1 461 Spa Manager jobs in the United Arab Emirates

Additional InformationSpa ManagerFemale Preferred UAE Experience Preferred

Job Number

Job CategorySpa

LocationSheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates, 79797

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are seeking a highly motivated and experiencedSpa Manager to oversee the daily operations of our spa facility. The Spa Manager will be responsible for ensuring the highest level of guest satisfaction, managing the spa team, maintaining service standards, and driving revenue growth. This role requires a blend of operational, leadership, and customer service expertise in the wellness and hospitality industry.

Job Types: Full-time, Permanent

Pay: AED4, AED5,000.00 per month

En Vogue Beauty Center is looking for SPA Manager who will oversee all operational aspects of SPA and NAILS operations. Leads the team and deliver a seamless customer journey that reflects En Vogue Beauty Center standards while managing revenue targets.

Duties and Responsibilities:

• Manage day-to-day operations of the spa and nail sections.
• Ensure client experience is proficient including bookings, services, payments, and consultation cards.
• Motivate, train and support the team to ensure provision of high-quality service and ongoing development.
• Drive team to meet and exceed agreed revenue targets.
• Manage customer feedback effectively to ensure continuous service and programme improvement.
• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.
• Report performance updates to management.
• Ensure health, safety and DHA regulations are complied.

Requirements:

• 5+ years of salon management or supervisory experience
• Strong leadership and communication skills
• Good organizational and problem-solving abilities
• Knowledge of beauty services and salon operations
• Basic English required; additional languages a plus

Job Type: Full-time

We are seeking an experienced and dynamic Spa Manager to oversee the daily operations of our luxury spa in Dubai and Abu Dhabi . The ideal candidate will have strong leadership skills, a passion for wellness, and a proven track record of driving service excellence and revenue growth.

Job Type: Full-time

Pay: AED10, AED15,000.00 per month

Summary

You will be responsible for the smooth and efficient operation of the Spa in line with Hyatt International's corporate strategies and brand standards, ensuring a balance between guest satisfaction, colleague engagement, and owner expectations. This role requires strong leadership, excellent guest service skills, and a passion for wellness.

As Spa Manager, you will:

• Lead, train, and motivate the spa team to deliver personalized and memorable experiences.
• Oversee daily operations, treatment quality, retail sales, and facility upkeep, ensuring compliance with hygiene and safety standards.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

This role is ideal for a dynamic leader with strong operational and financial skills, a deep understanding of luxury spa and wellness services, and the ability to inspire teams while delivering Hyatt's promise of care.

Qualifications

You will be responsible for the efficient operation of the Spa in line with Hyatt International's corporate strategies and brand standards, ensuring exceptional guest experiences, colleague engagement, and strong financial performance. The role involves leading and motivating the spa team, overseeing daily operations, and creating memorable wellness journeys that build guest loyalty.

• University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
• Minimum 2 years' experience as Assistant Spa Manager in a luxury hotel or wellness facility.
• Aesthetic qualification in treatments and training is a strong advantage.
• Strong leadership, communication, and guest service skills.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

Operational

Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery.

Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets.

Maximize treatment revenue through effective yield management of the treatment schedule.

Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials.

Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations.

Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography.

Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards.

Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard.

Manage and grow membership offerings.

Supervise pool operations, ensuring guest safety, comfort, and luxury service.

Stay current on competitor activity and global wellness trends to maintain a leading edge.

Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards.

Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols.

Deliver Hilton Health & Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities.

Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times.

People

Identify training needs and conduct timely performance reviews for the spa team as per company requirements.

Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets.

Recognize and reward good performance, managing a team member recognition program in line with expectations.

Recruit team members in accordance with company and statutory requirements.

Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies.

Ensure all vacation planning is completed, updated, and in line with business requirements.

Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching.

Financial

Manage the spa s departmental budget and P&L, including forecasts and accruals.

Monitor product costs, inventory levels, and implement cost-control measures without compromising quality.

Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning.

Commercial

Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering.

Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events.

Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Management experience within the spa industry

Ability to meet financial targets

Excellent grooming standards

Willingness to develop team members and self

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Organization- Grand Hyatt Abu Dhabi
Summary
You will be responsible for the smooth and efficient operation of the Spa in line with Hyatt International's corporate strategies and brand standards, ensuring a balance between guest satisfaction, colleague engagement, and owner expectations. This role requires strong leadership, excellent guest service skills, and a passion for wellness.

As Spa Manager, you will:

• Lead, train, and motivate the spa team to deliver personalized and memorable experiences.
• Oversee daily operations, treatment quality, retail sales, and facility upkeep, ensuring compliance with hygiene and safety standards.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

This role is ideal for a dynamic leader with strong operational and financial skills, a deep understanding of luxury spa and wellness services, and the ability to inspire teams while delivering Hyatt's promise of care.

Qualifications
You will be responsible for the efficient operation of the Spa in line with Hyatt International's corporate strategies and brand standards, ensuring exceptional guest experiences, colleague engagement, and strong financial performance. The role involves leading and motivating the spa team, overseeing daily operations, and creating memorable wellness journeys that build guest loyalty.

• University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
• Minimum 2 years' experience as Assistant Spa Manager in a luxury hotel or wellness facility.
• Aesthetic qualification in treatments and training is a strong advantage.
• Strong leadership, communication, and guest service skills.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

You will be responsible for the smooth and efficient operation of the Spa in line and brand standards, ensuring a balance between guest satisfaction, colleague engagement, and owner expectations. This role requires strong leadership, excellent guest service skills, and a passion for wellness.

As Spa Manager, you will:

• Lead, train, and motivate the spa team to deliver personalized and memorable experiences.
• Oversee daily operations, treatment quality, retail sales, and facility upkeep, ensuring compliance with hygiene and safety standards.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

Profil recherché

You will be responsible for the efficient operation of the Spa in line and brand standards, ensuring exceptional guest experiences, colleague engagement, and strong financial performance. The role involves leading and motivating the spa team, overseeing daily operations, and creating memorable wellness journeys that build guest loyalty.

• University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.
• Minimum 2 years' experience as Assistant Spa Manager in a luxury hotel or wellness facility.
• Aesthetic qualification in treatments and training is a strong advantage.
• Strong leadership, communication, and guest service skills.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

For all applications, please forward your updated CV

Finally, JOIN US on to discover all our daily updates in the luxury hospitality sector across France, Benelux, Spain, Portugal, North Africa, the United Kingdom, the Indian Ocean, and soon the Middle East.

Job Type: Contract

Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description
You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

Qualifications

• Bachelors Degree in Business and or Hospitality Management
• Three years experience in a similar role in a 5 star spa with a multicultural team
• In depth knowledge of spa therapy
• Strong financial acumen
• Excellent communication and leadership skills

Additional Information

Relocate to remote area