What Jobs are available for Staff Training in the United Arab Emirates?

Dubai, United Arab Emirates | Posted on 02/05/2025

Ruad Consulting is an expansion of SCOPI (Strategic Center for Organizational Performance Improvement), a company established in 2008 in Amman, Jordan. Ruad Consulting aims to empower public and private sectors across the MENA region by delivering innovative, world-class management consulting services that drive excellence and sustainable growth. The company specializes in excellence models, customer service models, training, quality standards, and more.

Ruad Consulting is committed to excellence, human-centric values, pro-activeness, professionalism, and dedication to clients' success.

Role Description

This is a full-time on-site role for a Training Coordinator located in Dubai. The Training Coordinator will be responsible for coordinating training sessions, developing training and development programs, facilitating communication between trainers, trainees, and clients, and ensuring the overall effectiveness of training initiatives.

Requirements

Qualifications

• Training Coordination and Training & Development skills
• Experience in Training and related certificates like (TOT) is a plus
• Excellent organizational skills and attention to detail
• Ability to adapt to diverse training needs and styles
• Proficiency in MS Office and Learning Management Systems
• Experience in a consulting or corporate training environment is a plus
• Arabic & English speaking and writing is a must

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Responsibilities

• Develop Training Programs: Design and create engaging and effective training programs tailored to various roles within the company, including sales and property management.
• Training Delivery: Conduct training sessions and workshops to deliver content effectively, ensuring participants gain practical knowledge and skills.
• Evaluate Training Needs: Assess and identify training needs through performance evaluations, feedback, and industry trends to keep programs relevant and impactful.
• Leadership & Coaching: Provide leadership and coaching to team members, fostering a culture of continuous learning and development.
• Stay Updated: Keep abreast of industry developments, emerging trends, and best practices to ensure training programs remain current and effective.
• Monitor & Report: Track and evaluate the effectiveness of training programs, providing reports and recommendations for improvements as needed.
• Collaboration: Work closely with other departments and stakeholders to align training initiatives with organizational goals and objectives.

Qualifications

• Minimum of 3 years of experience in the real estate industry.
• Strong understanding of the real estate market and operations.
• Excellent leadership and coaching skills.
• Proven experience in a training role, preferably within the real estate industry.
• Excellent presentation, communication, and interpersonal skills.
• Ability to create and implement effective training materials and programs.
• Proficient in evaluating training effectiveness and making data-driven decisions.
• Up-to-date with industry trends and training methodologies.

Job Details

Location: Dubai

Job Type: Full-time

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Job Summary:

We are seeking a detail-oriented and experienced Training Specialist to join our team. The ideal candidate will be responsible for designing, delivering, and evaluating comprehensive training programs for employees, focusing on company policies, internal software tools, and applications used across the organization. This role will play a key part in enhancing employee skills, ensuring compliance, and supporting overall organizational performance through effective training strategies.

Key Responsibilities:

• Design and deliver engaging training sessions (in-person and/or virtual) on company policies, procedures, and internal tools/applications.

• Create coaching materials, training manuals, user guides, and instructional content tailored to various departments and roles.

• Develop and implement learning assessments (quizzes, tests, or practical evaluations) to measure employee understanding and retention of training materials.

• Continuously assess training effectiveness through feedback, testing, and performance metrics, and make improvements as needed.

• Collaborate with department heads to identify training needs and align content with business goals.

• Maintain training records and documentation in compliance with internal standards and regulatory requirements.

• Stay up to date with best practices in training, coaching methodologies, and instructional design.

• Support onboarding processes by delivering orientation sessions to new hires.

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

As a Training and Quality Coordinator , you will support the Learning & Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel’s commitment to excellence.

Key Responsibilities:

• Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up.
• Maintain training calendars and ensure team members are informed of upcoming sessions.
• Support onboarding programs and assist with new team member orientations.
• Track training attendance, maintain accurate records, and generate reports.
• Assist in preparing presentations, certificates, and training content.
• Help monitor service standards through quality audits and feedback reports.
• Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys.
• Coordinate with departments to follow up on training and quality improvement plans.
• Support mystery audits and ensure corrective actions are tracked.
• Help update SOPs and service checklists in collaboration with departments.

Desired Skill & Expertise

• 1–2 years of experience in a training, HR, or quality coordination role (hospitality experience preferred).
• Excellent organizational skills and attention to detail.
• Strong interpersonal and written communication skills.
• Proficient in Microsoft Office (especially PowerPoint, Excel, Word).
• Positive, service-oriented mindset with a passion for development and excellence.
• Fluent in English; additional languages are a plus.

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Aftersales Training Manager page is loaded# Aftersales Training Managerlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R PURPOSE / DETAILS OF THE JOB**Mission & Main Objectives*** Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.* Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.* Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.* Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.* Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.**Main tasks and responsibilities (Including team management if any):*** **Technical Training** + Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training. + Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline. + Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications. + Conduct frequent technical training needs analysis in the market. + Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region. + Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs. + Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.* **Service & Parts (Non-Technial) Training** + Train and certify NSC non-technical trainers on Global Nissan Sales & Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training. + Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline. + Conduct frequent non-technical training needs analysis in the NMEF markets. + In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance* **Administrative** + Ensure all training materials are available and reasonably up-to-date on the Learner Management System. + Ensure all NSCs are competent in usage of the LMS to manage training delivery and records. + Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy. + Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required. + Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification. + Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required. + Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy. + Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy. + Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management. + Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources. + Lead organisation of regional training events including Skills Contests, New Model TTT, etc. + Develop annual training budget inline with company business strategies and monitor implementation thereof. + Lead training team members/subordinates (where applicable)**Country Specifics*** NMEF markets**KPIs*** Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.* Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.* Maintain Parts Sales Consultants and Managers training certification* Maintain Service Manager certification* Other KPIs are required by business on ad-hoc basis**Background & Experience***Specific technical skills*** Significant experience and skills training and development (min 7-8 years)* Affinity and/or experience with Training activities & dealer network (Sales and Aftersales)* Experience and affinity with systems, technology and digital* Cross functional management skills* Ability to conduct public presentations* Strong car culture and automotive background knowledge* Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.* Proven competency in delivering quality technical training to trainers* Certified automotive high voltage technician/trainer* Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)* Knowledge of Cornerstone Saba LMS**Behavioral Competencies Required*** Pedagogical skills* High level of autonomy and leadership* Effective communication and presentation skills* Training material and content Development skills* Structured and analytical* Cross functional and cross-cultural skills* Coaching and Mentoring skillsMinimum Education* Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)* Certificate/Diploma in Adult education/training/Train-The-Trainer (required)* University degree in Business Management or equivalent (advantageous)Language Requirements* Fluent in English, Arabic (optional) At Nissan, we believe that the differences among us – differences in race, gender, age, mindset, religion, people with disabilities and much more – make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.#LI-RBDubai United Arab Emirates #J-18808-Ljbffr

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, you will be responsible for conceiving, designing, developing, and delivering training for Property Inside Sales employees and support for the learning and development needs of the property sales team. You will also run the New Hire Training program, Employee Onboarding, Ongoing Sales Training, Technical, Product and System training, Policy Training, and refreshers and post-training interventions to update the employees with the required knowledge.

In this role, you will:

• Design a comprehensive training plan and roadmap for the vertical and the respective offices, ensuring alignment with business objectives.

• Conduct structured Training Needs Assessments (TNA) with commercial and support teams to identify skill gaps and training priorities.
• Create engaging and effective training modules tailored to business needs, covering both technical and behavioural competencies.
• Design and administer quizzes, assessments, and knowledge checks to evaluate employee skill levels and training impact.
• Oversee the onboarding process for commercial and support employees, ensuring a smooth transition and early productivity.
• Conduct interactive virtual training sessions to support remote and local employees across different regions.
• Oversee and manage LMS users and groups for the relevant departments and regional offices, ensuring seamless access to training resources.
• Track and report training effectiveness and employee performance progress to line managers, ensuring continuous learning improvements.
• Regularly assess the impact of training programs, aligning outcomes with organisational goals and making data-driven enhancements.
• Engage with business heads and department stakeholders to continuously gather training requirements and optimise learning solutions.
• Provide regular reports on learning initiatives, interventions, and their impact on business performance.
• In coordination with the Tech teams, conduct system and process training for commercial and support employees to ensure seamless technology adoption.
• Support performance enhancement initiatives in collaboration with Sales Effectiveness teams, providing targeted learning interventions.
• Partner with Business Intelligence and Marketing teams to design and implement Market Intelligence training programs for commercial teams.
• Work on strategic projects as assigned by the line manager, contributing to broader business initiativesn.

• A bachelor’s degree;
• Minimum of 4 years of experience in a similar role.
• Understanding of LMS and CRM.
• Experience with CRM platforms.
• Experience with Learning Management Systems;
• Strong communication skills.
• Strong writing and editing skills.
• Excellent Communication skills.
• Strong presentation skills.
• Problem-Solving.
• Teamwork.

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEdubizzle

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Technical Training Instructor

For our client, we are recruiting a Technical Training Instructor, for Abu Dhabi, Barakah Power Plant.

This role involves full engagement with the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) instructional design model, ensuring effective training delivery and continuous improvement. Administrative responsibilities include supporting training documentation, database maintenance, and compliance with training standards.

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Dubai, United Arab Emirates | Posted on 14/12/2024

Blue Ocean Corporation is a leading conglomerate and world leader in driving continuous growth and transformation across a multitude of industries and sectors. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training and Conferences landscapes.

From our humble beginnings to our present status as a global market leader, we take pride in our global footprint and the transformative impact we have had on industries. With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for our B2B and B2C clients.

Job Description

• Conduct outbound calls to prospective clients to introduce and promote Blue Ocean’s products and services.
• Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
• Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Engage with the target audience in India while operating from Dubai.

Requirements

• Minimum 2 years of telesales or inside sales experience.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Excellent communication skills in English.
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
• Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
• Proficient in using MS Office applications.

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Abu Dhabi, United Arab Emirates | Posted on 04/03/2025

Blue Ocean Corporation is a leading conglomerate and world leader in driving continuous growth and transformation across a multitude of industries and sectors. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training and Conferences landscapes.

From our humble beginnings to our present status as a global market leader, we take pride in our global footprint, and the transformative impact we have had on industries.

With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for our B2B and B2C clients.

Job Description

• Conduct outbound calls to prospective clients to introduce and promote Blue Ocean’s training courses.
• Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
• Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the training procedures, ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain an accurate database of all sales activities and client interactions in the CRM system.

Requirements

• Minimum 2 years of inside sales experience.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Excellent communication skills in English & Arabic.
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
• Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
• Proficient in using MS Office applications.

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