What Jobs are available for Support Assistant in the United Arab Emirates?

Join Our Team at Eaton: Empowering Tomorrow, Today!
_Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a_ **_new sustainable campus in Dubai_** _, which will bring together our commercial, manufacturing, and support functions, providing room for future growth._
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
We are seeking a talented **AVL Program - Technical and Documentation Support Engineer** who will join our EMEA **AVL Program** Team, responsible of getting our product range approved by targeted customer, by using engineering skillset.
**What you'll do:**
+ Focus on Utility & Heavy Industry, Oil and Gas segments and on all product range and initially on Medium voltage products - later expanding to cover the full Eaton portfolio, and others segments, by using technical engineering skillset.
+ Gather necessary technical engineering inputs from other stakeholders to respond to AVL needs
+ Fill technical AVL application forms on customers systems
+ Lead product technical knowledge and coordinate with other business units
+ Possess detailed knowledge of assigned segment standards and best practices
+ Discuss technical bids, explain bid formation, and suggest beneficial changes or deviations for clients and Eaton
+ Prepare compliance statements and write positive deviations
+ Create narratives to highlight reasons for choosing Eaton, emphasizing the technical and value proposition
+ Identify opportunities to package the full Eaton scope and upsell
+ Prepare presentations and value propositions for clients and engage in technical clarification meetings
+ Prepare testing action plan for factories according to customer needs
**Qualifications:**
+ Bachelor's degree in electrical engineering or equivalent required
+ 5+ years of experience in a similar position ( Project management, Electrical industry, Technical and engineers coordination, .)
**Skills:**
+ Large technical knowledge on all electrical power train with a particular focus on MV / LV switchgear and transformer systems and management and control technology thereof
+ Project management skills
+ Process and continuous improvement mindset
+ Agility, Problem solving and Critical thinking
+ Communication collaboration skills
+ Approved vendor list/certification process knowledge
+ Project documentation, QA/QC, EHS process knowledge
#LI-SA2
**What we offer:**
+ Competitive compensation and benefits package
+ Challenging projects in dynamic collaborative team
+ We make your aspirations matter - Eaton encourages internal promotion, whenever possible
+ We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
+ We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
+ We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen
**Living and Working in Dubai:**
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities.
**Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!**
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Join Our Team at Eaton: Empowering Tomorrow, Today!
_Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a_ **_new sustainable campus in Dubai_** _, which will bring together our commercial, manufacturing, and support functions, providing room for future growth._
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
We are seeking a talented **AVL Program - Technical and Documentation Support Engineer** who will join our EMEA **AVL Program** Team, responsible of getting our product range approved by targeted customer, by using engineering skillset.
**What you'll do:**
+ Focus on Utility & Heavy Industry, Oil and Gas segments and on all product range and initially on Medium voltage products - later expanding to cover the full Eaton portfolio, and others segments, by using technical engineering skillset.
+ Gather necessary technical engineering inputs from other stakeholders to respond to AVL needs
+ Fill technical AVL application forms on customers systems
+ Lead product technical knowledge and coordinate with other business units
+ Possess detailed knowledge of assigned segment standards and best practices
+ Discuss technical bids, explain bid formation, and suggest beneficial changes or deviations for clients and Eaton
+ Prepare compliance statements and write positive deviations
+ Create narratives to highlight reasons for choosing Eaton, emphasizing the technical and value proposition
+ Identify opportunities to package the full Eaton scope and upsell
+ Prepare presentations and value propositions for clients and engage in technical clarification meetings
+ Prepare testing action plan for factories according to customer needs
**Qualifications:**
+ Bachelor's degree in electrical engineering or equivalent required
+ 5+ years of experience in a similar position ( Project management, Electrical industry, Technical and engineers coordination, .)
**Skills:**
+ Large technical knowledge on all electrical power train with a particular focus on MV / LV switchgear and transformer systems and management and control technology thereof
+ Project management skills
+ Process and continuous improvement mindset
+ Agility, Problem solving and Critical thinking
+ Communication collaboration skills
+ Approved vendor list/certification process knowledge
+ Project documentation, QA/QC, EHS process knowledge
#LI-SA2
**What we offer:**
+ Competitive compensation and benefits package
+ Challenging projects in dynamic collaborative team
+ We make your aspirations matter - Eaton encourages internal promotion, whenever possible
+ We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
+ We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
+ We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen
**Living and Working in Dubai:**
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities.
**Ready to make a difference? Join Eaton's Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!**
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**START YOUR JOURNEY WITH US**
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
**LOVE WHAT YOU DO EVEN MORE**
At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. 
Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: 
An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. 
Learning opportunities with some of the best professionals the region has to offer.
We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. 
A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:
World class training and development, including leadership development.
Recognition programs.
Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
Discounted food & drink in all our restaurants and bars.
Discounts for your friends and family.
Unlimited career opportunities (Internationally and locally)
Medical and Life insurance
Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. 
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: ATM Technician - Customer Support**
LOCATION **:** Dubai - UAE
**In alignment with the UAE Government's Emiratisation strategy and in compliance with the regulations of the Ministry of Human Resources and Emiratisation (MoHRE), this position is designated exclusively for UAE Nationals as part of our 2025 Emiratisation targets.**
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
+ Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
+ Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, Second Line Maintenance on ATMs and kiosks, and single pocket proof encoders
+ Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
+ ATM Technician responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
+ Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents NCR in a manner that reflects positively on the image and reputation of the company
+ Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components (at the module level); Follows appropriate security procedures when working with ATM's and or within financial institution
+ Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Maintain an appropriate parts inventory as well as parts record keeping
+ Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation
+ Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
+ May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports
+ May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; May be required to work on rotating shifts
+ Ensure staff productivity measures are achieved; Work together with Call Center Staff via PDA to recover machines; Work together with Security Escort Officer
+ Retail EPOS maintenance or install experience is required; Strong desktop hardware experience may be considered if EPOS experience is limited
**BASIC QUALIFICATIONS:**
High School Diploma or equivalent
0-1 years of related experience
Ability to work with Microsoft Office suite; Experience on Windows XP, Windows 2000 operating systems required
Experience in PC Hardware Maintenance and support
A+ Certification
ITE or Polytechnic in Electronics and Communications Engineering
Works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
Excellent interpersonal skills/customer relationship skills required
High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required
High level of personal integrity; Support and promote teamwork and cooperative effort
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call
**EEO Statement**
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any **fees or** charges associated **with** unsolicited resumes.
**Note: In accordance with MoHRE regulations and our Emiratisation commitments, only UAE Nationals will be eligible for consideration for this role.** ***
#Li-GB2 #Li-Remote
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

**Description:**
As an Assistant Manager Front Office, you are responsible for the efficient running of the department in accordance with Hyatt corporate strategies and brand standards, whilst meeting colleague, guest, and owner expectations. You are expected to effectively manage the day-to-day operation and lead the team resourcefully to achieve departmental goals.
**Qualifications:**
Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office/Guest Relations in a hotel. Ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Strong interpersonal skills: ability to get along with diverse personalities, tactful and flexible.
Preferred Language skills- Russian, Arabic and German
**Primary Location:** AE-Dubai
**Organization:** Andaz Dubai The Palm
**Job Level:** Full-time
**Job:** Guest Service Operations
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
About Eaton
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
The Technical Project Engineer is responsible to coordinate all post-order engineering activities including design, develop, and control the electrical systems for customer projects in the UK&I. The role is based in Dubai and will provide remote support to the UK&I Projects Team.
Eaton's projects can involve every aspect of power distribution from low to medium voltage, UPS (uninterrupted power supply), and automation such as EPMS (Energy Power Monitoring System) and SCADA.
This technical coordination role ensures technical clarification of interphases between customer stakeholders (tech consultants, construction, eng teams.) and internal stakeholders (production eng teams, suppliers eng dpt, SW dvp etc.)
This role is also supporting application engineering teams during pre-order technical engagement on need bases.
Such projects mainly address Datacenter, T&D utillities and Oil and gas applications, but could include other types of large and complex projects requiring system integration.
Working as an integral part of the customer Project execution team, the PE is primarily an office role with very limited travelling to other locations including suppliers, Eaton manufacturing facilities and client offices and construction sites during pre-order/post order phases as needed.
The role requires an experienced, composed, highly motivated, Electrical Engineer who can effectively communicate and work with a wide variety of stakeholders in a dynamic environment and who demonstrate an understanding of all project's electrical requirements.
The Technical Project Engineer needs to work to specifications and liaise with Engineering consultant, General contractors, subcontractors and clients. Technical deviations and scope incremental needs to be flagged to respective project managers to be coordinated with customer before implementation.
**What you'll do:**
+ Customer Interaction and Issue Resolution: Address delivery issues, handle complaints, and support customer relationship management.
+ Administrative and logistical support: support KAM's, Business and Commercial Directors for day-to-day support of the MEA Data Center business, complie and track sales data and prepare sales reporting data
+ Assist in using internal resources to develop proposals that meet/exceed client requirement
+ Assist KAM's to commercially respond to offer proposals
+ Be the go-to admin and support person for documentation and process person to help the KAM's oversee effective handover to post sales service & customer support teams
+ Be willing to learn and be the back up for KAM's on clients business, commercial condition, structure, strategy, operations and challenges.
+ Be highly knowledgeable on General business, structure, strategy, processes and interal systems. Salesforce a priority, SAP perferred but not essential.
+ Be an effective advocate and communicator of the benefits in supporting KAM's and the wider DC team within Eaton organisation
+ Know the the teams and Commerical Directors numbers. Support KAM's to be continuously aware of targets and current business levels within the account for forecast for order intake & revenue information.
+ Collaborate effectively with other departments and EMEA team members related to KAM's accounts
+ Help provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.
+ Support the KAM's, Business and Commercial Director to maintain internal multi-lane bridge between Eaton and the client organisation. This may include PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, and Supply Chain
+ Process failitation and Order Management support: Accelerate pricing approvals, and ensure accuracy of order matching and tracking.
+ Identify & build positive relations with all account decision makers & influencers who impact current or future business with Eaton.
**Qualifications:**
+ Bachelors Degree or Higher Diploma in Electrical Engineering or aquivalent
+ 5+ years of related experience in the data center business
+ Technical electrical and data center knowledge no essential but would be advantageous. Some epereince and knowledge in a technology related field desirable.
**Our offer:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Work in a company that is commitment to Inclusion & Diversity and Sustainability
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Structured employee development processes, open feedback culture with development plans
+ Detailed induction support and well-structured onboarding
#LI-AD3
Living and Working in Dubai
Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

**Description:**
**Job Summary:**
As the Assistant Manager - Front Office, you will play a key role in leading guest-facing operations to ensure every arrival, stay, and departure is warm, seamless, and memorable. You will support the Front Office Manager in delivering exceptional service, managing the team, and optimizing the guest journey. Arabic language proficiency is preferred to enhance communication with regional guests.
**Key Responsibilities:**
+ Oversee daily front office operations including check-in/check-out, guest inquiries, and VIP arrivals.
+ Supervise, coach, and motivate the front office team to deliver Hyatt's service culture.
+ Handle escalated guest concerns with professionalism, empathy, and effective problem-solving.
+ Collaborate with housekeeping, concierge, and other departments to ensure a smooth guest experience.
+ Ensure compliance with Hyatt brand standards, policies, and health & safety procedures.
+ Monitor room inventory, allocations, and upsell opportunities to maximize revenue.
+ Support recruitment, onboarding, and training of new front office colleagues.
+ Serve as Duty Manager when required.
+ Maintain accurate guest history records and implement guest recognition programs.
**Qualifications:**
**Qualifications:**
+ Minimum 2-3 years of experience in front office operations, with at least 1 year in a supervisory or assistant manager role.
+ Strong leadership and team management skills.
+ Excellent communication and interpersonal skills.
+ Fluency in English is essential; proficiency in Arabic is highly preferred.
+ Knowledge of Opera PMS or similar hotel systems.
+ Ability to work under pressure while maintaining a positive attitude.
+ A passion for hospitality and a genuine desire to create memorable guest experiences.
**Primary Location:** AE-Dubai
**Organization:** Hyatt Place Dubai/Jumeirah
**Job Level:** Full-time
**Job:** Administrative
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Director of Rooms in managing the day-to-day operation of the Front Desk at the hotel.
Preferred Language skills- Russian, Arabic and German
**Qualifications:**
Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills
**Primary Location:** AE-DU-Dubai
**Organization:** Andaz Dubai The Palm
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** DUB
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Description:**
**Position Summary:**
The Assistant Manager Front Office supports the Front Office Manager in overseeing the daily operations of the front office, including guest services, reservations, and front desk operations. This role ensures a high standard of guest satisfaction, staff supervision, and efficient coordination with other departments.
**Key Responsibilities:**
+ Assist in managing day-to-day operations of the front office to ensure smooth and efficient service.
+ Supervise front desk team members, including training, scheduling, and performance evaluations.
+ Handle guest check-ins, check-outs, and resolve guest issues or complaints promptly and professionally.
+ Ensure adherence to hotel policies and procedures, including safety and security.
+ Monitor room inventory, reservations, and coordinate with housekeeping and maintenance for room readiness.
+ Support the Front Office Manager in preparing reports, maintaining budgets, and achieving departmental goals.
+ Manage VIP arrivals, special requests, and ensure personalized guest service.
+ Oversee cashiering and billing processes to ensure accuracy and compliance.
+ Promote up-selling of rooms and hotel services to maximize revenue.
+ Lead by example in delivering exceptional customer service standards.
**Requirements:**
+ Diploma or degree in Hospitality Management or a related field.
+ Minimum 2-3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.
+ Strong leadership, communication, and interpersonal skills.
+ Proficient in property management systems
+ Ability to work under pressure and in a fast-paced environment.
+ Excellent problem-solving and conflict-resolution abilities.
+ Flexibility to work in shifts, including weekends and holidays.
**Preferred Qualifications:**
+ Multilingual abilities are a plus. (e.g., Russian, German, Chinese speaker).
+ Prior experience in a luxury or five-star hotel environment.
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast paced environment.
+ Refined verbal and written communication skills.
+ Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.
+ Experience working with Opera is required.
+ Ability to work a flexible schedule.
+ German/Russian/Chinese language will be ideal.
**Primary Location:** AE-AZ-Abu Dhabi
**Organization:** Park Hyatt Abu Dhabi
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** ABU
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.