What Jobs are available for Store Assistant in the United Arab Emirates?

We are looking for enthusiastic and customer-focused Retail Sales Associates with a pleasing personality and proficiency in English to work with premium luxury brands and provide exceptional customer service. 

Responsibilities:

* Greet and assist customers with a friendly and approachable demeanor
* Provide expert advice on high-end products
* Help customers confidently make purchase decisions
* Process transactions accurately and efficiently
* Maintain elegant merchandise displays and ensure stock availability
* Address customer inquiries and resolve concerns with professionalism
* Collaborate with team members to meet and exceed sales targets

Qualifications:

• Previous retail or sales experience is a plus but not required
• Strong communication skills and a pleasing personality that makes customers feel valued
• Positive attitude and eagerness to learn
• Flexibility to work weekends and holidays
  

Perks & Benefits

Competitive salary and bonuses
Employee discounts
Training and opportunities for growth
Friendly and supportive team environment

Job Purpose

Supporting the Store Experience Manager in achieving operational excellence, driving sales, and ensuring seamless customer experience. Acting as store in charge when the Store Manager is absent and leading day-to-day operations including people management, floor supervision, clienteling initiatives and smooth operations flow.

• Partnering with the Store Experience Manager to execute the store’s commercial strategy, ensuring alignment with overall brand objectives, seasonal priorities, and company KPIs.
• Cascading brand initiatives and business goals into clear action plans for the team, ensuring operational and service excellence.
• Tracking daily, weekly, and monthly KPIs (sales, ATV, UPT, conversion rates, CRM metrics, etc.), identifying opportunities, and proposing corrective actions to maximize performance.
• Contributing to business reports by providing detailed analysis and insights on sales trends, product performance, customer feedback, and team productivity to inform decision-making.

• Ensuring smooth daily floor operations, with proactive monitoring of customer flow, staff coverage, and immediate resolution of issues at all touchpoints.
• Overseeing back-of-house operations, including stockroom organization, replenishment processes, inventory accuracy, and timely execution of click & collect orders.
• Championing clienteling initiatives to strengthen customer relationships, increase loyalty, and maximize repeat purchases through effective use of CRM tools and personalized services.
• Guaranteeing full adherence to company SOPs, health & safety regulations, and visual merchandising standards to safeguard brand image and store efficiency.
• Assisting in preparing team schedules, managing payroll inputs, and allocating shifts based on business needs, footfall trends, and employee availability.

• Supervising and mentoring supervisors and sales consultants, fostering a high-performance culture that prioritizes customer service and sales excellence.
• Supporting the induction and continuous development of team members, ensuring they are fully equipped with brand knowledge, product expertise, and selling skills.
• Conducting monthly performance reviews and feedback sessions, analyzing individual KPIs and identifying opportunities for growth and improvement.
• Inspiring and motivating the team to consistently achieve and exceed sales targets while upholding service excellence and brand values.
• Actively identifying and nurturing high-potential employees, preparing them for future leadership roles within the business.

Bachelor’s degree required; specialization in retail, business, hospitality, or a related field preferred

3-5 years managing a team within a retail environment

• Demonstrating strong ability to inspire, lead, and develop teams, with proven success in motivating employees to deliver results.
• Communicating effectively, both verbally and in writing, while engaging customers, influencing team members, and liaising with senior management.
• Showing deep understanding of luxury customer expectations and driving a service-first culture.
• Proactively identifying operational or customer issues and providing timely, practical solutions.
• Interpreting KPIs, sales reports, and market trends, and translating insights into actionable business improvements.
• Applying knowledge of store operations, stock management processes, and compliance requirements.
• Utilizing POS systems, CRM tools, scheduling systems, and MS Office suite (Excel, PowerPoint, Word).
• Demonstrating strong organizational skills by prioritizing competing demands and meeting deadlines.
• Communicating fluently in English, with additional languages (Arabic, Mandarin, Russian, or French) being an advantage for luxury clientele.

About The Closet:

The Closet is a leading luxury e-commerce company specializing in pre-owned luxury items. Our mission is to provide our customers with authentic, high-quality luxury products at competitive prices. Committed to customer satisfaction, we have built a loyal and diverse global customer base. As we continue to grow, we are seeking a highly organized and detail-oriented Luxury Retail Sales Associate to join our team.

Responsibilities:

1. Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
2. Showcase product features and benefits to potential customers, actively promoting sales.
3. Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
4. Handle customer inquiries, resolve complaints, and escalate issues when necessary.
5. Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
6. Manage basic store operations such as processing shipments/transfers promptly, merchandising the sales floor, maintaining visual standards, and communicating replenishment needs.
7. Demonstrate schedule flexibility and dependability.

Qualifications:

• Arabic speaking skills are a plus.
• Available to join immediately.
• Minimum of 3 years' retail experience is required.
• Excellent communication skills in English.
• Strong negotiation skills with the ability to resolve customer issues and complaints.
• Proficiency in Microsoft Excel and Outlook.
• Excellent oral and written communication skills.
• Customer-centric approach with strong interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Positive attitude, self-motivated, and a team player.

Join Our Team:

If you are passionate about luxury fashion and detail-oriented, we invite you to join The Closet. We offer growth opportunities, professional development, and a supportive environment. As an Order Fulfillment Coordinator, you will ensure seamless order processing and customer satisfaction.

Apply today and help us make luxury accessible to all.

How to Apply:

Please submit your resume and a cover letter explaining your relevant experience and interest in joining The Closet.

Overview

Customer Service Jobs in Dubai . The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.

Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.

The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.

Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.

The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.

A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.

Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.

We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.

The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal.

• Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.
• Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.
• Maintain an updated internal directory of extensions, contact numbers, and staff schedules.
• Take messages accurately and ensure timely delivery to appropriate recipients.
• Maintain strict confidentiality with respect to caller information and internal communication.
• Help staff and departments with making outgoing calls when needed.
• Handle urgent/emergency calls and make protocol per protocol.
• Must operate the telephone switchboards, multi-line systems, or communication software.

• High school diploma or equivalent.
• Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.
• Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.
• Basic PC and general knowledge of phone systems.

Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number.

• Reception of customer calls and messages
• Providing accurate information and solutions

Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications.

• Support for the HR department.
• Visa processing & coordinating with the PROs

Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.

The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.

We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp.

• Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.
• Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.
• Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.
• Ensure good conditions of the car and write about the mechanical fix.
• Maintain the records of trips, mileage, and usage of fuel.

We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers’ products, promotions or directions to an item location.

You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.

Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers.

• Present, promote, and sell products/services by solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

• Proven work experience as a Sales Representative.

Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.

Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp.

• Greet and assist customers’ needs & queries about products and services.
• Advanced product/brand knowledge.
• Carry out promotion of products and visual merchandising and displays.
• Filipino, Indian, and Nepalese nationals can apply.

Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers’ likes or preferences, up-selling, special items and taking orders.

The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation.

• Welcome customers at the entry
• Hand out the drink menu and answer questions regarding ingredients
• Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)

Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, malls

We’re looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.

The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.

The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant’s smooth operation.

Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer care

A customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.

Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.

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The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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The retail industry in Dubai continues to grow rapidly, creating new opportunities for skilled professionals. One of the most promising career paths in this sector is working as an Assistant Store Manager supermarket Dubai. This position offers not only a stable income but also the chance to develop strong leadership and business management skills in one of the world’s fastest-growing retail markets.

An Assistant Store Manager plays a crucial role in ensuring smooth store operations. Working closely with the Store Manager, you will lead a team, manage sales, and maintain excellent customer service.

Your key responsibilities include:

• Supervising and training store employees
• Managing daily operations, stock levels, and inventory control
• Ensuring the store meets sales and customer satisfaction targets
• Handling complaints and resolving customer issues professionally
• Supporting promotional campaigns and in-store displays

This position requires strong organizational and communication skills. It’s perfect for professionals who enjoy team leadership and customer interaction in a fast-paced retail setting.

Dubai is home to some of the world’s most advanced supermarkets and hypermarkets such as Carrefour, Lulu Hypermarket, Spinneys, and Union Coop. These companies offer excellent career development programs, international exposure, and competitive salary packages.

With thousands of customers visiting daily, the demand for skilled managers is growing. Therefore, Assistant Store Manager supermarket Dubai positions are expected to remain among the top retail vacancies in 2025.

To qualify for this position, candidates must meet the following basic requirements:

• Bachelor’s degree or diploma in Business, Management, or Retail Operations
• Minimum 2–4 years of experience in retail or supermarket management
• Strong communication, leadership, and teamwork skills
• Knowledge of stock management and POS systems
• Excellent customer service and multitasking ability
• Fluency in English (Arabic is an advantage)
• Flexibility to work shifts, weekends, and holidays

Employers look for proactive and self-motivated candidates who can ensure smooth daily operations and drive sales performance.

The salary for Assistant Store Manager supermarket Dubai positions depends on experience and the size of the supermarket. The average salary ranges between AED 5,000 to AED 10,000 per month.

Additional benefits include:

• Free visa and work permit
• Health insurance
• Annual paid leave
• Housing allowance or company accommodation
• End-of-service benefits
• Transportation allowance
• Performance-based incentives

Working in Dubai’s retail industry also means being part of a diverse, multicultural team that values efficiency and customer satisfaction.

If you’re applying for supermarket management jobs in Dubai, consider these related positions:

• Retail Supervisor
• Floor Manager
• Assistant Branch Manager
• Store Team Leader
• Department Supervisor

These roles can help you build experience before moving into a senior management position.

To apply for Assistant Store Manager supermarket Dubai vacancies, visit the official websites of leading supermarkets:

• Carrefour UAE Careers
• Lulu Hypermarket Careers
• Union Coop Careers

Create an account, fill in your personal details, upload your CV, and submit your application directly. Selected candidates will be contacted for interviews by HR teams.

A career as an Assistant Store Manager supermarket Dubai offers stability, professional development, and great earning potential. The retail industry in Dubai continues to expand, making it the perfect time to start or advance your career in store management.

If you are hardworking, customer-oriented, and ready to lead a dynamic team, apply today for the best supermarket vacancies in Dubai.

Q1: What qualifications are needed for an Assistant Store Manager in Dubai?

You’ll need a degree or diploma in management or retail, plus 2–4 years of experience.

Q2: Can foreigners apply for this role?

Yes, Dubai supermarkets hire candidates from all nationalities with valid work visas.

Q3: Is visa sponsorship available?

Most large supermarkets provide visa sponsorship for eligible employees.

Q4: What is the work schedule like?

Store managers often work shifts, including weekends and holidays, to ensure smooth operations.

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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.

We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.

• Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
• Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
• Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
• Manage and review tasks such as OTIF, SLOB, and Back Orders.
• Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
• Oversee the order-to-cash process with excellence in order processing.
• Register and process customer orders in the ERP system via email, phone, or other contacts.
• Ensure correct and complete order processing and transfer to logistics.
• Raise issues related to delivery, documentation, or invoices with supervisors.
• Act as the first point of contact for customers, addressing questions and resolving complaints.
• Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.
• Propose improvements to work processes.
• Complete registration, filing, and archiving of customer service documentation.
• Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.
• Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.

Education

• University degree or equivalent.
• Proficiency in Arabic and English, both written and spoken.

Management and General Skills

• Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.

Functional Skills

• Knowledge of ERP systems and order-to-cash processes in a B2B environment.
• Understanding of sales, supply chain, marketing, and logistics functions.

Experience

• 2-3 years of customer service experience.
• SAP experience is a plus.

At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.