82 Shift Supervisor jobs in the United Arab Emirates

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It's a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs

It's about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It's also about our quest to consistently deliver excellence, so we're always developing to make sure we remain the number one logistics company and a great place to work.

Connecting People. Improving Lives.
Currently, we are looking for a passionate and energetic
Shift Supervisor
to be based in the
Operations Team
. In this role, the successful candidate will supervise the running of a safe and efficient operation, working within clear guidelines to help manage shift performance of your team in order to drive operational standardization and delivery of key objectives.

In this position you will

• Implement actions as directed to reduce or eliminate health and safety related risks.
• Ensure the team applies the Safety Standards and relevant guidelines.
• Implement Behavioral Based Safety (BBS) program on a daily basis to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures.
• Have clear understanding of Objectives & KPIs applicable to your position and to your team.
• Communicate Objectives & KPIs applicable to your team (first level of management), align the expected frequency for tracking them, how the results are calculated and on which reports they can find the results.
• Have clear understanding of Roles & Responsibilities applicable to your position and to your team.
• Confirm that your team's roles and responsibilities are fully equipped to deliver the operational requirements as per the OMSFC standard.
• Communicate Roles & Responsibilities applicable to your team and ensure they are trained and prepared to execute the expected activities.
• Develop your TDM according to your Roles & Responsibilities and aligned to the TDM of your team. Validate it with your immediate leader.
• Follow your TDM and review it if necessary, validating it with your immediate leader.
• Review the TDM's developed by your team can deliver their R&R and are executional as per their shift & working hours.
• Update Daily resource planning for next shift, based on latest volume and volume profile information.
• Receive Daily resource planning updated from previous shift and define shift priorities with coordinator. If there is a significant deviation of employee attendance (communicated by coordinator), update the tool to have a better planning Confirm the availability and validate the requirement for operational equipment (MHE, handhelds, etc.) needed from the coordinator.
• Track shift's performance and understand deviations with Frontline Leadership in terms of the KPI tree:
• Productivty, Dispersion, Variance
• Direct & Indirect Hours (including Set up time)
• Track employee attendance ratio of your area of responsibility per First level of management.
• Track overtime rate of your area of responsibility per First level of management.
• Track turnover rate of your area of responsibility per First level of management.
• Track the agreed Quality KPIs to goods at process level and discuss any deviations with Frontline Leadership.
• Track number and % of claims per area of responsibility, understand and address deviations with Frontline Leadership.
• Have clear understanding of Performance Tracking Tool (data system) applicable to your role.
• Gather opportunities for Standard Productivity Rates review identified by Frontline Leadership and work to adress/ resolve them with the appropriate team.
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates.
• Ensure the SPR is updated and validated based on the latest Work instructions (as per the latest Continous Improvement initiatives) Ensure the updated SPRs are updated for targets in KPIs and resource planning tools.
• Track number of Work Instructions updated based on CI and Process Deviation identified.
• Nominate operational trainers to attend to Train the Trainer sessions according to expected profile and soft skills.
• Identify and indicate new trainers to Excellence School, if needed
• Ensure coordinators are properly trained according to their training matrix.
• Support Simulation Center and Excellence School trainers on actions needed.
• Ensure trainers are available to conduct Excellence School trainings, based on your shift's resource planning and Excellence School program.
• Monitor how many people in your team have been trained on Excellence School according to training schedule and take actions with First level of management if necessary to fulfill the plan.
• Review and ensure the span of control for operational trainers is properly set, by tracking % Trainers vs. Direct Headcount per Work Category.
• Prepare, make and document the shift handover with your colleague of next shift and report to direct manager the main points identified during your working day and shift to your direct manager.
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day.
• Ensure adherence to performance review schedule. Address any issues with the compliance with the first level of management.
• Conduct leadership performance meetings, discussing the shift's needs and priorities, ensuring that actions are taken by your team and/or support areas.
• Conduct pre-shift meetings with your team, ensuring clear communication regarding the site's Key Performance Indicators and improvement actions in process.
• Conduct Critical Analysis Meeting with First level of management, presenting and discussing the performance results per leader, based on Performance Scorecard.
• Participate in the Critical Analysis Meeting, discussing shift's overall performance with general / site manager and operations manager, based on the Performance Scorecard to raise issues, challenges and opportunities.
• Participate in a group meeting with all Second level of management by the operations manager to follow up on the action plan from the Critical Analysis Meeting (based on Performance Scorecard).
• Inform to your manager if a new resource / investment is needed, aiming to eliminate productivity barriers and improve performance (input from indirect hours tracking).
• Conduct OMS FC Standards Confirmation with your team (First level of management) to check if OMS routines are in place as expected and if there are any opportunities / challenges.
• Track number and % of Process Confirmations conducted by your First level of management according to the plan.
• Track number and % processes' deviation and CI identified by you and your First level of management.
• Discuss Continuous improvement opportunities raised by the team with your colleagues of Second Level of management Leadership and with operations manager, ensuring actions are implemented - Weekly CI Meeting for follow up and escalating any issue.
• Review implementation status of Continuous improvement opportunities with your First level of management and understand issues, gaps and challenges to support where necessary.
• Track % Headcount participating with continuous improvement opportunities identified of area of responsibility, understanding engagement of your team in providing new ideas.
• Implement improvement actions in your department with your First level of management, involving necessary areas / people.
• Communicate the reward and recognition, engagement programs to shop floor team and train coordinators on how the activities work.
• Raise ideas of new initiatives for engaging people within the organization and with the community. Support the First level management to promote people engagement and Living Responsibly initiatives to shop floor employees.
• Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established - at each 2h, per process/Team.
• Support the succession plan and talent agenda at the site by providing recommendations on direct reports as appropriate.
• Implement HR processes and tools to encourage and support the growth and development of individuals
• Support and supervise direct reports to help drive an engagement culture at the site.
• Participate in CSR (Corporate Social Responsibility) activities and engages employees in participation.
• Responsibility for recruiting and developing team (coordinator and operators) and managing performance within local guidelines, with resource support as appropriate.
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer's product for the required area.
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement.
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis.
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan.
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.

Requirements For The Job

• Previous operations experience.
• Experience in team management.
• Can do, passion and right first-time attitude
• Ability to manage a team.
• Ability to manage change processes.
• Ability to deploy and change resource allocations during the shift in response to the changing requirements.
• Strives to deliver results.
• Coaching and active listening skills
• Conflict resolution
• Ability to deliver results under stress
• Problem solving skills
• Ability to drive Standards within the direct team
• Communication skills
• Good balance of Results and respect approach
• Ability to read and interpret data to make informed decisions.
• Act independently without direct supervision

Now, Here's What We Need From You.

• Intermediate education level.
• Various MHE licences, is an advantage
• All Licenses and trainings operating on that site or area (i.e. LSHC requirements,sector or dangerous goods, etc)

Company Description

El-Khayyat Fiber Cement Board is a leading manufacturer of high-quality cement boards, specializing in producing durable and sustainable building materials. With a strong commitment to excellence, our products adhere to international standards ensuring reliability and superior performance. Our state-of-the-art, in-house research and development facilities drive continuous innovation, meeting the evolving needs of the construction industry. El-Khayyat Fiber Cement Board prioritizes quality, sustainability, and customer satisfaction to provide cutting-edge solutions and unmatched service to building professionals.

Role Description

This is a full-time hybrid role for a Shift Supervisor located in Abu Dhabi, with some work from home acceptable. The Shift Supervisor will oversee daily operations, ensuring the production process runs smoothly and efficiently. This includes monitoring staff performance, addressing operational issues, maintaining safety standards, and ensuring quality control. The Shift Supervisor will also be responsible for coordinating with various departments, implementing production schedules, and providing training and guidance to team members.

Qualifications

• Experience in operations management and production supervision
• Knowledge of safety protocols and quality control standards
• Excellent leadership and team management skills
• Strong communication and problem-solving skills
• Ability to work independently and collaboratively in a hybrid work environment
• Familiarity with sustainable building materials and manufacturing processes is a plus
• Bachelor's degree in Engineering, Industrial Management, or related field

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It's a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs

It's about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It's also about our quest to consistently deliver excellence, so we're always developing to make sure we remain the number one logistics company and a great place to work.

Connecting People. Improving Lives.

Currently, we are looking for a passionate and energetic Shift Supervisor to be based in the Operations Team. In this role, the successful candidate will supervise the running of a safe and efficient operation, working within clear guidelines to help manage shift performance of your team in order to drive operational standardization and delivery of key objectives.

In this position you will

• Implement actions as directed to reduce or eliminate health and safety related risks.
• Ensure the team applies the Safety Standards and relevant guidelines.
• Implement Behavioral Based Safety (BBS) program on a daily basis to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures.
• Have clear understanding of Objectives & KPIs applicable to your position and to your team.
• Communicate Objectives & KPIs applicable to your team (first level of management), align the expected frequency for tracking them, how the results are calculated and on which reports they can find the results.
• Have clear understanding of Roles & Responsibilities applicable to your position and to your team.
• Confirm that your team's roles and responsibilities are fully equipped to deliver the operational requirements as per the OMSFC standard.
• Communicate Roles & Responsibilities applicable to your team and ensure they are trained and prepared to execute the expected activities.
• Develop your TDM according to your Roles & Responsibilities and aligned to the TDM of your team. Validate it with your immediate leader.
• Follow your TDM and review it if necessary, validating it with your immediate leader.
• Review the TDM's developed by your team can deliver their R&R and are executional as per their shift & working hours.
• Update Daily resource planning for next shift, based on latest volume and volume profile information.
• Receive Daily resource planning updated from previous shift and define shift priorities with coordinator. If there is a significant deviation of employee attendance (communicated by coordinator), update the tool to have a better planning
  
  Confirm the availability and validate the requirement for operational equipment (MHE, handhelds, etc.) needed from the coordinator.
• Track shift's performance and understand deviations with Frontline Leadership in terms of the KPI tree:
• Productivty, Dispersion, Variance
• Direct & Indirect Hours (including Set up time)
• Track employee attendance ratio of your area of responsibility per First level of management.
• Track overtime rate of your area of responsibility per First level of management.
• Track turnover rate of your area of responsibility per First level of management.
• Track the agreed Quality KPIs to goods at process level and discuss any deviations with Frontline Leadership.
• Track number and % of claims per area of responsibility, understand and address deviations with Frontline Leadership.
• Have clear understanding of Performance Tracking Tool (data system) applicable to your role.
• Gather opportunities for Standard Productivity Rates review identified by Frontline Leadership and work to adress/ resolve them with the appropriate team.
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates.
• Ensure the SPR is updated and validated based on the latest Work instructions (as per the latest Continous Improvement initiatives)
  
  Ensure the updated SPRs are updated for targets in KPIs and resource planning tools.
• Track number of Work Instructions updated based on CI and Process Deviation identified.
• Nominate operational trainers to attend to Train the Trainer sessions according to expected profile and soft skills.
• Identify and indicate new trainers to Excellence School, if needed
• Ensure coordinators are properly trained according to their training matrix.
• Support Simulation Center and Excellence School trainers on actions needed.
• Ensure trainers are available to conduct Excellence School trainings, based on your shift's resource planning and Excellence School program.
• Monitor how many people in your team have been trained on Excellence School according to training schedule and take actions with First level of management if necessary to fulfill the plan.
• Review and ensure the span of control for operational trainers is properly set, by tracking % Trainers vs. Direct Headcount per Work Category.
• Prepare, make and document the shift handover with your colleague of next shift and report to direct manager the main points identified during your working day and shift to your direct manager.
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day.
• Ensure adherence to performance review schedule. Address any issues with the compliance with the first level of management.
• Conduct leadership performance meetings, discussing the shift's needs and priorities, ensuring that actions are taken by your team and/or support areas.
• Conduct pre-shift meetings with your team, ensuring clear communication regarding the site's Key Performance Indicators and improvement actions in process.
• Conduct Critical Analysis Meeting with First level of management, presenting and discussing the performance results per leader, based on Performance Scorecard.
• Participate in the Critical Analysis Meeting, discussing shift's overall performance with general / site manager and operations manager, based on the Performance Scorecard to raise issues, challenges and opportunities.
• Participate in a group meeting with all Second level of management by the operations manager to follow up on the action plan from the Critical Analysis Meeting (based on Performance Scorecard).
• Inform to your manager if a new resource / investment is needed, aiming to eliminate productivity barriers and improve performance (input from indirect hours tracking).
• Conduct OMS FC Standards Confirmation with your team (First level of management) to check if OMS routines are in place as expected and if there are any opportunities / challenges.
• Track number and % of Process Confirmations conducted by your First level of management according to the plan.
• Track number and % processes' deviation and CI identified by you and your First level of management.
• Discuss Continuous improvement opportunities raised by the team with your colleagues of Second Level of management Leadership and with operations manager, ensuring actions are implemented - Weekly CI Meeting for follow up and escalating any issue.
• Review implementation status of Continuous improvement opportunities with your First level of management and understand issues, gaps and challenges to support where necessary.
• Track % Headcount participating with continuous improvement opportunities identified of area of responsibility, understanding engagement of your team in providing new ideas.
• Implement improvement actions in your department with your First level of management, involving necessary areas / people.
• Communicate the reward and recognition, engagement programs to shop floor team and train coordinators on how the activities work.
• Raise ideas of new initiatives for engaging people within the organization and with the community. Support the First level management to promote people engagement and Living Responsibly initiatives to shop floor employees.
• Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established - at each 2h, per process/Team.
• Support the succession plan and talent agenda at the site by providing recommendations on direct reports as appropriate.
• Implement HR processes and tools to encourage and support the growth and development of individuals
• Support and supervise direct reports to help drive an engagement culture at the site.
• Participate in CSR (Corporate Social Responsibility) activities and engages employees in participation.
• Responsibility for recruiting and developing team (coordinator and operators) and managing performance within local guidelines, with resource support as appropriate.
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer's product for the required area.
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement.
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis.
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan.
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.

Requirements for the Job

• Previous operations experience.
• Experience in team management.
• Can do, passion and right first-time attitude
• Ability to manage a team.
• Ability to manage change processes.
• Ability to deploy and change resource allocations during the shift in response to the changing requirements.
• Strives to deliver results.
• Coaching and active listening skills
• Conflict resolution
• Ability to deliver results under stress
• Problem solving skills
• Ability to drive Standards within the direct team
• Communication skills
• Good balance of Results and respect approach
• Ability to read and interpret data to make informed decisions.
• Act independently without direct supervision

Now, here's what we need from you.

• Intermediate education level.
• Various MHE licences, is an advantage
• All Licenses and trainings operating on that site or area (i.e. LSHC requirements,sector or dangerous goods, etc)

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It's a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work.

We even have picking robots in our warehouses to help us do our jobs It's about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It's also about our quest to consistently deliver excellence, so we're always developing to make sure we remain the number one logistics company and a great place to work.

Connecting People. Improving Lives.

Currently, we are looking for a passionate and energetic Shift Supervisor to be based in the Operations Team. In this role, the successful candidate will supervise the running of a safe and efficient operation, working within clear guidelines to help manage shift performance of your team in order to drive operational standardization and delivery of key objectives.

• Enforce health, safety, and compliance standards, including Behavioral Based Safety (BBS) program and incident reporting.
• Ensure team roles and responsibilities are clearly defined, equipped, and executed per OMS First Choice (OMSFC) standards.
• Develop, review, and validate Time & Data Management (TDM) plans for self and team to ensure accurate tracking and accountability.
• Lead daily shift planning, resource allocation, and equipment readiness to meet operational requirements.
• Track and review KPIs (productivity, quality, claims, attendance, overtime, turnover) and Standard Productivity Rates (SPR), addressing deviations with first-level management.
• Review, approve, and update SOPs, Work Instructions, and SPRs in support of Continuous Improvement initiatives.
• Support team capability development through training, coaching, and Excellence School programs, including monitoring trainer span of control.
• Conduct shift handovers, pre-shift briefings, and performance reviews to ensure smooth communication of priorities and results.
• Collaborate with first-level management on operational performance, deviations, and improvement opportunities.
• Participate in critical analysis meetings with management, escalating issues, reporting risks, informing your manager of resource or investment needs to remove productivity barriers, and aligning on action plans.

• Previous operations experience.
• Experience in team management.
• Can do, passion and right first-time attitude.
• Ability to manage a team.
• Ability to manage change processes.
• Strives to deliver results.
• Coaching and active listening skills
• Conflict resolution
• Problem solving skills.
• Ability to drive Standards within the direct team.
• Good balance of Results and respect approach
• Ability to read and interpret data to make informed decisions.

• Intermediate education level.
• Various MHE licenses, is an advantage.
• All Licenses and trainings operating on that site or area (i.e. LSHC requirements, sector or dangerous goods, etc.)

DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components. It's a really exciting time to join us as there are lots of big developments happening in the logistics industry. Globalization, digitalization, and e-commerce are all shaping the way we work. We even have picking robots in our warehouses to help us do our jobs

It's about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one. It's also about our quest to consistently deliver excellence, so we're always developing to make sure we remain the number one logistics company and a great place to work.

Connecting People. Improving Lives.

Currently, we are looking for a passionate and energeticShift Supervisorto be based in theOperations Team. In this role, the successful candidate willsupervise the running of a safe and efficient operation, working within clear guidelines to help manage shift performance of your team in order to drive operational standardization and delivery of key objectives.

In this position you will

• Implement actions as directed to reduce or eliminate health and safety related risks.
• Ensure the team applies the Safety Standards and relevant guidelines.
• Implement Behavioral Based Safety (BBS) program on a daily basis to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures.
• Have clear understanding of Objectives & KPIs applicable to your position and to your team.
• Communicate Objectives & KPIs applicable to your team (first level of management), align the expected frequency for tracking them, how the results are calculated and on which reports they can find the results.
• Have clear understanding of Roles & Responsibilities applicable to your position and to your team.
• Confirm that your team's roles and responsibilities are fully equipped to deliver the operational requirements as per the OMSFC standard.
• Communicate Roles & Responsibilities applicable to your team and ensure they are trained and prepared to execute the expected activities.
• Develop your TDM according to your Roles & Responsibilities and aligned to the TDM of your team. Validate it with your immediate leader.
• Follow your TDM and review it if necessary, validating it with your immediate leader.
• Review the TDM's developed by your team can deliver their R&R and are executional as per their shift & working hours.
• Update Daily resource planning for next shift, based on latest volume and volume profile information.
• Receive Daily resource planning updated from previous shift and define shift priorities with coordinator. If there is a significant deviation of employee attendance (communicated by coordinator), update the tool to have a better planning
  Confirm the availability and validate the requirement for operational equipment (MHE, handhelds, etc.) needed from the coordinator.
• Track shift's performance and understand deviations with Frontline Leadership in terms of the KPI tree:
  - Productivty, Dispersion, Variance
  - Direct & Indirect Hours (including Set up time)
• Track employee attendance ratio of your area of responsibility per First level of management.
• Track overtime rate of your area of responsibility per First level of management.
• Track turnover rate of your area of responsibility per First level of management.
• Track the agreed Quality KPIs to goods at process level and discuss any deviations with Frontline Leadership.
• Track number and % of claims per area of responsibility, understand and address deviations with Frontline Leadership.
• Have clear understanding of Performance Tracking Tool (data system) applicable to your role.
• Gather opportunities for Standard Productivity Rates review identified by Frontline Leadership and work to adress/ resolve them with the appropriate team.
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates.
• Ensure the SPR is updated and validated based on the latest Work instructions (as per the latest Continous Improvement initiatives)
  Ensure the updated SPRs are updated for targets in KPIs and resource planning tools.
• Track number of Work Instructions updated based on CI and Process Deviation identified.
• Nominate operational trainers to attend to Train the Trainer sessions according to expected profile and soft skills.
• Identify and indicate new trainers to Excellence School, if needed
• Ensure coordinators are properly trained according to their training matrix.
• Support Simulation Center and Excellence School trainers on actions needed.
• Ensure trainers are available to conduct Excellence School trainings, based on your shift's resource planning and Excellence School program.
• Monitor how many people in your team have been trained on Excellence School according to training schedule and take actions with First level of management if necessary to fulfill the plan.
• Review and ensure the span of control for operational trainers is properly set, by tracking % Trainers vs. Direct Headcount per Work Category.
• Prepare, make and document the shift handover with your colleague of next shift and report to direct manager the main points identified during your working day and shift to your direct manager.
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day.
• Ensure adherence to performance review schedule. Address any issues with the compliance with the first level of management.
• Conduct leadership performance meetings, discussing the shift's needs and priorities, ensuring that actions are taken by your team and/or support areas.
• Conduct pre-shift meetings with your team, ensuring clear communication regarding the site's Key Performance Indicators and improvement actions in process.
• Conduct Critical Analysis Meeting with First level of management, presenting and discussing the performance results per leader, based on Performance Scorecard.
• Participate in the Critical Analysis Meeting, discussing shift's overall performance with general / site manager and operations manager, based on the Performance Scorecard to raise issues, challenges and opportunities.
• Participate in a group meeting with all Second level of management by the operations manager to follow up on the action plan from the Critical Analysis Meeting (based on Performance Scorecard).
• Inform to your manager if a new resource / investment is needed, aiming to eliminate productivity barriers and improve performance (input from indirect hours tracking).
• Conduct OMS FC Standards Confirmation with your team (First level of management) to check if OMS routines are in place as expected and if there are any opportunities / challenges.
• Track number and % of Process Confirmations conducted by your First level of management according to the plan.
• Track number and % processes' deviation and CI identified by you and your First level of management.
• Discuss Continuous improvement opportunities raised by the team with your colleagues of Second Level of management Leadership and with operations manager, ensuring actions are implemented - Weekly CI Meeting for follow up and escalating any issue.
• Review implementation status of Continuous improvement opportunities with your First level of management and understand issues, gaps and challenges to support where necessary.
• Track % Headcount participating with continuous improvement opportunities identified of area of responsibility, understanding engagement of your team in providing new ideas.
• Implement improvement actions in your department with your First level of management, involving necessary areas / people.
• Communicate the reward and recognition, engagement programs to shop floor team and train coordinators on how the activities work.
• Raise ideas of new initiatives for engaging people within the organization and with the community. Support the First level management to promote people engagement and Living Responsibly initiatives to shop floor employees.
• Control your operational processes (inbound, picking, outbound, etc), fulfilling service level agreeded and deadlines established - at each 2h, per process/Team.
• Support the succession plan and talent agenda at the site by providing recommendations on direct reports as appropriate.
• Implement HR processes and tools to encourage and support the growth and development of individuals
• Support and supervise direct reports to help drive an engagement culture at the site.
• Participate in CSR (Corporate Social Responsibility) activities and engages employees in participation.
• Responsibility for recruiting and developing team (coordinator and operators) and managing performance within local guidelines, with resource support as appropriate.
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer's product for the required area.
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement.
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis.
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan.
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.

Requirements for the Job

• Previous operations experience.
• Experience in team management.
• Can do, passion and right first-time attitude
• Ability to manage a team.
• Ability to manage change processes.
• Ability to deploy and change resource allocations during the shift in response to the changing requirements.
• Strives to deliver results.
• Coaching and active listening skills
• Conflict resolution
• Ability to deliver results under stress
• Problem solving skills
• Ability to drive Standards within the direct team
• Communication skills
• Good balance of Results and respect approach
• Ability to read and interpret data to make informed decisions.
• Act independently without direct supervision

Now, here's what we need from you.

• Intermediate education level.
• Various MHE licences, is an advantage
• All Licenses and trainings operating on that site or area (i.e. LSHC requirements,sector or dangerous goods, etc)

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

• Maintain all electrical equipment and all electrical control panels’ inaccurate function.
• Prepare preventive maintenance schedule.
• Maintain the cleanliness of all electrical panels, motors, electrical appliances, etc.
• Distribute the work to subordinates according to capabilities to get the best results.
• Ensure that the work done by subordinates are according to the specified standard.
• Ensure that all related tools are in safe place and in good working condition.
• Follow the preventive maintenance chart strictly and maintain records for future reference.
• Coordinate with other departments counterparts and ensure their satisfaction on quality and progress and create healthy inter-department relationships.
• Create opportunities for engineering Employees to multitask and increase their skills and knowledge.
• Maintain all kitchen and laundry equipment in good working order.
• Maintain the cleanliness of all kitchen and Laundry equipment.
• Maintain the performance of pumps and motors.
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures Engineer.
• Allocation of duties to the appropriate Engineering staff / contractors with the guidance of the Chief Engineer.
• Knowledge of the hotels BMS system.
• Usage of effective trouble reporting system.
• Master card/Key/mobile/vacuum machine/Ladder sign in-out.
• Check the opening check list is followed.
• Check the master card, key and mobile.
• Take over from the previous shift.
• Prepare the work order for the staff.
• Conduct the shift briefing.
• Conduct the training as per schedule.
• Check the BMS every often.
• RSM – Process flow and guidelines. Check RSM Dash board/ recovery to respond immediately with in 15minutes.
• Plant room/ boiler room/ chiller yard regular rounds.
• Follow up for pending job.
• Check for the material stock and order the material.
• Once LPO ready follow up with Suppliers and receive the material with proper documentation.
• Coordinate with other department for any Engineering related works.
• Follow up for the break down jobs.
• Inspect the PPM work and make sure done as per standard.
• Prioritize all the works which related to guest and complete the job ASAP.
• Immediate response for the water flooding, fire alarm, gas alarm, Elevator stuck.
• Take care of all life and safety related job like fire system, gas alarm, Generator system, UPS.
• All the DM requirement work to be carried out and update the file on daily basis.
• Safety Hazard to be reported to respective outlet/department.
• Any abuse to hotel property and utilities must be reported with proper incident report to respective leader.
• Monthly check PPM file to be updated daily.
• Monthly safety check of facilities.
• Continues monitoring of utilities.
• Public area walk through in every shift.
• HACCP and Planet 21 process to be followed up daily.
• Guest room – guest room maintenance and inspection.
• Guest room – SOP in attending guest room complaint.
• Communication – daily shift log book.
• Reports – meter reading.
• Energy Conservation – energy checks.
• Function rooms – Banquet Event Order/Event Shortlist.
• Preventative Maintenance - process flow and guidelines.
• Safety – incident /accident report.
• Operation – Work shop repair.
• Safety – General Work Permit.
• Safety – Welding and Cutting.
• Safety – Hazardous Work.
• Email box to maintain not exceeding 1500mb.
• Preparing annual Performance Review for all the technicians.
• Other tasks as assigned.

• Must possess strong organizational and time management skills.
• Enthusiastic and dependable.
• Active listening.
• Communication Skills.
• Computer skills.
• Customer service.
• Interpersonal skills.
• Good communications skills.
• Problem-solving.

Job Title:
Operation Shift Supervisor

Reference:

Project:
Borouge 4

Job Location:
Al Ruwais, Abu Dhabi, UAE

Starting date:
1 October 2025

Hours/rotation:
Rotation of 60 days on site and 10 days off (paid) & 2 days traveling (paid)

Salary range:
Excellent salary package with benefits

Benefits:

Single Status.

Accommodation provided by the company.

Transportation provided by the company.

Round trip ticket on each rotation (Economy class).

Job summary/Role description

He executes the activities pertaining to the operation of an entire unit of the Plant.

He operates in compliance with the quality requirements, health/environmental/safety regulations and following the stated procedures.

He can operate in one of the following different fields according to the specific project:

• Power;
• Oil & gas;
• Refinery;
• Petrochemical.

Duties and responsibilities

• He is responsible to maintain in operation under safe condition, and with a written instruction of the COM the plant/unit/equipment at the MCR or maximum efficiency point keeping the production or other detectable parameter at higher point. In case of trip or partial load, have to operate and remove the constraint and increase again the load;
• To organize and manage the operations in the field of the assigned team by controlling their job and the implementation of Plant Safety procedures in case of emergency;
• To check that the safe conditions for maintenance teams are in place before issuing the Permit to Work;
• He issues PTW (permits to work) and is responsible for the safety condition of the item being under maintenance applying the lockout procedure;
• He must also apply all other safety procedures in compliance with Site Safety Plan;
• With the change of the shift, the shift supervisor leaving the plant have to inform the coming shift supervisor about the plant condition and undergoing test or operations with written notice on the log book assuring the coming shift supervisor have a clear picture of the plant condition;
• After the synchronization tests, he has to manage, if necessary, communication with the local electrical grid coordinator;
• Overlaps his colleague to bring all remarks and happenings of the plant during his shift off.
• Checks the plant in each one of its systems and especially in its running equipment to identify possible troubles;
• Checks alarms and blocks on DCS alarm page;
• Organizes normal assistance to the maintenance team during their job;
• Reports his colleagues about any problems arose during his shift. (Any problems must be written in the control room logbook);
• He is responsible for filling in the control room log book with all remarks needed about operation, maintenance, trip and incident occurred during the shift.

Person Specification

Knowledge & Qualifications

• University Degree or Diploma in relevant discipline or equivalent.

Experience

• Minimum of 12 years significant experience on a similar position on EPC Oil & Gas projects;

Skills and Abilities

• Excellent communications and interpersonal skills
• Attention to detail, management skills.
• Team-oriented skills, self-motivation, and direction, with strong bias toward timely performance and problem resolution.

Special Requirements and Comments

• Attention to detail, management skills

Date:

18/09/2025

Place of work:

Abu Dhabi (UAE)

APPLY

Job Title:

Operation Shift Supervisor

Reference:

Project

Borouge 4

Job Location:

Al Ruwais, Abu Dhabi, UAE

Starting date

1 October 2025

Hours/rotation:

Rotation of 60 days on site and 10 days off (paid) & 2 days traveling (paid)

Salary range:

Excellent salary package with benefits

Benefits:

Single Status.

Accommodation provided by the company.

Transportation provided by the company.

Round trip ticket on each rotation (Economy class).

Job summary/Role description

He executes the activities pertaining to the operation of an entire unit of the Plant.

He operates in compliance with the quality requirements, health/environmental/safety regulations and following the stated procedures.

He can operate in one of the following different fields according to the specific project:

• Power;
• Oil & gas;
• Refinery;
• Petrochemical.

Duties and responsibilities

• He is responsible to maintain in operation under safe condition, and with a written instruction of the COM the plant/unit/equipment at the MCR or maximum efficiency point keeping the production or other detectable parameter at higher point. In case of trip or partial load, have to operate and remove the constraint and increase again the load;
• To organize and manage the operations in the field of the assigned team by controlling their job and the implementation of Plant Safety procedures in case of emergency;
• To check that the safe conditions for maintenance teams are in place before issuing the Permit to Work;
• He issues PTW (permits to work) and is responsible for the safety condition of the item being under maintenance applying the lockout procedure;
• He must also apply all other safety procedures in compliance with Site Safety Plan;
• With the change of the shift, the shift supervisor leaving the plant have to inform the coming shift supervisor about the plant condition and undergoing test or operations with written notice on the log book assuring the coming shift supervisor have a clear picture of the plant condition;
• After the synchronization tests, he has to manage, if necessary, communication with the local electrical grid coordinator;
• Overlaps his colleague to bring all remarks and happenings of the plant during his shift off.
• Checks the plant in each one of its systems and especially in its running equipment to identify possible troubles;
• Checks alarms and blocks on DCS alarm page;
• Organizes normal assistance to the maintenance team during their job;
• Reports his colleagues about any problems arose during his shift. (Any problems must be written in the control room logbook);
• He is responsible for filling in the control room log book with all remarks needed about operation, maintenance, trip and incident occurred during the shift.

Person Specification

Knowledge & Qualifications

• University Degree or Diploma in relevant discipline or equivalent.

Experience

• Minimum of 12 years significant experience on a similar position on EPC Oil & Gas projects;

Skills and Abilities

• Excellent communications and interpersonal skills
• Attention to detail, management skills.
• Team-oriented skills, self-motivation, and direction, with strong bias toward timely performance and problem resolution.

Special Requirements and Comments

• Attention to detail, management skills

APPLY

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.

Job Description

• Maintain all electrical equipment and all electrical control panels' inaccurate function.
• Prepare preventive maintenance schedule.
• Maintain the cleanliness of all electrical panels, motors, electrical appliances, etc.
• Distribute the work to subordinates according to capabilities to get the best results.
• Ensure that the work done by subordinates are according to the specified standard.
• Ensure that all related tools are in safe place and in good working condition.
• Follow the preventive maintenance chart strictly and maintain records for future reference.
• Coordinate with other departments counterparts and ensure their satisfaction on quality and progress and create healthy inter-department relationships.
• Create opportunities for engineering Employees to multitask and increase their skills and knowledge.
• Maintain all kitchen and laundry equipment in good working order.
• Maintain the cleanliness of all kitchen and Laundry equipment.
• Maintain the performance of pumps and motors.
• Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures Engineer.
• Allocation of duties to the appropriate Engineering staff / contractors with the guidance of the Chief Engineer.
• Knowledge of the hotels BMS system.

• Usage of effective trouble reporting system.

• Master card/Key/mobile/vacuum machine/Ladder sign in-out.

• Check the opening check list is followed.
• Check the master card, key and mobile.
• Take over from the previous shift.
• Prepare the work order for the staff.
• Conduct the shift briefing.
• Conduct the training as per schedule.
• Check the BMS every often.
• RSM – Process flow and guidelines. Check RSM Dash board/ recovery to respond immediately with in 15minutes.
• Plant room/ boiler room/ chiller yard regular rounds.
• Follow up for pending job.
• Check for the material stock and order the material.
• Once LPO ready follow up with Suppliers and receive the material with proper documentation.
• Coordinate with other department for any Engineering related works.
• Follow up for the break down jobs.
• Inspect the PPM work and make sure done as per standard.
• Prioritize all the works which related to guest and complete the job ASAP.
• Immediate response for the water flooding, fire alarm, gas alarm, Elevator stuck.
• Take care of all life and safety related job like fire system, gas alarm, Generator system, UPS.
• All the DM requirement work to be carried out and update the file on daily basis.
• Safety Hazard to be reported to respective outlet/department.
• Any abuse to hotel property and utilities must be reported with proper incident report to respective leader.
• Monthly check PPM file to be updated daily.
• Monthly safety check of facilities.
• Continues monitoring of utilities.
• Public area walk through in every shift.
• HACCP and Planet 21 process to be followed up daily.
• Guest room – guest room maintenance and inspection.
• Guest room – SOP in attending guest room complaint.
• Communication – daily shift log book.
• Reports – meter reading.
• Energy Conservation – energy checks.
• Function rooms – Banquet Event Order/Event Shortlist.
• Preventative Maintenance - process flow and guidelines.
• Safety – incident /accident report.
• Operation – Work shop repair.
• Safety – General Work Permit.
• Safety – Welding and Cutting.
• Safety – Hazardous Work.
• Email box to maintain not exceeding 1500mb.
• Preparing annual Performance Review for all the technicians.
• Other tasks as assigned.

Qualifications

• Must possess strong organizational and time management skills.
• Enthusiastic and dependable.
• Active listening.
• Communication Skills.
• Computer skills.
• Customer service.
• Interpersonal skills.
• Good communications skills.
• Problem-solving.