What Jobs are available for Servicenow Platform in the United Arab Emirates?

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Platform Support Engineer (L3) is a seasoned subject matter expert who exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers.
**Key responsibilities:**
+ Provides support to users/administrators of the company platform.
+ Supports and contributes to the growth of best practices for delivery of support services.
+ Ensures understanding of company platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations.
+ Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue with little or no supervision.
+ Engages with the cross functional teams such as operations and engineering to build, drive and improve tools and processes for quicker issue resolution.
+ Mentors less experienced team members in the various technologies.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Palo Alto Firewall and SASE Experience is must.
+ Seasoned working knowledge of the components in cloud/web applications.
+ Seasoned understanding network monitoring connectors such as SCOM, Solarwinds etc.
+ Seasoned understanding of SNMP traps and MIBs/OIDs.
+ Seasoned understanding and ability to modify basic XML, JSON, Regular Expressions (RegEx).
+ Seasoned understanding of the HTTP/HTTPS Request and Response Cycle.
+ Seasoned understanding of database concepts.
+ Seasoned understanding of ITSM, CMDB and ITIL business process.
+ Excellent troubleshooting/root cause isolation skills.
+ Must be proficient with analyzing log files and standard debugging concept.
+ Seasoned familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management.
+ Seasoned understanding of email infrastructure/protocols.
+ Seasoned understanding of Web Services - REST and SOAP and Authentication mechanisms - Single Sign-on, LDAP.
+ Must have basic object-oriented programming skills (Java strongly preferred).
+ Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems.
+ Ability to multi-task and work with high-value customer administrators and developers.
+ Should be a team player working efficiently in a collaborative environment.
+ Strong personal commitment to quality and customer service.
+ Proven ability to maintain a professional demeanor when handling complex user issues.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computer Science or related field.
+ Relevant ITIL certification.
**Required experience:**
+ Seasoned experience providing customer facing technical support.
+ Seasoned demonstrated experience providing web development support is highly desirable.
+ Seasoned demonstrated experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

Ziina is looking for a Senior Platform Engineer to join our team. This role is an exciting opportunity for you to shape the future of Fintech in the region by enabling engineering excellence and scalability at Ziina. We’re at a major inflection point in our growth, and we’re looking for the right person to drive technical and organizational excellence, helping us create an engineering culture that attracts top talent from around the world.

As part of a small, agile team, our ideal candidate is a creative problem-solver with the vision to build from the ground up and the skill to own features end-to-end. You’ll thrive in our fast-paced environment by making sound tradeoffs and focusing on high-impact solutions. We’re looking for someone who is as ambitious as we are to deliver high-quality products to our users. In short, we want owners who are ready to build big things with us.

As a Senior Platform Engineer at Ziina you will:

• Work closely with engineering teams to identify pain points and build tools that streamline their workflows and enhance their productivity
• Build, operate, and maintain a reliable, scalable platform infrastructure that supports high-performance applications.
• Implement infrastructure as code and automate workflows to ensure consistency across environments
• Develop self-service tools that empower engineering teams to deploy, monitor, and troubleshoot with minimal assistance
• Establish security best practices across our infrastructure and application stack
• Collaborate with engineering teams to identify pain points and build productivity-enhancing tools

To succeed in this role, you likely:

• Bring 5+ years of experience in Platform Engineering, DevOps, or SRE
• Have strong expertise with cloud services and infrastructure-as-code tools like Terraform, CloudFormation, or Pulumi
• Are proficient with containerization technologies such as Docker and Kubernetes, and understand microservices architecture
• Have hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins) and monitoring systems like Prometheus, Grafana, or DataDog
• Are familiar with on-call responsibilities and incident response practices
• Use the latest AI tools and technologies to boost your productivity
• Are based in, or open to relocating to, the UAE

What would amaze us

• Proven experience building fintech platforms that drive impact
• A strong track record of building and scaling high-performing engineering teams
• History of creating platforms that significantly boost developer productivity
• Successful leadership in major platform evolution, including architectural transitions or migrations
• Active engagement in the tech community through open source contributions, conference speaking, or technical writing

We’ve built a modular architecture with the principles of reliability, scalability, and maintainability in mind. Our current stack is:

• Typescript, Node.js and Next.js for our main application’s backend.
• Swift/SwiftUI for our iOS app, Kotlin for our Android app.
• Next.js, React and Typescript for our web applications.
• GraphQL Federation for our client-facing APIs and Kafka for our inter-service communication.
• PostgresSQL for consistent and durable storage, Redis for quick fetching, Elasticsearch for quick searching.
• AWS for hosting our cloud infrastructure and Kubernetes for orchestrating our workloads.
• Terraform for IaC
• Github Actions for CI/CD.

About Ziina

Ziina’s mission is to bring financial freedom to every person in the Middle East. We are building MENA’s consumer and SMB financial platform, starting with a peer-to-peer and merchant wallet. Our team have backgrounds from Apple, Uber, Stripe, Klarna, Revolut, Yandex, and Nubank. Ziina’s payments volumes have grown by 10x YoY for the last two years. The team have built a product that is beloved by the UAE and is the recipient of 8 international design awards, including the Red Dot Award and the UX Design Award. Our last round was a $22 million Series A from top-tier investors globally including Altos Ventures, Fintech Collective, Activant, Long Journey Ventures and Y Combinator. Our angel investors include early employees and executives at Revolut, Stripe, Venmo, Brex, Checkout.com, Notion, and Deel.

Join us in shaping the future of financial freedom. Every role here is an opportunity to make a real impact. Let’s build something that matters—together.

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Job Description of Senior OpenShift Platform Engineer

Dicetek LLC is seeking a Senior OpenShift Platform Engineer to join our dynamic IT team in Dubai. This role is critical in managing and enhancing the OpenShift container platform and supporting cloud-native applications. As a key team member, you’ll drive platform stability, scalability, and security while collaborating with cross-functional teams to optimize DevOps practices.

Key Responsibilities of Senior OpenShift Platform Engineer

Design, deploy, and maintain enterprise-grade OpenShift container platforms.
Automate infrastructure provisioning and CI/CD pipelines.
Monitor platform health and troubleshoot performance issues.
Collaborate with development, operations, and security teams to ensure platform resilience and compliance.
Manage Kubernetes clusters, networking, and storage integrations.
Provide technical leadership, mentoring, and documentation to ensure platform best practices.
Stay updated with industry trends, tools, and technologies to recommend platform improvements.

Qualification Required for Senior OpenShift Platform Engineer

5+ years of experience managing OpenShift and Kubernetes clusters in enterprise environments.
Expertise in managing multi-tenant OpenShift and ROSA environments.
Hands-on experience with Operators, workload segregation, and scaling strategies.
Proficiency with automation tools (Ansible) and monitoring solutions (Grafana, Prometheus).
In-depth knowledge of access and authorization management using LDAP and Role-based Access Control (RBAC).
Experience with container registry management, including GitHub and Quay.
Strong knowledge of performance monitoring, capacity management, and audit logging.
Familiarity with IBM CloudPak for Integration/Application is a plus.
Experience with CI/CD tools and best practices.
Excellent problem-solving skills and the ability to work in a fast-paced environment.

Company Bio

Dicetek LLC is a global IT solutions provider headquartered in Dubai, UAE, delivering cutting-edge technology and consulting services to businesses across industries. With a strong presence across the Middle East and Asia-Pacific, Dicetek partners with clients to drive innovation, enhance operational efficiency, and achieve digital transformation.

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Institutional Operations Analyst page is loaded# Institutional Operations Analystlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: CMC4811We have an exciting opportunity for a **Institutional Operations Analyst** to join our team in Dubai.Within this role you will provide technical operational support to CMC Connect team and the Institutional client base for the entire client experience, from pre-sales testing to onboarding, facilitation of ongoing trading activity and commercial configuration management. Additionally, to ensure connectivity with institutional clients and associated third party support providers is established and maintained.**Key Responsibilities:*** Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products* Understand Institutional requirements from internal and external stakeholders. Liaise with IT and other relevant departments as required to test and rollout through the development lifecycle* On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack* Develop internal and external relationships with key business stakeholders – to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC’s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs* Contribute to Institutional IT and product strategy, planning, development and delivery pipeline* Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation* Assist with the implementation of business controls around client set up and management* Work closely with the Business Operations team whilst carrying out daily Institutional tasks* Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training* When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets* Take all reasonable steps to ensure appropriate confidentiality* Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.**KEY SKILLS AND EXPERIENCE*** Experience managing business process change and technology implementation projects* Knowledge of the Institutional derivatives business area preferable* Relevant experience supporting Institutional electronic trading business* Experience in Web Services / API’s platform* Excellent understanding of FIX desirable* Established interest and awareness of financial markets* Ability to build solid working relationships with key stakeholders internal and externally* Commercially and strategically minded with a strong focus on client service* Strong verbal and written communication skills as well as interpersonal skills* Ability to work and deliver on own initiative and to deadlines* Strong analytical and reporting skills* Excellent attention to detailCMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or ageCMC Markets is one of the world’s first ever fin-tech companies and was launched in 1989 to break down the barriers of financial trading and make trading accessible to everyone.Our mission is to use our award-winning, Next Generation trading platform and unparalleled client service to empower millions of people to have the best trading experience out there. Our clients can trade on thousands of instruments using the best technology, supported by sophisticated charting, competitive pricing and automated execution. We're trusted by investors globally, but also by banks, brokers, funds and trading desks though our top-tier liquidity institutional offering, enabling these businesses to expand into new markets and increase revenue potential. We were recently listed on the FTSE250, and our business continues to go from strength to strength as we continue to invest in our technology and our people. #J-18808-Ljbffr

Are you looking to kick-start your career in technology with a structured development path and fast-track growth opportunities? Our IBM Tech Sales Accelerator Program is designed for ambitious graduates, offering hands‑on training, mentorship, and real‑world experience within IBM Client Engineering. Over 12-24 months, you will work in Client Engineering, gaining critical skills before transitioning into your next career step in IBM.

Your role and responsibilities

As Platform Engineer in Client Engineering, developing trusted relationships, you’ll work with clients and colleagues to shape the future of their technology landscape, creating (4-6 week) pilots for clients, and contributing to IBM’s story of growth and technology innovation. As we help you combine your technical education with consultative sales best practices, you will accelerate enterprises’ success by providing award‑winning solutions across Data & AI, Cloud, Sustainability, Automation, and many more.

Your responsibilities include:

• Pilot Development: Develop pilots to validate and highlight the feasibility and effectiveness of proposed AI solutions. Collaborate with development teams to implement and iterate on pilots, ensuring alignment with customer requirements and expectations. This follows IBM Client Engineering’s Pilot Engineering Method, a human‑and design‑led approach that solves complex business problems with transformative technology. Using our proven co‑creation methodology, we align our experts with key client stakeholders to identify challenges and build Proof of Experiences (PoXs) that ‘de‑risk’ these challenges using IBM hybrid cloud and AI technology.
• Collaboration and Project Management: Collaborate with cross‑functional teams, including AI engineers, platform engineers, and project managers, to ensure smooth execution and successful delivery of AI and Automation solutions. Effectively communicate project progress, risks, and dependencies to stakeholders.
• Customer Engagement and Support: Act as a technical point of contact for customers, addressing their questions, concerns, and feedback. Provide technical support during the pilot deployment phase and offer guidance on best practices for scaling pilots into production.
• Industry Trends and Innovation: Stay up to date with the latest trends and advancements. Evaluate emerging technologies, tools, and frameworks to assess their potential impact on solution design and implementation.

Required education

Bachelor's Degree

Required technical and professional expertise

• Technical Education: Completed technical degree such as Computer Science, Engineering, Information Systems, or a related field.
• Communication and Language Skills: Possess excellent communication and presentation skills that are engaging, compelling and influential. English & Local Language proficiency requested.
• Analytical Skills: with a focus on using data for decision‑making and achieving positive business outcomes.
• Team player: with a collaborative spirit, able to work across multiple functions and levels within IBM and partners.

Preferred technical and professional experience

First experience with Sales and/or IT.

IBM is seeking a dynamic, enthusiastic, and results‑oriented individual with a profound passion for Artificial Intelligence (AI) and Data. This role requires a blend of hunting for new business opportunities and nurturing existing client relationships, specializing in IBM’s solutions portfolio.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad‑based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country‑based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad‑based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Job ID

65926

City / Township / Village

DUBAI

State / Province

Dubai

Country

United Arab Emirates

Work arrangement

Hybrid

Area of work

Employment type

Fixed Term (Fixed Term)

Position type

Entry Level

Up to 40% or 2 days a week (home on weekends- based on project requirements)

Company

(0143) IBM Middle East FZ-LLC

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

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Location: Dubai, UAE or Sofia, Bulgaria or Remote

Position: Software Engineer 

Platform: SOClass

Role Overview:

As a Software Engineer, you will play an integral role in the complete development lifecycle of the platform, from specification and development to testing and customer support. You will work directly with the core developers of the platform and take advantage of their strong know-how and experience in developing and deploying government systems. Additionally, you will communicate with end-clients from around the world.

Key Responsibilities:

• Participate in the complete development lifecycle of the SOClass platform.
• Work on specification, development, testing, and customer support.
• Collaborate with core developers and leverage their expertise.
• Communicate with end-clients from various global locations.

Qualifications:

• Proficiency in software development and a strong understanding of the SOClass platform.
• Experience with full development lifecycle processes.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

What We Offer:

• Opportunity to work on impactful projects deployed to government production systems.
• Flexible work locations: Dubai, UAE or Sofia, Bulgaria or Remote.
• Collaborative and innovative work environment.

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Help AG is looking for a Senior IT Engineer (SolarWinds Platform) with robust experience in managing hybrid environments comprising Linux, Windows, virtualization, and backup systems. The role will be responsible for end-to-end infrastructure monitoring, server management, and supporting high-availability enterprise systems using tools like SolarWinds, Hyper-V, and Commvault.

Responsibilities

• Manage infrastructure visibility using SolarWinds to monitor performance, uptime, and capacity.

• Administer and support Linux servers, including automation through Bash/Python scripting.

• Manage Microsoft Windows Servers, Active Directory, and Group Policy.

• Administer Microsoft Hyper-V environments for virtualization and VM lifecycle.

• Manage Dell physical servers and enterprise storage systems.

• Operate and maintain Commvault for VM backup and restore procedures.

• Perform regular system upgrades, patching, and maintain detailed documentation.

• Provide timely support for infrastructure-related incidents and service requests.

• Ensure high availability, performance, and security across critical IT systems.

Qualifications and Skills

• 5+ years of experience in IT infrastructure engineering roles.

• Proficient in Linux system administration and scripting.

• Solid experience with Microsoft Windows Server, Active Directory, and Hyper-V.

• Familiarity with SolarWinds for infrastructure monitoring and performance tracking.

• Experience managing Dell server/storage platforms and using Commvault for backup/restore.

• Good understanding of backup, disaster recovery (DR), and infrastructure best practices.

• Industry certifications such as RHCSA, MCSE, VMware, etc., are a plus.

Benefits

• Health insurance with one of the leading global providers for medical insurance.

• Career progression and growth through challenging projects and work.

• Employee engagement and wellness campaigns activities throughout the year.

• Excellent learning and development opportunities.

• Inclusive and diverse working environment.

• Flexible/Hybrid working environment.

• Annual flight tickets to home country.

• Open door policy.

About Us:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

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Overview

Job Title: Senior QA Engineer – AI Platform Testing

Location: Abu Dhabi (Onsite)

Experience: 7+ Years

Company: NorthBay Solutions

Note: This is a full-time onsite role based in Abu Dhabi, UAE. Candidates must be willing to relocate for long-term client engagements.

About the Role: NorthBay Solutions is looking for a Senior QA Engineer with strong automation skills to support testing efforts across our AI-driven platforms. In this role, you will ensure the functional accuracy, performance, and quality of features while also contributing to validation of AI model outputs, training data quality, and overall user experience across web and API-based systems.

Key Responsibilities

• Design, write, and execute test cases to validate features, APIs, and end-to-end system integrations.

• Develop and maintain automated test scripts using Java-based frameworks (e.g., Selenium, TestNG, or similar).

• Conduct manual and exploratory testing for AI model outputs and user workflows.

• Validate training datasets, detect anomalies, and evaluate model-generated content.

• Log and track defects with comprehensive documentation using bug tracking tools.

• Collaborate closely with Machine Learning, Development, and Automation teams to define test strategies and acceptance criteria.

• Contribute to regression testing cycles and final release validations.

Required Skills & Qualifications

• 7+ years of professional experience in QA or software testing.

• Proven experience in QA automation using Java .

• Solid understanding of Agile methodologies, QA processes, and test lifecycle management.

• Hands-on experience with test management tools (TestRail, Zephyr) and defect tracking tools (JIRA, Azure DevOps).

• Strong experience with API testing tools such as Postman.

• Excellent analytical skills and attention to detail.

• Preferred (Nice to Have):

  • Exposure to AI/ML concepts, particularly around testing LLM outputs, computer vision, or NLP systems.

  • Experience validating training data quality and evaluating model behavior in production environments.

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Overview

Job Title: Senior QA Engineer – AI Platform Testing
Location: Abu Dhabi
Experience: 7+ Years
Company: NorthBay Solutions

Note: This is a full-time onsite role based in Abu Dhabi, UAE. Candidates must be willing to relocate for long-term client engagements.

About the Role

NorthBay Solutions is looking for a Senior QA Engineer with strong automation skills to support testing efforts across our AI-driven platforms. In this role, you will ensure the functional accuracy, performance, and quality of features while also contributing to validation of AI model outputs, training data quality, and overall user experience across web and API-based systems.

Key Responsibilities

• Design, write, and execute test cases to validate features, APIs, and end-to-end system integrations.
• Develop and maintain automated test scripts using Java-based frameworks (e.g., Selenium, TestNG, or similar).
• Conduct manual and exploratory testing for AI model outputs and user workflows.
• Validate training datasets, detect anomalies, and evaluate model-generated content.
• Log and track defects with comprehensive documentation using bug tracking tools.
• Collaborate closely with Machine Learning, Development, and Automation teams to define test strategies and acceptance criteria.
• Contribute to regression testing cycles and final release validations.

Required Skills & Qualifications

• 7+ years of professional experience in QA or software testing.
• Proven experience in QA automation using Java .
• Solid understanding of Agile methodologies, QA processes, and test lifecycle management.
• Hands-on experience with test management tools (TestRail, Zephyr) and defect tracking tools (JIRA, Azure DevOps).
• Strong experience with API testing tools such as Postman.
• Excellent analytical skills and attention to detail.
• Preferred (Nice to Have):
• Exposure to AI/ML concepts, particularly around testing LLM outputs, computer vision, or NLP systems.
• Experience validating training data quality and evaluating model behavior in production environments.

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