476 Support Technician jobs in the United Arab Emirates

At Amazon, we strive to be earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We are making history and the good news is we have only just begun. This is your chance to make history.

As an IT Technician, you will report to the IT Manager at your home site and work closely with the business, colleagues, and remote support teams to implement and maintain infrastructure elements. You will represent the 'face of IT' to the Business and thrive in providing world-class service to our customers. You will be a key part of a multinational, diverse team, delivering high-quality results and seeking continuous improvements.

Business Area: Operations – Fulfillment Centre and Logistics

The IT Operation team supports the IT Infrastructure at each Amazon site and provides IT support to our customer base.

• Day 1 opportunity – Be part of a team responsible for post-purchase customer experience.
• Opportunities for growth – Influence and shape the direction of our services.
• Engage in exciting projects and develop expertise in areas of interest.

Putting customers first, you will provide first-level support to ensure all IT equipment and infrastructure operate optimally, meeting departmental KPIs and SLAs across your site and remote locations.

• Ownership of health & safety standards, ensuring compliance with Amazon policies.
• Installation, maintenance, and support of IT equipment.
• Asset and inventory management.
• Coordinate with third-party vendors and external suppliers.
• Maintain high availability of IT infrastructure through proactive maintenance.
• Support site and team projects and initiatives.
• Conduct end-user equipment trials and testing.
• Assist senior engineers as needed.

Support shifts and occasional changes in working hours are required.

• Certifications such as CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware, AWS, or equivalent.

• 2+ years of support experience with Windows, Mac, or Linux in a corporate setting.

We are committed to an inclusive culture. If you need workplace accommodations during the application or onboarding process, please visit this link.

Company: Q-Express Documents Transport - G25

Job ID: A2821029

Join to apply for the Deskside Support Technician (L2) - EUC & DC UAE role at Excis Compliance

Join to apply for the Deskside Support Technician (L2) - EUC & DC UAE role at Excis Compliance

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WE'RE HIRING A DESKSIDE TECHNICIAN (L2) – EUC & DC

Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.

• Client in 190+ countries
• 6000+ Engineers
• 200+ Enterprise Clients
  
  

• Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)
• Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals
• Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades
• Manage asset inventory, including tagging, tracking, and reporting
• Support VIP users with prompt and professional service
• Collaborate with IT teams to escalate and resolve complex technical issues
• Document solutions, create knowledge base articles, and provide user training when necessary
  
  

• Technical Skills & Experience:
• 4+ years of hands-on experience in desktop support or IT helpdesk roles
• Strong knowledge of Windows OS (10/11), macOS, and Microsoft O365
• Experience with Active Directory, remote support tools (MS Remote Desktop, VNC), and mobile device management
• Ability to troubleshoot hardware (laptops, printers, AV systems) and software issues
• Familiarity with malware removal and basic network troubleshooting
  
  

• Excellent communication and customer service skills (VIP support experience preferred)
• Ability to work in a fast-paced corporate environment
• A+ Certification, MCP, or ITIL (preferred but not required)
• Arabic language skills
  
  

• Ability to lift/move equipment (up to 50 lbs)
• Willingness to travel between office locations if required
  
  

• Competitive salary with performance-based incentives
• Career growth opportunities in a global IT environment
• Collaborative and inclusive work culture
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology

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About This Role

Essential Duties & Responsibilities

• Assist in updating the monthly NDB Charts Checklist and other documentation as guided by senior engineers. Perform the majority of Preventive Maintenance Tasks (PMT) independently on simulators and associated systems.
• Refer to schematics and assist in diagnosing and correcting problems on simulators and related systems. Use the Maintenance Management System Gemini to record and track maintenance activities. Maintain the cleanliness and tidiness of simulator interiors and exteriors.
• Perform preflight checks on all simulators and promptly sign off on morning readiness when required. Run QTG according to the preventive maintenance schedule and have it verified by the shift engineer.
• Pursue ongoing professional growth and training from senior colleagues.

Qualifications

• Two-year technical degree or equivalent related training.
• Minimum of 5 years of direct simulator experience, with at least 3 years at the relevant simulator type and location.
• Proficiency with all types of test equipment.
• Proficiency with software diagnostics and utilities on at least one type of simulator.
• Strong troubleshooting skills.
• Ability to perform in-depth analysis and research for hardware modifications and upgrades.
• Ability to assist the CAE SimuFlite Engineering Team with modifications, design changes, and software enhancements.
• Ability to assist in developing and delivering technical training for other technicians.
• Demonstrated expertise as the Technical Expert on at least one major simulator system (e.g., motion, visual, aircraft systems).
• Knowledge of Microsoft Office tools and suite.
• Fluency in English.

Position Type

Regular

CAE thanks all applicants for their interest. Only those whose background and experience match the role requirements will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, color, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other legally protected characteristics.

If you do not see yourself fully reflected in every job requirement listed, we still encourage you to apply. Everyone at CAE is welcome to contribute to our success. If reasonable accommodations are needed during the application or interview process, please contact us.

Required Experience:

IC

About This Role

Essential Duties & Responsibilities

• Assist in updating the monthly NDB Charts Checklist and other documentation as guided by senior engineers. Perform the majority of Preventive Maintenance Tasks (PMT) independently on simulators and associated systems.
• Refer to schematics and assist in diagnosing and correcting problems on simulators and related systems. Use the Maintenance Management System Gemini to record and track maintenance activities. Maintain the cleanliness and tidiness of simulator interiors and exteriors.
• Perform preflight checks on all simulators and promptly sign off on morning readiness when required. Run QTG according to the preventive maintenance schedule and have it verified by the shift engineer.
• Pursue ongoing professional growth and training from senior colleagues.

Qualifications

• Two-year technical degree or equivalent related training.
• Minimum of 5 years of direct simulator experience, with at least 3 years at the relevant simulator type and location.
• Proficiency with all types of test equipment.
• Proficiency with software diagnostics and utilities on at least one type of simulator.
• Strong troubleshooting skills.
• Ability to perform in-depth analysis and research for hardware modifications and upgrades.
• Ability to assist the CAE SimuFlite Engineering Team with modifications, design changes, and software enhancements.
• Ability to assist in developing and delivering technical training for other technicians.
• Demonstrated expertise as the Technical Expert on at least one major simulator system (e.g., motion, visual, aircraft systems).
• Knowledge of Microsoft Office tools and suite.
• Fluency in English.

Position Type

Regular

CAE thanks all applicants for their interest. Only those whose background and experience match the role requirements will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, color, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other legally protected characteristics.

If you do not see yourself fully reflected in every job requirement listed, we still encourage you to apply. Everyone at CAE is welcome to contribute to our success. If reasonable accommodations are needed during the application or interview process, please contact us.

Required Experience:

IC

Location: UAE
Salary: AED 2500 Accommodation
Experience: Freshers welcome

1. Provide technical support and troubleshooting assistance for hardware, software, and network-related issues.
2. Install, configure, and maintain IT systems and applications.
3. Assist in setting up and managing company IT infrastructure.
4. Ensure smooth operation of computers, printers, and other peripherals.
5. Support end-users with basic IT queries and provide training when necessary.
6. Maintain documentation of IT assets and user issues.

1. Education: Diploma in IT or a related field.
2. Experience: Freshers are welcome; prior internship or training is a plus.
3. Skills: Basic knowledge of networking, troubleshooting, and IT systems.
4. Soft Skills: Strong communication and problem-solving abilities.
5. Other: Willingness to learn and adapt in a dynamic work environment.

Competitive salary package, company-provided accommodation, career growth opportunities.

Join to apply for the L2- IT Support Technician role at Dicetek LLC

Join to apply for the L2- IT Support Technician role at Dicetek LLC

Location: Any of the Emirates ( Al Ain, Abu Dhabi, Dubai, Fujairah, Madinat Zayed, Ras Al Khaimah, Ruwais and Sharjah)

Job Overview

The L2 IT Support Technician is responsible for resolving more complex technical issues that have been escalated from L1 support. This role requires deeper technical knowledge and expertise to diagnose and solve problems related to software, hardware, networking, and other IT systems. You will work closely with other technical teams

and play a key role in ensuring the reliability and efficiency of IT services. Additionally, you will be required to do complex support of audio and visual equipment for various events, meetings, and presentations.

Key Responsibilities

• Advanced Troubleshooting: Diagnose and resolve complex technical issues, including system configuration, software and hardware failures, and network problems.
• Incident Management: Take ownership of escalated tickets, ensuring they are resolved in a timely manner and within SLA guidelines.
• Root Cause Analysis: Conduct thorough investigations to identify the underlying causes of recurring issues and recommend long-term solutions.
• Collaboration: Work with other technical teams, such as network administrators, system engineers, and developers, to resolve issues that require specialized knowledge.
• Documentation: Create and update technical documentation, including troubleshooting guides, configuration procedures, and knowledge base articles.
• User Support: Provide technical guidance to end-users and L1 support technicians, ensuring they have the information needed to perform their roles effectively.
• Software and Hardware Support: Assist with the installation, configuration, and maintenance of software applications and hardware devices.
• Continuous Improvement: Identify opportunities to improve IT processes and systems to enhance overall service delivery.
• Work on L2 for other backend systems: Fusion ERP, Banner ERP, Black Board, SMS, SAP BI, Google Dialog, Informatica, Web Services L2 Activities would include track workflow, user login issues, user missing information issues, basic run of queries etc
  
  

• Experience: 2-3 years of experience in IT support, with a focus on advanced troubleshooting and problem resolution.
• Technical Skills: Proficiency in operating systems (Windows, macOS, Linux), networking protocols, and IT infrastructure.
• ERP Skills: Proficiency in support in Fusion HCM, Black Board, Integration, Reporting
• Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to understand complex systems and processes.
• Communication: Excellent communication skills, with the ability to convey technical information clearly to both technical and non-technical audiences.
• Time Management: Ability to manage multiple issues simultaneously, prioritizing tasks based on urgency and impact.
• Team-Oriented: A collaborative approach, with a willingness to share knowledge and support team members.
  
  

• Schedule: Standard business hours, with on-call duties or overtime required during critical incidents.
• Environment: Office-based with potential remote support responsibilities.

• Seniority level Not Applicable

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Company Overview:

Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight

Site Overview:

For over 40 years, GE Aerospace has had a significant presence on the ground in the United Arab Emirates. With offices in Abu Dhabi and Dubai Airport Freezone; an On Wing Support Center; partnership engineering, testing, and Maintenance, Repair, and Overhaul facilities across the country; and the Middle East Technology Center focused on solutions for the region's hot & harsh environment. In addition to career opportunities, our sites offer a culture focused on respect for people and giving back to the community through grants and philanthropic programming.

Role Overview:
As the On Wing Support Technician, you will :

• Take ownership for and follow through on full scope of work tasks and projects;
• Inform and Focus the needs of customers;
• Build customer relationships through good communication skills and understanding of customer perspectives;
• Make sure all technical activities are performed with respect to highest level of Quality and Safety
• Focus on LEAN improvements

The Ideal Candidate:

• Line maintenance, engine changes, module removal & installation, or LRU removals and installations;
• Demonstrated quality, compliance and customer satisfaction skills;
• LEAN mindset and improvement drive;

Required Qualifications:

• English language, secondary education and over 21 year old;
• Human Factors in Aviation Maintenance and Air Legislation (Part 66 Module 9 &10) training;
• Degree/Diploma/Certificated course in Aircraft Maintenance Engineering/Aeronautical Engineering / Part 66 license / A&P;
• Proven experience record from MRO organization in last 2 years
• Ability and willingness to travel on short notice to domestic and international air locations for engine maintenance tasks.
  

Preferred Qualifications:

• Eighteen months documented aircraft gas turbine engine maintenance experience;
• Six months documented aircraft gas turbine engine maintenance experience in last 2 years
• Approach work with a "can-do" attitude and a sense of commitment to both team and customer objectives;
• Prior Co-op or internship experience within On Wing Support;
• Strong communication skills and problem solving ability are a must;
• Possess a desire to learn and grow with advances in technology;
• New generation aircraft engines experience and knowledge;
• Attention on details and quality/safety focus;
• Humble: respectful, receptive, agile, eager to learn;
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker
• Strong oral and written communication, persuasive and presentation skills, including executive-level communication
• Strong external focus, keeping abreast of global, geopolitical, and emerging risks

At GE Aerospace, we are always searching for great talent. While we mightnot have a specificjob for you today, we want to know about you when we do. As actual openingsbecome available, you may be contacted to discuss a potential opportunity.

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

Location: UAE
Salary: AED 2500 Accommodation
Experience: Freshers welcome

• Provide technical support and troubleshooting assistance for hardware, software, and network-related issues.
• Install, configure, and maintain IT systems and applications.
• Assist in setting up and managing company IT infrastructure.
• Ensure smooth operation of computers, printers, and other peripherals.
• Support end-users with basic IT queries and provide training when necessary.
• Maintain documentation of IT assets and user issues.

• Education: Diploma in IT or a related field.
• Experience: Freshers are welcome; prior internship or training is a plus.
• Skills: Basic knowledge of networking, troubleshooting, and IT systems.
• Soft Skills: Strong communication and problem-solving abilities.
• Other: Willingness to learn and adapt in a dynamic work environment.

Competitive salary package, company-provided accommodation, career growth opportunities.

Join to apply for the L2- IT Support Technician role at Dicetek LLC

Join to apply for the L2- IT Support Technician role at Dicetek LLC

Location: Any of the Emirates ( Al Ain, Abu Dhabi, Dubai, Fujairah, Madinat Zayed, Ras Al Khaimah, Ruwais and Sharjah)
Job Overview
The L2 IT Support Technician is responsible for resolving more complex technical issues that have been escalated from L1 support. This role requires deeper technical knowledge and expertise to diagnose and solve problems related to software, hardware, networking, and other IT systems. You will work closely with other technical teams
and play a key role in ensuring the reliability and efficiency of IT services. Additionally, you will be required to do complex support of audio and visual equipment for various events, meetings, and presentations.
Key Responsibilities

• Advanced Troubleshooting: Diagnose and resolve complex technical issues, including system configuration, software and hardware failures, and network problems.
• Incident Management: Take ownership of escalated tickets, ensuring they are resolved in a timely manner and within SLA guidelines.
• Root Cause Analysis: Conduct thorough investigations to identify the underlying causes of recurring issues and recommend long-term solutions.
• Collaboration: Work with other technical teams, such as network administrators, system engineers, and developers, to resolve issues that require specialized knowledge.
• Documentation: Create and update technical documentation, including troubleshooting guides, configuration procedures, and knowledge base articles.
• User Support: Provide technical guidance to end-users and L1 support technicians, ensuring they have the information needed to perform their roles effectively.
• Software and Hardware Support: Assist with the installation, configuration, and maintenance of software applications and hardware devices.
• Continuous Improvement: Identify opportunities to improve IT processes and systems to enhance overall service delivery.
• Work on L2 for other backend systems: Fusion ERP, Banner ERP, Black Board, SMS, SAP BI, Google Dialog, Informatica, Web Services L2 Activities would include track workflow, user login issues, user missing information issues, basic run of queries etc
  

• Experience: 2-3 years of experience in IT support, with a focus on advanced troubleshooting and problem resolution.
• Technical Skills: Proficiency in operating systems (Windows, macOS, Linux), networking protocols, and IT infrastructure.
• ERP Skills: Proficiency in support in Fusion HCM, Black Board, Integration, Reporting
• Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to understand complex systems and processes.
• Communication: Excellent communication skills, with the ability to convey technical information clearly to both technical and non-technical audiences.
• Time Management: Ability to manage multiple issues simultaneously, prioritizing tasks based on urgency and impact.
• Team-Oriented: A collaborative approach, with a willingness to share knowledge and support team members.
  

• Schedule: Standard business hours, with on-call duties or overtime required during critical incidents.
• Environment: Office-based with potential remote support responsibilities.

• Seniority levelNot Applicable

• Employment typeContract

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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Get notified about new Information Technology Support Technician jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

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