133 Servicenow Implementation jobs in the United Arab Emirates

ServiceNow Developer Job Opportunity

We are seeking a skilled ServiceNow Developer to join our team on a contract basis in Dubai.

Key Responsibilities:

• Deliver robust and best-practice ServiceNow implementations with proven track records.
• Take ownership of code developed by you and your team, including automated testing, debugging, monitoring, and alerting in production.
• Utilize expertise in JavaScript, AngularJS, and ServiceNow server-side scripting to drive project success.
• Collaborate with cross-functional Agile teams to influence and consult on business processes and technical problems.

About Us:

Our company specializes in Digital ERP and large IT services. We offer flexible, efficient, and collaborative solutions to organizations requiring IT experts.

We welcome applicants from diverse backgrounds and focus on essential skills and abilities.

Job Title: ServiceNow Business Analyst (ServiceNow Implementation exp is MUST)
Exp level 5 to 7 years
Relevant experience 3 years into ServiceNow BA
Job Location: Onsite Abu Dhabi for 6 month initially
Job Type: FullTime
Job Description:
We are seeking a ahighly skilled and experienced Business Analyst to support the onboarding of the General Services stream in ServiceNow. The successful candidate will work closely with stakeholders to gather requirements analyze business processes and ensure seamless integration of ServiceNow functionalities to enhance operational efficiency.
Key Responsibilities:
Lead the analysis and documentation of business requirements for on boarding General Services into ServiceNow.
Collaborate with crossfunctional teams including IT operations and business stakeholders to define and refine processes workflows and service management practices.
Design and implement bestpractice solutions on the ServiceNow platform ensuring that the General Services stream aligns with organizational goals.
Conduct workshops and meetings with stakeholders to gather validate and prioritize business requirements.
Act as a liaison between the business teams and the technical team to ensure clear communication and successful project delivery.
Analyze data and provide recommendations for system improvements and process automation within ServiceNow.
Support ServiceNow configuration and customization based on the requirements of the General Services stream.
Oversee testing and ensure that the system meets business expectations.
Provide training and user support to business users during and postimplementation phases.
Ensure project timelines are met managing risks and issues proactively.
Required Skills and Qualifications:
Bachelors degree in Business Administration Information Technology or a related field B.Tech is preferred.
Minimum of 5 to 7 years of experience in business analysis with at least 3 years of experience specifically working on ServiceNow implementations.
Proven experience with ServiceNow especially in ITIL processes.
Should have experience work on ITSM / HRSD / ITOM / GRC / ITAM etc.
Strong understanding of ITIL processes Service Management frameworks and best practices.
Ability to analyze complex business requirements and translate them into functional specifications.
Strong communication presentation and stakeholder management skills.
Experience in leading teams with the ability to mentor and guide junior business analysts.
Proficiency in tools such as JIRA Confluence and Microsoft Office Suite.
Preferred Qualifications:
ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).
Experience in working with clients in the UAE or the Middle East region.
Familiarity with Agile methodologies and project management.

Business Analyst ServiceNow Implementation Specialist

We are seeking a highly skilled and experienced Business Analyst to support the onboarding of our General Services stream in ServiceNow. The successful candidate will work closely with stakeholders to gather requirements, analyze business processes, and ensure seamless integration of ServiceNow functionalities to enhance operational efficiency.

• Lead the analysis and documentation of business requirements for onboarding General Services into ServiceNow.
• Collaborate with cross-functional teams including IT operations and business stakeholders to define and refine processes, workflows, and service management practices.
• Design and implement best-practice solutions on the ServiceNow platform ensuring that the General Services stream aligns with organizational goals.
• Conduct workshops and meetings with stakeholders to gather, validate, and prioritize business requirements.
• Act as a liaison between the business teams and the technical team to ensure clear communication and successful project delivery.
• Analyze data and provide recommendations for system improvements and process automation within ServiceNow.
• Support ServiceNow configuration and customization based on the requirements of the General Services stream.
• Oversee testing and ensure that the system meets business expectations.
• Provide training and user support to business users during and post-implementation phases.

• Bachelor's degree in Business Administration, Information Technology, or a related field. B.Tech is preferred.
• Minimum of 5 to 7 years of experience in business analysis with at least 3 years of experience specifically working on ServiceNow implementations.
• Proven experience with ServiceNow, especially in ITIL processes.
• Should have experience working on ITSM / HRSD / ITOM / GRC / ITAM etc.
• Strong understanding of ITIL processes, Service Management frameworks, and best practices.
• Ability to analyze complex business requirements and translate them into functional specifications.
• Strong communication, presentation, and stakeholder management skills.
• Experience in leading teams with the ability to mentor and guide junior business analysts.
• Proficiency in tools such as JIRA, Confluence, and Microsoft Office Suite.

Job Overview

• Develop and customize Servicenow applications to meet business needs.

Requirements

• Hold a Bachelor's degree in Computer Science, Information Technology, or a related field.
• Possess at least 3-5 years of experience as a Servicenow Developer.
• Strong knowledge of JavaScript, REST / SOAP APIs, and web technologies is essential.
• Proven ability to customize Servicenow modules and workflows.
• Experience with Integration Hub, Flow Designer, or similar tools is beneficial.
• Familiarity with Agile methodologies is preferred.

Preferred Certifications

• ServiceNow Certified System Administrator certification is advantageous.
• Certified Application Developer / Implementation Specialist certification is desirable.

Soft Skills

• Excellent communication and interpersonal skills are required.
• Analytical and problem-solving mindset is crucial.
• Ability to work independently and collaborate effectively is necessary.

Key Responsibilities

• Collaborate with cross-functional teams to deliver high-quality solutions.
• Stay up-to-date with industry trends and best practices.

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A leading ServiceNow Partner is seeking a skilled Process Consultant with proven ServiceNow experience to join their growing delivery team in the UAE. Based in Dubai or Abu Dhabi, you'll be responsible for shaping, improving, and aligning business processes within the ServiceNow platform for major clients across the region.
This role sits at the intersection of business analysis and platform capability – ideal for someone who understands both process optimisation and how ServiceNow enables it.
Key Responsibilities:

• Engage with stakeholders to capture, analyse, and optimise business processes across ITSM, HRSD, CSM, or related areas.
• Translate business needs into functional requirements and collaborate with technical teams to deliver fit-for-purpose ServiceNow solutions.
• Conduct workshops, process assessments, and gap analyses to support transformation initiatives.
• Produce clear documentation including process maps, user stories, and functional specifications.
• Contribute to best practices, governance standards, and user adoption strategies.

• Solid experience working on ServiceNow projects – ideally within a consultancy or enterprise environment.
• Proven track record in process analysis, process mapping, or business process consulting.
• Strong understanding of ServiceNow capabilities and how they support process automation and service delivery.
• Excellent communication skills and the ability to work with cross-functional teams.
• Based in or willing to relocate to Dubai or Abu Dhabi.
• Arabic language skills are a plus, but not essential.

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS)
• ITIL Foundation certification

• Work on high-impact ServiceNow transformation programmes with major organisations in the region.
• Join a collaborative, forward-thinking team within a trusted ServiceNow Partner.
• Competitive salary, visa sponsorship, and relocation support.
• Career development, ongoing certifications, and long-term growth in the ServiceNow ecosystem.

• Type: Permanent

A leading ServiceNow Partner is seeking a skilled Process Consultant with proven ServiceNow experience to join their growing delivery team in the UAE.
Based in Dubai or Abu Dhabi, you'll be responsible for shaping, improving, and aligning business processes within the ServiceNow platform for major clients across the region.
This role sits at the intersection of business analysis and platform capability ideal for someone who understands both process optimisation and how ServiceNow enables it.
Key Responsibilities:
- Engage with stakeholders to capture, analyse, and optimise business processes across ITSM, HRSD, CSM, or related areas.
- Translate business needs into functional requirements and collaborate with technical teams to deliver fit-for-purpose ServiceNow solutions.
- Conduct workshops, process assessments, and gap analyses to support transformation initiatives.
- Produce clear documentation including process maps, user stories, and functional specifications.
- Contribute to best practices, governance standards, and user adoption strategies.
What Were Looking For:
- Solid experience working on ServiceNow projects ideally within a consultancy or enterprise environment.
- Proven track record in process analysis, process mapping, or business process consulting.
- Strong understanding of ServiceNow capabilities and how they support process automation and service delivery.
- Excellent communication skills and the ability to work with cross-functional teams.
- Based in or willing to relocate to Dubai or Abu Dhabi.
- Arabic language skills are a plus, but not essential.
Desirable Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS)
- ITIL Foundation certification
Why Apply:
- Work on high-impact ServiceNow transformation programmes with major organisations in the region.
- Join a collaborative, forward-thinking team within a trusted ServiceNow Partner.
- Competitive salary, visa sponsorship, and relocation support.
- Career development, ongoing certifications, and long-term growth in the ServiceNow ecosystem.
Ready to take your ServiceNow consulting career to the next level in the UAE?
Apply now or reach out for a confidential discussion.

• Start: 05/07/2025

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Are you a fluent Arabic-speaking ServiceNow expert ready to make a real impact?
We are partnering with a leading ServiceNow Partner that is expanding its consultancy team and seeking an experienced ServiceNow Technical Consultant with fluency in Arabic. This is a fantastic opportunity to work on high-profile implementations across international markets.
Key Responsibilities:

• Lead and deliver full lifecycle ServiceNow implementations and technical solutions.
• Engage directly with Arabic-speaking clients to gather requirements and translate them into effective configurations.
• Customise ServiceNow applications using scripting (JavaScript), workflows, UI policies, business rules, and integrations.
• Collaborate with cross-functional teams to ensure successful delivery of ServiceNow projects.
• Support ongoing enhancements, maintenance, and client training as needed.

• Fluent in Arabic and English (spoken and written).
• Degree or Diploma in Computer Science, Information Systems or a related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS).
• Solid hands-on experience in technical delivery of ServiceNow solutions.
• Strong problem-solving skills and ability to work autonomously or within a wider team.

• Work with a globally recognised ServiceNow Partner.
• Engage in projects across the UK and the Middle East.
• Career development, funded certifications, and technical mentoring.
• Flexible remote working options.
• Inclusive and high-performing team environment.

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Are you a fluent Arabic-speaking ServiceNow expert ready to make a real impact?
We are partnering with a leading ServiceNow Partner that is expanding its consultancy team and seeking an experienced ServiceNow Technical Consultant with fluency in Arabic. This is a fantastic opportunity to work on high-profile implementations across international markets.
Key Responsibilities:

• Lead and deliver full lifecycle ServiceNow implementations and technical solutions.
• Engage directly with Arabic-speaking clients to gather requirements and translate them into effective configurations.
• Customise ServiceNow applications using scripting (JavaScript), workflows, UI policies, business rules, and integrations.
• Collaborate with cross-functional teams to ensure successful delivery of ServiceNow projects.
• Support ongoing enhancements, maintenance, and client training as needed.

• Fluent in Arabic and English (spoken and written).
• Degree or Diploma in Computer Science, Information Systems or a related field.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS).
• Solid hands-on experience in technical delivery of ServiceNow solutions.
• Strong problem-solving skills and ability to work autonomously or within a wider team.

• Work with a globally recognised ServiceNow Partner.
• Engage in projects across the UK and the Middle East.
• Career development, funded certifications, and technical mentoring.
• Flexible remote working options.
• Inclusive and high-performing team environment.

Job Overview

We are seeking a skilled and experienced Senior Engineer to join our team. As a Senior Engineer, you will be responsible for enhancing the monitoring of business-critical applications and aligning with enterprise standards and policies.

You will serve as a subject matter expert to increase tool adoption, define procedures, govern monitoring processes, and conduct training for organizational development and adoption.

• Enhance monitoring of business-critical applications
• Align with enterprise standards and policies
• Serve as subject matter expert for tool adoption and procedure definition

• APM Tools – AppDynamics, Splunk
• Certifications (preferred)
  • AppDynamics Certified Associate Administrator
  • ServiceNow certified

• Independent and self-driven
• Ability to make decisions and drive changes
• Excellent communication skills

This role offers a range of benefits, including:

• Opportunity to work with leading technology solutions
• Chance to develop skills and expertise in APM and monitoring technologies
• Flexible working arrangements

We are a leading financial institution committed to innovation and excellence. Our team is passionate about delivering exceptional results and making a positive impact on our customers and communities.