4 Systems Analysis jobs in the United Arab Emirates

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain

Overview

Job Title: Business Data Analyst (Banking) - Digital Transformation

Job Type: Full-Time Contract (1 year, renewable)

Location: On-site, Dubai, Dubai, United Arab Emirates

Job Summary:

Join our team as a Business Data Analyst at the forefront of digital transformation within a leading UAE bank. In this pivotal role, you will bridge business stakeholders and technology teams, applying deep analytical expertise to drive insights, optimize processes, and elevate customer journeys across key digital banking initiatives. Embrace an asynchronous work culture that values exceptional written communication and proactive problem-solving.

• Elicit, analyze, and document business requirements, user stories, and process flows for digital projects.
• Act as a key liaison between business units and technical teams to ensure clear understanding of project objectives.
• Conduct gap analysis and impact assessments for new features and system changes within core banking functions.
• Participate in Agile/Scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups.
• Design and execute test scenarios, supporting user acceptance testing (UAT) and solution validation.
• Write complex SQL queries to extract and analyze large datasets, generating actionable insights and KPI reports with Power BI.
• Translate analytical findings into clear, data-driven recommendations and presentations for diverse stakeholders.

• Bachelor’s degree in Computer Science, Engineering, Finance, Business, or a quantitative discipline.
• 5-9 years’ experience as a Business Analyst, with a strong background in Banking, Financial Services, or FinTech.
• High proficiency in SQL and PL/SQL, with hands-on experience in Power BI for data visualization.
• Proven experience working with core-banking systems and exposure to digital transformation projects.
• Solid understanding of Agile methodologies (Scrum, Kanban) and expertise with JIRA.
• Exceptional written communication skills, adept at working in asynchronous, collaborative environments.
• Strong analytical and critical thinking abilities with excellent stakeholder management.

• Relevant professional certifications (CBAP, PMI-PBA, Agile Scrum, Data Analytics).
• Experience with data modeling, Python or R for advanced analytics, and systems like Flexcube or OFSAA.
• Expertise in digital banking products, customer journey mapping, and process optimization.

Become part of our team and contribute to high-impact initiatives, working on projects that set industry standards and drive meaningful change. We foster an inclusive, high-performing culture offering career development opportunities, comprehensive benefits, and a collaborative environment to help you thrive.

The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.

Department: Project Management

Compensation: AED 21,667 P/M

• Enhance business systems by providing accurate information about business needs and priorities.
• Analyse and consolidate information to develop business cases to support achievement of business objectives.
• Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
• Provide plain language advice on technical issues to non-technical audiences.
• Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
• Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
• Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
• Guide and support team members to provide customer-focused services.

• A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
• Escalate issues, keep informed, advise and receive feedback.
• Inspire and motivate team, provide direction and manage performance.
• Mentor, lead and support the team and share information and research.
• Ensure consistent and coordinated customer services through teamwork and collaboration.
• Resolve issues and provide solutions to problems.
• Provide information regarding agency sector-wide rules and standards.
• Represent the organisation in an honest, ethical and professional way and encourage others to do so.
• Demonstrate professionalism to support a culture of integrity within the team/unit.
• Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.