7 Skilled Technicians jobs in Fujairah

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.

As part of the Global Support and Maintenance group, the Support Engineer will be:

• Responsible for the technical support of the company’s products and solutions.
• Take ownership of customer issues reported and see problems through to resolution on site or remotely.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Resolve time critical deployment and production issues.
• Provide customer support, technical issues resolution and improvements within the agreed SLA.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording and closure of all issues.
• Prepare accurate and timely reports.
• Document knowledge in the form of knowledge base tech notes and articles.
• Participate in providing training to customers as required.
• Participate in the On-Call duty rotation.

Requirements:

• Flexible location.
• Experience with customer facing activities in an international environment.
• Knowledgeable in customer support processes, tooling and troubleshooting.
• Knowledge in networking: TCP/IP, switching, routing – Must.
• Experience with Linux/Unix based systems – Must.
• Experience in the mobile and Telco markets (working with telco providers) – advantage.
• Experience with load balancers – advantage.
• Knowledge with VM environments, NFV and SDN – advantage.
• Scripting knowledge (perl/python/bash) – advantage.
• Self-learning and self-motivated.
• Solve problems independently and creatively.
• Team player and capability working with cross company teams abroad and in the HQ.
• High level of communication and reporting.
• Excellent communications skills in English (read and write).

Qualifications:

• BSc/BA degree or equivalent work experience.
• 5+ years of experience as a customer support/services engineer.
• International work experience and cultural awareness an advantage.
• Experience with global support organizations working with support teams abroad.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
As a Technical Support Engineer, you will support Sales and Aftersales teams by providing technical expertise, conducting site visits, resolving customer issues, and contributing to product improvements. This role is key to ensuring customer satisfaction and smooth project execution

What you will do:
• Provide timely and accurate technical support to the Sales and Aftersales teams.
• Conduct on-site visits with customers alongside sales teams to assess and recommend technical solutions.
• Evaluate the feasibility of customer requirements, ensuring compatibility and adherence to safety standards.
• Support the resolution of post-delivery issues in coordination with internal and external stakeholders.
• Assist with the launch of new projects and products.
• Submit technical reports to enhance product quality and customer satisfaction.
• Work closely with manufacturers and vendors to resolve field issues and drive product improvements

Required Skills to be successful:
1. Sales skills
2. Stakeholder management
3. Supervisory experience and strategic problem resolution skills
4. Customer relationship management

What equips you for the role:
• UAE National with a degree in Mechanical Engineering
• Minimum 0-2 years of technical experience (automotive industry preferred)
• Strong communication skills in both Arabic and English
• Customer-focused with an analytical mindset
• Team player with good planning and organization skills
• Confident, assertive, and proactive

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• The purpose of the role is to deal with the inspection, diagnosing and repair of vehicles using advanced diagnostic tools to identify the source of problems and repair vehicles using Fix it Right in order to improve customer retention in compliance with Original Equipment Manufacturer (OEM)and Al-Futtaim standards, deliver the revenue budgets and impart technical knowledge to others such as new joiners, apprentices, and ois responsible for the entire customer journey in the workshop from receiving the service booking call, to booking an appointment, receiving the car, repairing the car, and the handover and invoicing to the customer for Volvo in Dubai and Abu Dhabi.

What you will do:

• Responsible for diagnosis, general repair, and periodic maintenance with advanced general repair (AGR) and accessories fitment as per repair manual in order to achieve productivity, utilization and set sold hours target.
• Create electronic warranty approval request in Dealer Management System (SAP).
• Start to end interactions with the customers during the entire customer journey, from the time of receiving the booking to the handover of the car and invoice.
• Proper usage of special servicetools and general tools inventory.
• Responsible for delivery of the vehicle on promise delivery time or customer demand.
• Daily interactions with Andons and the Aftersales Manager to assist in developing technical skills in the team.
• Keep abreast of all the latest developments in automotive manufacturing and technical advancements.
• Thorough knowledge of parts and components installation.
• Well versed on (Oiriginal Equipment Manufacturer) OEMand Distributor standards.
• Ability to write technical reports on advanced general repair (AGR) cases after performing diagnosing.
• Ability to read and interpret complex documents such as safety rules, operating and maintenance instructions, repair manuals and wiring diagrams.
• Capability to follow the system of quality control inspection to prevent or correct faulty workmanship which falls below the standard.
• Contributes to the success of the business by staying focused on own performance, sharing knowledge, expertise and resources with others.
• Understands and works within protocol where necessary, and understands and performs to the requirements of Volvo.

Required Skills to be successful:
1.- Automotive experience.
2.- Indepth technical skills.
3.- Experience with service and maintenance in the workshop.
4.- Customer management experience and communication skills.

About the Team:

• Reporting to the Aftersales Manager and managing a team and will work closely with internal and external stakeholders.

What equips you for the role:

• Bachelor or Diploma in Automobile, Mechanical, Industrial, or related Engineering.
• IMI LV Master Technician (L3-4) or equivalent.
• High Level Brand Certification Eg: Diagnostic Master, Gold, L3 etc.
• 4-6 years as Light Vehicle Technician – of which at least 2 years as a Diagnostic Technician and some experience as Service Advisor in an automotive dealership.
• Basic knowledge of Electric Vehicles.
• Technical skills, customer relationship management skills and user skills in tools and equipment.
• Proficient in Microsoft Office.
• Valid UAE drivers license.
  

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric vehicles.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

The Maintenance Technician Lead (MTL) is responsible for the preventative, routine and emergency maintenance and repair of all DFAC equipment in accordance with manufacturer’s instructions as specified in the performance work statement. Maintenance and repair services shall be provided for all food service and facility equipment to include exhaust hoods, ducts, related exhaust accessories, bakery equipment, grill equipment, refrigeration equipment, air conditioning units, electrical systems, paint, component parts, power cords, hood filters, water filters and water faucets. The MTL reports to the Site Manager.

Responsibilities

Major Responsibilities :

• Responsible for the preventative, routine and emergency maintenance, repair, inspection and cleaning in accordance with manufacturer’s instructions on all food service and facility equipment as specified in the Performance Work Statement.
• Responsible for escorting / monitoring other country national employees in accordance with the performance work statement.
• Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities.
• Prepares and implements Equipment Maintenance Plan and preventative equipment maintenance, follow and enforces safety and performance standards.
• Shall ensure work is performed in accordance to corporate and government safety and professional standards.
• Identify needed parts and prepare purchase requests.
• Shall provide driving and loading / unloading assistance with deliveries of supplies and water.
• Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities, areas and grounds.
• Responsible for following a comprehensive, flexible, and properly documented training program.
• Responsible for proper utilization and safeguarding of all government and contractor provided property (., to include government facilities, equipment and tools).
• Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.
• Performs other duties as assigned.

Other requirements :

• Work will be primarily indoors but may be outdoors to support various events.
• Exposure to heat, cold, dust, noise, chemicals may occur.
• Overtime and shift work may be required depending on contractual needs.
• Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.
• Task specific work environment training will be provided as required.
• Must be prepared to function in a wartime environment to support U. S. interests.
• 100% Overseas Assignment.

Qualifications

Minimum Qualifications :

Education / Certifications : One year related experience may be substituted for one year of education, if degree is required.

• Two-year vocational school certificate in maintenance technologies, electrical, refrigerant, military training or equivalent preferred.
• Must have a current, valid, Section 608 Technician Certification by an EPA-approved certifying organization.
• High school diploma or equivalent.
• Must have a current, valid U. S. Passport and U. S. Driver’s License.
• Must have the capability of obtaining an Air Force flight line driver’s license and capable of driving a manual transmission.
• Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.
• Must be able to read, write, speak and understand English fluently.
• Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.
• Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.

Experience :

• A minimum of three (3) years' of working within a food service facility maintenance environment.
• Shall have knowledge of basic electrical principals and be able to provide knowledgeable, courteous and professional customer service.

Skills :

• Good communication, teamwork and customer service skills.
• Capable of using basic tools and instruments to repair, diagnose, assemble, adjust, tests and calibrate various kitchen and facility equipment.
• Able and willing to work periods of long hours to meet mission requirements
• Military experience in a contingency environment and knowledge and experience working with government contracts preferred. Must have a current, valid, Section 608 Technician Certification by an EPA-approved certifying organization.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

clearance #LI-RB1

Maintenance Technician • United Arab Emirates

Overview: Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

The Maintenance Technician Lead (MTL) is responsible for the preventative, routine and emergency maintenance and repair of all DFAC equipment in accordance with manufacturer’s instructions as specified in the performance work statement. Maintenance and repair services shall be provided for all food service and facility equipment to include exhaust hoods, ducts, related exhaust accessories, bakery equipment, grill equipment, refrigeration equipment, air conditioning units, electrical systems, paint, component parts, power cords, hood filters, water filters and water faucets. The MTL reports to the Site Manager.

Major Responsibilities:

• Responsible for the preventative, routine and emergency maintenance, repair, inspection and cleaning in accordance with manufacturer’s instructions on all food service and facility equipment as specified in the Performance Work Statement.
• Responsible for escorting/monitoring other country national employees in accordance with the performance work statement.
• Responsible for communicating and upholding company standards, leading by example, working as a team and providing well maintained equipment and facilities.
• Prepares and implements Equipment Maintenance Plan and preventative equipment maintenance, follow and enforces safety and performance standards.
• Shall ensure work is performed in accordance to corporate and government safety and professional standards.
• Identify needed parts and prepare purchase requests.
• Shall provide driving and loading/unloading assistance with deliveries of supplies and water.
• Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities, areas and grounds.
• Responsible for following a comprehensive, flexible, and properly documented training program.
• Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools).
• Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.
• Performs other duties as assigned.

Other requirements:

Work will be primarily indoors but may be outdoors to support various events. Exposure to heat, cold, dust, noise, chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U.S. interests. 100% Overseas Assignment.

Minimum Qualifications:

• Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Two-year vocational school certificate in maintenance technologies, electrical, refrigerant, military training or equivalent preferred. Must have a current, valid, Section 608 Technician Certification by an EPA-approved certifying organization. High school diploma or equivalent. Must have a current, valid U.S. Passport and U.S. Driver’s License. Must have the capability of obtaining an Air Force flight line driver’s license and capable of driving a manual transmission. Must have and maintain a valid U.S. SECRET or Interim Secret Security Clearance prior to deployment. Must be able to read, write, speak and understand English fluently. Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.
• Experience: A minimum of three (3) years' of working within a food service facility maintenance environment. Shall have knowledge of basic electrical principles and be able to provide knowledgeable, courteous and professional customer service.
• Skills: Good communication, teamwork and customer service skills. Capable of using basic tools and instruments to repair, diagnose, assemble, adjust, tests and calibrate various kitchen and facility equipment. Able and willing to work periods of long hours to meet mission requirements. Military experience in a contingency environment and knowledge and experience working with government contracts preferred.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. V2X is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

Job Purpose

Lead and perform instrumentation maintenance work teams and Man-Machine Interface System (MMIS) activities respectively to ensure that all job task are performed in a timely manner with the requisite quality in order to achieve operational readiness and to operate the plant with the highest level of safety and reliability. Review maintenance work packages and other documentation to ensure and improve quality. Support the Quality Assurance (QA) process and follow the regulatory requirements, operating policies and principles, nuclear standards for nuclear safety, industrial safety, and environmental protection, to ensure overall business performance objectives are achieved.

Key Activities, Responsibility & Accountability

Leadership/ Supervisory Support
• Stand-in for the Supervisor or Head (FIN) during the period of absence from the plant (Leave, sickness, training) and meetings as required to ensure overall supervisory support is available.
• Support the leadership of the team and sub-teams as required during work on the field in the plant.
• Lead other maintenance teams as required to ensure supervision is provided in the absence of another team supervisor/ Head.
• Demonstrate high standards of Human Performance, Maintenance Fundamentals and LEAD behaviors to ensure competent supervision is provided.
• Continuously achieve and retain a significant number of technical competencies as per training qualification matrix to maintain technical competence for the position

Instrumentation MMIS Maintenance
• Lead and perform instrumentation maintenance activities and surveillances on MMIS systems to ensure safe and reliable operation of the plant.
• Review work packages for operation and outage maintenance activities to increase systems availability.
• Participate in the technical review of service contract documents and manage the contractor to ensure best maintenance practices.
• Review the overall maintenance outage plan and schedule for better understanding of the processes.
• Consolidate the list of spare parts and secure critical spare parts to ensure system operability.
• Implement maintenance and surveillance test procedure changes and updates to ensure safe plant operation.
• Review equipment master list developed by engineering or others and requests to incorporate in Operation Management System (OMS) to improve knowledge of the implemented programs.
• Implement foreign material exclusion (FME) program in accordance with the program requirements and guidelines to ensure plant safety and reliability.
• Implement Corrective Action Program (CAP) and support to analyze, address, and correct deficiencies.
• Support in producing a high standard self-assessment to provide for useful self-criticality and continuous improvement.
• Execute troubleshooting process on MMIS systems and equipment to ensure that issues are resolved correctly and in a timely manner.
• Attend pre- and post-job briefings and oversee maintenance teams performing tasks to ensure alignment with the maintenance standards and procedures in Nawah.
• Comply with Maintenance Code of Conduct procedures and guidelines to ensure the safety and reliability of the plants.
• Document equipment history reports following maintenance on systems, structures and components.
• Take out Clearances under which maintenance work is performed where required.

Responsibilities & Accountabilities (contd.)

Quality Assurance
• Verify that all work carried out is of the highest standards of safety and quality, and in compliance with the department and company-wide quality assurance program, to effectively support safe and reliable plant operation.
• Oversee the contractors performing MMIS maintenance tasks to ensure alignment of mechanical maintenance activities.
• Participate in continuous learning and application of industry best practices to maintain the highest quality of maintenance workmanship.
• Identify and respond to maintenance quality related issues and plant equipment deficiencies to line management to support rapid resolution of quality issues.
• Collaborate with quality assurance (QA), Federal Authority for Nuclear Regulation (FANR) audit and international peer reviews (World Association of Nuclear Operators (WANO) and Institute of Nuclear Power Operations (INPO)) to implement best practices from other plants.

Outage and Emergency Response Organization (ERO) Support

• Support outage and/or the emergency response organization, as assigned, to ensure safe, reliable and continued operations; this may require shift work/off hours support.

Professional Certifications
Qualifications

Minimu requirement:
• High School Certification.
• 8 years of relevant experience, out of which:
- 1 year is Nuclear Power Plant experience.

:
• Bachelor’s Degree in Electronic or Electrical Engineering.

Experience