2 Supervising Staff jobs in the United Arab Emirates
Supervising Hotel Security
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Job Description
This is a supervisory role that oversees the daily operations of the hotel's security team.
The Security Shift Leader ensures the safety and security of all guests, employees, and hotel property during assigned shifts.
Achieve Operational Excellence as a Supervising Hospitality Professional
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Job Description
Job Title: Hospitality Supervisor
">We are seeking a seasoned hospitality professional to join our team in a supervisory role. As a key member of our operations team, you will be responsible for delivering exceptional service standards across all food and beverage outlets.
">- Lead daily shift briefings to communicate hotel updates, service focus areas, and team goals.
- Ensure all service equipment is clean, functional, and properly set up before each shift.
- Monitor inventory levels and stock control procedures to ensure availability of items and minimize waste or loss.
- Coordinate with culinary and bar teams to ensure the menu and wine list are current, well-presented, and aligned.
- Create a warm, welcoming environment by engaging with guests proactively and responding to feedback or concerns promptly and professionally.
- Oversee service quality, timing, and guest satisfaction to ensure consistency with hotel standards.
- Lead by example on the floor, mentoring and guiding the team in delivering seamless, intuitive service with genuine hospitality.
- Support the training and development of team members, nurturing their growth and fostering a culture of continuous improvement.
- Manage all cash handling ensuring accuracy, security, and full compliance with financial protocols.
- Maintain accurate shift logs, recording guest feedback, service highlights, and any incidents to ensure smooth handovers and operational continuity.
Key Requirements:
">- Minimum 2 years in a similar supervisory role within a luxury hotel or upscale dining environment.
- Excellent communication skills and a service-focused mindset.
- Strong knowledge of food and beverage operations, cash handling procedures, and guest service standards.
- Passionate about hospitality, with a keen eye for detail and a heart for people.
- Fluent in English; additional languages are an advantage.
About Us:
">We offer a competitive salary, impressive room discounts, and some of the best training in the industry. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
">IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
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