What Jobs are available for Software Maintenance in the United Arab Emirates?

Welcome to our Careers section! We hire onlytalented, dedicated, and driven individuals - the best and the brightest from all over the world. Join us as wedevelopand deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.

• Ready to work in the Support team.



• Provide immediate response to customer inquiries in accordance with service standards.



• Provide support to current installed based customers.



• Provide the link between our customers and the InterSystems Global Support organization.



• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.



• Provide application support for the TrakCare Hospital Management System.



• Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.



• Escalate Open (unresolved) problems in accordance with current policies and procedures.



• Conduct individual and group training, product demonstrations and workshops as required.



• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.



• Be a Subject Matter Expert (SME) for TrakCare.



• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.



• If required, work with our partners to identify potential changes within the parameters of the product.



• Participate in on-site support if required.



• Participate in the on call 24-hour roster service.

• General aptitude for solving problems and using technology to improve processes.



• Understanding and experience in product solutions support.



• Understanding and experience with Hospital Information Systems.



• Proven ability to think laterally and come up with innovative solutions for software product Support.



• Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.



• An ability to handle multiple tasks simultaneously and within tight time constraints.



• Proven ability to work through problems with different customer groups achieving positive outcomes.



• Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems



• Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls.

• BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .

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At InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes:

• The types of personal data you provide,



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• Who may access or receive your data,



• Possible transfers of your data abroad (if at all),

Please provide your preferred first name or nickname (if different from first name provided above).

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under the United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call .

Are you a detail-oriented problem solver with a knack for application support? Dicetek LLC is seeking an Application Support Specialist - Exim Bills to join our team in Abu Dhabi, UAE. This role is integral to ensuring seamless functionality and reliability of our applications while providing exceptional support to our clients. With Dicetek, you'll have the opportunity to excel in an environment that values innovation and professional growth.

Provide specialized support for Exim Bills applications, ensuring top-tier performance and reliability.
Troubleshoot and resolve application-related issues efficiently, maintaining high service levels.
Collaborate with cross-functional teams to analyze and improve application processes.
Document technical procedures, issues, and solutions to support knowledge management.
Stay updated with the latest trends in Information Technology to recommend and implement improvements.

Bachelors of Computer Science or Equivalent
Experience in Application production support within the ITIL Framework.
Excellent knowledge and hands on experience in
Application trouble shooting, configuration and maintenance.
Application performance tuning and optimization
Resolution of tickets with quality and within SLA
Proactive monitoring and incidents analysis
Experience in Workflow maintenance and Configuration
5+ years of experience at a relevant Technical position in large organizations
Functional knowledge on Exim bills / Trade Finance products viz. (Import LC, Export LC, Collection, Guarantees)
Java debugging knowledge.
Hands on experience in Unix commands
Very good knowledge in Oracle - SQL & PL/SQL
Experience in handling interface related issues and good idea about the Middleware systems like TIBCO/ OpenAPI/ MicroServices.
Relevant Industry Standard Certification, ITIL.etc.

Dicetek LLC is a forward-thinking IT solutions provider committed to empowering businesses with innovative technology services. With a passion for creating value-driven solutions, our mission is to deliver unparalleled expertise and support to our clients. As industry leaders in Information Technology, we uphold values of collaboration, adaptability, and excellence in every project we undertake. Learn more about us at dicetek.net.

Our client, one of the world’s leading sports resorts, is looking for an Application Technical Support (ERP) to join their team based in Abu Dhabi, UAE.

You will report directly to the IT Manager, Application Technical Support , is responsible for customizing and supporting companies’ business applications and web applications for the whole entities.

Duties & Responsibilities

To view other vacancies we have, please check our website ( follow us on our social media accounts - LinkedIn   /   Facebook   /  Twitter /  Instagram

Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website - 

Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. For over 20 years we’ve equipped the most progressive global capital market players with powerful algorithmic technology and direct connectivity to more than 80 exchanges worldwide. Our single multi-asset platform and our unfaltering commitment to client partnership allow us to promise Performance Simplified: making it easy to be the best in trading.

We are currently looking for a Trading Application Support Specialist(W/M), based in Dubai for a Full Time Position and Permanent Contract, to successfully ensure the deployment of our solutions to our clients (brokers, investment banks, stock exchanges.) and be their primary point of contact for technical support. If you join us, you will:

• Issue Analysis and Resolution:
• Analyse and troubleshoot issues or incidents, aiding customers in resolving issues, explaining usage, debugging failures, pinpointing problems, implementing workarounds, enhancing performance, improving security, and determining root causes.
• Define the severity and area of each issue, ensuring accurate classification and prioritization.
• Resolve tickets according to the required knowledge, adhering to the proper process, and escalate when necessary for timely resolution.
• Customer Communication and Support:
• Serve as the primary point of contact for customers, addressing their requests through resolution or escalation.
• Keep customers updated on the progress of their ticket resolution, providing clear communication regarding steps and timing.
• Write comprehensive documentation on current issues for customers to enhance their knowledge and understanding (KDB).
• Deployment and Training:
• Deploy products at customer sites, ensuring seamless integration and functionality.
• Provide training sessions to clients, including both end-users and IT teams, to optimize product utilization and proficiency.
• International Support and Schedule Flexibility:
• Support both local and foreign customers, adapting to an international context with multinational clientele.
• Work from Sunday to Thursday inclusive, from 8 am to 5 pm.

Benefits of this position:

• Engage in a dynamic technical and functional landscape, encompassing algorithmic trading platforms, low latency, multi-threading, real-time systems, and the intricate realms of trading and finance.
• Join a team comprised of highly skilled and talented individuals, fostering a collaborative and stimulating work environment.
• Be part of an ethical and equitable employer, committed to fairness and integrity in all aspects of business.
• Experience genuine camaraderie within an international setting, fostering a real human team spirit that transcends borders.
• Enjoy the benefits of a well-being and environmentally conscious company, featuring initiatives such as social climate surveys, green initiatives, 360 assessments, and a relaxed dress code.
• Receive personalized support and guidance through a dedicated onboarding program tailored to your needs and goals.

Skills and requirements:

• Bachelor's or Master's degree in Computer Science or Software Engineering, demonstrating a strong understanding of Information Systems and Technology.
• Minimum 1-2 years of experience in Client Service or Finance roles, particularly in trading, preferably within Fintech or Capital Market businesses.
• Proficient in problem-solving and analytical skills, adept at troubleshooting system issues effectively.
• Exhibits strong customer service skills, delivering professional, compassionate, and effective assistance with a commitment to service excellence and satisfaction. Includes project management abilities.
• Displays a keen interest in financial trading support environments and Electronic Trading solutions, with a positive, dynamic, can-do attitude, and the ability to thrive under pressure.
• Possesses excellent interpersonal and communication skills, with fluency in both English and Arabic, facilitating effective communication both internally and with customers.
• Essential knowledge in Linux, along with a basic understanding of SQL/Database, object-oriented languages, APIs, networks, operating systems, scripting, Java, Python, and Ansible, as well as experience with one of the Monitoring tools (such as PRTG, Datadog, or Nagios).
• Ideal candidates will additionally have knowledge of FIX protocol , and experience in financial application support and software implementation.

Horizon is an equal opportunity employer. We promote diversity, multiculturalism, and inclusion.

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Join Canonical as a Software Engineer to develop open-source solutions with Python and Kubernetes, enhancing cloud business operations and driving collaborative engineering.

Description

Join Canonical to develop open-source solutions using Python and Kubernetes, enhancing business operations on public clouds and data centers. Promote collaborative engineering in a diverse workplace.

Description
Our mission is to reinvent the way companies manage their open source information systems - on public clouds and in their own data centres. To achieve that we are building a new community around Python opscode for open source applications, running on Kubernetes. We want to move all of Canonical and Ubuntu IS onto this new, open source codebase. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products.

This role is ideal for software engineers who enjoy Python, have a passion for distributed systems, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigour in both code and customer interactions. Our engineers are technically astute open source enthusiasts who are excited about cloud computing and are ready to join a global team charged with delivering world class services to our customers. Strong Python development skills and familiarity with Kubernetes are key requirements of this role. You'll work closely with other teams in Canonical to ensure your products operate reliably, efficiently and scale to production sized workloads for our customers looking to adopt cutting-edge technology.

You will participate and be responsible for ensuring sound software architecture and follow best practices in software quality, testing and documentation.

What you'll do:
Work in Python to design and deliver open source software operations code
Work across the entire Linux stack, from kernel, networking, storage, to applications
Learn to think rigorously about application and infrastructure reliability
Shape high quality open source monitoring and alerting infrastructure
Simplify open source operations for our customers and open source community
Demonstrate sound engineering design and testing principles in your code
Follow agile software development practices
Coach and develop your colleagues where you have insights
Grow a healthy, collaborative engineering culture in line with company values
Work from home with global travel once or twice a year for up to 2 weeks for events

Who you are:
You love technology and working with brilliant people
You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
You are experienced with Linux systems administration, package management, and operations
You have hands-on experience with at least one public cloud
You are familiar with Docker and Kubernetes
You are an experienced Python programmer and enjoy challenging projects
You understand the importance of reliable software and strive to design and code to that expectation
You are organized and want your team to deliver timely, high quality software

About Canonical:
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our mission is to realise the potential of free software in the lives of individuals and organisations. Our services are helping individuals and businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

Distributed Systems Software Engineer, Python / Go

Dubai, AE

Senior

Salary Range: To be discussed

Software Engineer role at Canonical: Build resilient systems using Ubuntu/Juju, develop CI pipelines, and enhance cloud solutions. Remote role, modern testing, Python/Go skills needed.

We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications.

We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.

The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, OpenStack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure.

As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting. Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.

This is a Globally remote role

1. Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications
2. Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company
3. Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow
4. Deploy, manage, and debug highly distributed systems
5. Monitor and report on automated testing efforts
6. Collaborate daily with a globally distributed team

1. Solid background in modern test processes and strategies
2. Experience with Python or Go development
3. Strong object oriented development skills
4. Ability to develop and ship production grade modern web applications
5. Working knowledge of continuous integration tools such as Jenkins, CircleCI, GitHub CI
6. Knowledge of networking technologies and fundamentals
7. Solid understanding of Linux system architecture
8. A capacity for complex abstract thinking
9. Capability for 2-4 weeks of international travel per year

1. Collecting and analyzing large multidimensional datasets
2. Operating data platforms: key-value stores, relational or document databases, event buses
3. Work with cloud technologies such as OpenStack, Kubernetes, Terraform and AWS
4. Developing AI/ML pipelines

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Interested?

Senior Blockchain Engineer (100% Remote United Arab Emirates)

Posted 2 days ago

Dubai, AE

Senior

Salary Range: To be discussed

Full Job Description

Summary

Join the fintech revolution with Tether. We are seeking a Software Engineer for the Wallet Development Kit, focusing on blockchain, crypto wallets, and secure technologies. Collaborate with global experts to innovate in this space.

Description

Join Tether and Shape the Future of Digital Finance

Tether is pioneering a global financial revolution with products that enable seamless integration of reserve-backed tokens across blockchains. Our solutions allow users to store, send, and receive digital tokens securely and instantly worldwide, emphasizing transparency and trust.

Innovate with Tether

Our product suite includes the trusted stablecoin USDT and digital asset tokenization services. We also focus on sustainable growth through energy solutions for Bitcoin mining, AI and peer-to-peer technology advancements, and digital education initiatives.

Why Join Us?

Work remotely with a global team passionate about fintech innovation. We value collaboration, creativity, and setting industry standards. If you have excellent English communication skills and want to contribute to a groundbreaking platform, Tether is the place for you.

About the job

The Wallet Development Kit (WDK) Software Engineer will contribute to Tether's open-source toolkit for building self-custodial wallet applications across mobile and desktop platforms. Responsibilities include technical design, implementation, and collaboration to enhance the toolkit. Experience with wallet creation or DeFi is a plus.

Nice to have

• Experience with high-availability system concepts and practices.
• Knowledge of Go, Rust, or C++ is advantageous.
• Familiarity with message queues (Redis), caches, and job queues.
• Experience in mobile development using React Native, Flutter, or native platforms.

Dubai, AE

Senior

Salary Range: To be discussed

Summary

Seeking a software engineer for Canonical to develop CI pipelines, automate testing, and enhance cloud solutions globally. Opportunity for innovation and collaboration.

Description

We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications. We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.

The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, OpenStack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure. As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting.

Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.

Location: this is a Globally remote role

What your day will look like

1. Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications
2. Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company
3. Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow
4. Deploy, manage, and debug highly distributed systems
5. Monitor and report on automated testing efforts
6. Collaborate daily with a globally distributed team

What we are looking for in you

1. Solid background in modern test processes and strategies
2. Experience with Python or Go development
3. Strong object oriented development skills
4. Ability to develop and ship production grade modern web applications
5. Working knowledge of continuous integration tools such as Jenkins, CircleCI, GitHub CI
6. Knowledge of networking technologies and fundamentals
7. Solid understanding of Linux system architecture
8. A capacity for complex abstract thinking
9. Capability for 2-4 weeks of international travel per year

Additional skills that you might also bring

1. Collecting and analyzing large multidimensional datasets
2. Operating data platforms: key-value stores, relational or document databases, event buses
3. Work with cloud technologies such as OpenStack, Kubernetes, Terraform and AWS
4. Developing AI/ML pipelines

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to new locations to meet colleagues from your team and others

Priority Pass for travel and travel upgrades for long haul company events

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Interested?