What Jobs are available for Stock Associate in the United Arab Emirates?

WHSmith, one of the world’s leading travel retailers, is inviting applications for the Duty Manager role at its store in Zayed International Airport, Abu Dhabi. This is an exceptional opportunity for retail professionals who are passionate about leadership, operations, and customer service in a high-traffic, fast-paced environment.

Working at WHSmith means joining a global brand with a strong presence in travel retail, backed by a legacy of excellence in service, innovation, and operational efficiency. If you are driven, adaptable, and thrive in high-performance environments, this could be the perfect role for you.

Job Specifications:

Company Name: WHSmith

Location: Abu Dhabi

Fees: None

Nationality: Open to All

Gender: All genders welcome

Education: Requirements vary by position

Salary details: Will discuss this in the interview

Interview Date: 11th April 2025

With over 1,600 stores across the globe, WHSmith is a leading global retailer in the travel and high street sectors. Our operations span airports, train stations, hospitals, and high streets, with a core focus on providing convenience and quality to our customers. We pride ourselves on innovation, efficiency, and delivering world-class retail experiences.

WHSmith is committed to creating an inclusive and dynamic work environment where team members are empowered to grow and succeed. We value teamwork, initiative, and a strong work ethic and provide employees with opportunities to advance their careers within a reputable international brand.

The Duty Manager plays a pivotal role in the daily management of WHSmith’s airport store operations. Reporting to the Store Manager, you will be responsible for overseeing team performance, managing operational tasks, ensuring customer satisfaction, and achieving sales targets. You will act as a key point of contact between the leadership team and store staff, ensuring that standards are maintained and exceeded in all areas.

This role requires a leader who is capable of multitasking, making data-driven decisions, and effectively managing a team across multiple shifts in a 24/7 airport environment. It is ideally suited for someone with strong organizational skills, a deep understanding of retail operations, and a proactive, hands-on approach to leadership.

Sales and Target Management: Drive sales performance by ensuring sales targets are consistently achieved through effective planning, team motivation, and on-floor execution. Analyze daily, weekly, and monthly sales reports to identify trends, assess performance, and implement corrective measures when necessary.

Team Leadership and Coordination: Supervise daily activities of team members to ensure timely service, operational efficiency, and a positive work environment. Coordinate shift planning and resource allocation to meet the store’s needs during peak and off-peak hours. Provide support to store staff by resolving conflicts, addressing concerns, and facilitating smooth team collaboration.

Staff Training and Development: Lead onboarding, training, and development of new and existing staff. Implement training programs to ensure staff are familiar with product offerings, customer service standards, and sales techniques. Encourage continuous learning and performance improvement among the team.

Operational Briefings and Communication: Conduct regular team briefings to share sales updates, operational goals, new product information, and promotional plans. Ensure team members are well-informed and aligned with the store’s objectives and WHSmith brand standards.

Customer Engagement and Service Excellence: Promote a customer-first culture by leading by example and ensuring all staff deliver consistent, high-quality customer service. Resolve customer issues promptly and professionally to maintain customer satisfaction and brand loyalty. Monitor service quality through feedback and adjust strategies as needed to improve the customer experience.

Inventory and Stock Control: Oversee inventory levels, ensuring accurate stock rotation and timely replenishment of items. Conduct regular stock checks and ensure that stock handling follows health, safety, and quality standards. Manage ordering processes to prevent overstocking or understocking, particularly for fresh food items.

Rota and Shift Management: Create and manage staff rotas to ensure adequate coverage during all hours of operation, including holidays and weekends. Monitor attendance, punctuality, and adherence to shift schedules. Ensure appropriate staff levels are maintained throughout the day to support service delivery and operational needs.

Compliance and Store Standards: Ensure compliance with company policies, airport regulations, and legal requirements. Maintain store cleanliness, merchandising standards, and display aesthetics in line with WHSmith guidelines. Monitor security and cash handling procedures to safeguard assets.

Flexibility and Adaptability: Be available to work on a flexible schedule including night shifts, weekends, and holidays, as required in a 24/7 operational environment. Respond quickly to operational challenges or emergencies, demonstrating calm and effective problem-solving skills.

Bachelor’s degree or equivalent qualification in business, retail, or a related field. Strong financial understanding, including knowledge of cash handling and banking procedures. Proficiency in Microsoft Excel for reporting and analysis. Familiarity with retail IT systems and point-of-sale (POS) platforms. Excellent communication and interpersonal skills. Strong leadership capabilities with a focus on team building and staff motivation. Ability to work under pressure and manage competing priorities efficiently.

• Financial Knowledge, including cash handling & banking procedures.
• Proficiency in Excel is essential, with working knowledge of other retail IT systems.
• Previous Experience:
• Minimum of 5 years of relevant job experience in retail management.
• Operational knowledge of the retail environment is crucial; experience in the airport industry is highly advantageous.

• Walk-in interviews Date: 11th April 2025
• Walk-in interviews Location: at WH Smith, Arrival Store, Zayed International Airport, Abu Dhabi.

This is a fantastic opportunity to be part of a high-performing, customer-focused team in one of the most vibrant and dynamic retail environments in the world. WHSmith offers competitive compensation, a collaborative work culture, and the chance to work in an international setting that values leadership and operational excellence.

If you are looking for a challenging and rewarding career in retail management, and you’re ready to make an impact in a 24/7 airport retail environment, WHSmith is the place for you.

Dubai

We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for:

• Ensure that customers have competitive quotes according to their requirements.
• Ensure that all enquiries are entered in CRM and followed up in timely manner
• Ensure CRM entry of all placing slips on time.
• Ensuring that all the documents are uploaded in CRM.
• Ensure that all audit procedures are complied with.
• All the emails and calls must be acknowledged and replied to internal and external clients.
• Actively obtain referrals for cross sell and other value-added services.
• Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
• Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
• To gain adequate knowledge of all the products.
• Achieve new business & renewal targets 

• Bachelor's degree or equivalent.
• Sound technical knowledge of insurance products and other aspects of insurance processing.
• Effective communication and people skills.
• Sensible judgement and diligence.
• Experience in handling Microsoft Office Tools and Analytical tools
• Insurance qualifications such as CII/ ACII is an added advantage.

Dubai

We are looking for a candidate with experience in Motor Insurance and related products to join our customer service operations team at Dubai branch. This role entails supporting the respective supervisor/department head in managing all new business and renewals. The ideal candidate will be responsible for:

• Ensure that customers have competitive quotes according to their requirements.
• Ensure that all enquiries are entered in CRM and followed up in timely manner
• Ensure CRM entry of all placing slips on time.
• Ensuring that all the documents are uploaded in CRM.
• Ensure that all audit procedures are complied with.
• All the emails and calls must be acknowledged and replied to internal and external clients.
• Actively obtain referrals for cross sell and other value-added services.
• Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
• Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
• To gain adequate knowledge of all the products.
• Achieve new business & renewal targets

• Bachelor's degree or equivalent.
• Sound technical knowledge of insurance products and other aspects of insurance processing.
• Effective communication and people skills.
• Sensible judgement and diligence.
• Experience in handling Microsoft Office Tools and Analytical tools
• Insurance qualifications such as CII/ ACII is an added advantage.

• Job title: Operations and Inventory Supervisor – Fulfilment and stock control
• Job Ref: OPS-SPR-
• Opening: 2
• Career Level: Middle
• Location: Dubai / Sharjah UAE
  • Hybrid ( Onsite and Remote ) / Flexible Location : Option available for Seniors, and highly skilled & experienced applicants.
• Nationality: Any
• Education: Bachelor of Technology/Engineering (Mechatronics), Any related Degree
• Experience: 5 – 10 Years
• Monthly Salary: AED 5,000 – 6,000
• Products/Industries: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS,

Intro

We are seeking an Operations and Inventory Supervisor who will handle fulfillment and stock control to oversee our comprehensive inventory and fulfillment operations. This role demands a strategic thinker who can manage inventory, negotiate with suppliers, and streamline logistics processes. It’s preferred to be a Mechatronics Engineer.

Responsibilities:

A) Inventory Management:

• Inventory Control : Monitor and analyze stock levels across multiple warehouses to ensure timely purchase orders (PO), prevent overstocking, and maintain availability for sales.
• Stock Receiving : Manage Goods Receipt Note (GRN) processes to ensure accurate tracking and entry of stock into the system.
• Item Dispatch : Oversee and ensure smooth operation of item fulfillment processes, including quality assurance (QA) checks to maintain product quality and readiness.
• Warehouse Supervision : Supervise warehouse operations including in/out movements and stock location management.
• Product Quality : Ensure high standards of stock quality with robust packing, clear labeling, and thorough QA checks on products and performance.

B) Technical Service Coordination:

• Customer Support : help the customer service agent by providing technical support and solutions to customers, facilitating effective communication between service engineers and customers for after-sales support.
• Service Execution : Coordinate and manage the execution of services for items under warranty, including repairs, maintenance, and calibration.
• Ticket Management : Supervise and monitor the resolution of service tickets to ensure timely and effective service delivery using Zoho Desk, CRM, and ERP.
• Supplier Liaison : Communicate with suppliers and manufacturers regarding technical issues and product feedback to enhance product quality, performance, and design.

C) Reporting:

• Analysis and Data Reporting : Generate and provide essential reports to management, finance, and accounting teams to aid in product management, pricing strategies, and operational improvements using tools like Zoho Inventory, CRM, Desk and Excel.

Industry Focus:

Our focus is on weighing equipment, lifting and material handling solutions, mechatronics, industrial automation, and much more. We concentrate on a variety of solutions including weighing equipment, lifting and material handling, mechatronics, and industrial automation. Our expertise extends to a broad array of products such as weighing scales, instrumentation, calibration services, and industrial machinery & tools.

• Education: Bachelor’s degree in Engineering, preferred to be in Mechatronics, Instrumentation, Industrial, Automation, Process Control, or Mechanical.
• Experience: Minimum of 5 years of total work experience.
• Experience (scope of work) : At least 2 years in a related scope of work or related to fulfillment operation of technical services supervision (installation, repair, calibration, delivery)
• Experience (products): in industries such as Industrial, MEP, HVAC, Elevators, Power Tools, Material, and Lifting Equipment or closely related.
• Skills: Strong organizational, multitasking, and communication skills.
• Excellent in English with a clear accent.
• Excellent computer and MS Office Skills.
• 100% physically fit.

Additional Qualifying Advantages :-

• Technical hands-on experience in measuring instruments, weighing scales, or instrumentation
• Supply Chain Management, Logistics, or related field.
• Experience with Zoho Inventory.
• Experienced with supply chain management software and databases.
• UAE driving license.
• Technical Skills: Proficiency with ERP and CRM systems, Calibration of Instruments or Weighing Scales.

What We Offer:

• Salary: Competitive package tailored to attract the best.
• Working Days: Monday to Friday, with a 2-day weekend.
• Benefits: Employment visa, annual paid leave with a return ticket, insurance, transportation, and more.
• Location: Positions available in Dubai and Sharjah.
• Remote : Working remotely can be an option for some positions and senior staff

How to Apply

• Submit Your Application via Email : Send your application to
• Complete the Online Application Form : For a preferred method of submission, click the ‘Apply for this job’ button below to fill out and submit the official online application form.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Role Purpose:

The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.

The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.

Key Responsibilities:

• Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.
• Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.
• Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.
• Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.
• Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.
• Assist in creating workflow automation to streamline manual processes and improve efficiency.
• Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.
• Participate in UATs, platform upgrades, and system enhancements with internal tech teams.

Requirements:

Experience

• 2–4 years in ecommerce operations or platform management.
• Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).
• Understanding of system integrations and API workflows.
• Experience with online merchandising .
• Ability to create reports and dashboards using BI tools.
• Exposure to automation tools like Power Automate is a plus.
• Strong attention to detail and organizational skills.
• Technical understanding of ecommerce platforms and workflows.
• Comfortable with data analysis and reporting tools.
• Proactive problem-solver with a continuous improvement mindset.
• Strong communication and cross-team collaboration skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.