1 544 Support Officer jobs in the United Arab Emirates

About This Opportunity:

Administrative Officers are responsible for supporting the smooth operation of early childhood education centers.

Main Responsibilities:

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• To provide efficient administrative support to ensure the center runs smoothly.
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• To answer telephone calls in a professional and courteous manner, troubleshooting and problem-solving where necessary.
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• To assist with planning and executing events at the center.
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• To work under the direction of the center manager, supporting day-to-day operations on-site.
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• To be an integral part of the center team, providing a welcoming point of contact for parents and children.
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• To record and respond to correspondence via the center office.
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• To support general administration duties as directed by the center manager.
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• To process and organize center admissions.
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• To input pupil data as directed by the center manager.
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• To manage and update social media accounts linked to the center.
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• Maintain security by following procedures and controlling access.
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• To work collaboratively with various stakeholders to complete key tasks and projects.
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• Compliance with all policies and procedures of the center.
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Reluna is a next-generation financial technology company focused on building intelligent solutions for wealth and asset management. We work at the intersection of finance, technology and client experience – and we are growing fast.

We are seeking a Technical Support Officer to lead our client support function. This role is responsible for managing day-to-day technical issue resolution for our corporate clients with support of a junior resource. The ideal candidate is proactive, extremely detail-oriented, and comfortable acting as the bridge between clients, product teams, and developers.

Key Responsibilities:

• Act as first point of contact for client-reported bugs, platform issues, and technical queries
• Troubleshoot, document, and escalate issues to relevant internal teams
• Maintain accurate ticketing records and ensure timely follow-up and resolution
• Provide clear, client-friendly communication throughout issue lifecycle
• Supervise and mentor 1 junior support team member, assigning and reviewing tasks
• Monitor performance metrics and escalate high-priority incidents as needed
• Collaborate with product and engineering teams to support root cause analysis
• Contribute to building a knowledge base and refining support processes

Requirements:

• 4+ years in technical support, helpdesk, or client success roles, preferably in fintech or SaaS
• Experience managing or mentoring junior staff
• Familiarity with support tools such as Jira, Zendesk, or Freshdesk
• Strong technical troubleshooting skills and the ability to explain complex issues simply
• Attention to detail and strong written communication skills
• Comfortable navigating dev tools (browser console, logs, etc.) to replicate errors
• Fluent in English; Russian is a plus
• Based in the UAE.

Desirable:

• Basic knowledge of APIs, integrations, or platform architectures
• Startup or scale-up experience is an advantage.

What We Offer

• Opportunity to work at the cutting edge of fintech and digital wealth management
• Fast-paced and international working environment
• A collaborative and supportive team culture
• Competitive compensation and benefits package
• Career growth potential in a scaling organisation.

Why Join Reluna?

At Reluna, you'll be part of a forward-thinking team passionate about redefining the wealth management space. We value initiative, innovation, and collaboration.

How to Apply

Please submit your updated CV in English. Due to the volume of applications, only shortlisted candidates will be contacted.

Join to apply for the Customer Support Officer role at Urban Ridge Supplies.

We are Object 1 (object-1.com), a contemporary development of the new world. Multicultural, aesthetic, intelligent, and sustainable. We are part of the international TSZ Group and view contemporary architecture as a work of art, an innovative masterpiece.

For 10 years, we have successfully implemented architectural projects worldwide. Due to rapid growth and new project launches, we are seeking a Customer Support Officer to join our team.

• Ensure receipt of all necessary payments from debtors.
• Notify customers of overdue payments and document debts collected.
• Follow up on accounts via phone and letters to ensure payment.
• Use searches and tools to locate customers who have moved or changed contact details.
• Maintain records of contacts, attempted contacts, and payments collected.
• Resolve billing issues and complaints.
• Manage accounts, arrange debt repayment, and establish repayment schedules.
• Provide regular reports on unpaid accounts and repayment progress.

• Minimum 2-3 years of relevant experience in UAE.
• Fluent in English.
• Available in UAE.
• Excellent communication and negotiation skills.
• Ability to work under stress.

• Competitive salary according to market standards.
• Official employment under UAE Labour Law.
• Employment visa and medical insurance.
• Cozy office in Downtown Dubai and a friendly work environment.

If you seek dynamic growth and want to be part of a team shaping Dubai's future, send your application

Job Type: Full-time

Job Id: 2Yf9HI2UMMcevqBLnokLlGRaMzUB/wU8mFsbkQZd8BUrNzfFJm82o8nX+NozC321g/q+szjv956bLaQPaCpv5+2g3TcOdUcBFEugg5zr+oq08z8vH+9VFRU1XgVuA==

• Entry level

• Temporary

• Information Technology

• Wholesale Building Materials

Job Description:

We are looking for a dedicated and customer-focused Customer Support Officer to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and chat, addressing their inquiries, concerns, and requests.
2. Issue Resolution: Effectively resolve customer issues, complaints, or product-related problems while adhering to company policies and procedures.
3. Product Knowledge: Develop and maintain a deep understanding of our products/services to provide accurate information and advice to customers.
4. Documentation: Maintain accurate and detailed records of customer interactions, including the nature of the inquiry and the resolution provided.
5. Feedback Handling: Collect and document customer feedback and suggestions, sharing this valuable information with relevant departments to improve products and services.
6. Quality Assurance: Ensure the quality of service meets or exceeds company standards by adhering to established support processes and guidelines.
7. Team Collaboration: Collaborate with other customer support team members and departments to resolve complex issues and share best practices.
8. Training: Stay up-to-date with product knowledge and customer support best practices through regular training sessions and resources.

Qualifications:

• High school diploma or equivalent (Bachelor's degree in a related field is a plus).
• Previous experience in a customer support role is preferred but not mandatory.
• Excellent communication skills, both written and verbal.
• Empathetic and patient approach to handling customer inquiries and complaints.
• Strong problem-solving skills and the ability to think on your feet.
• Proficiency in using customer support software and tools.
• Ability to work well in a team and adapt to a fast-paced environment.
• Strong attention to detail and organization.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Professional development opportunities.
• Friendly and collaborative work environment.
• Opportunities for career growth within the company.

How to Apply:

If you are a dedicated and customer-oriented individual ready to contribute to our mission of providing exceptional customer support, please submit your resume and a cover letter explaining why you are the right fit for this role.

Join to apply for the Customer Support Officer role at Urban Ridge Supplies.

We are Object 1 (object-1.com), a contemporary development of the new world. Multicultural, aesthetic, intelligent, and sustainable. We are part of the international TSZ Group and view contemporary architecture as a work of art, an innovative masterpiece.

For 10 years, we have successfully implemented architectural projects worldwide. Due to rapid growth and new project launches, we are seeking a Customer Support Officer to join our team.

• Ensure receipt of all necessary payments from debtors.
• Notify customers of overdue payments and document debts collected.
• Follow up on accounts via phone and letters to ensure payment.
• Use searches and tools to locate customers who have moved or changed contact details.
• Maintain records of contacts, attempted contacts, and payments collected.
• Resolve billing issues and complaints.
• Manage accounts, arrange debt repayment, and establish repayment schedules.
• Provide regular reports on unpaid accounts and repayment progress.

• Minimum 2-3 years of relevant experience in UAE.
• Fluent in English.
• Available in UAE.
• Excellent communication and negotiation skills.
• Ability to work under stress.

• Competitive salary according to market standards.
• Official employment under UAE Labour Law.
• Employment visa and medical insurance.
• Cozy office in Downtown Dubai and a friendly work environment.

If you seek dynamic growth and want to be part of a team shaping Dubai's future, send your application!

Job Type: Full-time

Job Id: 2Yf9HI2UMMcevqBLnokLlGRaMzUB/wU8mFsbkQZd8BUrNzfFJm82o8nX+NozC321g/q+szjv956bLaQPaCpv5+2g3TcOdUcBFEugg5zr+oq08z8vH+9VFRU1XgVuA==

• Entry level

• Temporary

• Information Technology

• Wholesale Building Materials

Job Description:

We are looking for a dedicated and customer-focused Customer Support Officer to join our team. The ideal candidate will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

• Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and chat, addressing their inquiries, concerns, and requests.
• Issue Resolution: Effectively resolve customer issues, complaints, or product-related problems while adhering to company policies and procedures.
• Product Knowledge: Develop and maintain a deep understanding of our products/services to provide accurate information and advice to customers.
• Documentation: Maintain accurate and detailed records of customer interactions, including the nature of the inquiry and the resolution provided.
• Feedback Handling: Collect and document customer feedback and suggestions, sharing this valuable information with relevant departments to improve products and services.
• Quality Assurance: Ensure the quality of service meets or exceeds company standards by adhering to established support processes and guidelines.
• Team Collaboration: Collaborate with other customer support team members and departments to resolve complex issues and share best practices.
• Training: Stay up-to-date with product knowledge and customer support best practices through regular training sessions and resources.

Qualifications:

• High school diploma or equivalent (Bachelor's degree in a related field is a plus).
• Previous experience in a customer support role is preferred but not mandatory.
• Excellent communication skills, both written and verbal.
• Empathetic and patient approach to handling customer inquiries and complaints.
• Strong problem-solving skills and the ability to think on your feet.
• Proficiency in using customer support software and tools.
• Ability to work well in a team and adapt to a fast-paced environment.
• Strong attention to detail and organization.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Professional development opportunities.
• Friendly and collaborative work environment.
• Opportunities for career growth within the company.

How to Apply:

If you are a dedicated and customer-oriented individual ready to contribute to our mission of providing exceptional customer support, please submit your resume and a cover letter explaining why you are the right fit for this role.

Administrative Support Officer

• Provide administrative support to management teams
• Ensure smooth operation of the office

• Excellent communication skills
• Attention to detail
• Ability to prioritize tasks effectively

Competitive compensation package and opportunities for career growth and professional development

Job Opportunity

We are seeking a highly skilled and experienced Executive Assistant to provide administrative support to our CEO. The ideal candidate will have strong organizational and time management skills, excellent communication skills, and a high level of discretion.

Key Responsibilities:

• Scheduling Management: Manage the CEO's schedule, ensuring timely and efficient allocation of tasks and meetings.
• Correspondence Handling: Handle all incoming and outgoing correspondence on behalf of the CEO, including emails and letters.
• Administrative Assistance: Provide administrative assistance to the CEO, including preparing documents, making travel arrangements, and coordinating events.
• Office Maintenance: Maintain the CEO's office, including ordering supplies and managing inventory.
• Other Duties: Perform other duties as assigned by the CEO or management team.

Required Skills and Qualifications:

• High school diploma or equivalent
• 2-3 years of experience in an administrative role
• Strong organizational and time management skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite

Preferred Qualifications:

• Bachelor's degree in business administration or a related field
• Experience in a fast-paced environment
• Experience with scheduling software
• Experience with social media management

Location:

Dubai, United Arab Emirates

We are seeking a skilled IT Support Officer with strong WordPress expertise to join our IT team. The ideal candidate will provide technical support for our internal users and manage our WordPress-based websites. This role requires a blend of technical skills in IT support and specific knowledge in WordPress website management.

At least 3 years of experience with IT, WordPress and Zoho CRM is a must.

Key Responsibilities:

Technical Support:

• Provide first-level technical support to internal users, resolving issues related to hardware, software, and network systems.
• Install, configure, and maintain computer systems, applications, and network devices.
• Troubleshoot various IT-related problems, ensuring timely resolution.
• Assist in the management and maintenance of IT infrastructure, including servers and networks.
• Coordinate with external vendors for specialized technical support.
• Conduct regular system audits and performance monitoring.
• Experience with Office 365.

WordPress Management:

• Manage and maintain the organization's WordPress websites, ensuring they are updated, backed up, and secure.
• Troubleshoot WordPress-related issues, including plugin and theme conflicts.
• Customize WordPress themes and plugins to meet organizational requirements.
• Assist in developing and deploying new WordPress sites.

Documentation and Reporting:

• Document IT procedures, system configurations, and changes.
• Prepare regular reports on IT operations and website performance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in IT support and WordPress website management.
• Strong understanding of computer systems, networks, and various software applications.
• Familiarity with WordPress, including themes, plugins, and customizations.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.