6 759 Staff Development jobs in the United Arab Emirates
Learning, Development
Posted today
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Job Description
We are looking for a heartfelt Learning Development & Quality Manager who will be responsible for strategically enhancing the hotels performance by identifying training needs developing effective learning initiatives and meticulously overseeing quality standards to ensure exceptional Heartist and guest experiences.
- Identify training needs through various sources (guest feedback appraisals departmental requests) develop comprehensive annual training plans and create quarterly and annual training calendars to meet hotel goals and ambassador development.
- Design source and deliver a variety of training courses including new hire orientation programs ensuring they generate a positive first impression and emphasize guest service.
- Supervise and monitor on-the-job training initiatives ensuring HODs utilize available tools and provide guidance to managers and ambassadors on training opportunities and career development.
- Maintain accurate training records and monitor the effectiveness of pre- and post-course briefings to maximize training benefits and identify future needs.
- Create quality awareness communicate quality requirements and policies and promote continuous improvement throughout the Hotel.
- Schedule and monitor audits of various areas based on hotel and LQA standards and analyze LQA data to formulate action plans with departments.
- Regularly analyze guest feedback from various sources (TrustYou LQA social media Tripadvisor) generate daily guest satisfaction reports and participate in briefings to present results and discuss incidents.
- Be a brand and quality Heartist by nature enforcing the Language of Luxury in every step of the day
Qualifications :
- Bachelors degree in Human Resources management or Hospitality Management
- Previous experience of leadership in the area of Quality L&D or similar area
- Knowledge of luxury hotel standards
- Ability to train and develop team members
- Excellent organizational skills
- Analytical skills
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrLearning & Development Officer

Posted 2 days ago
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Job Description
**Why Work for Hilton?**
Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 8,600 properties with more than 1 million rooms in 139 countries and territories. In the 105 years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.
**As a Learning & Development Officer (Entry Level Role), you would be responsible for:**
As an L&D Officer (Entry Level Role) you will assist in daily HR and L&D operations and work with team members to demonstrate your abilities and gain knowledge in the hospitality industry. If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an role with us. This is an excellent way for you to gain robust work experience and new skills that will be invaluable when you are ready to pursue your professional career in HR or L&D.
The L&D team oversees all training activities, learning and development programs, systems and practices and drives the company's career development and talent management program.
The candidate will work closely with the L&D Manager and the HR Team. The nature of work will entail supporting the team in both daily operations, project management and strategic aspects of L&D.
**Key responsibilities include:**
+ Coordinating and facilitating activities between the L&D Manager, Departments, HR including meetings schedules, etc.
+ Managing L&D programs as well as talent management activities including registration, administration and logistical or venue arrangements
+ Maintaining hotel training calendar, team productivity reports, updated L&D curriculum versions as well as inventory management of L&D and talent management materials
+ Processing L&D related payments and tracking expenses
+ Having full oversight and responsibility for maintaining our talent management matrix system/database
+ Creating and Conducting training courses for team members on all relevant subjects
+ Supervising and monitoring progress made via training programmes or schemes
+ Ensuring employees receive statutory required training
+ Supporting associate engagement projects
+ Handling daily administrative tasks related to L&D
+ Coordinate assigned L&D Projects with partner departments
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
+ Hospitality - We're passionate about delivering exceptional guest experiences.
+ Integrity - We do the right thing, all the time.
+ Leadership - We're leaders in our industry and in our communities.
+ Teamwork - We're team players in everything we do.
+ Ownership - We're the owners of our actions and decisions.
+ Now - We operate with a sense of urgency and discipline
**Skills & Abilities:**
You should be a high-potential candidate who is passionate, committed and keen to establish a career in the hospitality industry and/or Human Resources discipline with the following attributes:
+ Ability to excel in a fast-paced and action-biased environment
+ Detailed-oriented, structured, and organized
+ Excellent communication and interpersonal skills
+ Excellent command of spoken and written English
+ Excellent analytical and numeracy skills
+ Strong presentation skills and team member relations
+ Proficient in Microsoft Office (focusing on MS Excel and MS PowerPoint)
+ Excellence in technology such as adaptability to software and using new tools is required
**Qualifications / Education:**
+ Studying or Graduate of Human Resources, Social Sciences, Business Management, Marketing, or Hospitality
+ Previous hospitality internships in Operating Departments, Finance, HR or L&D
**Hilton Work Perks**
In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy person!
In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Learning & Development Officer_
**Location:** _null_
**Requisition ID:** _HOT0BT72_
**EOE/AA/Disabled/Veterans**
Coordinator – Learning & Development
Posted today
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Job Description
On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
About The Position
The Coordinator – Learning & Development plays a key role in supporting the design, delivery, and administration of employee training and development programs. This role ensures smooth execution of learning initiatives, maintains training records, and provides logistical and administrative support to enhance employee growth and organizational capability.
The Primary Duties And Responsibilities Of This Role Are
- Coordinate and schedule training sessions, workshops, and e-learning programs
- Maintain accurate training records and manage the learning management system (LMS)
- Assist in the development of training materials and resources
- Support onboarding and orientation programs for new employees
- Communicate with internal stakeholders and external vendors to organize learning events
- Monitor attendance, feedback, and effectiveness of training programs
- Prepare reports and presentations on learning metrics and outcomes
- Provide administrative support for career development and performance management initiatives
- Stay informed about trends and best practices in learning and development
The ideal candidate for this position will have the following experience and qualifications:
- Bachelor’s degree in human resources, Education, Business Administration, or a related field
- 1–3 years of experience in HR, training coordination, or administrative support
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office and familiarity with LMS platforms
- Attention to detail and ability to manage multiple tasks simultaneously
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
#J-18808-Ljbffr
Learning & Development Officer
Posted today
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Job Description
DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Learning & Development Officer to join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. The role reports to the L&D Manager and is a great opportunity to start or transition your career into an L&D role in the Hospitality Industry.
Why Work for Hilton?
Hilton is one of the largest and fastest-growing hospitality companies in the world, with more than 8,600 properties with more than 1 million rooms in 139 countries and territories. In the 105+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100+ million members in our award-winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.
As a Learning & Development Officer (Entry Level Role), you would be responsible for:
As an L&D Officer (Entry Level Role) you will assist in daily HR and L&D operations and work with team members to demonstrate your abilities and gain knowledge in the hospitality industry. If you are interested in gaining real world experiences, looking for the best discipline to apply your talents, and open to opportunities to network with skilled professionals in hospitality, then you are ready for an role with us. This is an excellent way for you to gain robust work experience and new skills that will be invaluable when you are ready to pursue your professional career in HR or L&D.
The L&D team oversees all training activities, learning and development programs, systems and practices and drives the company’s career development and talent management program.
The candidate will work closely with the L&D Manager and the HR Team. The nature of work will entail supporting the team in both daily operations, project management and strategic aspects of L&D.
Key responsibilities include:
- Coordinating and facilitating activities between the L&D Manager, Departments, HR including meetings schedules, etc.
- Managing L&D programs as well as talent management activities including registration, administration and logistical or venue arrangements
- Maintaining hotel training calendar, team productivity reports, updated L&D curriculum versions as well as inventory management of L&D and talent management materials
- Processing L&D related payments and tracking expenses
- Having full oversight and responsibility for maintaining our talent management matrix system/database
- Creating and Conducting training courses for team members on all relevant subjects
- Supervising and monitoring progress made via training programmes or schemes
- Ensuring employees receive statutory required training
- Supporting associate engagement projects
- Handling daily administrative tasks related to L&D
- Coordinate assigned L&D Projects with partner departments
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
You should be a high-potential candidate who is passionate, committed and keen to establish a career in the hospitality industry and/or Human Resources discipline with the following attributes:
- Ability to excel in a fast-paced and action-biased environment
- Detailed-oriented, structured, and organized
- Excellent communication and interpersonal skills
- Excellent command of spoken and written English
- Excellent analytical and numeracy skills
- Strong presentation skills and team member relations
- Proficient in Microsoft Office (focusing on MS Excel and MS PowerPoint)
- Excellence in technology such as adaptability to software and using new tools is required
- Studying or Graduate of Human Resources, Social Sciences, Business Management, Marketing, or Hospitality
- Previous hospitality internships in Operating Departments, Finance, HR or L&D
In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy person!
In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
DoubleTree by Hilton Resort & Spa Marjan Island
Schedule
Full-time
Brand
Doubletree by Hilton
Job
Human Resources
#J-18808-Ljbffr
Learning & Development Specialist
Posted today
Job Viewed
Job Description
Alrais Holding is a diversified conglomerate based here in Dubai UAE, specializing in multiple sectors such as hospitality. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.
ABOUT THE ROLE:
We are seeking a proactive and detail-oriented Learning & Development Trainer to join our Human Resources team. In this role, you will assist in the design, implementation, and evaluation of training programs aimed at enhancing hospitality employees' skills, knowledge, and capabilities. Your contributions will be pivotal in ensuring that our training initiatives align with organizational goals and foster ongoing employee development.
KEY RESPONSIBILITIES:
- Conduct Training Needs Assessments: Identify training and development needs across the organization through job analysis, performance reviews, and consultations with managers.
- Program Design and Development: Assist in creating engaging and effective training programs and materials, including e-learning modules, workshops, and seminars.
- Facilitate Training Sessions: Deliver training sessions using various instructional techniques to enhance employee skills and knowledge.
- Evaluate Training Effectiveness: Assess the impact of training programs through feedback surveys, performance metrics, and follow-up evaluations.
- Coordinate Training Logistics: Manage the scheduling, venue arrangements, and communication for training sessions to ensure smooth execution.
- Administer Learning Management System (LMS): Oversee the LMS to track training activities, maintain records, and ensure accessibility of training materials.
- Support Employee Development Initiatives: Assist in implementing mentorship, coaching, and career development programs to support employee growth.
- Ensure Compliance Training: Coordinate and monitor mandatory compliance training to ensure adherence to legal and organizational standards.
- Documentation and Reporting: Maintain accurate records of training activities and prepare regular reports on training outcomes and metrics.
- Promote a Learning Culture: Encourage continuous learning and development across the organization by advocating for training opportunities and resources.
REQUIREMENTS:
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
- With at least 5 years of experience in training and development in the hospitality industry.
- Strong knowledge of adult learning principles, instructional design, and training methodologies.
- Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
- Excellent communication and presentation skills.
- Strong organizational and project management skills.
- Analytical skills and attention to detail.
If you're passionate about fostering employee development and eager to contribute to a dynamic learning environment, we'd love to hear from you. Apply today to be part of our team
#J-18808-LjbffrLearning & Development Specialist
Posted today
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Job Description
Job description:
Your purpose:
Do you thrive on designing and deliver engaging learning experiences that ignite potential and fuel business success? Are you an energetic, adaptable individual who loves seeing people grow? If so, Air Arabia's dynamic Learning & Development team is searching for you
Join us and make a real impact:- Craft impactful learning solutions:Address Air Arabia's specific challenges by designing and delivering innovative training programs for managers,customer service teams,and staff spread across Middle East, North Africa, South Asia and beyond.
- Become a performance game-changer:Develop programs that demonstrably improve employee performance,increase customer satisfaction,and elevate team collaboration.
- Embrace diverse audiences:Engage and inspire various stakeholders coming from over 100 nationalities,from Air Arabia group and its multiple entities,using blended learning approaches and technology.
- Fuel a culture of learning:Champion continuous learning and development,collaborating with line managers to ensure training translates into real-world impact.
- Be a creative catalyst:Inject your passion and enthusiasm into training sessions,fostering a fun and dynamic learning environment where everyone thrives.
You're a perfect fit if you:
- Hold a bachelor's degree in business administration,Psychology,or equivalent.
- Possess certifications like "Train the Trainer" or "Instructional Design."
- Possess 5+ years of experience designing and delivering impactful training programs (leadership,customer service,behavioral).
- Have a proven track record of managing the entire training cycle: learner needs analysis,content creation,delivery,assessment,and reporting.
- Exude confidence and charisma as a facilitator,captivating audiences and driving meaningful conversations.
- Are a self-starter who thrives in a fast-paced environment,readily adapting to new challenges and opportunities.
- Believe in the power of collaboration and communication,building strong relationships with stakeholders across the organization.
- Have a basic understanding of e-learning content development and video production to create engaging learning experiences.
- Are a team player and always ready to learn new things and execute them real-time.
Bonus points if you:
- Have BPS level a & b certificates.
- Hold a Coaching certification.
- From aviation, hospitality, retail, or travel industry.
Ready to embark on a rewarding journey with Air Arabia? We can't wait to meet you
#J-18808-LjbffrLearning Development Coordinator
Posted today
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Job Description
- Assist the Training Manager in the development of a comprehensive training plan of all training activities for the year to be reviewed quarterly and recommendations made where necessary.
- Assist the Training Manager in managing and developing the ambassadors ensuring that they are developed to their maximum potential and efficiency and monitor their performance to stay current with Sofitel philosophies and methodologies.
- Advise the Training Manager of any new support materials that would be beneficial to the hotel.
- Ensure that monthly and weekly training schedules are distributed timely.
- Ensure the training of Departmental trainers and their maximum utilization in each department.
- Schedule regular meetings with respective Departmental trainers and their Department Heads to discuss training matters.
- Work with the Departmental Trainers and ensure that they submit and conduct Monthly Departmental Training Schedules.
- Plan, implement, and monitor in conjunction with the Training Manager and management team.
- Orientation Training
- Hygiene Training
- Health and Safety Training
- Language Training
- Planet 21 Initiatives
- Company Sports & Social Events
- Review the progress of the Ambassador Program and make recommendations where necessary.
- Be responsible for the compilations and implementation of the following ambassador communications:
- Ambassador Handbook
- Ambassador Newsletter
- Ambassador Notice Boards
- Be Magnifique Board
- Knowledge Tree
- Ensure a strong creative and effective communication system within the hotel to keep ambassadors informed on all training activities.
- Maintain an effective filing system for proper maintenance of all training documentation records and materials.
- Initiate and maintain annual assessments of the training efforts in the hotel.
- Maintain an up-to-date computerized Training Record system.
- Identify candidates both internally and externally for Corporate/Management Training Programs.
Remote Work: No
Employment Type: Fulltime
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learning & development officer
Posted today
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Job Description
Learning and Development Officer
Candidates: 4+ years of experience
Gender: Male
Nationality: Any
Salary: As per market standards
Industry: Preferably Finance
Job Purpose:The Learning and Development Officer is responsible for identifying staff training and development needs, and for planning, organizing, and overseeing appropriate training to enhance employee skills, performance, productivity, and quality of work.
Key Responsibilities:- Training Needs Analysis (TNA):
- Collaborate with department heads to assess training needs across the organization.
- Conduct surveys, interviews, and performance reviews to identify learning gaps.
- Program Development & Delivery:
- Design and deliver effective learning programs and materials (e.g., e-learning, workshops, seminars).
- Source or liaise with external providers when necessary.
- Customize training to suit various roles and levels within the organization.
- Monitoring & Evaluation:
- Track training effectiveness using KPIs and feedback mechanisms.
- Report on outcomes and suggest improvements.
- Maintain accurate training records and ensure compliance with mandatory training.
- Career and Leadership Development:
- Support succession planning by identifying and nurturing high-potential employees.
- Facilitate mentorship and coaching initiatives.
- Compliance & Reporting:
- Ensure training programs meet legal and industry-specific standards.
- Prepare reports and updates for senior management.
- Stakeholder Engagement:
- Work closely with HR and management to align training initiatives with strategic goals.
- Communicate effectively with employees at all levels.
Learning & Development Manager
Posted today
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Job Description
We are seeking a visionary and motivational Learning & Development Manager to join our team in Ras Al-Khaimah United Arab Emirates. As a key member of our People & Culture department you will be responsible for designing implementing and overseeing comprehensive learning and development programs that align with our organizations strategic goals and enhance employee performance.
- Develop and execute a strategic learning and development plan that supports organizational objectives and promotes a culture of continuous learning
- Design implement and evaluate training programs workshops and e-learning modules to address skill gaps and improve employee performance
- Collaborate with department heads to identify training needs and create tailored development plans
- Manage the learning management system (LMS) and ensure its effective utilization across the organization
- Lead and mentor a team of learning and development professionals
- Develop and manage the departments budget ensuring cost-effective allocation of resources
- Analyze training effectiveness through various metrics and prepare reports for senior management
- Stay current with industry trends and best practices in learning and development
- Ensure compliance with UAE labor laws and regulations in all training initiatives
Qualifications :
- Bachelors degree in Human Resources Education Business Administration or related field; Masters degree preferred
- 5 years of experience in learning and development or a related field
- Proven track record in designing and implementing successful training programs and leadership development initiatives
- Strong communication and presentation skills with the ability to engage diverse audiences
- Proficiency in learning management systems (LMS) and instructional design tools
- Expertise in adult learning principles and methodologies
- Solid project management skills with the ability to manage multiple initiatives simultaneously
- Data analysis and reporting abilities to measure and communicate training effectiveness
- Experience in budgeting and resource allocation
- Knowledge of talent development best practices and industry trends
- Familiarity with UAE labor laws and regulations
- Relevant certifications such as CPLP or ATD certifications are a plus
- Decisive leadership style with a vision for driving organizational growth through employee development
Additional Information :
Whats In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands
- Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrLearning Development Specialist
Posted today
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Assistant Learning Manager
Job Description:
This role is pivotal in supporting our organizational learning and development initiatives. The Assistant Learning Manager will be responsible for coordinating and delivering training programs that enhance team performance and ensure alignment with established brand standards.
Key Responsibilities:- Assist in the design and implementation of onboarding programs to facilitate new team members' integration into the organization.
- Conduct department-specific training sessions to equip team members with necessary skills and knowledge.
- Maintain accurate records of training activities to track progress and identify areas for improvement.
The ideal candidate will possess 1-3 years of experience in learning and development or a similar field, preferably within the hospitality or service industry. Strong communication, organizational skills, and a passion for team member development are essential for success in this role.
Requirements:- Experience in delivering training sessions and developing learning materials is an advantage.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Learning Management Systems (LMS).
- Ability to work collaboratively across departments and adapt to a fast-paced environment.
We offer a dynamic and supportive work environment where you can grow and develop your skills.