeFull-time

• Job functionCustomer Service
• IndustriesConsumer Services and Hospitality

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Dubai, Dubai, United Arab Emirates 18 hours ago

Dubai, Dubai, United Arab Emirates 12 hours ago

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We’re looking for energetic and client focused Client Service Representative to provide client support for a US-based company. If you’re passionate about helping people and delivering exceptional service, this is your opportunity to grow with us in Dubai.
Requirements:
1–2 years of experience in customer service or client support
Strong English communication skills (spoken and written)
Experience supporting US clients is a strong advantage
Must be based in the UAE
Immediate joiners preferred
Tagalog Speaker Preferred

Customer Support Specialist Job Description

We are seeking a highly skilled professional to join our team as a Customer Support Specialist. The successful candidate will be responsible for delivering exceptional customer support, managing relationships with clients, and ensuring seamless integration of new customers.

• Sales Enablement:
• Manage the onboarding process to ensure efficient integration of new customers.
• Build strong relationships with clients through proactive communication.
• Keep supplier information up-to-date, particularly for Middle East clients.
• Collate necessary documentation for supplier registrations.
• Maintain accurate records in the Sales CRM, incorporating recent customer updates and developments.
• Create sales orders, proforma invoices, and follow through to successful delivery.

• Process new membership application forms efficiently and accurately.
• Register new members and create business partner records in SAP or Zoho.
• Support monthly renewals, keeping account managers informed of any changes.
• Manage complimentary training seats, track availability, update records, and register users on the Learning Management System (LMS).
• Handle cancellations by requesting credit notes, updating records, and notifying regional offices as necessary.

• Assist in managing training participants on the LMS: registration, user management, password issues, and exam resets.
• Draft and share participant communications in English and Arabic, ensuring clear understanding of course materials.
• Follow up on training registrations and setup for courses delivered in Arabic, guaranteeing a smooth experience for learners.

• Possess strong client management skills, with a knack for administrative and coordination tasks.
• Be comfortable using tools like Sales CRM, SAP, Zoho, Excel, and LMS.
• Exhibit excellent communication skills to manage internal and external stakeholders effectively.
• Show ability to juggle multiple tasks and priorities across international stakeholders, ensuring timely completion of projects.
• Affirm your enjoyment in supporting teams and customers, with a focus on accuracy, efficiency, and delivering exceptional results.

This role requires a unique blend of technical expertise, interpersonal skills, and adaptability. If you're passionate about providing top-notch support and driving customer satisfaction, we encourage you to apply.

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

1. Assist customers with inquiries, complaints, and service requests.
2. Provide information about products and services.
3. Handle phone calls, emails, and live chat support.
4. Process orders, returns, and exchanges efficiently.
5. Maintain customer records and update databases.
6. Resolve customer issues with a positive and problem-solving approach.
7. Ensure high levels of customer satisfaction.

1. Previous experience in customer service is a plus.
2. Strong verbal and written communication skills.
3. Ability to handle multiple tasks and work under pressure.
4. Good problem-solving and interpersonal skills.
5. Proficiency in Microsoft Office and CRM systems is an advantage.
6. Willingness to work flexible shifts, including weekends and holidays.

1. Competitive salary and performance-based incentives.
2. Career growth and professional development opportunities.
3. Friendly and team-oriented work environment.

Dubai, United Arab Emirates | Posted on 03/21/2025

1. Identifying and assessing a customer’s needs
2. Keeping detailed records of customer interactions
3. Following your company’s communication procedures and policies
4. Provide accurate, valid and complete information by using the right methods/tools
5. Duties will include sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and other services
6. Handling complaints, requests, and enquiries

1. Education: Graduate
2. Location: Anywhere in UAE
3. Age: Below 30 years
4. Experience: Fresher or experienced working with customer support
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively

About this role

Madi International is seeking a dedicated and professional customer service representative to join its team in Dubai.

The ideal candidate is organized, responsive, and committed to maintaining high service standards. They will play a key part in delivering outstanding service and support to clients, ensuring their satisfaction and enhancing their overall experience with the brand.

Are you passionate about delivering exceptional customer service and building meaningful relationships? We seek a customer service professional with a flair for food service and a genuine interest in people.

• Manage incoming calls and inquiries from customers, providing prompt and accurate responses to their needs.
• Assess customer requirements to achieve satisfaction and build trust through open and interactive communication.
• Provide reliable information using appropriate methods and tools, while meeting sales targets.
• Address customer complaints, offering suitable solutions and alternatives within specified time frames and following up to ensure resolution.
• Maintain records of customer interactions, process customer accounts, and file documents accordingly.
• Follow established communication procedures, guidelines, and policies.

• Demonstrate strong communication skills, fluent in English.
• Show proven experience in customer support or as a client service representative.
• Possess effective phone contact handling skills and active listening abilities.
• Familiarity with CRM systems is an asset.
• Exhibit customer orientation and adaptability when interacting with diverse personalities.
• Demonstrate excellent communication and presentation skills.
• Demonstrate the ability to multitask, prioritize tasks, and manage time effectively.

This role requires a collaborative mindset, a passion for delivering top-notch customer service, and a commitment to driving business growth. If you're a driven individual with a genuine interest in people, we encourage you to apply.