135 Stakeholder Relations jobs in the United Arab Emirates
Client Relationship Management
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Company:
Description:The Client Relationship Management - Analyst will play a crucial role in enhancing client satisfaction and loyalty by providing exceptional support and analysis to our client relationship management team. This position involves collaborating with various internal departments to ensure that client needs are met effectively and efficiently. The ideal candidate will possess strong analytical skills excellent communication abilities and a proactive approach to problem-solving.
We will count on you to:
- Serve as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner to ensure a positive client experience.
- Analyze client data and feedback to identify trends insights and opportunities for improvement in service delivery and client engagement.
- Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
- Work closely with cross-functional teams including sales marketing and operations to align client needs with company offerings and initiatives.
- Maintain accurate records of client interactions feedback and action items in the CRM system to ensure continuity and accountability.
What you need to have:
- Bachelors degree in Business Administration Finance or a related field.
- 0-1 years of experience in client relationship management customer service or a similar analytical role.
- Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
- Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
- Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills and attention to detail.
What makes you stand out:
- A proactive approach to problem-solving and a willingness to learn and develop further.
- Strong interpersonal skills to effectively collaborate with team members and clients.
- A commitment to delivering high-quality work and supporting the overall success of the client relationship management team.
Required Experience:
IC
#J-18808-LjbffrClient Relationship Management - Analyst
Posted 1 day ago
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Job Description
Company:
Description:
The Client Relationship Management - Analyst will play a crucial role in enhancing client satisfaction and loyalty by providing exceptional support and analysis to our client relationship management team. This position involves collaborating with various internal departments to ensure that client needs are met effectively and efficiently. The ideal candidate will possess strong analytical skills excellent communication abilities and a proactive approach to problem-solving.
We will count on you to:
- Serve as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner to ensure a positive client experience.
- Analyze client data and feedback to identify trends insights and opportunities for improvement in service delivery and client engagement.
- Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
- Work closely with cross-functional teams including sales marketing and operations to align client needs with company offerings and initiatives.
- Maintain accurate records of client interactions feedback and action items in the CRM system to ensure continuity and accountability.
What you need to have:
- Bachelors degree in Business Administration Finance or a related field.
- 0-1 years of experience in client relationship management customer service or a similar analytical role.
- Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
- Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
- Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills and attention to detail.
What makes you stand out:
- A proactive approach to problem-solving and a willingness to learn and develop further.
- Strong interpersonal skills to effectively collaborate with team members and clients.
- A commitment to delivering high-quality work and supporting the overall success of the client relationship management team.
Required Experience:
IC
#J-18808-LjbffrLead, Supplier Relationship Management
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Job summary:
To build and maintain strong relationships with suppliers. Foster collaboration, resolve conflicts, and drive joint initiatives, contribute to the organization's success in achieving strategic objectives, enhancing operational efficiency, and fostering innovation through supplier partnerships.
General Responsibilities:
- Policy, Procedures, Process and Systems
- Ensure the compliance of organization's policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
- Reporting
- Ensure that all reports are completed timely and comply with the business policies and standards.
- Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
- Comply with organization's requirements in a timely manner.
Job Specific Responsibilities:
- Foster collaborative relationships with key suppliers, establishing open lines of communication and building trust.
- Proactively engage with suppliers to understand their needs, challenges, and strategic objectives, aligning them with the organization's goals.
- Act as the primary point of contact for supplier-related matters, ensuring timely and effective communication.
- Proactively identify and address conflicts or issues that arise in the supplier relationship, working towards timely and satisfactory resolutions.
- Facilitate constructive dialogue and negotiation between the organization and suppliers to find mutually beneficial solutions.
- Collaborate with cross-functional teams to address any operational or contractual issues that may impact the supplier relationship.
- Organize and facilitate supplier engagement activities, such as workshops, joint improvement initiatives, and innovation sessions.
- Encourage collaboration and knowledge sharing between the organization and suppliers to drive continuous improvement and innovation.
- Actively seek opportunities for joint projects and initiatives that enhance operational efficiency, quality, and innovation.
- Lead and initiate regular joint business reviews with suppliers, sharing performance data and insights.
- Assess suppliers' capabilities and identify opportunities for skill and capacity development.
- Facilitate training programs and resource sharing initiatives to enhance suppliers' capabilities and performance.
HSE, Security, and Risk Protocols:
The Employee shall adhere to all the HSE, Security and Risk Management Rules & Procedures communicated by the company, including:
- Taking reasonable care of their own health, safety, and security.
- Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work.
- Co-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements.
- Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves.
- Report all HSE and security incidents and work-related injuries.
- Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare.
Essential Requirements
- Bachelor's degree in Supply Chain Management, Business Administration or equivalent
- 6 years of relevant working experience
Desired Requirements
- Master's degree in Supply Chain Management, Business Administration or equivalent
Fund Setup and Relationship Management
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The role is responsible for supporting clients that aim for setting up and supporting a regulated license under DFSA and FSRA regulatory framework such as Category 3A, 3B, 3C and Category 4 obtaining Category 3C or Category 4 license while providing excellence in fund services client relationship management and nurturing client relationships within our Fund Services business line. The role holder shall primarily interface between external parties (regulator, fund sponsors, fund managers, auditors, bankers, brokers, legal counsels, etc.) to understand their requirements and internal parties to ensure compliance, ensuring all the deliverables are accurate, on time and of high quality.
PRIMARY DUTIES AND RESPONSIBILITIESFUND FORMATION
- Assist with the initial engagement and pre-application process with the DIFC and DFSA and FSRA for Category 3A, 3B, 3C and Category 4 license applications on behalf of clients.
- Draft and/or support the preparation of the Regulatory Business Plan (RBP) and facilitate its submission to the DFSA/FSRA for preliminary feedback.
- Completion of all required DFSA/FSRA application forms, including AUT-CORE, AUT-IND, and AUTAMS, as applicable.
- Compiling and preparation of the complete application packages for Category 3A, 3B, 3C and Category 4 license applications.
- Submission of or provide support in filing the final application package, inclusive of the RBP and all supporting documentation, to the DFSA/FSRA.
- Be the primary point of contact between client and the Regulator and provide ongoing support and coordinate responses to DFSA/FSRA queries, as well as assist in scheduling and preparation for DFSA/FSRA interviews.
- Coordination on the company incorporation process with the DIFC/ADGM, including assistance in securing physical office premises and ensuring full compliance with all incorporation requirements.
- Facilitating the process for opening a corporate bank account.
- Submission of the necessary documentation to the DFSA/FSRA to demonstrate fulfillment of all in-principle approval (IPA) conditions, including incorporation records, lease agreements, and bank statements.
RELATIONSHIP MANAGEMENT
- Serve as the primary point of contact for a portfolio of fund services clients, building and maintaining strong, long-term relationships.
- Conduct regular contact moments with clients to understand their fund services needs, regulatory requirements, and reporting preferences.
- Ensure clients are informed about the full range of fund services available and provide expert guidance on best practices.
- Interpret the data and answer queries that might arise from the Fund Manager or investors regarding the financial statements of a fund and in particular its portfolio investments, fee calculations and NAV per share.
- Attend client meetings and provide technical support to the sales team.
SERVICE DELIVERY AND QUALITY ASSURANCE
- Collaborate with internal fund services teams to ensure the accurate and timely delivery of services to clients.
- Service existing funds and fund managers to ensure timely and excellent delivery of services as agreed with each manager.
- Review NAV packs and ensure they are error-free before being sent to the fund manager and investors.
- Communicate regularly and effectively with the Fund Services Delivery Centers who are responsible for all fund services.
- Constantly monitor shareholder services to ensure up-to-date processing of subscriptions and redemptions, with timely completion of KYC/AML checks.
TIME RECORDING:
- Accurately record chargeable time and value of service using Maconomy, ensure effective monitoring of transactions, handle pricing, invoicing and collection of outstanding fees for the portfolio of clients.
- Monitor own productivity and chargeability on a weekly basis and review productivity and performance against targets to ensure that individual financial targets and client communication KPIs are met.
- Follow a disciplined approach to submitting timesheets for client work and meet the weekly and monthly time/chargeability targets.
OTHER DUTIES
- Undertake the role of director, trustee, nominee, manager, partner, secretary, authorized signatory or any related position in internal entities or client entities of Amicorp Group, where necessary and required by the Management. Act as funds’ director, compliance officer and/or company secretary, as necessary.
- Undertake such other duties, related to the position, as may from time to time be agreed with Management.
- Relevant Bachelor’s degree in Legal or Business Administration. CFA / CAIA qualified or part qualified (preferred but not a must).
- At least 4-6 years’ work experience in setup support for Regulated license in DIFC/ADGM category 3C and/or 4 license applications, a good understanding of the daily operations of fund service provider including governance, compliance, NAV calculation and transfer agency function.
- Deep understanding, technical knowledge, regulatory expertise, Licensing process, compliance requirements, basic risk management and governance experience.
- Should have basic financial and business acumen and have some experience in preparing business plans and financial modelling.
- Experience communicating with the regulators frequently on license application, Category 3C and 4 formation and setup, fund services, strong interpersonal skills, and the ability to provide tailored solutions to meet clients’ fund service needs.
- Knowledge of regional fund types and asset classes.
- Good understanding of local market Fund regulations. Knowledge of PFX Paxus would be an advantage.
- Excellent organizational, interpersonal and communication skills, preferable in regional languages.
- Exceptional client-facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred.
- Strong analytical and problem-solving skills, solution-driven, highly organized and detail-oriented with good decision-making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results.
- Ability to adapt and work in a smaller, dynamic local team environment with tight deadlines; along with being part of a bigger matrix organization. Proven team player skills, with ambition to excel in the role and grow into fund organization and structuring.
Assistant Relationship Management - Rent Now Pay later -RNPL-
Posted today
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About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper .
Job Title: Assistant Relationship Manager - RNPL
Key Responsibilities:
- Respond to customer inquiries on the support channel.
- Assist, educate and onboard customers seamlessly onto the RNPL platform.
- Follow the given process of onboarding tenants onto CRM and liaise with the admin team to ensure necessary documentation is in place.
- Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.
- Support tenant’s move-in and move-out processes to ensure smooth transitions.
- Assist in the negotiation and execution of lease agreements with tenants and landlords.
Desired Skills:
- Effective communication and relationship management skills.
- Ability to analyze data and prepare reports.
- Proficiency in using digital tools and platforms for property management.
- Strong customer service orientation with a focus on tenant and landlord satisfaction.
Qualifications:
- Bachelor’s degree in business administration, Real Estate, or a related field.
- Experience in customer service or administrative roles within the real estate or property management industry.
- Strong organizational and multitasking skills.
- Proficiency in using property management software and CRM systems.
- Excellent communication and interpersonal skills.
- Attention to detail and strong problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in Arabic and English.
Government Relations
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POSITION SUMMARY
Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens reference checks background checks motor vehicle checks and social security number verification. Maintain applicant flow drug screen orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g. interview documents I-9s). Support processing and maintenance of payroll records in accordance with policies and procedures as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes programs policies information systems etc.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
#J-18808-LjbffrGovernment Relations Manager
Posted today
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Job Description
We are thrilled to unveil the upcoming launch of our newest luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter.
Job DescriptionWe are seeking a skilled and experienced Government Relations Manager to join our team in Ras Al-Khaimah, United Arab Emirates. In this critical role, you will be responsible for developing and maintaining strong relationships with government entities, ensuring our organization's interests are effectively represented and aligned with local and federal regulations.
- Develop and implement strategic government relations plans to support the organization's objectives
- Serve as the primary liaison between the organization and government officials at local and federal levels
- Monitor and analyze political developments, legislative activities, and regulatory changes that may impact the organization
- Prepare and deliver presentations, position papers, and briefings to senior management and government stakeholders
- Coordinate with internal departments to ensure compliance with government regulations and policies
- Develop and maintain a network of key contacts within government agencies and relevant industry associations
- Represent the organization at government meetings, hearings, and industry events
- Collaborate with legal and compliance teams to navigate complex regulatory environments
- Manage government-related projects and initiatives, ensuring timely completion and reporting
- Provide strategic advice to senior leadership on government affairs and public policy matters
- Bachelor's degree in Political Science, International Relations, Public Policy, or related field; Master's degree preferred
- Minimum of 5 years of experience in government relations, public affairs, or a related field
- Proven track record of successfully managing relationships with government entities in the UAE
- Strong understanding of UAE political landscape and regulatory environment
- In-depth knowledge of local and federal government structures in the UAE
- Familiarity with {NAME}'s government structure and local regulations
- Excellent communication and interpersonal skills, with the ability to interact effectively with government officials and senior executives
- Strong negotiation and lobbying skills
- Proficiency in policy analysis and development
- Demonstrated ability in stakeholder management and project management
- Fluency in Arabic and English (written and spoken)
- Strategic thinking and analytical skills, with the ability to anticipate and mitigate potential issues
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously
What’s In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
2. Last name *
3. Email *
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5. Resume *. We accept .pdf, .doc, and .docx formats.
* these questions are a must
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About the latest Stakeholder relations Jobs in United Arab Emirates !
Government Relations Supervisor
Posted today
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POSITION SUMMARY
- Responsible for following up online pending visas at the Immigration office for verification
- Responsible of sending all the documents for Medical Emirates ID cancellation OHC change of status typing to the typing center and collecting the applications if its required
- Responsible of assisting new associates for visa and OHC Medical from the Hotel to Hospital and vice versa.
- Responsible of Collecting Emirates ID cards OHC cards from the respective Govt. Authority and send an email to Govt. Relation Manager
- Responsible of Taking monthly Hotel reports for all the associates from Immigration Authority
- Responsible of applying renewing paying Etisalat Ejari Empower and DEWA bills for the hotel.
- Responsible of Assisting terminated staff to the airport to ensure their exiting the country as per the companys policy
- Responsible for any attestation of documents required by the associates as well as the Hotel documents attestation.
- Assistant if required in providing update regarding any pending visas Emirates ID OHC card to Govt. Relation Manager in a daily basis.
- Responsible of following up with the team and tracking the cancellation applications change of status while processing visa applications
- Responsible of the guest visas incase of any visa was pending or rejected.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
Language: Arabic Speaker is a must
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
#J-18808-LjbffrGovernment Relations Manager
Posted today
Job Viewed
Job Description
We are seeking a skilled and experienced Government Relations Manager to join our team in Ras Al-Khaimah United Arab this critical role you will be responsible for developing and maintaining strong relationships with government entities ensuring our organizations interests are effectively represented and aligned with local and federal regulations.
- Develop and implement strategic government relations plans to support the organizations objectives
- Serve as the primary liaison between the organization and government officials at local and federal levels
- Monitor and analyze political developments legislative activities and regulatory changes that may impact the organization
- Prepare and deliver presentations position papers and briefings to senior management and government stakeholders
- Coordinate with internal departments to ensure compliance with government regulations and policies
- Develop and maintain a network of key contacts within government agencies and relevant industry associations
- Represent the organization at government meetings hearings and industry events
- Collaborate with legal and compliance teams to navigate complex regulatory environments
- Manage government-related projects and initiatives ensuring timely completion and reporting
- Provide strategic advice to senior leadership on government affairs and public policy matters
Qualifications :
- Bachelors degree in Political Science International Relations Public Policy or related field; Masters degree preferred
- Minimum of 5 years of experience in government relations public affairs or a related field
- Proven track record of successfully managing relationships with government entities in the UAE
- Strong understanding of UAE political landscape and regulatory environment
- In-depth knowledge of local and federal government structures in the UAE
- Familiarity with NAMEs government structure and local regulations
- Excellent communication and interpersonal skills with the ability to interact effectively with government officials and senior executives
- Strong negotiation and lobbying skills
- Proficiency in policy analysis and development
- Demonstrated ability in stakeholder management and project management
- Fluency in Arabic and English (written and spoken)
- Strategic thinking and analytical skills with the ability to anticipate and mitigate potential issues
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Additional Information :
Whats In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrGovernment Relations Manager
Posted 1 day ago
Job Viewed
Job Description
We are thrilled to unveil the upcoming launch of our newest luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter.
Job Description
We are seeking a skilled and experienced Government Relations Manager to join our team in Ras Al-Khaimah, United Arab Emirates. In this critical role, you will be responsible for developing and maintaining strong relationships with government entities, ensuring our organization's interests are effectively represented and aligned with local and federal regulations.
- Develop and implement strategic government relations plans to support the organization's objectives
- Serve as the primary liaison between the organization and government officials at local and federal levels
- Monitor and analyze political developments, legislative activities, and regulatory changes that may impact the organization
- Prepare and deliver presentations, position papers, and briefings to senior management and government stakeholders
- Coordinate with internal departments to ensure compliance with government regulations and policies
- Develop and maintain a network of key contacts within government agencies and relevant industry associations
- Represent the organization at government meetings, hearings, and industry events
- Collaborate with legal and compliance teams to navigate complex regulatory environments
- Manage government-related projects and initiatives, ensuring timely completion and reporting
- Provide strategic advice to senior leadership on government affairs and public policy matters
- Bachelor's degree in Political Science, International Relations, Public Policy, or related field; Master's degree preferred
- Minimum of 5 years of experience in government relations, public affairs, or a related field
- Proven track record of successfully managing relationships with government entities in the UAE
- Strong understanding of UAE political landscape and regulatory environment
- In-depth knowledge of local and federal government structures in the UAE
- Familiarity with {NAME}'s government structure and local regulations
- Excellent communication and interpersonal skills, with the ability to interact effectively with government officials and senior executives
- Strong negotiation and lobbying skills
- Proficiency in policy analysis and development
- Demonstrated ability in stakeholder management and project management
- Fluency in Arabic and English (written and spoken)
- Strategic thinking and analytical skills, with the ability to anticipate and mitigate potential issues
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously
What’s In It For You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
- First name *
- Last name *
- Email *
- Phone *
- Resume *. We accept .pdf, .doc, and .docx formats.
- these questions are a must
This field is required.
Thank you for applying!
Good luck!
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