368 Specialist jobs in Dubai

Overview

Allow us to introduce ourselves

At dss+ , we’re not just another global consulting firm. We are a purpose-driven company that exists to save lives and create a sustainable future – for our clients, employees, and communities. We put people at the heart of everything we do, and we’re a consultancy with heart. As an experienced process safety specialist , your expertise is vital in helping us protect people, assets, and the environment – making you an essential part of our mission. Right now, we’re strengthening our capability and presence and looking for a Subject Matter Expert in Process Safety to join our growing team. You will work with leading organisations to implement world-class Process Safety Management (PSM) practices, focusing on Process Hazard Analysis (PHA) and risk management in high-hazard industries. This is a unique opportunity to broaden your professional impact while helping clients achieve safer, more resilient operations.

Responsibilities

• As part of client-engagement teams, you’ll take the lead on designing and delivering process safety solutions. You’ll use your deep technical knowledge to help clients identify hazards, assess risk, and embed safety practices that protect people and drive business value.
• Acting as a trusted advisor to senior executives and operational leaders, linking operational risk outcomes to business performance.
• Working across the asset lifecycle – from design and build to operations, maintenance, modification, and decommissioning – to improve safety resilience.
• Building tailored solutions aligned with client culture, business needs, and regulatory standards.
• Contributing to thought leadership on PSM methodologies and mentoring junior colleagues.

What we offer

• Mentorship and collaboration with leading process safety experts.
• A structured talent-development framework, including access to our Consulting Development Academy .
• Competitive salary, medical cover, allowances, disability benefits, a discretionary annual incentive, and flexible work policies.
• Opportunities to work on regional and international projects , growing your expertise and network.

Who are you today?

You are a recognised Subject Matter Expert in Process Safety , with deep technical competence in Process Hazard Analysis (PHA) and extensive experience applying process safety principles in operational environments.

Your experience and expertise include

• Extensive practical experience in PHA techniques (HAZOP, HAZID, LOPA) – ideally as a qualified HAZOP Chair or PHA facilitator .
• Proven success implementing PSM systems and risk management in high-hazard industries (Oil & Gas, Chemicals, Petrochemicals, or similar).
• Operational experience in international companies, with exposure across the full asset lifecycle.
• Credibility from having worked in industry (e.g., operations, engineering, or process safety roles) and, ideally, consulting experience.
• Strong understanding of the risk dimensions of PHA and the ability to present technical findings as clear, actionable advice.
• Excellent facilitation and interpersonal skills, able to work with both executives and technical teams.
• Organised, analytical, and outcome-focused, comfortable managing complex projects.

Qualifications

• Bachelor’s degree in Engineering or equivalent (MSc or MBA preferred).
• ~15+ years of experience in process safety, operational risk, or engineering.
• Fluent in English (additional languages a plus).
• Willingness to travel extensively.

About us

We are implementers and change-makers. Our passion lies in helping clients solve their most complex challenges and engaging organisations – from the boardroom to the shop floor – to build resilience and sustain improvements. Our industry expertise (in metals & mining, chemicals, oil & gas & energy, power & utilities, agribusiness and consumer goods, industrial & manufacturing, and private equity), combined with our consulting know-how in risk, operations, and sustainability, helps clients turn pain points into actionable roadmaps that deliver real, measurable results. Our transformational solutions in leadership development, operational risk management, operational excellence, and ESG/sustainability are powered by coaching, capability building, culture change, and digital innovation.

Protect. Transform. Sustain.
Join us to make a difference – safeguarding lives, assets, and the environment while building resilient, high-performing operations.

#J-18808-Ljbffr

About nybl:

We are developing an AI ecosystem that enables businesses in any industry to deploy artificially intelligent solutions using our platform and applications. Our mission is to develop science-based, physics-informed AI applications for the critical industries that humanity needs to survive and thrive. By enabling brilliant people to solve pressing humanitarian, energy, scientific, and sustainability challenges, we’re proving the power of AI to make a global impact. Our vision is to democratize AI — unlocking the full depth and breadth of human potential through our suite of AI applications, a world-class ML framework and platform that transforms data into actionable intelligence.

About the role:

We are seeking a highly experienced Subject Matter Expert (SME) in Electrical Submersible Pump (ESP) systems to join our team and guide the development of Lift.ai, an advanced analytical and machine learning platform for production optimization. This role is designed for a senior professional who combines deep ESP domain knowledge with the ability to collaborate on the integration of cutting-edge ML solutions that deliver unprecedented value to operators.

Responsibilities:

• Act as the technical authority for ESP design, operations, and optimization within n.lift
• Define and validate core ESP performance calculations, physics-based workflows, and diagnostic methodologies.
• Work with data scientists to embed machine learning models into engineering workflows, ensuring results are physically sound, explainable, and actionable.
• Review and validate hybrid (physics + ML) algorithms for optimization, prediction, and anomaly detection.
• Provide domain expertise to ensure ML outputs align with real-world ESP performance, failure modes, and operational constraints.
• Collaborate with software engineers to translate ESP physics, correlations, and field practices into scalable algorithms and user-facing tools.
• Mentor junior engineers and contribute to knowledge transfer across the team.
• Support product strategy by identifying high-value use cases for analytics + ML integration in artificial lift management.
• Represent Lift.ai as an industry thought leader in the application of advanced analytics and ML to ESP systems.

Qualifications:

• 10+ years of direct experience with ESP systems (design, operations, optimization, or troubleshooting).
• Expertise in ESP diagnostics (power, current, voltage, vibration, performance degradation, failure mechanisms).
• Solid understanding of petroleum production systems, artificial lift methods, and multiphase flow.
• Experience collaborating with software/ML teams on applied AI solutions (not required to build ML models, but able to guide and validate them technically).
• Strong analytical mindset with the ability to balance physics-based engineering and data-driven insights.
• Excellent communication skills for cross-functional collaboration and client engagement.
• Advanced degree (preferred) or equivalent experience in Petroleum, Electrical, or Mechanical Engineering.

This is a strategic role at the intersection of engineering expertise and machine learning innovation. As SME, you will ensure that Lift.ai becomes the industry’s most trusted AI-driven ESP optimization and system health platform, combining the best of engineering science with the power of data.

#J-18808-Ljbffr

About nybl:

We are developing an AI ecosystem that enables businesses in any industry to deploy artificially intelligent solutions using our platform and applications. Our mission is to develop science-based, physics-informed AI applications for the critical industries that humanity needs to survive and thrive. By enabling brilliant people to solve pressing humanitarian, energy, scientific, and sustainability challenges, we’re proving the power of AI to make a global impact. Our vision is to democratize AI — unlocking the full depth and breadth of human potential through our suite of AI applications, a world-class ML framework and platform that transforms data into actionable intelligence.

About the role:

We are seeking a highly experienced Subject Matter Expert (SME) in Electrical Submersible Pump (ESP) systems to join our team and guide the development of Lift.ai, an advanced analytical and machine learning platform for production optimization. This role is designed for a senior professional who combines deep ESP domain knowledge with the ability to collaborate on the integration of cutting-edge ML solutions that deliver unprecedented value to operators.

Responsibilities:

• Act as the technical authority for ESP design, operations, and optimization within n.lift
• Define and validate core ESP performance calculations, physics-based workflows, and diagnostic methodologies.
• Work with data scientists to embed machine learning models into engineering workflows, ensuring results are physically sound, explainable, and actionable.
• Review and validate hybrid (physics + ML) algorithms for optimization, prediction, and anomaly detection.
• Provide domain expertise to ensure ML outputs align with real-world ESP performance, failure modes, and operational constraints.
• Collaborate with software engineers to translate ESP physics, correlations, and field practices into scalable algorithms and user-facing tools.
• Mentor junior engineers and contribute to knowledge transfer across the team.
• Support product strategy by identifying high-value use cases for analytics + ML integration in artificial lift management.
• Represent Lift.ai as an industry thought leader in the application of advanced analytics and ML to ESP systems.

Qualifications:

• 10+ years of direct experience with ESP systems (design, operations, optimization, or troubleshooting).
• Expertise in ESP diagnostics (power, current, voltage, vibration, performance degradation, failure mechanisms).
• Solid understanding of petroleum production systems, artificial lift methods, and multiphase flow.
• Experience collaborating with software/ML teams on applied AI solutions (not required to build ML models, but able to guide and validate them technically).
• Strong analytical mindset with the ability to balance physics-based engineering and data-driven insights.
• Excellent communication skills for cross-functional collaboration and client engagement.
• Advanced degree (preferred) or equivalent experience in Petroleum, Electrical, or Mechanical Engineering.

This is a strategic role at the intersection of engineering expertise and machine learning innovation. As SME, you will ensure that Lift.ai becomes the industry’s most trusted AI-driven ESP optimization and system health platform, combining the best of engineering science with the power of data.

#J-18808-Ljbffr

Data Engineering – Subject Matter Expert (Dubai Hybrid)

About the role We are seeking a seasoned Data Engineering SME with strong experience in data platforms, ETL tools, and cloud technologies. The ideal candidate will lead the design and implementation of enterprise-scale data solutions, provide strategic guidance on data architecture, and play a key role in data migration, data quality, and performance tuning initiatives. This role demands a mix of deep technical expertise, project management, and stakeholder communication.

Key Responsibilities

• Lead the design, development, and deployment of robust, scalable ETL pipelines and data solutions.
• Provide technical leadership and SME support for data engineering teams across multiple projects.
• Collaborate with cross-functional teams including Data Analysts, BI Developers, Product Owners, and IT to gather requirements and deliver data products.
• Design and optimize data workflows using tools such as IBM DataStage, Talend, Informatica, and Databricks.
• Implement data integration solutions for structured and unstructured data across on-premise and cloud platforms.
• Conduct performance tuning and optimization of ETL jobs and SQL queries.
• Oversee data quality checks, data governance compliance, and PII data protection strategies.
• Support and mentor team members on data engineering best practices and agile methodologies.
• Analyze and resolve production issues in a timely manner.
• Contribute to enterprise-wide data transformation strategies including legacy-to-digital migration using Spark, Hadoop, and cloud platforms.
• Manage stakeholder communications and provide regular status reports.
  

Required Skills and Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field (MTech in Data Science is a plus).
• 8+ years of hands-on experience in ETL development and data engineering.
• Strong proficiency with tools: IBM DataStage, Talend, Informatica, Databricks, Power BI, Tableau.
• Strong SQL, PL/I, Python, and Unix Shell scripting skills.
• Experience with cloud platforms like AWS and modern big data tools like Hadoop, Spark.
• Solid understanding of data warehousing, data modeling, and data migration practices.
• Experience working in Agile/Scrum environments.
• Excellent problem-solving, communication, and team collaboration skills.
• Scrum Master or Product Owner certifications (CSM, CSPO) are a plus.

Upload your resume and our tool will compare it to the requirements for this job like recruiters do.

It has come to our attention that clients and candidates are being contacted by individuals fraudulently posing as Antal representatives. If you receive a suspicious message (by email or WhatsApp), please do not click on any links or attachments. We never ask for credit card or bank details to purchase materials, and we do not charge fees to jobseekers.

#J-18808-Ljbffr

Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you!
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.

We love making a difference for people worldwide through modern technology! With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey!

Technical Specialist – Implementation & Customer Support

We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.

About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer’s needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.

Key Responsibilities:

• Lead and execute customer implementation projects
• Analyze customer needs and configure systems accordingly
• Provide training and technical support throughout the process
• Troubleshoot and resolve technical issues
• Document configurations and processes
• Collaborate closely with project managers, developers, and support teams
• Monitor system performance and suggest improvements Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.

We are looking for someone with:

• Experience in a similar technical role within the automotive or public transport sector.
• Strong technical understanding of software and hardware
• Excellent problem-solving and project management skills
• Great communication skills in English (Arabic is a plus)
• Relevant degree in IT, Computer Science, or Engineering is an advantage

What we can offer you:

• The opportunity to work in an international, technology-driven environment
• Modern technology that makes a real difference
• A varied role combining technical expertise and customer interaction
  

The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.

Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden’s Top 100 Career Companies for the thirteenth consecutive year! Read more at: & Your Career Starts Here - Consat (teamtailor.com)

#J-18808-Ljbffr

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Technical Sales Specialist

Hybrid

About you

You are a technical specialist with experience in the industry and have a sound and broad expertise in the application of refractory products, preferably in cement, glass, nonferrous or petrochemical industry. Your excellent cooperation and communication skills make it easy to act as an interface between RHI Magnesita and its customers. As a Technical Expert at RHI Magnesita you will work hand in hand with the departments Sales, Engineering and R&D as well as our production plants and pursue the common goal of ensuring customer satisfaction and long-term customer loyalty

In addition, you have:

At least 10 years of professional experience in technical Marketing of refractories and/ or in the application of refractories in the industrial environment.

• Experience in quality management systems would be a plus.
• Bachelor’s or Master’s degree (e.g., chemical engineering, mechanical engineering, ceramic engineering, materials engineering or metallurgical engineering).
• Good MS office skills.
• Should be proficient in English. Knowledge of French would be considered a differential.
• Distinctive problem-solving competence, strong customer orientation.
• Willingness to travel extensively, 40% of worktime would be used for visiting customers.

About the job

The main purpose of this job is to spearhead technical marketing of RHI Magnesita products in the respective region by defining aggregate wise product strategies and implement target actions within agreed time frame to improve product performance and maximize profitability.

Your tasks will include:

• Resolve customer complaints and coordinate product failure analysis, trouble shooting and implementing solutions within target time frame to achieve customer satisfaction.
• Verify the effectiveness of the corrective and/or preventive actions implemented for their effectiveness
• Present & Review Products, Services, Solutions (value creation projects) at Key customers to gain edge over competition
• Create technical offers & proposals
• Provide technical expertise and detailed application knowledge of customer processes and refractory products to support the sales activities.

What we bring to the table

We are the acknowledged industry leader in innovative technology. Our company is defined by people. That’s why we attach so much importance to our employees. We have a collaborative culture that cherishes ideas and determination to add value for our customers. Our leadership style encourages openness, fresh thinking and initiative. We are pragmatic, positive and optimistic.

Challenging and diverse tasks within a multicultural and passionate working environment

• A responsible position within the Industrial Marketing & Technology Solutions team
• You can expect an attractive annual salary
• Health Insurance
• A pleasant working atmosphere and a dynamic, motivated and competent team
• We value a respectful and appreciative environment and cooperation with open decision-making processes

Do you recognize yourself in this role?

We are looking forward to your online application! Please upload your resume and cover letter via our career page. Applications via e-mail will not be taken into consideration.

About RHI Magnesita

RHI Magnesita is the result of the combination of RHI and Magnesita to form the global leading supplier of high-grade refractory products, systems and services. With more than 14,000 employees across more than 40 countries and € 3.1 billion in revenues we are the driving force of the refractory industry. But to deliver results for customers, that technology has to be put to work effectively. By people. That’s why we attach so much importance to our employees. Do you want to know more? Check out

#J-18808-Ljbffr

Overview

Build a Career that Makes a Difference

Welcome to our Careers section! We hire talented, dedicated, and driven individuals—the best and the brightest from all over the world. Join us as we develop and deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.

Position

Product Technical Specialist – Middle East

Location: Dubai | Team: Product Management | Job Type: Full-Time

Join a global healthtech leader transforming care delivery through smart, safe, and scalable digital solutions.

About the Role

As a Product Technical Specialist at InterSystems, you’ll be at the forefront of enabling successful healthcare system implementations across the Middle East. You’ll collaborate with regional and global teams to design, build, and support innovative solutions that meet regulatory requirements and real-world clinical needs.

You’ll work across the product lifecycle—from early discovery and integration design, to go-live support and long-term optimization—while maintaining a strong technical foundation and customer-centric mindset.

This is a dynamic, hands-on role that blends software development, problem-solving, and solution delivery in one of the most impactful sectors in the world: healthcare.

What You’ll Do

• Product Discovery & Design
  • Collaborate with project, product, and pre-sales teams to analyze customer requirements and design tailored solutions.
  • Participate in customer and third-party workshops to scope integrations, reports, migrations, and other technical components.
  • Estimate development and configuration effort across all phases of the project.
• Implementation & Delivery
  • Develop and test integrations, data migration scripts, reports, and configuration tools using modern technologies.
  • Work in sprints alongside the configuration team to deliver contracted functionality.
  • Conduct debugging and root-cause analysis for complex issues during and after release.
  • Work in agile delivery cycles in collaboration with configuration, QA, and service teams to ensure rapid and reliable delivery.
• Go-Live & Support
  • Support cutover planning and on-site go-live activities.
  • Assist with handovers to the Support team and provide third-line support when needed.
  • Evaluate and estimate changes introduced via Change Control or product evolution.
  • Act as a trusted technical advisor across implementation, support, and product teams.
  • Mentor team members and contribute to continuous improvement of delivery workflows.
  • Represent InterSystems with professionalism at customer sites and implementation partner locations across the region.

What You Bring

• Proficiency in software development, scripting, or technical solution design.
• Strong analytical and problem-solving abilities; can breakdown complex challenges.
• Excellent communication and facilitation skills for diverse audiences.
• Comfortable designing and documenting technical solutions.
• Experience working directly with customers or external stakeholders.

Nice to Have

• Experience with InterSystems technology or health care systems.
• Knowledge of Health Information Exchange (HIE) standards such as HL7 or FHIR.
• Ability to work independently in ambiguous situations and take full ownership.
• Multilingual (English + Arabic or French highly desirable).
• Familiarity with GCC healthcare regulations and environments.

Who You Are

• Strategic thinker with a passion for solving meaningful problems.
• Adaptable and calm under pressure; thrives in regulated environments where safety, precision, and compliance matter.
• Detail-oriented without losing sight of the big picture.
• Collaborative by nature, with a bias for action and learning.

Qualifications

• University degree in Computer Science, Engineering, or equivalent professional experience.
• Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region.

Why Join Us?

At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day—and we do it in a culture that values ownership, curiosity, and continuous improvement.

• A flat and fast-paced environment where your ideas matter.
• Global exposure and opportunities to grow.
• A chance to work on tech that drives real-world healthcare transformation.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .

Create a Job Alert

Interested in building your career at InterSystems? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select.

Degree Select.

Select.

LinkedIn Profile

InterSystems Employment History *

I have never worked at InterSystems

I am a current InterSystems employee or intern

I am a former InterSystems employee or intern

I have worked at an InterSystems Customer or Partner

Job Location * Select.

Please indicate relationship to job location

Do you now or have you previously worked for an InterSystems client? * Select.

Data Protection Information Notice * Select.

At InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes:

• The types of personal data you provide,
• How and why we process your data,
• Who may access or receive your data,
• Possible transfers of your data abroad (if at all),

Please provide your preferred first name or nickname (if different from first name provided above).

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call .

#J-18808-Ljbffr

Job Title: Technical Specialist – Security Operations and Compliance

Job Purpose: ManageSecurity Operations

Qualification: Bachelor’s Degree in IT, Computer Science or Cyber Security

Experience: 8+ Years in Security

Certification: CISSP (Mandatory), ISO27001 LI / LA, Cloud Certifications is a plus

Responsibilities:

• Security (Windows and Linux).
• Conduct Security Awareness Trainings Manage Day to Day Security Operations of Security Solutions.
• Perform / assist in Compliance Audits.
• Familiar with regulatory standards Such as UAE IA, PCI-DSS, etc.
• Experienced in Vulnerability Management, Malware Protection, Data Security, Web Application Security and Network Security.
• Strive to achieve KPIs.
• Coordinate to Achieve SLA requirements.
• Security Incident Management.
• vendor coordination to solve technical issues on time.
• Conduct Technology Risk Assessment.
• Ensure Compliance to System / Application / OS Hardening requirements.
• Knowledgeable of Operating Systems

Mandatory:

• Very Good understanding of the OSI Layer and Techniques / Technologies available to protect different layers.
• Experience in Certificate Lifecycle Management
• Excellent Troubleshooting skills to fix operational Issues.
• Experienced in Conducting / Coordinating Penetration Testing and Remediation.
• Experience in Certificate Lifecycle Management
• Excellent analytical and problem-solving skills.

Well Knowledgeable with Hands on experience (minimum of 3 Technologies)

#J-18808-Ljbffr

**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of .
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**Technical Application Specialist (UAE Nationals)**
This position works out of our UAE location in the Abbott Core Labs division, this is a fixed term contract role for 1 year, on a renewable basis
**About Diagnostics Division**
We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
The Application Specialist (Emirati Talent Program) will join Abbott's Core Diagnostics Division as part of a structured technical development program designed to prepare fresh Emirati graduates for future roles in medical diagnostics. The program provides hands-on experience in laboratory automation, immunoassay, chemistry, and hematology systems, as well as pre-analytical and post-analytical workflows.
The goal is to build technical expertise and customer-centric skills while supporting the delivery of diagnostic excellence across healthcare institutions in the UAE.
The candidate may also participate in remote technical support activities through Abbott's Remote Support Center, handling call registration, troubleshooting, and coordination to ensure timely customer response.
**What You'll Do-**
+ **Training & Development**
+ Participate in comprehensive onboarding and technical training programs led by Abbott specialists and field mentors.
+ Gain knowledge of Abbott's Core Lab systems including Alinity i (Immunoassay), Alinity c (Chemistry), Alinity h (Hematology), and automation / track systems.
+ Understand laboratory workflows across pre-analytical, analytical, and post-analytical phases.
+ Support instrument validation, correlation, and verification processes under supervision.
+ Assist in reagent and consumable management and instrument QC checks.
+ **Customer Support & Operations**
+ Support senior application specialists during instrument installations, customer training, and assay implementations.
+ Participate in on-site troubleshooting, documentation, and basic technical follow-up with customers.
+ Observe and contribute to customer satisfaction tracking (NPS) and feedback actions.
+ Prepare and maintain training and performance reports in compliance with Abbott quality procedures.
+ **Remote Support & Call Center Responsibilities**
+ Participate partially, fully, or on a rotational basis in Abbott's Remote Support Center to handle technical and customer support calls.
+ Perform call registration and documentation accurately within the service management system.
+ Conduct remote troubleshooting to resolve issues efficiently and minimize instrument downtime.
+ Ensure quick response times, professional communication, and effective coordination with field service engineers and application teams.
+ Support the dispatching of service calls and follow up to ensure timely closure and customer satisfaction.
+ Contribute to continuous improvement initiatives aimed at enhancing service responsiveness and customer experience.
+ **Quality & Compliance**
+ Comply with Abbott's safety and quality management systems.
+ Participate in internal audits, CAPA actions, and product complaint follow-up under supervision.
+ Ensure adherence to Good Laboratory Practices (GLP) and ISO 15189 principles.
+ **Collaboration**
+ Work collaboratively with Abbott's Service, Sales, and Quality Assurance teams.
+ Provide support for demonstrations, evaluations, and scientific meetings when required.
+ Demonstrate professional behavior aligned with Abbott's values and Emirati workforce development vision.
**Preferred Qualifications-**
**Education**
+ Bachelor's degree in one of the following fields: - Medical Laboratory Science / Clinical Laboratory Science - Biomedical Engineering - Biotechnology / Life Sciences - Medical Technology
+ Recent graduates or candidates with up to 2 years of experience in hospital or reference laboratories are encouraged to apply.
**Background**
+ Proven track record in a similar position supported by management and customer references
+ Fundamental understanding of laboratory testing principles and workflows (sample reception, centrifugation, analysis, validation, and reporting).
+ Familiarity with automated analyzers and LIS (Laboratory Information Systems) is an advantage.
+ Excellent communication, teamwork, and presentation skills.
+ Curious, self-driven, and eager to learn within a fast-paced healthcare environment.
+ Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
+ Ability to travel within the UAE for customer site support or training.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email