36 Servicenow Administrator jobs in the United Arab Emirates

We are seeking a highly skilled AI Workflow Engineer to join our growing team. In this technical, customer-facing role, you will deliver, implement, and support AI-powered workflow automation solutions tailored to client needs.

This is a challenging opportunity for an experienced engineer who can design, build, and deliver PoCs and pilot projects that showcase the value of AI-powered workflows. You will work closely with our strategic partner's technical teams on joint solutions and client engagements.

• Lead the technical implementation and configuration of our AI workflow automation platform for customers and partners.
• Design, build, and deliver proof-of-concepts and pilot projects that demonstrate the value of AI-powered workflows.
• Integrate our solutions with third-party systems (APIs, web services), focusing on seamless data flow and interoperability.
• Work hands-on with APIs, data connectors, and middleware to enable integration with ERP, CRM, and other enterprise platforms.
• Troubleshoot and resolve integration issues, quickly diagnosing and addressing technical challenges.
• Collaborate closely with our strategic partner's technical teams on joint solutions and client engagements.
• Engage with customer technical teams to understand their environments, integration needs, and business processes.
• Support onboarding, technical training, and enablement sessions for client and partner teams.

• Proven technical background in AI, machine learning, workflow automation, or related fields.
• Strong hands-on experience with system integrations and APIs (REST, SOAP, webhooks, etc.).
• Experience integrating with enterprise platforms (ERP, CRM, HR, finance systems, etc.) is highly desirable.
• Ability to work directly with partner and customer technical teams—solving problems and building trust.
• Excellent troubleshooting, documentation, and communication skills.
• Organized, proactive, and comfortable managing multiple projects in a fast-paced startup environment.
• Willingness and ability to travel as required for client and partner engagements.

• A talented and experienced AI Workflow Engineer who can bring innovative solutions to our clients.
• An individual who is passionate about delivering high-quality work and committed to excellence.
• A team player who can collaborate effectively with cross-functional teams.

• Opportunity to work on cutting-edge technology and contribute to shaping the future of AI workflow automation.
• Collaborative and dynamic work environment with a team of experts.
• Professional growth and development opportunities.

• Competitive compensation package.
• Benefits include health insurance, retirement plan, and paid time off.

This job is responsible for delivering and implementing AI-powered workflow automation solutions tailored to client needs. As an AI Solutions Engineer, you will work closely with our strategic partner on joint client projects and integration initiatives.

• Technical Solution Delivery
• Lead the technical implementation and configuration of our AI workflow automation platform for customers and partners.
• Design, build, and deliver PoCs and pilot projects that showcase the value of AI-powered workflows.
• Integrate our solutions with third-party systems (APIs, web services), focusing on seamless data flow and interoperability.

• Integrations & APIs
• Work hands-on with APIs, data connectors, and middleware to enable integration with ERP, CRM, and other enterprise platforms.
• Troubleshoot and resolve integration issues, quickly diagnosing and addressing technical challenges.

• Partner & Customer Interaction
• Collaborate closely with our strategic partner's technical and project teams on joint solutions and client engagements.
• Engage with customer technical teams to understand their environments, integration needs, and business processes.
• Support onboarding, technical training, and enablement sessions for client and partner teams.
• Travel for project delivery, onsite workshops, and partner collaboration.

• Documentation & Handover
• Prepare clear technical documentation, integration guides, and handover materials for both customers, partners, and internal teams.

• Internal Collaboration
• Relay customer and partner feedback to Product and Engineering, helping to drive product improvement.
• Stay current on trends in AI, workflow automation, and enterprise system integration.

• Proven technical background in AI, machine learning, workflow automation, or related fields.
• Strong hands-on experience with system integrations and APIs (REST, SOAP, webhooks, etc.).
• Experience integrating with enterprise platforms (ERP, CRM, HR, finance systems, etc.) is highly desirable.
• Ability to work directly with partner and customer technical teams—solving problems and building trust.
• Excellent troubleshooting, documentation, and communication skills.
• Organized, proactive, and comfortable managing multiple projects in a fast-paced startup environment.
• Willingness and ability to travel as required for client and partner engagements.
• Eagerness to learn, share, and grow with the team.

• Hands-on integration experience with major ERP or CRM platforms (e.g., SAP, Oracle, Microsoft Dynamics, Salesforce, etc.).
• Familiarity with workflow orchestration engines.
• Coding or scripting skills (Python preferred).
• Experience delivering technical workshops or training sessions.
• Knowledge of security and compliance best practices in integrations.

We are seeking a talented Java Software Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining scalable, reliable workflow orchestration systems.

This is a fantastic opportunity for a skilled Java developer to work on complex workflows that automate business processes. You'll be working on backend services, integrating microservices, and developing workflow orchestration systems that are stable, secure, and efficient.

• Design and Develop Backend Services: Using Java/Spring Boot, create robust and scalable backend services that integrate with external APIs and services.
• Create and Optimize Workflows: Utilize Orkes Conductor to design, develop, and optimize complex workflows that automate business processes.
• Collaborate with Cross-Functional Teams: Work closely with DevOps, QA, and Product teams to ensure seamless integration and deployment of workflow orchestration systems.
• Monitor and Troubleshoot System Performance: Use monitoring tools to track system performance and troubleshoot any issues that may arise.

• Strong Programming Experience: Proficiency in Java (Java 8 or higher) and experience with Spring Boot, Microservices Architecture.
• Experience with Orkes Conductor: Familiarity with Orkes Conductor and ability to design, develop, and optimize complex workflows.
• Strong Debugging and Problem-Solving Skills: Ability to debug and troubleshoot system performance issues and provide effective solutions.

• Opportunity to Work on Complex Projects: This role offers the chance to work on complex projects that automate business processes and improve system efficiency.
• Collaborative Work Environment: Join a team of experienced professionals who share knowledge and expertise to deliver high-quality results.

This is a contract position with a competitive salary and excellent benefits package.

Streamline workflows and unlock scale with our custom automation systems. We design, build, and deploy end-to-end solutions for hyper-growth e-commerce brands and complex enterprise teams.

• Design and implement automation workflows using n8n
• Integrate AI services for classification, extraction, generation, and RAG pipelines
• Build tools such as video taggers, review sentiment trackers, and lead-scoring engines
• Create or tweak lightweight dashboards/front-ends as needed
• Document clearly, test thoroughly, and deliver on time

• 2+ production-grade projects built in n8n or similar
• Strong grasp of REST/GraphQL, webhooks, OAuth, pagination & retries
• Hands-on experience with major AI APIs (OpenAI, Anthropic, Google, etc.)
• JavaScript/TypeScript basics; comfortable working with JSON
• Bonus: Make.com, Zapier, Pipedream, Supabase, Firebase, Vercel, LangChain
• Operator mindset: reliable, autonomous, outcome-obsessed
• English B2+

We Offer:

• 100% remote work option (EMEA ±3 h preferred) or Dubai HQ desk
• Flexible hours, async culture
• Direct impact: you own projects end-to-end
• Option to switch between freelance and full-time contract
• Small team, zero bureaucracy, rapid decision cycles

Job Title:

Automation Workflow Developer

Description:

We are seeking an experienced Automation Workflow Developer to join our team. In this role, you will be responsible for designing and implementing end-to-end automation workflows using cutting-edge tools like N8n, Make, Zapier, and similar platforms.

Required Skills and Qualifications:

• Experience with automation tools such as N8n, Make, Zapier, Power Automate, or similar.
• Strong understanding of APIs, webhooks, and integrations for automation processes.
• Experience working with AI models, LLMs, and chatbot frameworks (OpenAI, Claude, Bard, etc.).
• Basic programming knowledge in JavaScript, Python, or relevant scripting languages.

Benefits:

The ideal candidate should possess strong problem-solving skills, effective communication and collaboration skills, and a willingness to learn and adapt to evolving AI automation trends.

Others:

Candidates with experience working with AI models, LLMs, and chatbot frameworks (OpenAI, Claude, Bard, etc.) will be preferred.

We are seeking a highly skilled Linux system administrator to join our team. In this role, you will be responsible for the installation, configuration, and maintenance of Linux systems.

The ideal candidate will have a strong understanding of Linux fundamentals, including file systems, permissions, and user management. You should also have experience with scripting languages such as Bash and Python.

• Installation and configuration of Linux systems
• Maintenance and troubleshooting of existing systems
• Scripting and automation of tasks using Bash and Python
• Security hardening and compliance with industry standards

• Bachelor's degree in Computer Science or related field
• At least 5 years of experience in Linux administration
• Strong understanding of Linux fundamentals
• Experience with scripting languages such as Bash and Python

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment

If you are a motivated and detail-oriented individual with a passion for Linux, we encourage you to apply for this exciting opportunity.

**Optimize Workflows with AI and Automation Expertise

Join a forward-thinking organization where you will be responsible for designing and implementing cutting-edge automation solutions to drive business growth.

1. Develop and deploy scalable automation tools to optimize workflows, ensuring seamless integration with existing systems.
2. Collaborate with cross-functional teams to design and implement AI frameworks that transform operations and enhance decision-making.
3. Implement large language models (LLMs) and agents to reduce manual tasks, improve productivity, and enable data-driven insights.
4. Work closely with traders, engineers, and analysts to identify areas of improvement and implement effective solutions.
5. Stay up-to-date with the latest advancements in AI and automation technologies to continuously refine and improve systems.

**Required Skills and Qualifications:

• 3+ years of experience in Python development, with a strong focus on building scalable systems.

• Proficient in designing and deploying automation tools, with knowledge of industry-leading frameworks and technologies.

• Excellent problem-solving skills, with the ability to collaborate effectively with cross-functional teams.

• Strong understanding of AI and machine learning concepts, with experience in implementing LLMs and agents.

• Familiarity with Rust, SQL, ClickHouse, Kafka, or pub-sub messaging is a plus.

• Experience with Aider, Cursor, Windsurf, or DSPy is advantageous.

• Bonus points for hands-on experience with Airflow, Prefect, or other pipelining and scheduling tools.

• Strong math background is beneficial for solving complex problems.

• Passion for innovation, creativity, and continuous learning.

**Benefits:

• Opportunity to work on cutting-edge projects and contribute to the growth of a forward-thinking organization.
• Collaborative and dynamic work environment, with opportunities for professional growth and development.
• Competitive salary and benefits package, with opportunities for bonuses and incentives.
• Flexible working arrangements, with remote work options and flexible hours.

**Who You Are:

• Total career experience: 8 years max.

• Experience: 3+ years in Python development, with a strong focus on building scalable systems.

• Mindset: Proactive builder with problem-solving skills, high personal agency, and passion for innovation. Hackathon experience is a plus.

**Technical Skills:

• Proficient in Python for building scalable systems.
• Bonus: Familiarity with Rust, SQL, ClickHouse, Kafka, or pub-sub messaging.
• Advantageous: Experience with Aider, Cursor, Windsurf, or DSPy.
• Plus: Knowledge of LLM querying or agent swarm mechanisms.
• Highly desirable: Hands-on experience with Airflow, Prefect, or other pipelining and scheduling tools.
• Strong math background advantageous for solving complex problems.

Job Overview

We are seeking a skilled and experienced Senior Engineer to join our team. As a Senior Engineer, you will be responsible for enhancing the monitoring of business-critical applications and aligning with enterprise standards and policies.

You will serve as a subject matter expert to increase tool adoption, define procedures, govern monitoring processes, and conduct training for organizational development and adoption.

• Enhance monitoring of business-critical applications
• Align with enterprise standards and policies
• Serve as subject matter expert for tool adoption and procedure definition

• APM Tools – AppDynamics, Splunk
• Certifications (preferred)
  • AppDynamics Certified Associate Administrator
  • ServiceNow certified

• Independent and self-driven
• Ability to make decisions and drive changes
• Excellent communication skills

This role offers a range of benefits, including:

• Opportunity to work with leading technology solutions
• Chance to develop skills and expertise in APM and monitoring technologies
• Flexible working arrangements

We are a leading financial institution committed to innovation and excellence. Our team is passionate about delivering exceptional results and making a positive impact on our customers and communities.

INTRODUCTION
Organisations the world over are facing an increasing dependence on their IT services in order to survive. There is an expectation that the IT Services not only support the current business activities effectively and efficiently, but also provide new, innovative and dynamic responses to their ever changing business requirements. As a consequence, Service providers can no longer just focus their attention on technology they need to consider the quality and consistency of the services they provide and develop a true partnership with their customers.
One of the responses to this challenge is to consider using ITIL (IT Infrastructure Library) Service Management best practice which has now become a world de facto standard and is widely adopted across all business sectors. Service Management is about understanding business priorities, identifying how/where IT investment should be made and assessing the correct approach to establishing appropriate control over the IT infrastructure and the services that underpin its success.

WHO SHOULD ATTEND?
The IT Service Management programme is aimed at all levels of staff. There are no prerequisites for this event, although an awareness of IT issues and technologies will help with the understanding. Delegates will receive a broad introduction to the topics covered within ITIL V3 which can also be used as preparation for undertaking the official ITIL V3 Foundation Certificate examination if required.

PROGRAMME OBJECTIVES

• To gain an understanding of the ITIL processes and activities covered in the ITIL core guide.
• To understand the terminology and characteristics of good practice in ITIL.
• To prepare delegates to apply the knowledge in the workplace.
• To provide the foundation for further study.

PROGRAMME OUTLINE
DAY 1

• Introductions
• Introduction to IT Service Management as a Practice
• The Service Lifecycle and Basic Concepts
• Demand Management

DAY 2

• Service Design
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management

DAY 3

• Service Transition
• Change Management
• Service Asset & Configuration Management