1 093 Solutions jobs in the United Arab Emirates
Consultant - Technical Solutions
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The Manager Specialized Client Success is a client-facing individual contributor role serving as a subject matter expert. The Consultant enables new client capabilities, promotes product adoption, and optimizes client performance.
Working in conjunction with Account Team members from Client Services, Sales, and Product, you will proactively drive Client Success outcomes in alignment with Visa's business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience that drive value for our clients and support Visa's strategy.
The role is a direct report to the Senior Director CEMEA Specialized Client Success Manager located in Dubai.
- Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.
- Collaborate with regional Sales and Product functions to design and execute go-to-market initiatives for Visa products.
- Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practices as needed to optimize client performance.
- Own the product lifecycle post-activation within the Client Service team and be the subject matter expert for the assigned product family.
- Collect product feedback and prioritize the enhancement requests for the Global Product teams.
- Support and/or oversee the implementation of new Visa products purchased by Clients by coordinating with key Client and Visa teams to expedite implementation readiness activities and steer Client toward faster time to value and maximized adoption of deployed products.
- Foster and sustain trusted partnerships with other teams within Client Services, Product, and Sales by aligning on the forward-looking relationship strategy and optimization opportunities and executing against Client Success Plans.
- Drive and deliver initiatives to improve client adoption of products and use of Visa's self-service tools.
- Stay current with the latest payment processing trends, Visa solutions, and technologies to provide a good Client experience.
- Leverage insights and understanding of their local market(s) and product needs to continually enhance Product Health in the region and Client experience.
- Support periodic operational reviews with Clients and Visa stakeholders incorporating input, comparison, and client progress against product metrics.
- Translate complex customer business needs into opportunities for system and service solutions.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications:
Basic Qualifications:
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
Preferred Qualifications:
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
- Bachelor's degree or equivalent qualification.
- A minimum of 10 years of success in a technology, financial, or information services business or with at least 8 years of experience in the payments industry.
- Functional experience in payment cards operations supporting highly complex clients and/or services.
- Demonstrated detailed knowledge of the full breadth of systems, products, and services offered by Visa.
- Commitment to learning and developing with a strong bias for action with a passion to build, test, learn, and iterate.
- Proficient in data analytics, visualization, and data-driven decision making.
- Demonstrated ability to build and maintain strong business relationships with internal and external stakeholders at all levels.
- Ability to articulate complex technical and business issues and solutions to multiple levels internally and externally to support strategic business plans.
- Self-starter able to achieve results as part of an effective team across countries and time zones.
- Able to effectively prioritize and multitask under deadlines.
- Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization including executives in support of strategic business plans.
- Excellent presentation skills including strong oral and written communications.
- Solid influencing and negotiation skills.
- Basic to intermediate proficiency in the following skills:
- Building client relationships.
- Building credibility and creating trust-based relations.
- Partnering with clients to build their business.
- Becoming customer-centric; listening to and prioritizing customer needs to drive value realization and build trusted partnerships.
- Success planning; building measurable action plans to help clients achieve their business goals and realize value from their products or solutions.
- Client engagement; communicating clearly and effectively with clients.
- Proactiveness; thinking ahead and acting.
- Critical thinking; taking ownership over problems and finding creative solutions to complex problems.
- Technical skills; continuous acquisition, application, and refinement of technical skills relevant to the role and payments.
Additional Information:
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work:
No
Employment Type:
Full-time
#J-18808-LjbffrTechnical Solutions Specialist
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The role of Technical Analyst entails implementing successful Escrow Solutions in a bank setting.
Main Responsibilities:
- Conduct assessments of clients' existing IT systems and processes.
- Develop and implement customized IT solutions for clients, including hardware and software recommendations, network architecture, and cybersecurity measures.
- Record and maintain documentation related to IT systems and procedures to create standard operating procedures (SOPs).
- Stay updated with industry trends and technologies to ensure our clients receive the best IT advice and support.
- Production support for Trade, SCF, and ecosystems.
- Develop MIS reports for Trade/SCF as per request.
- Initiate, manage, close projects, and all processes such as quality/control, communication, stakeholder management, people leadership, and knowledge harvesting.
- Lead in closing Audit, Risk, and compliance observations.
- Gather requirements from business users for projects, tasks, operational requests, and enhancements for technical teams.
- Support SIT/UAT of projects and tasks, including preparation of documents and approvals.
- Support Go-live and post-Go-live activities for assigned projects and tasks.
- Support business Users to translate ADIB business requirements to Vendors (in technical steps) and vice versa.
- Escalate issues and suggest corrective actions. Timely follow up on assigned Projects and tasks.
- Follow-up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a timely fashion.
- Track, resolve, and report incidents and known errors through approved processes.
Foster a culture of excellence by adhering to mandatory and obligatory standards set by management in delivering services.
Complete assigned tasks to satisfy Users' needs and within agreed-upon time parameters.
Execute ad-hoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives related to the organization including international expansion.
Provide First Line and Second Line Support to all assigned applications.
Specialist Skills / Technical Knowledge Required:- Programming and SQL/PL-SQL language.
- Crystal reports.
- Advanced excel, word, and PowerPoint skills.
- Ability to communicate effectively with IT specialists (e.g. IT security, network infrastructure teams etc.)
- Understanding of Escrow products, their workflow, and life cycle.
- Experience of working on supply chain finance.
- Hands-on experience of implementation, configuration, and support of Escrow.
- Proven track record of working experience with Escrow.
- Experience of defining accounting and posting rules for all Escrow products and instruments.
- Experience in SIT/UAT and stakeholder management.
- Results-oriented individual and can work under pressure.
- Excellent communication and interpersonal skills.
- Experience in requirement definition and analysis, workshop facilitation, and documentation.
- Strong analytical and problem-solving skills.
- Excellent communication, presentation, and consultancy skills.
- A good degree in Computer Science or equivalent with minimum 7 to 9 years of relevant working experience.
- Experience of working in a Bank or financial services company (Preferably Islamic Banking).
Technical Solutions Architect
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Job Title: Technical Solutions Architect
Job Description:As a key member of our team, you will work closely with client sales executives to develop and implement technical solutions that align with our customers' long-term goals and vision. Your expertise in addressing business and IT challenges through uniquely differentiated solutions will be essential in driving customer satisfaction and revenue growth.
Key responsibilities include identifying and pursuing opportunities in new and existing customers, translating customer needs into technical solutions, conducting product demonstrations, and partnering with cross-functional teams to create comprehensive solutions.
Required Skills and Qualifications:- Minimum 10 years of experience in a technical sales or solution engineering role, with a strong background in hybrid cloud, data management infrastructure, and storage solutions.
- Deep knowledge of NetApp technologies, partner offerings, and the competitive landscape from a customer business perspective.
- Excellent communication and presentation skills, with the ability to create value propositions mapped to customer requirements.
This role offers a unique opportunity to leverage your technical expertise and passion for delivering exceptional customer experiences. As a key contributor to our team, you will have the chance to shape our strategic direction and drive business growth.
Others:Job Segment : Pre-Sales, Database, Oracle, SQL, Outside Sales, Sales, Technology
Technical Solutions Specialist
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The key role of the Application Engineer is to provide expert technical support to customers in the Middle East and Africa region. This involves assisting sales representatives and clients in identifying the most suitable solutions for their applications, as well as offering and selling comprehensive product solutions from our portfolio.
This position requires providing commercial and technical support to customers, consistently striving to deliver the highest standards of customer service. The successful candidate will collaborate with peers, outside sales teams, business managers, and other stakeholders to ensure seamless delivery of products and services.
The Application Engineer will be based in Emerson FZE, Dubai, handling key customers in the MEA region. Key responsibilities include:
- Providing applications engineering, technical, and pricing support to MEA customers for Appleton IEC and NEC ETO product lines.
- Understanding customer and project requirements from RFQs and tender packages; generating IEC and NEC ETO quotes as per specifications and standards.
- Size and select Appleton products, reviewing project specifications, and preparing offers and deviations lists according to catalogs and sizing software.
- Engaging in technical calls and meetings with customers as required.
- Coordinating with product and engineering teams for root-cause analysis and technical solutions.
Technical Solutions Expert
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As a presales consultant, you will be responsible for technical solutioning related to servers, storage, virtualization, backup, and associated services.
You will gather and prioritize product and customer requirements, define solutions aligned with customer needs, and collaborate with the product manager to ensure the product vision and customer satisfaction goals are achieved.
- Work closely with the sales team to provide comprehensive presales support to achieve sales targets.
- Effectively demonstrate the value of the company's solutions to prospects.
- Align the company's capabilities with client business requirements through professional and ethical engagement.
Technical Solutions Expert
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We are seeking an experienced Technical Solutions Expert to join our team. The role requires a strong background in software development and architecture.
Key Responsibilities:- Designing and implementing distributed systems using Java/JEE/Spring frameworks.
- Developing and maintaining Microservices, containerization, and cloud-native application development.
- Ensuring the security and quality of software solutions through static code analysis, unit testing, test-driven development, and automated testing frameworks.
- Collaborating with cross-functional teams to deliver high-quality systems and environments for development teams.
- 10+ years of software development experience with strong Java/JEE/Spring frameworks.
- 3+ years of experience in designing distributed systems.
- Certifications in TOGAF, Azure Solutions Architect, AWS Solutions Architect, or GCP Solution Architect.
- Hands-on experience with Docker, Kubernetes, OpenShift, and related container ecosystems.
- Strong understanding of Agile methodologies and DevOps principles.
- Proven track record of delivering high-quality systems and environments for development teams.
- Excellent written, verbal, and presentation skills.
- Experience with database technologies such as Oracle, MySQL, Postgres, or MongoDB.
- Knowledge of Jenkins, SonarQube, GIT, Maven, and Gradle.
- Familiarity with application servers such as JBoss, Tomcat, WebLogic, or WebSphere.
This is a challenging opportunity for a skilled Technical Solutions Expert to contribute to the development of innovative software solutions.
We offer a competitive compensation package and opportunities for professional growth and development.
We value diversity and inclusion in the workplace and welcome applications from qualified candidates.
Please submit your resume and cover letter to apply for this position.
Technical Solutions Architect
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Unlock the potential of IBM's ecosystem by becoming a Technical Specialist.
This role is focused on driving business growth by partnering with clients to deliver cutting-edge solutions. You will work closely with our global teams to understand client needs and develop tailored technical strategies that meet their evolving demands.
As a key member of our team, you will be responsible for:
- Facilitating pre-sales technical activities, such as technology demonstrations and co-creation working sessions.
- Leading the delivery of joint-learning activities to build technical skills and expertise of partners.
- Continuously expanding essential business, industry, technology, architecture, and competitive knowledge in areas such as Kubernetes, Red Hat, Docker, Cloud Foundry, Cloud Native Security, and Infrastructure.
- Fostering a culture of growth-mindedness, co-creation, and technical eminence to drive innovations that accelerate partners' success.
To succeed in this role, you will need:
- Deep technical expertise in chosen brand's product portfolio (Storage).
- Excellent communication and collaboration skills, with a track record of networking and influencing at all levels.
- Attention to detail with the usage of sales management and recording systems.
About Business Unit
Our organization has a global presence, operating in over 175 countries. We pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Our sales environment is collaborative and experiential, allowing you to surround yourself with bright minds and keen co-creators.
Life at IBM
We believe in innovation that matters, trust and personal responsibility in all our relationships, and dedication to our clients' success. As an IBMer, you'll be able to learn and develop yourself and your career, encouraged to be courageous and experiment every day.
Why Join Us?
IBM is committed to compliance with all fair employment practices regarding citizenship and immigration status. We're proud to be an equal-opportunity employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
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Technical Solutions Architect
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This highly technical role focuses on driving the development and implementation of leading-edge technology solutions.
Job Summary- Develop and implement automation strategies to ensure consistent and scalable environments.
- Resolve infrastructure and application issues through collaboration with cross-functional teams.
- Implement and manage continuous integration/continuous deployment pipelines for containerized technologies like Kubernetes, OpenShift, or cloud platforms.
- Bachelor's degree in a relevant field.
- 5+ years of total engineering or operational experience.
- At least 3+ years of relevant experience in a similar position.
- Automation using tools like Jenkins, GitHub Actions, ArgoCD.
- Containerization with Docker or Podman.
- Python programming expertise required.
Collaborate with cross-functional teams to design, deploy, and manage different environments using infrastructure as code tools.
This is an ideal opportunity to leverage your skills and knowledge in technology solutions to drive business growth.
Technical Solutions Specialist
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Key Responsibilities:
- Collaborate with sales and customers to identify optimal product solutions and system configurations for their operations.
- Manage technical work preparations of sold transport solutions, including designs, project folders, and quality documentation.
- Operate an internal help desk to address technical inquiries from sales, customers, product managers, and product specialists.
- Handle warranty claims and resolve them promptly and effectively.
- Provide technical and commercial support to the sales team.
- Analyze operations and products to provide informed recommendations for operational, system, or product improvements.
- Contribute to R&D engineering for continuous product improvement and year model upgrades.
- Communicate proactively with customers about product updates, new features, and potential improvements.
- Evaluate and integrate customer feedback.
- Offer necessary product information to support sales efforts.
- Manage various documentation materials, such as construction guidelines, project files, and technical manuals.
- Develop and execute training sessions for trainers, product managers, and customers on site and remotely.
- Resolve incoming technical warranty cases from subsidiaries, dealers, and direct customers within specified timeframes.
Solutions Architect
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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual Solutions Architect to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Location: Remote (Eastern Time Zone)
Type: Full-time
Industry: Insurance / Cloud Technology
Languages Required: English & Spanish (Fluency in both)
Compensation: Competitive / As per industry standards
Responsibilities:
Work closely with clients to assess needs and craft solution architectures
Collaborate with Product and Delivery Managers to align designs with business goals
Support solution deployment, guide selection of off-the-shelf components
Identify creative alternatives and scalable cloud-based approaches
Provide hands-on guidance throughout implementation
Stay current with emerging tech and best practices
Required Skills & Experience:
Prior experience as a Solutions Architect within the insurance vertical
Proven success in cloud-based solution delivery in enterprise environments
Strong understanding of relational and NoSQL DBs , APIs , and microservices
Familiarity with business architecture models , SSO/SAML , and identity federation
Strategic thinking combined with real-world implementation understanding
Excellent written and verbal communication skills
Experience in low-code platforms is a plus
Fluency in English and Spanish is required
Can confidently work with both C-level stakeholders and technical teams
Have strong analytical, relationship management, and presentation skills
Understand insurance processes and at least two lines of business
Hold certifications in cloud platforms or architecture frameworks (TOGAF, Zachman, etc.)
Bonus Points For:
Vendor-side experience delivering solutions to insurance clients
A portfolio of successful cloud solutions designed and deployed in enterprise settings
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