102 Surgical Assistant jobs in the United Arab Emirates

Primary Nursing Role

We are seeking a skilled and compassionate nursing professional to provide patient-centric care in a pediatric setting. The successful candidate will be responsible for delivering high-quality patient care under the supervision of a Registered Nurse, while ensuring compliance with relevant clinical standards and legislation.

Main Responsibilities

• Deliver exceptional patient care, working collaboratively with the multidisciplinary team to achieve optimal patient outcomes.
• Identify and mitigate risks to ensure patient safety, adhering to established risk policies and procedures.
• Contribute to a positive patient experience by creating a supportive environment, as guided by nursing leadership.
• Promote a culture of learning and development, enhancing employee competence.

Essential Requirements

Nursing Diploma: Essential qualification for this role.

Current/Recent experience in pediatric Ward: Ideal background for this position.

UAE experience beneficial: Additional advantage for the right candidate.

Key Skills and Qualifications

We are seeking a highly skilled Clinical Support Specialist to join our team. This individual will play a critical role in supporting clinical programs and initiatives, working closely with sales and marketing teams to promote high-quality patient care.

The ideal candidate will have a strong background in resuscitation, including experience with AHA/ERC guidelines, clinical practice, and translational research. They will also possess excellent written and oral communication skills, with the ability to effectively convey complex information to various stakeholders.

Key Responsibilities:

• Positioning, promoting, and delivering impactful clinical programs
• Initiating strategic conversations with sales and marketing teams, as well as business partners and end-users, on the importance of high-quality CPR and clinical programs
• Serving as a clinical expert in resuscitation, including AHA/ERC guidelines, clinical practice, and translational research

Requirements:

• Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician, or Paramedic with a minimum of 3-5 years of experience in critical or emergency care settings
• ALS/APLS certification, instructor level preferred

Benefits:

This is an exciting opportunity to join a fast-growing organization that operates in over 140 countries worldwide. Our employees are inspired by a commitment to making a difference in patients' lives, and our culture values innovation, self-motivation, and an entrepreneurial spirit.

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive compensation package

Travel Requirements:

This position requires approximately 75% travel, with occasional travel outside of the region.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

Job Description:

• Welcomes patients or their families and determines the nature of their inquiry.
• Provides information to assist patients or refers them to appropriate contacts within the organization or elsewhere.
• Advocates for patients' and their families' rights, confidentiality, information, and education.
• Develops and maintains a feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisors on a daily basis.
• Expedites the flow of visitors/patients and ensures each person receives outstanding customer service by providing a friendly environment, timely and prompt assistance, and optimizing waiting time. Provides adequate information as needed.
• Provides information about medical insurance coverage to patients and diligently checks it before sending them to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Ensures proper billing of services rendered by patients through the Hospital Information System (HIS).
• Keeps accurate records of discussions or correspondence with customers.
• Performs duties related to handling patient/telephone/cash/back office work as specified in the duty roster.
• Performs other related duties incidental to the work described herein, as assigned by higher authorities.
• Provides communication support to assist colleagues, including clinicians and nurses, in communicating with patients who have language barriers, thereby ensuring smooth information flow in clinic settings or otherwise.

Responsibilities:

A graduate degree in any discipline is preferable.

A minimum of 1-year experience as a receptionist in a patient-focused environment, preferably with experience operating a multi-line switchboard system.

Interest in working in a hospital-related environment.

Exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with diverse individuals are essential.

Superior phone etiquette skills are required.

Efficient organizational skills and the ability to handle multiple responsibilities under pressure while maintaining composure are necessary.

The ability to work independently with minimal supervision is also required.

Reliability, punctuality, dependability, and responsiveness are essential qualities.

Excellent command of oral and written English is required, and Arabic language proficiency is advantageous but not essential.

We are seeking a dedicated and compassionate individual to join our healthcare team as a Healthcare Assistant .

The successful candidate will play a vital part in enhancing patient care by conducting health-related questionnaires with patients, collecting essential data to support our clinical staff, and contributing to the overall patient experience.

Key Responsibilities:

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Ask patients a series of pre-determined questions related to their health, lifestyle, and medical history.
• Ensure that patients understand the purpose of the questionnaire and answer questions with accuracy and honesty.

Data Collection and Recording:

• Accurately record patient responses in the electronic health records (EHR) system or designated database.
• Maintain confidentiality and protect patient information in accordance with HIPAA and clinic policies.
• Ensure all required questions are asked and that the data collected is complete and accurate.

Collaboration with Clinical Staff:

• Work closely with nurses, physicians, and other healthcare providers to ensure that the data collected is available for patient care planning.
• Identify and report any immediate health concerns that arise during the questionnaire process to the appropriate medical personnel.
• Assist in the preparation and distribution of questionnaires and educational materials to patients.

Administrative Support:

• Provide support in other areas of the clinic or hospital as required by nursing staff.

Requirements:

High school diploma or equivalent required. The ideal candidate will have:

• Healthcare Assistant certificate and/or KHDA.
• Nursing Assistant certificate a plus.
• Previous experience in a healthcare setting, particularly in patient-facing roles, preferred. Experience with electronic health records (EHR) systems a plus.
• Strong communication skills with the ability to interact empathetically with patients. Fluent English is a must.
• Attention to detail and accuracy in data collection and recording. Ability to work independently and as part of a healthcare team. Basic computer skills and familiarity with healthcare documentation.

Job Opportunity:

We are seeking compassionate and skilled healthcare professionals to join our team as Nurse Assistants. As a vital member of our nursing staff, you will provide high-quality patient care, support, and assistance to our registered nurses and other healthcare professionals.

1. Provide patient care: Assist with daily living activities, such as bathing, dressing, and feeding patients.
2. Take and record patients' vital signs, and document care provided.
3. Support nursing staff: Assist registered nurses with medical procedures, and provide general support as needed.
4. Maintain patient safety: Ensure patients' safety and well-being, and report any concerns or changes to the nursing staff.
5. Collaborate with healthcare team: Work effectively with other healthcare professionals to provide comprehensive patient care.

1. Certified Nursing Assistant (CNA) certification or equivalent
2. Completion of a state-approved CNA training program
3. At least 2 years of experience in a similar role within Healthcare & Lifesciences
4. Strong attention to detail and ability to deliver high-quality work
5. Self-starter with high resilience
6. Strong team player with ability to manage multiple stakeholders
7. Willingness to undertake 30-60% travel

Job Summary:

We are seeking a dedicated and compassionate Nurse to join our team. As a Registered Nurse, you will play a vital role in providing patient-centric care, ensuring compliance with ethical and professional standards.

About the Role:

• You will work collaboratively with a multi-professional team to deliver high-quality patient care, adhering to clinical standards and relevant legislation.
• Identify, prevent, and manage risks in accordance with clinical risk policies and procedures.
• Create a positive patient experience by fostering a conducive environment.
• Develop and contribute to a learning environment that enhances employee competence through active supervision, mentoring, and coaching.

Requirements:

Bachelor's Degree in Nursing (Essential)

At least two years of experience in a healthcare setting (Essential)

Desirable: UAE experience

Key Skills and Qualifications:

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Excellent verbal and written communication skills in English

Job Title: Patient Care Associate

We are seeking a dedicated and compassionate Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in ensuring the delivery of exceptional patient care and providing an outstanding experience for our patients and their families.

• Registration and Insurance Form Completion: Assist patients in completing registration forms and insurance forms, ensuring accuracy and completeness.
• Patient Support: Provide support to patients in completing all necessary forms and documentation, including medical insurance.
• Problem Resolution: Identify and resolve patient problems in consultation with clinicians and nurses.
• Counter Assistance: Escort patients to counters and assist them in reaching counters if required.
• Record Management: Maintain patient records, consent forms, payment forms, and other relevant documents.
• Communication: Inform patients about clinician availability and maintain hygiene standards.
• Office Organization: Organize and maintain office stationery and supplies.
• Protocol Adherence: Ensure adherence to organizational protocols and maintain patient confidentiality.
• Customer Service: Answer incoming calls, route them to relevant departments, and provide information on procedures, packages, and timings.

• Appointment Booking: Book appointments over the phone and through walk-ins.
• Schedule Management: Schedule, reschedule, cancel, and confirm appointments for clinicians, radiology, and other services.
• SMS and Website Appointments: Schedule appointments requested through websites and SMS.
• Hospital Admission: Schedule hospital admissions, file insurance checklists, and complete admission forms.
• Financial Evaluation: Determine patient financial status and eligibility for health services.
• Appointment Verification: Cross-verify appointment files with the appointment list.
• Daily Confirmation: Confirm appointments for the next day via telephone.

• Approval Check: Verify cases requiring approvals with the insurance coordinator.
• Insurance Matters: Coordinate with Symphony for insurance-related matters.
• Status Verification: Check the status of insurance cards produced by patients.
• Packages Covered: Verify packages covered by insurance.

• Email Management: Administer regular and electronic mail to ensure proper action is taken.
• Medical Records: Maintain medical records and report when required.
• Data Management: Make spreadsheets, manage data, and create documents using desktop publishing programs.
• Lab Reports: Cross-verify and file lab reports in the absence of the MRD.
• Lab Report Entry: Enter lab report file numbers clinician-wise.

• Internal Stakeholder Collaboration: Work closely with internal stakeholders in matters related to approvals, patient assistance, and hygiene standards.
• External Stakeholder Engagement: Engage with external stakeholders to handle queries and feedback.
• Relevant Experience: Possess experience in handling customers/patients in a similar role.

We are seeking a highly skilled and motivated Customer Service Representative to join our team. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

The successful candidate will be responsible for resolving customer complaints, answering queries, and providing product information. They will also be expected to work closely with other teams to ensure seamless delivery of services.

• Key Responsibilities:
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints in a professional and courteous manner
• Provide product information and demonstrate features
• Collaborate with other teams to achieve business objectives
• Meet performance targets and quality standards

Requirements:

• Hospital/ Medical/ Insurance industry experience preferred
• Strong computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Benefits:

• Friendly and dynamic work environment
• Ongoing training and development opportunities
• Competitive salary and benefits package
• Opportunities for career advancement

Career Development:

This role offers excellent opportunities for career growth and development. With ongoing training and coaching, you will have the chance to develop your skills and knowledge and take on new challenges.

About Us:

We are a leading provider of customer service solutions, dedicated to delivering exceptional results and building long-term relationships with our clients.