624 Team Management jobs in the United Arab Emirates
Management Accountant
Posted today
Job Viewed
Job Description
Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.
University of Wollongong in Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All degrees at the University of Wollongong in Dubai are accredited by the Commission for Academic Accreditation (CAA) of the UAE Ministry of Education and are licensed by the Knowledge and Human Development Authority (KHDA). In addition, the degree is quality assured by UOW, which is registered with the Tertiary Education Quality and Standards Agency (TEQSA), the national regulator of the higher education sector in Australia. All business programs of the University of Wollongong are accredited by The Association to Advance Collegiate Schools of Business (AACSB). In addition, individual programs in the School of Business are accredited by professional bodies including CFA, ACCA, CIPD, CIM, CILT,
The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation.
Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students.
*QS World University Rankings 2024
**Data from the Graduate Destination Survey 2017 to 2021
About the Department:At University of Wollongong in Dubai, our Finance Department plays a pivotal role in the success and growth of our organization. As the financial backbone of our university, this department is responsible for managing our fiscal health, ensuring compliance with financial regulations, and providing strategic insights that drive sound business decisions.
Our team operates with agility and collaboration at the core, swiftly enhancing financial processes, optimizing resource allocation, and offering data-driven recommendations that empower our company to successfully meet its strategic objectives.
As a valued member of our finance team, you'll thrive in a dynamic, high-paced, and forward-thinking environment. You'll have the opportunity to collaborate with local professionals and engage with our international offices, fostering a global perspective. Your contributions within this department will wield a direct influence on our company's financial stability and propel us along our growth trajectory.
Whether you are an experienced finance professional or an aspiring financial analyst, this role offers a unique chance to further your career, enhance your financial expertise, and contribute to a company that values innovation, integrity, and excellence.
Join us in the Finance Department, where your financial skills and insights will play a crucial role in shaping the future University of Wollongong in Dubai.
About the role:As a Management Accountant, you will be a key player in our financial strategy. Your role will involve not only maintaining accurate financial records but also providing crucial insights to support decision-making. If you're a skilled accountant with a strategic mindset, we invite you to apply for this exciting opportunity.
Core responsibilities
Cost Data Analysis : Collaborate with various departments to capture and analyze cost data, ensuring accuracy and completeness.
Overhead Cost Management : Monitor and analyze overhead costs to identify opportunities for cost reduction and optimization.
Costing Model Development: Develop and maintain a robust costing model that accurately reflects the company's cost structure.
Budgeting and Variance Analysis: Prepare and manage budgets, analyze variances, and provide insights to support decision-making.
Forecasting : Develop accurate forecasts of future costs and revenues to inform strategic planning.
Financial Modeling : Create and utilize financial models to assess the financial implications of various business scenarios.
Data Analysis and Visualization: Utilize Excel, SQL, and Tableau to analyze large datasets, extract meaningful insights, and create compelling data visualizations to communicate findings effectively.
Support Finance Team : Provide assistance to the finance team as needed, including tasks related to month-end closing and reporting, year-end closing, financial audits, and other special projects.
Qualifications, skills and experienceBachelor’s degree in finance, Accounting.
5+years Proven experience in cost and management accounting and data analysis.
In-depth experience in business analytics, including data collection, cleaning, transformation, and reporting.
Extensive experience in cost and management accounting and data analysis.
Strong analytical and quantitative skills, with a proven ability to interpret complex data.
High level of attention to detail and accuracy.
Advanced proficiency in Excel, SQL, and Tableau, with a strong ability to utilize data visualization techniques to communicate findings effectively.
A solid understanding of manufacturing processes and cost drivers.
Excellent communication and interpersonal skills.
Candidates with experience in manufacturing environments will be preferred.
Compensation and Benefits:Unlock an exciting opportunity to be part of our dynamic and diverse financial team, representing professionals from seven different nationalities. You'll collaborate with colleagues from varied backgrounds, enriching our collective financial knowledge and experience.
Our comprehensive compensation package includes a fixed competitive monthly tax-free salary, 25 working days of annual leave, annual flight tickets and life & disability insurance for the employee; medical insurance for both employees and eligible dependents, and an education allowance for dependents. We also offer abundant opportunities for professional and personal development.
As an equal opportunity employer, wee are dedicated to attracting, developing, motivating, empowering, and retaining a diverse workforce. Join us in fostering a culture of inclusivity and excellence.
Note: you will be required to attach the following: #J-18808-LjbffrTalent Management
Posted today
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Job Description
About the Role
We are looking for a hands-on and proactive Talent Management Specialist to support the execution and evolution of our people agenda. This role sits at the intersection of strategy and operations—requiring someone who is not only comfortable managing the day-to-day execution of talent programs, but is also able to contribute to shaping fit-for-purpose solutions in a fast-paced, evolving environment.
You will work closely with the VP – Talent Management to deliver high-impact initiatives across Staffing, Learning & Development, Employee Engagement, and Talent Operations. The ideal candidate brings a strong operations mindset, an eye for detail, and the ability to think on their feet—with a genuine interest in building and scaling a growing consulting firm.
What You’ll Do
Staffing & Capacity Planning
· Support the VP in managing the day-to-day staffing and quarterly workforce planning exercise
· Coordinate weekly staffing discussions by compiling availability, project demand, and pipeline inputs
· Prepare and maintain workforce dashboards, staffing summaries, and headcount reports for leadership reviews.
· Manager timesheet compliance by monitoring submissions, following up on missing entries, and coordinating with Finance and Project Management teams as needed
Talent Operations
· Support the design, documentation, and operational execution of career development initiatives across the firm
· Prepare decks, process flows, communication notes, and summaries for leadership.
· Monitor follow-through on agreed actions, ensuring accountability and timeliness.
· Coordinate the creation and periodic updates of job descriptions and career tracks in line with evolving business and competency needs
Learning & Development
· Partner with the Performance team to assess individual and cohort learning needs—using performance reviews, capability models, and skill gap analytics.
· Co-develop tailored learning journeys, blending e-learning, faciliated sessions, on-the-job coaching, and certifications.
· Support full program execution: scheduling, coordinating trainers, managing logistics (virtual and in-person), tracking attendance, and collecting feedback.
· Support in measuring program efficacy using key metrics, post-session surveys, and performance data—implement improvements in real time.
Employee Engagement & Culture
· Assist with end-to-end execution of engagement activities, townhalls, surveys, and feedback loops.
· Support the design and delivery of culture interventions aligned with our values.
· Track engagement metrics and identify improvement opportunities.
Who You Are
· 5+ years of experience in talent/HR roles, ideally within consulting or professional services, and a great team player!
· Demonstrated experience in learning needs analysis, co-creating learning journeys, and managing L&D logistics end-to-end
· Solid grounding in staffing/resource coordination, with the ability to manage trackers, surface conflicts, and support workforce planning
· Highly detail-oriented and execution-focused—comfortable managing repeatable processes, logistics, and data with accuracy
· Strong interpersonal skills with the ability to manage multiple stakeholders, follow through, and communicate with clarity.
· Independent and resourceful—able to operate with ambiguity, and get things done.
· Proficient in resourcing and timesheet tools, LMS, with a keen desire to apply AI to create new solutions
Disclaimer:
This job posting is not open to recruitment agencies. Any candidate profile submitted by a recruitment agency will be considered as being received directly from an applicant. Contango reserves the rights to contact the candidate directly, without incurring any obligations or liabilities for payment of any fees to the recruitment agency.
#J-18808-LjbffrManagement Consultant
Posted 6 days ago
Job Viewed
Job Description
- Experience: Prior 3 to 25 years of Consulting delivery work experience (Preferred)
- Skills Required: Excellent in presentation, proposal preparation, excel based forms and MIS sheets, policy drafting and publishing and research paper work
- Must be a self starter, organised, go-getter, quality oriented and performance oriented individual
- Should have depth in process and know-how in more than 2 to 5 industries
- Should be well travelled, groomed and have good social tolerance
- Strong affinity to self learning and constant development of all job related competencies
#J-18808-Ljbffr
Management Accountant
Posted 6 days ago
Job Viewed
Job Description
Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.
University of Wollongong in Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All degrees at the University of Wollongong in Dubai are accredited by the Commission for Academic Accreditation (CAA) of the UAE Ministry of Education and are licensed by the Knowledge and Human Development Authority (KHDA). In addition, the degree is quality assured by UOW, which is registered with the Tertiary Education Quality and Standards Agency (TEQSA), the national regulator of the higher education sector in Australia. All business programs of the University of Wollongong are accredited by The Association to Advance Collegiate Schools of Business (AACSB). In addition, individual programs in the School of Business are accredited by professional bodies including CFA, ACCA, CIPD, CIM, CILT,
The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation.
Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students.
*QS World University Rankings 2024
**Data from the Graduate Destination Survey 2017 to 2021
About the Department:At University of Wollongong in Dubai, our Finance Department plays a pivotal role in the success and growth of our organization. As the financial backbone of our university, this department is responsible for managing our fiscal health, ensuring compliance with financial regulations, and providing strategic insights that drive sound business decisions.
Our team operates with agility and collaboration at the core, swiftly enhancing financial processes, optimizing resource allocation, and offering data-driven recommendations that empower our company to successfully meet its strategic objectives.
As a valued member of our finance team, you'll thrive in a dynamic, high-paced, and forward-thinking environment. You'll have the opportunity to collaborate with local professionals and engage with our international offices, fostering a global perspective. Your contributions within this department will wield a direct influence on our company's financial stability and propel us along our growth trajectory.
Whether you are an experienced finance professional or an aspiring financial analyst, this role offers a unique chance to further your career, enhance your financial expertise, and contribute to a company that values innovation, integrity, and excellence.
Join us in the Finance Department, where your financial skills and insights will play a crucial role in shaping the future University of Wollongong in Dubai.
About the role:As a Management Accountant, you will be a key player in our financial strategy. Your role will involve not only maintaining accurate financial records but also providing crucial insights to support decision-making. If you're a skilled accountant with a strategic mindset, we invite you to apply for this exciting opportunity.
Core responsibilities
Cost Data Analysis: Collaborate with various departments to capture and analyze cost data, ensuring accuracy and completeness.
Overhead Cost Management: Monitor and analyze overhead costs to identify opportunities for cost reduction and optimization.
Costing Model Development: Develop and maintain a robust costing model that accurately reflects the company's cost structure.
Budgeting and Variance Analysis: Prepare and manage budgets, analyze variances, and provide insights to support decision-making.
Forecasting: Develop accurate forecasts of future costs and revenues to inform strategic planning.
Financial Modeling: Create and utilize financial models to assess the financial implications of various business scenarios.
Data Analysis and Visualization: Utilize Excel, SQL, and Tableau to analyze large datasets, extract meaningful insights, and create compelling data visualizations to communicate findings effectively.
Support Finance Team: Provide assistance to the finance team as needed, including tasks related to month-end closing and reporting, year-end closing, financial audits, and other special projects.
Qualifications, skills and experienceBachelor’s degree in finance, Accounting.
5+years Proven experience in cost and management accounting and data analysis.
In-depth experience in business analytics, including data collection, cleaning, transformation, and reporting.
Extensive experience in cost and management accounting and data analysis.
Strong analytical and quantitative skills, with a proven ability to interpret complex data.
High level of attention to detail and accuracy.
Advanced proficiency in Excel, SQL, and Tableau, with a strong ability to utilize data visualization techniques to communicate findings effectively.
A solid understanding of manufacturing processes and cost drivers.
Excellent communication and interpersonal skills.
Candidates with experience in manufacturing environments will be preferred.
Compensation and Benefits:Unlock an exciting opportunity to be part of our dynamic and diverse financial team, representing professionals from seven different nationalities. You'll collaborate with colleagues from varied backgrounds, enriching our collective financial knowledge and experience.
Our comprehensive compensation package includes a fixed competitive monthly tax-free salary, 25 working days of annual leave, annual flight tickets and life & disability insurance for the employee; medical insurance for both employees and eligible dependents, and an education allowance for dependents. We also offer abundant opportunities for professional and personal development.
As an equal opportunity employer, wee are dedicated to attracting, developing, motivating, empowering, and retaining a diverse workforce. Join us in fostering a culture of inclusivity and excellence.
Note: you will be required to attach the following:#J-18808-Ljbffr
Project Management
Posted 6 days ago
Job Viewed
Job Description
Employment: Contractual
Duration: 3 months (extendable subject to Business requirement)
Location: On-site, Dubai
Key Responsibilities:
- Requirement Gathering (Functional & Technical)
- Monitor project workstreams against scope & plan.
- Participate in workshops/brainstorming sessions during approach & planning discussions and provide inputs.
- Vendor response analysis
- Documentation of as is to future process
- Data Analysis
- Communication and collaboration - Prepare and provide weekly/fortnightly/monthly progress update to program stakeholders including the project team members, covering program plan, key activities completed, upcoming activities, key risks and issues with mitigations and resolutions.
- Market Analysis – due diligence for specific trend, industry norms and future strategies in coordination with workstream leads.
- Coordination and collaboratively working with multiple stakeholders
- Project planning – Including but not limited to project timelines, risk, mitigations, updates to management.
- Scheduling – Multiple sessions scheduling during program journey including but not limited to various MS teams calls and in-person sessions between teams/stakeholders.
- Stakeholder communication – Follow up with internal stakeholders on assigned task and take it to closure
- Meeting co-ordination and leading/driving these sessions end to end.
- Documentation of activities under program governance
- Task Management with defined timelines and timely escalation management.
- Progress Tracking / Risk Management
- Quality checks
- Budget Tracking & Management including preparation of cost memos, budgeting sheets tracking/updating and publishing reports.
- Vendors invoice payments
- Vendor coordination
Expected Requirements: 5 – 7 years of experience in Project Management
Job Type: Contract
Contract length: 3 months
Management Apprentice
Posted 15 days ago
Job Viewed
Job Description
Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.
We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything
**Your Role:**
+ The position is for management Apprentice for a period of 1 - 2 years.
+ Apprentice will be hired based on rotational plan between all Business Units including **back office, Sales and administrative** activates.
**Qualifications:**
+ Fresh Engineering Graduate - Preferably Mechanical Engineering
+ **This role is only open for UAE local nationals.**
+ Excellent communication and interpersonal skills.
+ Ability to work independently and collaboratively in a team environment.
+ Eagerness to learn and adapt in a fast-paced operations environment.
+ Previous internship or project experience is a plus.
**What we offer**
We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:
+ International working environment
+ Competitive salary
+ Drive forward your career through professional development opportunities
+ Achieve your personal goals with our Employee Assistance Programme
**Your journey with us**
We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:
+ Initial call with our sourcing/recruitment team
+ Interview with the Manager
**Our commitment to you**
As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.
The values that guide us are respect, integrity, inclusion, innovation, and excellence.
We're excited for you to join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
CSGS - Crisis Management & Emergency Management - Faculty
Posted today
Job Viewed
Job Description
The American University in the Emirates invites Ph.D. holder applicants for Full Time faculty (Professor, Associate Professor, and Assistant Professor).
Academic Semester: Fall 2025-2026
You can check the program and the courses by clicking on the following link:
The faculty required will be teaching in one or more of the below Specializations:
College of Security & Global Studies
- Crisis Management
- Emergency Management
- Disaster Management
- Risk Management
Instruction Language: English
Teaching Load: 24 credit hours per academic year.
Job Purpose:
Responsible to provide students with professional expertise in teaching, assessing student work, academic advising, participating in administrative and committee activities, professional service, and community service.
Qualifications & Education:
- Ph.D. in the related field of Emergency/Crisis Management from an accredited university in the United States of America or a recognized University accredited by an American Accreditation body with a minimum of 3 years of field experience in the industry.
- Ability to map graduate and PhD courses or by research 18 credit hours of graduate studies (with evidence of similar US credit system in the required fields).
- Minimum one research publication in a Scopus journal.
Experience:
- Minimum of 2 years of teaching/working experience in an internationally accredited university.
- Minimum of 3 publications in the last 5 years.
- Proven record of excellence at baccalaureate and graduate program level teaching.
Skills / Training / Knowledge:
- Curricular development and review.
- Record of professional accomplishment including peer-reviewed publications.
- Continued research program and interest in collaboration with other faculty.
- Ability to integrate web-based and digital technology in the classroom.
- Willingness to provide service to the University and the College.
- Excellent English Proficiency and Communication skills for Faculty teaching in English.
- Excellent Arabic Proficiency and Communication skills for faculty teaching in Arabic.
Job Description:
1. Instructional Delivery (Teaching Performance)
- Present research and practice-driven teaching and adapt to the latest pedagogical techniques that stimulate students to inquiry and encompass a broad and coherent body of knowledge, attaining the skills and competencies through engaging delivery techniques and development of appropriate assessments.
2. Instructional Management
Effectively manage the instructional processes.
3. Assessment and Evaluation
- Evaluating students’ performance and grading.
- Provide clear assessment criteria that reflect course content and its learning outcomes.
- Set expectations for students and avoid cognitive bias.
4. Curriculum Development and Review
Contributes to regular curriculum reviewing and improving the existing curriculum for quality and effectiveness.
- For quality:
- Currency and relevancy of the theories and practice in the field.
- Intellectual rigor appropriate to the level of the degree program.
- For Effectiveness:
- Increasingly complex presentation of theories, principles, and practice.
- Increasingly complex levels of analysis and development of competencies.
- Application of theories and principles.
5. Research, and/or Scholarship
Actively engage in scholarly activities and publish peer-reviewed articles in the area of specialization thus contributing to the Mission of the University.
6. Professional Development
Acquire the latest academic techniques, discipline and professional certification, technology-related development, and leadership development through attending in-campus and out-campus workshops, seminars, and training.
7. Academic Advising and Academic Success
Provide academic advising and guidance to students in the program learning outcomes, curriculum planning, and career planning.
8. Service
Participate by working in a task force or workgroup to accomplish assignments or projects such as accreditation, recruitment, research administration, consultation, and service to the university, discipline, and community.
About American University in the Emirates (AUE):
The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.
AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.
At AUE, we believe Nothing is Impossible is the Pathway to Success.
AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology, and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.
The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels.
The American University in the Emirates is officially licensed to operate as a higher education institution, and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.
The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB as of 2022.
The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET .
NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design , the designation of Substantial Equivalency with accredited programs in the United States.
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About the latest Team management Jobs in United Arab Emirates !
CSGS - Crisis Management & Emergency Management - Faculty
Posted today
Job Viewed
Job Description
The American University in the Emirates invites Ph.D. holder applicants for Full Time faculty (Professor, Associate Professor, and Assistant Professor).
Academic Semester: Fall 2025-2026
You can check the program and the courses by clicking on the following link:
The faculty required will be teaching in one or more of the below Specializations:
College of Security & Global Studies
- Crisis Management
- Emergency Management
- Disaster Management
- Risk Management
Instruction Language: English
Teaching Load: 24 credit hours per academic year.
Job Purpose:
Responsible to provide students with professional expertise in teaching, assessing student work, academic advising, participating in administrative and committee activities, professional service, and community service.
Qualifications & Education:
- Ph.D. in the related field of Emergency/Crisis Management from an accredited university in the United States of America or a recognized University accredited by an American Accreditation body with a minimum of 3 years of field experience in the industry.
- Ability to map graduate and PhD courses or by research 18 credit hours of graduate studies (with evidence of similar US credit system in the required fields).
- Minimum one research publication in a Scopus journal.
Experience:
- Minimum of 2 years of teaching/working experience in an internationally accredited university.
- Minimum of 3 publications in the last 5 years.
- Proven record of excellence at baccalaureate and graduate program level teaching.
Skills / Training / Knowledge:
- Curricular development and review.
- Record of professional accomplishment including peer-reviewed publications.
- Continued research program and interest in collaboration with other faculty.
- Ability to integrate web-based and digital technology in the classroom.
- Willingness to provide service to the University and the College.
- Excellent English Proficiency and Communication skills for Faculty teaching in English.
- Excellent Arabic Proficiency and Communication skills for faculty teaching in Arabic.
Job Description:
1. Instructional Delivery (Teaching Performance)
- Present research and practice-driven teaching and adapt to the latest pedagogical techniques that stimulate students to inquiry and encompass a broad and coherent body of knowledge, attaining the skills and competencies through engaging delivery techniques and development of appropriate assessments.
2. Instructional Management
Effectively manage the instructional processes.
3. Assessment and Evaluation
- Evaluating students’ performance and grading.
- Provide clear assessment criteria that reflect course content and its learning outcomes.
- Set expectations for students and avoid cognitive bias.
4. Curriculum Development and Review
Contributes to regular curriculum reviewing and improving the existing curriculum for quality and effectiveness.
- For quality:
- Currency and relevancy of the theories and practice in the field.
- Intellectual rigor appropriate to the level of the degree program.
- For Effectiveness:
- Increasingly complex presentation of theories, principles, and practice.
- Increasingly complex levels of analysis and development of competencies.
- Application of theories and principles.
5. Research, and/or Scholarship
Actively engage in scholarly activities and publish peer-reviewed articles in the area of specialization thus contributing to the Mission of the University.
6. Professional Development
Acquire the latest academic techniques, discipline and professional certification, technology-related development, and leadership development through attending in-campus and out-campus workshops, seminars, and training.
7. Academic Advising and Academic Success
Provide academic advising and guidance to students in the program learning outcomes, curriculum planning, and career planning.
8. Service
Participate by working in a task force or workgroup to accomplish assignments or projects such as accreditation, recruitment, research administration, consultation, and service to the university, discipline, and community.
About American University in the Emirates (AUE):
The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.
AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.
At AUE, we believe Nothing is Impossible is the Pathway to Success.
AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology, and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.
The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels.
The American University in the Emirates is officially licensed to operate as a higher education institution, and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.
The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB as of 2022.
The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.
NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.
#J-18808-LjbffrSenior Engineer- Service Management- Problem Management
Posted today
Job Viewed
Job Description
- Full-time
FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.
JOB PURPOSE:
The ITSM Problem Manager is responsible for leading the Problem Management process within First Abu Dhabi Bank's IT organization. This role focuses on minimizing the impact of IT incidents by identifying root causes, driving permanent solutions, and preventing recurrence. The Problem Manager works across technical teams to ensure effective resolution of problems, adherence to ITSM best practices, and a culture of continuous improvement in service delivery. This position requires strong collaboration and communication to influence stakeholders and facilitate proactive problem-solving in a fast-paced financial technology environment.
KEY ACCOUNTABILITIES:
- This role offers the opportunity to significantly impact service quality at First Abu Dhabi Bank by preventing issues before they escalate and ensuring our technology services run smoothly. The ideal candidate will combine technical acumen with outstanding process management and people skills to drive excellence in IT service delivery. Additionally, the role drives continuous service improvement (CSI) initiatives, identifies automation opportunities, and implements solutions to enhance operational efficiency and reduce costs.
- Root Cause Analysis: Lead proactive and reactive root cause analysis efforts for recurring problems and major incidents, coordinating across IT teams to identify underlying issues and permanent fixes.
- Reporting: Write clear, concise problem investigation reports that detail findings, root causes, impacts, and recommended corrective actions or improvements. Ensure documentation is understandable to both technical and non-technical stakeholders.
- Process Governance: Ensure adherence to the Problem Management process across teams. This includes enforcing process steps, maintaining problem records, tracking progress on problem resolution, and updating known error databases as needed.
- Continuous Improvement: Drive a culture of continuous improvement in incident and problem management. Analyze incident trends and problem metrics to identify patterns, and work with teams to implement preventive measures and process enhancements that improve service reliability.
- Post-Mortems: Organize and facilitate blameless post-mortem meetings (post-incident reviews) after major incidents. Document the outcomes thoroughly, including timeline of events, contributing factors, and lessons learned. Follow up to ensure all agreed improvement actions are completed and embedded.
- Service Excellence Forum: Play a key role in the Service Excellence Forum by bringing teams together to review high-impact incidents and problems. Share knowledge and incident learnings across the organization, analyze recurring issues or systemic patterns, and drive collaborative efforts to improve overall service quality and stability.
MINIMUM REQUIREMENTS:
- Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
- ITSM Experience: Proven experience (5+ years) in IT Service Management roles, with a strong focus on Problem Management and Incident Management processes. Deep understanding of ITSM frameworks (e.g., ITIL) is essential.
- Technical Background: Solid technical background in IT infrastructure and/or applications, enabling effective discussion of issues with engineers and technical teams. Experience with root cause analysis techniques and tools in a complex IT environment is required.
- Analytical Skills: Demonstrated ability to analyze incident data and problem trends to identify root causes and correlations. Experience producing clear reports and documentation for technical issues and resolutions.
- Industry Experience: Experience in a financial institution's IT department or in a similarly regulated, high-availability environment is highly valued. (Understanding of banking systems and regulatory considerations is a strong plus.)
PREFERRED QUALIFICATIONS:
- ITIL V4 certification (Foundation or higher).
- Experience working in large enterprise environments, especially within banking/financial services technology.
- Familiarity with service management tools (e.g., ServiceNow or similar) for tracking incidents and problems.
- Additional certifications or training in problem-solving methodologies, root cause analysis, or continuous improvement (for example, Six Sigma, Kepner-Tregoe, etc.) are a plus.
KEY COMPETENCIES AND BEHAVIORAL ATTRIBUTES:
- Communication: Excellent communication skills, both written and verbal. Able to convey complex technical findings in clear business terms and present reports/recommendations to both technical staff and senior management.
- Collaboration & Influencing: Strong collaboration and influencing skills. Capable of leading cross-functional teams through problem analysis and resolution without direct authority. Builds positive relationships and fosters cooperation among disparate teams (Infrastructure, Applications, Support, etc.).
- Problem-Solving: Exceptional problem-solving and analytical thinking. Adept at dissecting issues to identify root causes and creative solutions. Maintains a logical, data-driven approach, and demonstrates attention to detail when investigating problems.
- Continuous Improvement Mindset: Proactive and forward-thinking, with a passion for continuous improvement. Embraces a "blameless" approach to incident reviews, focusing on process and systemic improvements rather than individual fault. Encourages learning from mistakes and drives initiatives to enhance reliability and efficiency.
- Resilience & Accountability: Calm under pressure and able to make sound decisions during high-stakes incidents. Takes ownership of problems and follows through on commitments. Shows high accountability for achieving lasting resolutions and upholding service excellence.
- Interpersonal Skills: Strong interpersonal skills with the ability to influence stakeholders at all levels. Comfortable leading discussions, workshops, or forums. Demonstrates empathy and understanding of business impact during incidents, ensuring customer-centric outcomes.
Trainer - Management Courses
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Job Description
Trainer - Management Courses
Job DescriptionWe are seeking a highly skilled and experienced Trainer to join our team. As a Trainer for our Management Courses, you will be responsible for designing and delivering training programs that will enhance the management skills of our employees. This is a dynamic role where you will have the opportunity to shape the future leaders of our organization.
- Develop and deliver engaging training programs focused on management skills development.
- Create and implement training materials, including presentations, handouts, and exercises.
- Assess training needs and determine appropriate training techniques and topics.
- Collaborate with subject matter experts to ensure training content is accurate and relevant.
- Conduct training sessions in person or virtually, ensuring participant engagement and interaction.
- Evaluate training effectiveness and make necessary adjustments to improve outcomes.
- Provide ongoing coaching and support to participants to reinforce learning.
- Stay up to date with the latest management practices and trends to continuously enhance training programs.