129 Team jobs in the United Arab Emirates

Dubai, United Arab Emirates | Posted on 05/29/2025

The Team Leader is responsible for managing and drivingthe performance of tele sales and kiosk sales teams for credit cards and otherbanking products. This role involves supervising daily sales activities,ensuring target achievement, coaching team members, and maintaining highservice standards.

Key Responsibilities:

Team Leadership & Performance Management:

Supervise, train, and mentor tele sales and kiosk salesexecutives.

Monitor daily performance and ensure achievement ofindividual and team sales targets.

Conduct regular coaching sessions to improve salestechniques and product knowledge.

Motivate the team to maintain high morale and productivity.

Sales & Business Growth:

Drive sales of credit cards, personal loans, and otherbanking products through tele sales and kiosk channels.

Develop and implement strategies to increase customeracquisition and conversions.

Identify new business opportunities and potentialcustomers.

Customer Service & Relationship Management:

Ensure high levels of customer satisfaction and servicequality.

Address escalated customer concerns and resolvecomplaints effectively.

Build and maintain strong relationships with key clientsand referral partners.

Operational & Compliance Management:

Ensure all sales activities comply with banking policies,regulatory guidelines, and ethical standards.

Oversee kiosk operations, inventory, and point-of-saletransactions.

Maintain accurate records of sales, customerinteractions, and team performance.

Reporting & Coordination:

Prepare and submit daily, weekly, and monthly salesreports.

Coordinate with management, marketing, and otherdepartments to align sales strategies.

Stay updated on market trends, competitor offerings, andbanking regulations.

Requirements

Qualifications & Skills:

Education & Experience:

Bachelor’s degree in Business, Finance, Marketing, or arelated field (preferred).

3+ years of sales experience in the banking or financialsector, with at least 1 year in a leadership role.

Proven experience in managing tele sales and kiosk-basedsales teams.

Strong leadership, coaching, and team managementabilities.

Excellent sales, negotiation, and communication skills.

Goal-driven, self-motivated, and able to work underpressure.

Strong problem-solving and decision-making capabilities.

Proficiency in CRM software, tele sales tools, and POSsystems.

Other Requirements:

Willingness to work in a fast-paced sales environment.

Flexibility to work shifts, weekends, and public holidaysas required.

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Dubai, United Arab Emirates | Posted on 01/29/2025

Team Leadership : Provide effective leadership and guidance to the sales team, setting clear goals, objectives, and expectations. Motivate and inspire team members to achieve individual and team sales targets.

Sales Strategy : Develop and execute sales strategies to drive business growth and meet or exceed sales goals. Identify market opportunities, analyze competition, and make informed decisions to enhance sales performance.

Performance Management : Monitor individual and team performance, track sales metrics, and conduct regular performance evaluations. Provide constructive feedback, coaching, and training to enhance the capabilities of team members.

Sales Target Achievement : Drive the team to achieve sales targets and revenue goals. Monitor sales pipelines, forecast sales projections, and implement corrective measures when necessary.

Customer Relationship Management : Foster strong customer relationships, identify customer needs, and provide appropriate solutions to ensure customer satisfaction. Address customer escalations and maintain high standards of service delivery.

Training and Development : Identify training needs within the sales team and provide coaching and training programs to enhance their product knowledge, sales techniques, and customer engagement skills.

Collaboration : Collaborate with cross-functional teams, including marketing, product development, and customer service, to align sales strategies and ensure effective communication and coordination.

Reporting and Analysis : Prepare regular sales reports, analyze sales data, and present insights to management. Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and develop appropriate strategies.

Requirements

Diploma/Bachelor's degree in business administration, marketing, or a related field (preferred).

Proven experience in sales or business development, preferably in the telecommunications industry.

Previous experience in a leadership or team management role.

Strong knowledge of telecommunications products, services, and industry trends.

Excellent communication, negotiation, and interpersonal skills.

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Join as a Workshop Team Leader
Are you ready to lead a dynamic team in a high-performance workshop environment? We're looking for a skilled and motivated Workshop Team Leader to supervise daily workshop operations, drive productivity, and maintain service excellence. If you thrive in a fast-paced environment, have strong leadership qualities, and a passion for the automotive industry—this is your opportunity to lead with impact.

Key Responsibilities:

Team Management & Workflow Allocation:
· Assist in the appropriate allocation of work orders to individual technicians.
· Ensure technicians clock in/out of each work operation accurately.
· Monitor timely initiation and completion of repair tasks.
· Keep technicians productive and efficient throughout their working hours.
· Actively support, mentor, and advise technicians.

Technical Oversight & Quality Assurance:
· Verify that all listed items on work orders are clearly defined; liaise with Service Advisors where clarity is needed.
· Translate customer concerns into clear technical work instructions.
· Ensure technicians follow workshop manuals and manufacturer procedures.
· Confirm proper and safe use of tools and equipment.
· Personally handle and expedite any repeat repair issues.
· Participate in vehicle inspections or road tests when necessary to assess customer concerns.
· Support technicians in accurately recording all operations and any additional defects.
· When possible, assess and sign off on the quality of completed work; otherwise, specify items needing further QA.

Communication & Coordination:
· Liaise with Service Advisors to ensure smooth information flow.
· Coordinate with manufacturers for technical support and reporting as needed.
· Support Service Advisors in diagnostic phases or customer handovers when necessary.

Reporting & Continuous Improvement:
· Report quality issues, tooling needs, and resource concerns to the Workshop Manager in a timely and objective manner.
· Record and report all lost time accurately, with an organized and disciplined approach.
· Promote safe work practices and the protection of customer property.
· Perform other duties as assigned by management to support company goals.

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The Role
Team Assistant – Investment Management | Dubai, DIFC Location: Dubai International Financial Centre (DIFC) Industry: Investment Management Employment Type: Full-time, On-site About the Role An investment management firm in the DIFC is seeking an organised, proactive, and highly professional Team Assistant to support its investment and operations teams. This is an excellent opportunity for a dynamic individual with strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced, high-performance environment. You’ll play a key role in ensuring the smooth day-to-day running of the office and supporting senior team members with scheduling, coordination, and administration. Key Responsibilities •Provide full administrative support to investment and operations professionals, including diary management, meeting coordination, and travel arrangements. •Act as a central point of contact for internal and external communications, ensuring timely and professional correspondence. Organise and prepare documentation, reports, and presentations as required. •Assist with expense management, invoice processing, and vendor coordination. •Support event logistics, client meetings, and roadshows, ensuring smooth execution and attention to detail. •Maintain and update internal filing systems, contact databases, and document templates. •Collaborate closely with the Executive Assistant and Office Manager to ensure efficient workflow across the office. •Provide general administrative and project support as needed, demonstrating flexibility and initiative.

Requirements
•2–6 years’ experience in an administrative or team assistant role within financial services, investment management, or professional services. •Excellent verbal and written communication skills in English. •Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. •Professional, polished, and discreet with a high level of integrity. •Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). •Confident, service-oriented attitude with strong interpersonal skills and a collaborative mindset. Please note that due to the high volume of applications, only shortlisted candidates will be contacted.

About the company
Venture Search is an international banking & financial services search firm, combining technology and human skill to enhance all aspects of the hiring process. By combining advanced search technology and a market-leading team, we are able to attract the most talented candidates in the banking and financial services sector. Here at Venture Search, we are passionate about building world-class teams and delivering long-term recruitment solutions. Ventures focus spans multiple facets of the global Financial Services industry, including Banking, Non-Banking Financial Institutions, Buyside, Fintechs, and Advisory firms.

Job Location: RAKMHSU

Job Summary:

We are seeking a highly skilled and experienced Sr. Team Lead / Team Lead - Application Infrastructure to lead a team responsible for the end-to-end deployment , maintenance, and optimization of application infrastructure systems. This role ensures high availability, performance, and security of critical enterprise applications by aligning infrastructure capabilities with business and application needs.

This role involves gathering and analyzing business requirements, preparing use cases, conducting functional and user acceptance testing, developing Standard Operating Procedures, delivering end-user training, and ensure successful end-to-end deployment of the solution.

The ideal candidate needs to work very closely with business stakeholders, leaderships, software developers and system integrators to ensure the deployed solutions are fully aligned with operational requirements. The candidate should possess a strong analytical thinking and the ability to translate business requirements into actionable technical requirements.

Qualifications, Experience & Skill Sets :

• Qualification: Candidate must have B.E., B. Tech, B.Sc.- Computer Science, Masters preferred.
• Experience : More than 10 years in software implementation, testing, requirement gathering, documentation and team leadership - Preferred in an educational institution.
• Proven experience in deploying academic, learning, and curriculum management solutions, especially: Student Information Systems (SIS) – preferably Ellucian Banner and LMS.
• Strong collaboration with academic departments, business units, and senior leadership to align solutions with institutional needs.
• Knowledge of SDLC methodologies and hands-on experience in delivering enterprise software projects.
• Technical proficiency in Databases (Oracle, SQL), application integration & reporting tools.
• Strong experience in leading and mentoring cross-functional teams.
• Proficiency in preparing Standard Operating Procedures (SOPs), technical documentation, and delivering user training.
• Effective resource management to ensure timely project execution and ongoing support.
• Serve as the primary liaison across functional teams and technical partners.
• Ensure systems meet reliability, security, and regulatory compliance standards.
• Knowledge of IT governance, change management, and data security best practices.
• Experience with software testing methodologies, defect tracking tools, and test case development.
• Experience with agile project management methodologies (Scrum, Kanban) and version control tools (Git, Jira, etc.).
• Strong willingness to adapt to evolving technology landscapes and stay current with industry best practices.
• Excellent communication, analytical, problem-solving and documentation skills.

Desired Skillsets:

Requirement Gathering & Analysis:

• Collaborate with Business stakeholders to collect and analyze software requirements.
• Evaluate the feasibility and impact of new enhancements and system changes.
• Translate business needs into clear, structured and detailed technical documentation.
• Ensure system functionalities align with business goals and operational expectations.
• Work with internal teams and Vendors to clarify & manage scope and track changes.

Use Case Development & Testing:

• Develop use cases and workflows to define system behavior and business processes.
• Perform manual & automated testing to validate system functionality against requirements.
• Track, document, and follow up on software defects to ensure timely resolution.
• Collaborate with developers / system integrators to enhance system functionalities.

Standard Operating Procedures (SOP) Documentation:

• Develop and maintain comprehensive SOPs for system operations and support processes.
• Define and implement standardized procedures to promote consistency and compliance.
• Update documentation to reflect system updates, changes, and evolving standards.
• Maintain documentation - infrastructure configurations, procedures, and dependencies.

User Training & Support:

• Create training materials such as user manuals, presentations, and instructional videos.
• Conduct training sessions and workshops to educate end-users on system functionality.
• Provide ongoing technical support, troubleshoot issues, and manage resolution processes.
• Analyze user feedback to enhance user experience and ensure smooth adoption.

Deployment & Implementation:

• Ensure end-to-end software deployment, ensuring compliance with security, scalability, and performance standards to meet requirements in all the levels.
• Manage proper configuration and seamless integration with enterprise systems.
• Administer the provisioning, configuration, and support of infrastructure platforms (on-prem and/or cloud) that host enterprise applications.
• Proactively monitor system performance, identify inefficiencies, and drive improvements.
• Coordinate go-live activities with vendors and business units to ensure seamless transitions.
• Implement high availability, DR, and scalability strategies for application environment.
• Explore and adopt latest tools / technologies to improve system reliability and automation.

Leadership, Team Management and Project Delivery:

• Lead and manage cross-functional teams including software developers, infrastructure engineers, and system integrators.
• Mentor and support team members, fostering a culture of collaboration, technical excellence, and continuous improvement.
• Drive innovation through evaluation and integration of new technologies and practices that enhance infrastructure and application performance.

Medium of instruction is English and candidates should have an excellent communication skill in English.

Selected candidate should have valid passport and willing to join by September 2025.

Age should be less than 40 years.

Applicants fulfilling the above requirements are invited to email their detailed CV to: (Please mention the job title in the subject line)

The Office of HR, RAK MHSU

Email:

Website:

CVs of candidates strictly meeting the above requirements only will be shortlisted.

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Description:**
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations.
The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt's Brand Standards.
**Position Summary:**
The Team Leader - Reservations is responsible for overseeing the daily operations of the reservations team to ensure efficient handling of all room bookings and inquiries. The role ensures that the team delivers excellent guest service, maximizes room occupancy and revenue, and maintains accurate reservation records. This position supports the Reservations Manager in supervising team performance, training, and maintaining high service standards.
**Key Responsibilities:**
+ Supervise and support the daily operations of the reservations team.
+ Ensure all incoming calls, emails, and booking requests are handled promptly, accurately, and professionally.
+ Monitor room inventory, rate availability, and reservation systems to maximize occupancy and revenue.
+ Assist in training, coaching, and developing the reservations team to deliver exceptional guest service.
+ Maintain up-to-date knowledge of room types, packages, promotions, and hotel facilities.
+ Coordinate with the Revenue, Sales, and Front Office teams to ensure seamless communication and accurate bookings.
+ Review and audit reservations for accuracy and special requests.
+ Handle VIP, group, and corporate bookings with attention to detail and service excellence.
+ Generate daily, weekly, and monthly reservation reports as required.
+ Assist in resolving guest complaints or issues related to reservations in a timely manner.
+ Ensure compliance with hotel policies, data protection, and brand standards.
**Qualifications & Skills:**
+ Diploma or degree in Hospitality Management or a related field.
+ Minimum 2-3 years of experience in hotel reservations, with at least 1 year in a supervisory or team leader role.
+ Strong leadership, communication, and organizational skills.
+ Experience working with Opera or other property management/reservation systems is required.
+ Ability to multitask, prioritize, and perform under pressure.
+ Excellent customer service and problem-solving abilities.
+ Proficient in Microsoft Office applications (Excel, Word, Outlook).
+ Fluency in English; additional languages are an advantage.
**Preferred Traits:**
+ A proactive and hands-on leader with a guest-first mindset
+ A team player with the ability to lead and motivate others
+ Strong sense of accountability and ownership
**Qualifications:**
+ Minimum of 2 to 3 years of experience in Reservations
+ Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.
+ Previous experience in people management/development and delivery of training information
+ Understanding the basic principles of selling, processing reservation requests, and telephone customer service
+ Must have knowledge of Microsoft Windows applications such as Word, Excel, and Powerpoint.
**Primary Location:** AE-Abu Dhabi
**Organization:** Park Hyatt Abu Dhabi
**Job Level:** Full-time
**Job:** Reservations
**Req ID:** ABU
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Title:
Team Leader, Operations
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.
**Essential Functions/Core Responsibilities**
+ Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
+ Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
+ Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
+ Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations
+ Communicate expectations to employees and provide timely updates
+ Provide subject matter expertise in handling escalated customer calls as needed
+ Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
+ Stay current on internal work processes, policies and procedures. Attend required manager development training
+ Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
**Candidate Profile**
+ Associate's degree in related field with two to four years of relevant experience preferred
+ At least four years' experience as a Team Leader in a Call Centre in UAE
+ Must be currently based in UAE and available for F2F interviews
+ Native-level Arabic and fluency in English
+ Highly motivated individual with skills to develop and coach team members to achieve performance expectations
+ Work well under pressure and follow through on items to completion
+ Strong communication skills, both written and verbal
+ Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
+ Ability to mentor, coach and provide direction to a team of employees
+ Willingness to work a flexible schedule
**Career Level Description**
Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
Full time
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