1 865 Support jobs in the United Arab Emirates
Help Desk Support Specialist
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This is a full-time position that requires a professional and friendly individual to coordinate and assist tradesmen/workers in conducting periodic site/maintenance work progress for all day-to-day activities. The ideal candidate will ensure technical works are completed in accordance with specifications and the project management manual.
Main Responsibilities:
- Provide a point of contact for customers regarding any queries or concerns.
- Handle incoming calls and manage outgoing calls as required.
- Liaise with team members to ensure the best resolution consistent with contractual requirements.
- Complete administrative tasks related to the contract, including assigning colleagues and subcontractors to service requirements, payroll, general administration, etc.
- Liaise with relevant Contract staff and subcontractors to address service desk requirements and ensure timely information return.
- Respond to customer queries, amend data, and re-issue tasks as needed.
- Collaborate with Contract/Facilities Managers to enhance the quality of service and reporting processes.
- Monitor CAFM (MRI /Maximo/MS Dynamics) data to ensure Helpdesk work orders are accurately created, assigned, prioritized, and categorized in line with contractual KPIs and SLAs.
Required Skills and Qualifications:
- A graduate diploma/ITI with at least 8 years' experience in the facilities management field.
- At least 4 years' experience in a helpdesk role.
- Good knowledge of both hard and soft elements of FM services.
- Fluency in English; additional languages are an asset.
About This Role:
The successful candidate will be part of a leading organization committed to delivering exceptional services and solutions. We value innovation, teamwork, and customer satisfaction.
Help Desk Support Specialist
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Customer Service Ambassador Role
">The ideal candidate will be the face of our organization, providing exceptional support to customers via phone and email. This role requires a proactive, solutions-focused individual who is passionate about delivering outstanding service.
">- Main Responsibilities:
- Respond to inbound customer queries in a timely and professional manner.
- Resolve customer issues with empathy, accuracy, and attention to detail.
- Maintain up-to-date knowledge of promotions, draw schedules, and product offerings.
- Escalate complex issues to relevant departments as needed.
- Record and manage customer interactions using internal systems and tools.
- Support the wider team in delivering customer satisfaction goals and feedback initiatives.
- Skill Requirements:
- Excellent verbal and written communication skills in corporate English.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel).
- Strong interpersonal skills with the ability to stay calm under pressure.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Qualifications:
- High school diploma required; diploma or degree in Business, Communications or related field is a plus.
- Training or certification in customer service is an advantage.
Working Conditions:
">This role is shift-based and may include weekends and public holidays depending on operational needs.
Support Specialist
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We seek a highly skilled and experienced Executive Support Specialist to provide exceptional support to senior management.
About the Role:- Coordinate activities for 5 individuals, including liaison with educational institutions and extracurricular organizations.
- Manage household tasks, such as procurement of materials and uniforms.
- Handle financial matters, including payments, school fees, and other expenses.
- Provide administrative support, arrange insurance, and manage properties.
- Attend meetings requiring translation services.
- Manage financial reporting.
- Coordinate business tasks, including visas, insurance, and employee housing.
This role requires strategic planning, persistence, and a result-oriented work ethic. Working conditions: Monday to Friday schedule, with 24/7 availability required. Compensation starting from 10 AED, negotiable during interview, plus possible bonuses and career growth opportunities. Stable and engaging work environment with successful individuals, and potential official employment after a minimum probation period.
Support Specialist
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Job Opportunity
We are seeking a highly organized and detail-oriented individual to assume the role of Office Support Specialist. The ideal candidate will play a crucial role in ensuring seamless day-to-day operations and providing essential support to various departments.
- Organize office space and assist associates in optimizing procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor supply levels and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers, and colleagues
- Perform receptionist duties when needed
- Proven experience as an administrative assistant, virtual assistant, or in another relevant administrative role
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
Support Specialist
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About this role: Are you a highly organized and detail-focused individual with exceptional multitasking skills? As an Office Assistant, you will play a crucial support role in ensuring the smooth day-to-day operations of our organization.
Key Responsibilities:- Manage administrative tasks, including scheduling, filing, and correspondence.
- Assist in coordinating meetings, events, and office activities.
- Oversee office supplies and maintain a well-organized workspace.
- Provide support to the team with various tasks as needed.
- Foster office efficiency.
- Prior experience in an administrative or support role.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Opportunity to work in a dynamic environment.
- Chance to develop new skills and take on new challenges.
- Collaborative team atmosphere.
- Develop a proactive approach to task management.
- Improve your ability to prioritize tasks and manage time effectively.
- Cultivate strong relationships with colleagues and stakeholders.
Support Specialist
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This is a highly sought-after position for individuals who provide top-level support to high-level executives.
Responsibilities include scheduling meetings, responding to emails on their behalf, and handling personal errands.
The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to multi-task with ease.
They should also be comfortable handling tasks such as getting car washed, booking flights, planning trip activities, and coordinating dinner reservations.
Key Responsibilities:- Graphic Design & Video Editing
- Foreseeing executive needs and handling them before they arise
- Personal tasks such as getting car washed, watering plants while away, taking care of errands, etc.
- Previous experience as an executive secretary, administrative assistant, or in related fields
- Experience in managing multiple priorities, administration, coordination, and logistics
- Well-organized, detail-oriented, ability to multi-task with excellent follow-up skills. Strong written and verbal communication skills
This role offers a hybrid position (work from home but based in Dubai, UAE), access to world-class training and education, paid vacation, and opportunities for upward mobility.
Support Specialist
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As a Customer Service Representative, you will play a crucial role in ensuring that our customers receive exceptional service and support.
The primary responsibility of this position is to handle customer inquiries and resolve issues in a timely and professional manner. You will be the first point of contact for customers, responding to their queries and concerns via phone, email, or chat.
Your goal will be to provide solutions that meet or exceed customer expectations, while also promoting our products and services. You will work closely with cross-functional teams to ensure seamless communication and coordination.
To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to remain calm under pressure. You should be able to multitask, prioritize tasks effectively, and maintain accurate records.
In addition to providing exceptional customer service, you will also be responsible for:
- Responding to customer complaints and resolving issues in a timely and professional manner.
- Providing product information and recommendations to customers.
- Handling customer transactions, including processing payments and returns.
- Collaborating with internal teams to resolve complex customer issues.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle multiple customer interactions simultaneously.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Basic computer skills and proficiency in software applications.
We are looking for candidates who possess:
- Previous experience in a customer-facing role, preferably in a call center or retail environment.
- Knowledge of sales and marketing principles.
- Basic knowledge of industry trends and developments.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Support Specialist
Posted today
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Job Description:
The role of an Administrative Support Specialist is to provide comprehensive support to senior staff members, ensuring seamless execution of daily operations. Key responsibilities include arranging transportation and meetings, preparing correspondence, and maintaining organized filing systems.
Key Responsibilities:
- Coordinate appointments, meetings, and events; book meeting rooms and arrange catering services.
- Prepare English/Arabic correspondence for community or industry contacts.
- Handle attendance records and notify classes when faculty are delayed or absent.
- Maintain college notice boards with information on activities, opportunities, and achievements.
- Greet visitors and liaison with staff on behalf of senior staff members.
- Assist in managing daily schedules and prepare correspondence, presentations, and reports.
- Create and manage spreadsheets and databases on student grades and other data.
- Coordinate campus activities, escort students to off-campus events, and accompany faculty on international study programs.
Requirements:
- Degree from an accredited institution with at least 1 year of experience in a similar role or equivalent combination of education, skills, or experience.
- Excellent communication skills in English; bilingual in English and Arabic preferred.
- Experience in undergraduate majors or communications-related fields is an asset.
Benefits:
The university offers a highly attractive benefits package, including competitive tax-free salaries, housing allowance, annual vacation, airline tickets, educational subsidies, and healthcare coverage.
Customer Service Support (UAE Nationals only)
Posted 35 days ago
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Customer Support Specialist
Posted 1 day ago
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Role: Customer Support Specialist
Location: BR-Nad Al Sheba Branch
Role Purpose:
To assist customers in their banking requirements by delivering high-quality service while projecting ADIB's professional image in all interpersonal dealings.
- Maintaining a high level of service attitude towards customers.
- Executing distribution recording of customer instructions from various channels e.g. incoming mail, fax, etc.
- Handling general walk-in inquiries regarding ADIB's products & services and directing customers to the respective service areas.
- Performing general administrative work, including preparation of memos, customer letters, filing, etc.
- Delivering cheque books and ATM cards to customers.
- Handling and delivering captured card issues on behalf of customers.
- Delivering covered cards to customers.
- Delivering returned cheques to customers.
- Performing any other responsibilities entrusted by branch management from time to time.
- Knowledge of ADIB's Retail & Institutional Banking products & services.
- Knowledge of ADIB's operational policies & procedures.
- Knowledge of UAE banking practices, regulations & risks.
- Thorough knowledge of all regulations issued by the Central Bank of UAE.
- Fair knowledge of service standards.
- Knowledge of cross-selling.
- Computer skills.
Unclear seniority level.
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