2 962 Support Role jobs in the United Arab Emirates

Administrative Officer - IT Department

The Opportunity

• Provide administrative support to the IT department and specific services to students, staff, and faculty.

The Responsibilities

• Handles the Director's daily schedule and diary.
• Designs and maintains spreadsheets for the checkout system of audio/visual equipment.
• Creates and updates the University personnel directory published on the Intranet.
• Maintains IT inventory and related records.
• Maintains purchased equipment and purchase transactions.
• Collaborates with vendors and the University Finance and Contracts/Procurement departments on IT quote requests, purchase orders, and payments.
• Coordinates external and internal training courses for IT staff.
• Actively supports the coordination of in-house technical training programs.
• Prepares formats and produces documents, materials, reports, meeting agendas, and minutes as required.
• Organizes and schedules meetings and appointments, coordinates catering, and notifies attendees of location and timing. Produces and distributes meeting agendas and minutes as required.
• Receives incoming calls and visitors, replies to inquiries, and responds to requests.
• Collects and distributes mail. Screens incoming mail, delivers outgoing mail, and liaises with courier companies for collection. Arranges for IT staff transportation and travel.
• Independently designs databases or spreadsheets to track divisional information, activities, or projects and trains other administrative staff on the use of these files.
• Provides document translation as required.
• Maintains personnel records of all staff within the department.
• Handles visiting consultants with logistical requests.
• Develops and implements training programs and workshops aligned to the University strategic plan and vision.
• Accountable for the smooth running of the department, which includes all administrative responsibilities and tasks.
• May independently communicate with vendors and make decisions for small purchases in accordance with University rules of purchasing.
• Has to maintain a professional image with both internal and external clients.
• Deals with different internal clients from different levels and departments.
• Communicates with the University Finance & Purchasing departments and with vendors.
• Communicates with other departments for their IT requirements.
• Interacts with staff, faculty, and students on a regular basis.
• Occasional contact with Deans, Directors, and Supervisors.

The Requirements

• Must possess a Bachelor's degree from an accredited institution and 2 years' experience working in an administrative role, preferably with senior management or in an IT department. Experience with personnel record keeping and/or inventory management is a must.
• Extensive experience with Microsoft Office, databases, and researching through the Internet is essential.
• The incumbent must be Bilingual (English/Arabic).

The Benefits

The University's benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., housing, a furniture allowance, annual vacation airline tickets for the employee and immediate family, educational subsidies for children, and healthcare provided to the employee and sponsored family members.

We are seeking a highly organized and detail-oriented Office Coordinator to join our team. In this role, you will be responsible for providing administrative support to staff and management.

• Coordinate calendars, schedule appointments and meetings for the team.
• Prepare reports, organize files, create presentations and correspondence.
• Answer phones, respond to emails and perform general office duties.

A high school diploma or equivalent is required. 1-2 years of administrative experience is preferred. Proficiency in Microsoft Office is essential.

A competitive benefits package including medical and dental coverage, paid vacation, remote working opportunities, and professional development programs.

This is an excellent opportunity to work in a dynamic environment and develop your skills as an administrator. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply.

We are seeking a highly organized and skilled office professional to join our team. The ideal candidate will possess a blend of clerical and technical abilities, with proficiency in AutoCAD.

Responsibilities:

1. Perform general administrative duties including answering phones and responding to messages.
2. Assist in drafting and designing using AutoCAD software.
3. Manage and organize documents, files, and records.
4. Assist in data entry and maintaining databases.
5. Provide support to other team members as needed.
6. Ensure office equipment is properly maintained and operational.

Requirements:

1. Bachelor's degree or equivalent.
2. Excellent communication and interpersonal skills.
3. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
4. Familiarity with basic office equipment such as printers, scanners, and fax machines.

• Drafting and designing using AutoCAD software.
• Data entry and database management.

• Bachelor's degree or equivalent.
• Microsoft Office Suite proficiency.

This role offers a unique opportunity to work in a dynamic environment with a talented team of professionals.

Our organization seeks a highly skilled Administrative Assistant to fill a key role in our team. The ideal candidate will possess excellent organizational skills, a high level of multi-tasking and time management capability, and the ability to work effectively in a fast-paced environment.

We are seeking a highly skilled Administrative Support Specialist to join our organization.

Support Specialist Opportunity in Abu Dhabi

We are seeking a highly motivated and organized individual to fill the role of Support Specialist in Abu Dhabi. The successful candidate will provide administrative support to the members of the team, ensuring that our operations run smoothly and efficiently.

The ideal candidate must have excellent communication skills (written/verbal) in English (Arabic is a plus). Previous experience in an administrative role is preferred but not required. We are willing to consider foreigners for this position.

• Provide administrative support to the team
• Answer phones and direct calls as required
• Greet and assist visitors in a professional manner
• Maintain filing system for office documents
• Create and maintain schedules, appointments, and other necessary paperwork
• Prepare letters, emails, reports, and other correspondence as needed
• Process invoices and manage payments for services rendered
• Perform data entry duties as needed
• Monitor office inventory and restocking of supplies when required
• Ensure accuracy of all paperwork completed in the office

• A competitive salary package
• An opportunity to work in a dynamic and multicultural environment
• A chance to develop your skills and advance your career

This is an exciting opportunity for a talented and motivated individual to join our team as a Support Specialist in Abu Dhabi. If you are looking for a challenging and rewarding role, please submit your application.

IT Support Role

This role is for an IT support specialist who will provide on-site and remote assistance to resolve software and hardware issues.

1. Proactively resolve software and hardware problems through on-site support or remote assistance by liaising with the central IT support helpdesk within a limited timeframe to ensure client satisfaction.
2. Liaise with network engineers to provide suitable network access and implement changes as per business requirements and set procedures.
3. Coordinate with suppliers and vendors to resolve issues according to SLA agreements.
4. Assist in implementing IT business applications across the organization, providing relevant information for seamless execution during the implementation phase.
5. Gather business information for IT requirements and prepare primary reports for the team.
6. Contribute to developing knowledge databases to document common issues, responses, and solutions faced by users.
7. Maintain accurate monthly inventory of all company IT equipment and prepare inventory reports.
8. Handle preventive maintenance of all IT equipment to prevent breakdowns and ensure smooth business operations.
9. Provide oversight and guidance to the team to resolve ongoing IT operational issues.
10. Oversee and reconcile email account licenses.
11. Analyze and process business requirements for IT infrastructure, including site setup, changes, and cancellations, covering site surveys, BoQ, service requests, internet, cabling, devices, and communications.
12. Ensure the security and privacy of networks and computer systems.

• 1-4 years of relevant experience.
• UAE Driver's License with a car is required to support site offices.

• Employment Type: Contract
• Job Function: Information Technology
• Industry: IT Services and Consulting

We are seeking a skilled Technical Support Coordinator to join our team.

The successful candidate will be responsible for providing technical support to clients via email, phone, and chat. This includes responding to technical requests in a timely and efficient manner, prioritizing and managing technical support tickets, arranging regular meetings with clients, and maintaining accurate client information records.

1. Provide technical support to clients via email, phone, and chat.
2. Prioritize and manage technical support tickets.
3. Arrange regular meetings with clients to gather information, provide updates, and resolve technical issues.
4. Maintain accurate client information records.

The ideal candidate will have at least 2 years of experience in a technical support or customer service role. Fluency in English is required, with Urdu and Arabic being a plus. The successful candidate will also possess excellent communication and interpersonal skills, as well as the ability to multitask and prioritize tasks effectively.

• Technical knowledge and troubleshooting skills.
• Ability to work independently and organized.
• Proficiency in relevant software and tools (Outlook, Word, Excel, PowerPoint).

Bachelor's Degree/Diploma in Computer Science, Information Technology, or Electronics Engineering.

General knowledge of IT, electronics, CCTV, and/or similar fields.

The organisation operates across multiple sectors and is renowned for its strong reputation, operational excellence, and commitment to quality. This role offers the opportunity to work closely with a respected and influential family, providing an excellent platform to deepen your professional experience in a high-profile environment.

* Provide comprehensive administrative and personal support to the owner and his family.
Manage complex calendars, schedule meetings, and coordinate travel arrangements (domestic and international).
Handle confidential correspondence and documentation with the utmost discretion.
Act as the primary point of contact for personal matters, ensuring smooth communication flow.
Coordinate and liaise with household staff, vendors, and service providers to ensure seamless day-to-day operations.
Organise family events, from logistics to final execution.
Maintain accurate records, filing systems, and manage expenses and budgets where required.
Handle ad hoc requests with flexibility and a high level of professionalism.

* 5+ years of experience in a Personal Assistant or Executive Assistant role, supporting senior executives or high-net-worth individuals.
Exceptional English speaking and writing skills
Previous experience working in Europe or with European families/organisations is essential.
Ability to maintain confidentiality, professionalism, and adaptability in a dynamic and fast-paced environment.
Strong organisational skills and keen attention to detail.

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