What Jobs are available for Support Officer in the United Arab Emirates?

People Perfect Advisory is seeking a Customer Service Executive to join our dynamic team. If you have a passion for HR and administration, this is a great opportunity to grow your career in a professional and fast-paced environment.

Job Description:

* Attend all incoming sales inquiries (walk-in, phone, email, or chat) by providing clear and accurate information about products in a professional, systematic, and focused manner, ensuring at least a 10% customer conversion rate.
* Handle all customer inquiries or complaints empathetically, take necessary action as per established protocols, and follow up for timely resolution to ensure customer satisfaction and retention.
* Record all customer interactions, issues, and feedback (in Bitrix), categorize and analyze data, highlight recurring issues, and suggest improvements for enhanced customer experience.
* Coordinate with internal departments to communicate customer requirements and ensure timely responses through proper channels.
* Manage daily office operations, including maintaining office supplies, coordinating with vendors, and ensuring a well-organized and professional office environment.
* Assist in scheduling meetings, handling correspondence, and maintaining records and documentation efficiently.
* Support HR and administrative functions such as visitor management, filing, and staff coordination when required.
* Ensure the front desk and office area remain clean, welcoming, and professional at all times.

Qualifications & Skills:
* Bachelors or Masters degree (BBA/MBA preferred).
* 1 to 2 years of UAE experience in customer service or office administration.
* Strong verbal and written communication skills in English.
* Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
* Excellent organizational and multitasking abilities.
* Professional attitude, punctuality, and attention to detail.
* Ability to handle customers with empathy and maintain confidentiality.

Location: Dubai

We’re Hiring: We are looking for an ambitious and talented Female Business Setup Sales Assistant and Consultant to join our team in Dubai. The ideal candidate should be an experienced, well organized, and proactive Sales & Business Development professional, with the objective to win new clients by providing premium consulting services.

Key Responsibilities:

Convert leads generated through various marketing platforms into realized business.Conduct meetings with potential clients to develop an understanding of their businesses and consult them through the entire process of setting up a business in the UAE.Understand and educate clients on Bestax’s product offerings and local laws related to different business setup processes.Present recommendations to clients regarding the business opportunities and advantages of starting a business in different zones in the UAE.Carry out research to understand the nature of the business the client intends to start and its implications in different zones in the UAE.Liaise with internal teams to keep the client informed on progress and ensure proper communication.Liaise with licensing authorities to ensure seamless company setup.Coordinate with bankers for the opening of bank accounts and other related services.Prepare and present sales reports to management.Ensure that accurate documentation is submitted in a timely manner.Attend networking events, manage partner relationships, and share insights with the marketing team.Upsell and cross-sell to deliver added value to clients and promote products and services.Requirements

Key Qualifications:

Minimum of 1 year of experience with sales acumen, and business development.Proactive, confident, quick-thinking, and a go-getter with a track record of generating business.Presentable with excellent communication, negotiation, and relationship-building skills.Proficiency in English; knowledge of additional languages are a plus.High attention to detail and ability to manage documents and databases.Integrity, dependability, accountability, and work ethic.Benefits

What We Offer:

A competitive base salary along with an exciting incentive structure.Opportunities for personal and professional growth.Continuous learning and development.Collaborative, diverse, and dynamic work environment.Direct impact on entrepreneurs, startups, and multinational corporations.Future growth prospects.

Job Title:
Customer Service Advisor - Real Estate
Job Description
As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
**Essential Functions/Core** **Responsibilities**
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify and maximize selling and cross-selling opportunities.
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.
**Required Education, Skills and Qualifications**
- Min. 1 year call center / customer service experience preferably within real estate sector.
- A bilingual fluent English (B2 Level+) speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
- Open to work in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - UAE National
Job Description
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
**Essential Functions/Core** **Responsibilities**
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify and maximize selling and cross-selling opportunities.
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.
**Required Education, Skills and Qualifications**
- Min. 1 year call center / customer service experience preferably within real estate sector.
- A bilingual fluent English and Arabic speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - Arabic Speaker
Job Description
The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
**ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES**
- Ensuring that the service delivered to our client's customers meets the Key Performance Indicators ('KPIs') for the role.
- Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.
- Identifying customer problems and offer appropriate solutions.
- Identifying and maximizing selling and cross-selling opportunities.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
**CANDIDATE PROFILE**
You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
- The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.
- Arabic speaker with a strong command of English (oral and written).
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
- Dependable with proficient attention to detail.
- Strong computer navigation skills and PC Knowledge
- Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.
- Can join immediately (preferably within 1-2 weeks on offer agreement).
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - Arabic Speaker - Abudhabi
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Abu Dhabi - Building Khaleej Area
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - (Bilingual- English/ Chinese )
Job Description
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
**Essential Functions/Core** **Responsibilities**
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify and maximize selling and cross-selling opportunities.
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.
**Required Education, Skills and Qualifications**
- Min. 1 year call center / customer service experience preferably within real estate sector.
- A bilingual fluent English (B2 Level+) and Chinese speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
- Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - (Bilingual- English/ French)
Job Description
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
**Essential Functions/Core** **Responsibilities**
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify and maximize selling and cross-selling opportunities.
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.
**Required Education, Skills and Qualifications**
- Min. 1 year call center / customer service experience preferably within real estate sector.
- A bilingual fluent English (B2 Level+) and French speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
- Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - (Bilingual- English/ Russian)
Job Description
This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
**Essential Functions/Core** **Responsibilities**
- Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
- Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
- Identify and maximize selling and cross-selling opportunities.
- Identify customer problems and offer appropriate solutions.
- Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
- Participate in Outbound calling programs and other projects and activities when required.
- Handling projects and tasks whenever required and asked by the management.
- Perform customer transactions accurately and in an efficient manner.
**Required Education, Skills and Qualifications**
- Min. 1 year call center / customer service experience preferably within real estate sector.
- A bilingual fluent English (B2 Level+) and Russian speaker.
- Good communication and interpersonal skills.
- Competent use of PC, must be good at MS Excel formulas.
- Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor's degree.
- Cheerful personality, always with a smile.
- Empathetic, patient and courteous in approach.
- Pleasant telephone etiquette and someone who loves to speak over the phone.
- Presentable with a positive, proactive and professional approach.
- Tolerance for repetitive work in a fast-paced, high production work environment.
- Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
- Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (