37 Subject Matter Expert jobs in the United Arab Emirates

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When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons are seeking a highly qualified Attractions Subject Matter Expert to support the planning, design, and delivery of world-class attractions for a luxury mountain destination in Saudi Arabia, The role will be part of the Program Management Consultant (PMC). Location flexible / hybrid with time required to support the program in Saudi Arabia (Riyadh / Abha) & UAE.

Key Responsibilities:

1. Strategic Planning & Oversight

• Provide subject matter expertise across a wide portfolio of indoor and outdoor attractions, including but not limited to the Alpine Slide, Mountain Coaster, Aerial Adventure Course, Skeet Shooting Range, Mega Zipline, Mountain Swing, Wellness Centers, and Virtual Reality Experience.

• Guide executive leadership in the attraction strategy and ensure alignment with the project’s experience objectives.

• Actively support and provide leadership throughout the vendor vetting and selection process, including working closely with Procurement Department and Project team to champion packaging strategies, scope development, PQQs, RFP’s and evaluation criteria.

• Confirm delivery approach for the Works, that may include Design, Build, Operations; clarify and scope this operational transition to selected operators.

2. Design Management

• Act as the technical and operational SME for all attraction types through the full design cycle.

• Collaborate with design consultants and PMC disciplines to ensure alignment of attractions with guest experience, safety, and sustainability goals.

• Review and provide feedback on design documents, ensuring that requirements are met for buildability, cost efficiency, and operational readiness.

3. Integration & Delivery Support

• Liaise with vendors, engineers, consultants, and PMC teams to ensure seamless integration of attractions into the project phasing and infrastructure plans.

• Coordinate with enabling works, utilities, and access teams to avoid program conflicts.

• Represent the attractions scope during technical workshops, stakeholder engagements, and progress reviews.

4. Pre-Operations & Handover Preparation

• Partner closely with attraction vendors to consolidate Standard Operating Procedures (SOPs), safety protocols, and emergency response plans into cohesive operational documentation.

• Develop training guidelines, guest experience manuals, and facility management readiness plans in coordination with attraction operators.

• Contribute to commissioning and testing protocols, ensuring safe and successful handover to eventual operators.

Required Experience & Skills:

• Bachelor’s degree in engineering, attractions management, leisure development, or related field.

• Minimum 18 years’ experience in the design, delivery, or operational planning of major outdoor attraction assets.

• Experience in working with international design & build vendors for complex experiential attractions.

• Strong familiarity with project management processes, including vendor tendering, technical evaluation, and delivery monitoring.

• Exceptional communication skills and demonstrated ability to work with executive leadership to C-Suite level.

• Ability to work autonomously and in a high-paced program environment, either on-site or in a hybrid capacity.

Preferred Qualifications:

• Experience in outdoor adventure attractions, themed entertainment, or family entertainment centers.

• Strong understanding of guest journey design and user safety integration.

• Awareness and working knowledge of safety and quality specific to outdoor attractions to include:

• EN 15567:ropes courses, zip lines, and harness-based activities. EN 959:mountaineering equipment, rock anchors. ISO 2110:adventure tourism safety management. ISO 31000:risk management framework.

• ASTM International F-24 and ASTM F2291-24; F2376; F2959

• International projects previous experience in world class international projects in delivery and operations of Attractions assets is a distinct advantage.

This role offers an exciting opportunity to shape the future of one of the region’s most anticipated destination developments. Candidates with diverse attraction backgrounds and a passion for immersive, safe, and impactful guest experiences are encouraged to apply.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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Job Summary:

The Primary Maths Coordinator plays a pivotal role in enhancing subject standards under the guidance of the Head of Department (HOD) Maths.

Key responsibilities include providing support and guidance to Primary Maths Teachers, ensuring they adopt effective teaching methods that meet British curriculum standards.

Main Responsibilities:

1. Lesson Observations
2. CPD Sessions
3. Teacher Support
4. Team Teaching
5. Departmental Targets

To be successful in this role, candidates should possess a minimum of 2-3 years of relevant experience and have in-depth knowledge of DSIB Inspection Frameworks.

About the Role:

We are committed to fostering a supportive learning environment that encourages academic excellence and personal growth. We strive to recruit dedicated professionals who share our vision and values.

Job Title:

Job Description

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES

Manage the daily operations and admin as assigned but not limited to

• Effectively managing Emails, paperwork, leave requests, planning, scheduling meetings, taking minutes, monitoring performance, reporting and many other organizational tasks.
• Actively involved on client calls and ensuring that updates are timely communicated to the team.
• Working with colleagues to effectively run the Contact Centre operation.
• Interviewing and hiring of appropriate candidates, as needed.
• Preparing reports and analyze data to self-understand and assist in management decisions.

Lead and motivate the team

• Providing supervision and motivation of staff to foster competitive performance.
• Ensuring efficient and productive handling of inbound call volumes.
• Ensuring that staff has the necessary information, knowledge, and training to efficiently perform all job responsibilities.
• Maintaining knowledge of all programs/projects the inbound unit supports.
• Assisting staff with questions pertaining to the products and services offered by the client.
• Receiving and responding promptly and accurately to all customer inquiries and complaints via telephone that have escalated to the supervisory level.
• Institute creative & innovative Rewards & Recognition activities for enhancing team performance and motivation.
• Fostering career advancement of the team members within the project or lateral movement.

Manage performance

• Ensuring that all key metrics of performance as per the Client SLA are met and exceeded through regular call monitoring, observed listening, live chat for query handling and on call assistance.
• Set objectives and clearly communicate goals and targets that needs to be met every month.
• Providing ongoing guidance, training, coaching, mentoring and motivation to staff to ensure exceptional performance and maximum utilization of resources.
• Monitoring and assessing staff performance and administer feedback daily, monthly and yearly.
• Monitoring, reviewing and providing regular feedback to staff on the quality and quantity of work produced.
• Assessing staff capabilities and identifying appropriate development and training opportunities.
• Setting the appropriate expectations of conduct and professionalism through example.
• Managing people metrics within the team eg. attrition, absenteeism, schedule adherence etc.
• Working with other supervisors and management team members to support advisors and maximize customer satisfaction.

Client Management

• Effectively managing and strengthening relationship with the Client representative/s.

CANDIDATE PROFILE

Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s.

• You have 1+ years of experience in Customer Service in exceeding metrics and leading individuals to success within a BPO setting.

• A bilingual English (B2+ level) and native Arabic speaker.
• Strong communication and interpersonal skills.
• Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.
• You infuse joy and humor wherever possible, making work genuinely fun for yourself and those around you.
• Analytical, efficient and thorough.
• Proficiency with technology, especially computers, software applications, and phone systems.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

Language Requirements:

Time Type:

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Chalhoub Group has been a pioneer in luxury experiences in the Middle East for over six decades.

We strive to constantly reinvent ourselves and focus on innovation to provide seamless luxury experiences across our 750+ experiential retail stores, online platforms, and mobile apps.

We have established 'The Greenhouse' - an innovation hub, incubator space, and accelerator for start-ups and small businesses in the region and internationally.

We are committed to diversity, equity, and inclusion, ensuring equal opportunities for all applicants regardless of gender, age, race, religion, national origin, or disability status.

Your Key Responsibilities:

• You will be responsible for driving sales while delivering exceptional guest experience.
• Support the implementation of CRM, CX, and other key initiatives in-store.
• Collect data on customer behavior, top sellers, and slow movers to inform business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Ensure adherence to visual merchandising guidelines and Standard Operating Procedures (SOPs).
• Capture customer data in accordance with marketing team requirements.
• Promote loyalty programs and stay up-to-date with app offerings.

Requirements:

• Strong English communication skills.
• Proficiency in Arabic is considered an asset.

Benefits Package:

• We provide enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.
• A competitive benefits package including healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts.

About Us:

We offer a diverse career path that caters to those who are extraordinary, every day.

The role of a Marine Fuels Trader is to procure and supply marine fuel to vessels. This position demands a deep understanding of market trends, pricing, and logistics to ensure timely delivery at competitive prices.

This position involves purchasing and selling marine fuel while maintaining optimal pricing and delivery schedules. It also entails establishing and nurturing relationships with suppliers and clients to facilitate mutually beneficial agreements.

1. Manage the procurement and supply of marine fuel to meet client needs.
2. Negotiate contracts and manage fuel delivery logistics to ensure efficient and cost-effective operations.
3. Stay informed about market fluctuations and economic trends to make informed decisions.
4. Coordinate with the existing team to identify new supply sources and opportunities.
5. Monitor the entire supply chain, from loading to delivery and payment, to minimize risks and optimize efficiency.
6. Oversee the collection of accounts receivable and relevant payments associated with trades.
7. Provide daily price indications and updates to the team and clients.
8. Record and follow up on all trade-related activities and payments.
9. Maintain accurate documentation of customer interactions and deals in company databases.
10. Achieve key performance indicators (KPIs) and meet monthly targets.

• Bachelor's degree in Business, Economics, Maritime Studies, Logistics, or a related field is preferred.
• Minimum 2-3 years of experience in bunker trading or a related field within the maritime industry.
• Strong knowledge of vessel operations, fuel specifications, and international bunkering regulations.
• Proven ability to negotiate contracts, pricing, and terms with suppliers and clients.
• Understanding of financial markets, risk management, and analysis of market trends and pricing.
• Familiarity with environmental regulations and best practices for pollution prevention in the maritime industry.
• Ability to work effectively in a fast-paced environment with minimal supervision.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Capacity to thrive in a dynamic, round-the-clock lifestyle.
• Strict compliance with regulatory requirements and good organizational skills.
• Timekeeping and bookkeeping are essential attributes.
• Networking, teamwork, result-oriented, passionate about the oil industry, and a can-do attitude are essential qualities for success as a Bunker Trader.

We are seeking an experienced Operations Manager to lead our mortgage brokerage company's daily operations, ensuring efficiency, compliance, and exceptional service delivery.

This role requires a detail-oriented and strategic thinker who can manage multiple tasks, streamline processes, and lead a team to achieve operational excellence.

• Manage and Supervise Daily Operations , ensuring all processes run smoothly and efficiently.
• Implement and Maintain Operational Policies and Procedures to enhance productivity and compliance.
• Monitor and Analyze Operational Performance , identifying areas for improvement.

• Lead, Mentor, and Develop a Team of Operational and Sales Staff , fostering a positive and collaborative work environment.
• Conduct Regular Performance Reviews and provide constructive feedback to team members.
• Facilitate Ongoing Training and Professional Development Opportunities for staff.

• Ensure All Operations Comply with Industry Regulations , company policies, and best practices.
• Stay Updated on Regulatory Changes and implement necessary adjustments to maintain compliance.
• Oversee Risk Management Strategies , identifying and mitigating potential risks.

• Work Closely with the Sales and Quality Assurance Teams to ensure a seamless client experience.
• Address and Resolve Client Issues and Concerns Promptly and Professionally .
• Maintain Strong Relationships with Clients, Bankers, and Other Stakeholders .

• Prepare Cases with the Support of Quality Assurance Team and Review Them , updating the pipeline. Complicated cases require extra attention.
• Submit Weekly/Monthly Reports on Case Statuses to Management .
• Monitor Property Valuation Cases and Propose Solutions When Valuations Are Lower Than Expected .
• Track MOU and Final Offer Letters from Banks, Including Expiry Dates .

• A Bachelor's Degree in Business Administration, Finance, or a Related Field (MBA Preferred) .
• Minimum 5 years of experience in operations management, preferably in the mortgage or financial services industry.
• Strong Knowledge of Mortgage Industry Regulations and Best Practices .
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in operational software and tools.
• Strong Analytical and Problem-Solving Abilities .
• Detail-oriented with a focus on accuracy and compliance.
• Ability to work in a fast-paced environment and manage multiple priorities.

• Competitive salary and performance-based bonuses.
• Health insurance.
• Paid time off and holidays.
• Professional Development and Training Opportunities .
• Collaborative and supportive work environment.