75 Technical Leadership jobs in the United Arab Emirates

We are seeking a visionary leader to spearhead our technical support team, fostering a culture of excellence and customer obsession.

This role involves driving exceptional support experiences, enhancing customer satisfaction, and loyalty through efficient processes and streamlined workflows.

1. Foster daily operations that meet SLAs, KPIs, and quality standards; continuously improve support processes for greater efficiency and impact.
2. Utilize tools like Zendesk, Jira, Klaus, and Workforce Management to streamline workflows and drive results.
3. Use data and analytics to identify trends, measure performance, and make informed decisions to optimize support operations.
4. Leverage technology to enhance efficiency and customer experience.
5. Develop and implement a robust self-service strategy, maximizing the knowledge base and chatbot systems.
6. Monitor usage insights to identify opportunities for improvement and deliver innovative solutions.
7. Collaborate with Product Engineering and other teams to incorporate customer feedback and improve the product experience.
8. Establish clear performance metrics to track team and individual success.

• Proven leadership in managing global technical support or operations teams.
• Deep understanding of support methodologies and industry best practices.
• Hands-on experience with CRM and help desk tools like Zendesk.
• Strong technical expertise in relevant technologies and systems.
• Fluency in multiple languages.

• A vibrant, innovative work culture that encourages creativity and teamwork.
• Opportunities for professional growth and skill development.
• Flexible work arrangements with potential for international exposure.

We are seeking an experienced Technical Manager to lead our engineering team in developing and adapting our products for the automotive and industrial markets.

The successful candidate will be responsible for representing our company in industry standards consortia, ensuring our Linux distribution meets safety, cyber-security, and process standards such as IEC 61508, ISO9001, and Automotive specific ISO 21434 UNECE R155 & R156, ISO26262 ASIL (from B to D) or ASPICE.

This role will work closely with the Automotive Product Manager to define and execute a vision and roadmap for automotive at our organization.

Key Responsibilities:

• Develop and refine the technical strategy for automotive at our organization
• Lead the engineering roadmap for the automotive team
• Represent our company in the automotive community
• Develop skills through coaching, feedback, and hands-on technical leadership
• Set and manage expectations with other engineering teams, senior management, and external stakeholders

Requirements:

• Proven experience in technical leadership roles
• Strong understanding of automotive and industrial market requirements
• Excellent communication and project management skills

Benefits:

• Opportunity to work on challenging projects and develop new skills
• Collaborative and dynamic work environment
• Possible career advancement opportunities

Others:

• Contribute to the development of great engineering and organizational practices
• Stay up-to-date with modern software development practices

As a technical leader, you will oversee the development of business workloads. Your team will be responsible for productizing these workloads.

You will manage a regional team of engineers and develop their skills through coaching, mentoring, and feedback. You will also directly contribute to your team's goals by applying sound engineering principles.

You will set realistic project timelines based on thorough estimates and establish feedback loops for continuous improvement.

You will collaborate with other engineering teams and external stakeholders to ensure effective communication and goal alignment.

You will drive modern software development practices and promote a culture of quality and excellence within the organization.

You will cultivate a positive, collaborative work environment that aligns with the company's values and promotes growth.

You will actively participate in leadership discussions and work collaboratively with other leaders to achieve organizational objectives.

Required Skills:

• Experience in managing cross-functional teams
• Strong understanding of software development methodologies
• Excellent communication and interpersonal skills
• Ability to adapt to changing priorities and deadlines

Benefits:

• Opportunity to lead a talented team of engineers
• Chance to contribute to the development of business workloads
• Collaborative and dynamic work environment
• Professional growth and development opportunities

This position offers an exciting opportunity to lead a team of skilled engineers and contribute to the success of the organization. If you are a motivated and experienced technical leader looking for a new challenge, we encourage you to apply.

We are seeking a skilled Technical Leadership Specialist to join our team.

A key member of our engineering organization, this role will be responsible for developing and guiding a team of engineers.

The successful candidate will have a strong track record of technical leadership, with the ability to inspire and motivate teams to achieve excellence in software development.

This is an exciting opportunity for a talented individual to make a significant impact on our technology strategy and direction.

• Team Development: Lead and develop a team of engineers, ranging from graduate to senior level.
• Career Guidance: Coach, mentor, and offer career development feedback to team members.
• Process Implementation: Identify and measure team health indicators, implement disciplined engineering processes, and drive continuous improvement.
• Stakeholder Management: Represent the team and product to stakeholders, partners, and customers.
• Knowledge Sharing: Develop and evangelize great engineering and organizational practices across the organization.

To succeed in this role, you will need:

Strong Technical Skills: Proficiency in programming languages, software development methodologies, and agile frameworks.

Leadership Experience: Proven track record of leading high-performing teams, with experience in people management, coaching, and mentoring.

Communication Skills: Excellent verbal and written communication skills, with the ability to present complex technical information to non-technical stakeholders.

Business Acumen: Understanding of business objectives, with the ability to align technical strategies with business goals.

We are a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable, and more secure for deployment and development. We strive to be the provider of most software to most companies.

We are looking for a Technical Leadership Director to lead our team in innovating IS and ops technology, driving transition to a new open-source codebase.

This role focuses on building a new generation of ops technology, running a team that works in Python on Kubernetes.

Key responsibilities include:

• Leading a regional team of engineers focused on productising business workloads.
• Demonstrating sound engineering by contributing toward your team's goals.
• Advancing modern, agile software development practices.

Achieving these objectives requires strong tech leadership and devops expertise. You will be responsible for reinventing the way people run software - on public clouds and in their own data centres.

Our ideal candidate is a technical leader passionate about building a world-class devops culture in corporate information systems.

You will have the opportunity to transform IS into an extension of product engineering capability at Canonical, productising business workloads for real-time automated operations on Kubernetes.

The role of a Solutions Consultant Manager is a critical one in driving business growth and customer satisfaction. As the technical leader for your assigned territory, you will be responsible for guiding and developing your team to define innovative technical solutions that meet the evolving needs of our customers.

You will champion industry leadership in on-premises, cloud, and security operations services, establishing us as the preferred cybersecurity partner for your customers. Your team will play a key role in defining technical solutions that address customer key business imperatives and ensure value realization of their investment with us.

The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance, and ensuring value realization in their investment with us.

Key Responsibilities:

• Define, create, and monitor individual development plans for your team members to ensure they have the skills and expertise needed to succeed in their roles.
• Work closely with Domain Specialist Managers to ensure optimal use of resources and align required resources to projects handled by your team.
• Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise.
• Build and maintain relationships with key customers to solidify reference accounts and assist account teams in defining plans to drive more business.
• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO.
• Discuss competitor products in the marketplace and position ours as the best alternative.

Requirements:

• Proven track record of success in sales or consulting roles, preferably in the cybersecurity industry.
• Strong technical knowledge of security operations services, including on-premises, cloud, and security operations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
• Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
• Ability to travel up to 50-75% within the region, working closely with sales counterparts to develop technical strategies that accelerate growth.

What We Offer:

• Opportunities for career growth and professional development, with access to training and mentorship programs.
• A dynamic and supportive work environment, with a focus on teamwork and collaboration.
• A competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

**Job Title: Technical Leadership Role**

We are seeking an exceptional Technical Leader to join our team. This is a unique opportunity to leverage your expertise in leading engineering teams and driving technical innovation.

**About the Role**

This is a leadership position that requires a strong background in software development, as well as excellent communication and management skills. As a Technical Leader, you will be responsible for building and leading a high-performing team of engineers, developing talent through coaching and mentoring, and contributing directly to the team's goals.

**Key Responsibilities**

• Lead a team of engineers in a collaborative environment
• Develop and implement technical strategies to drive business growth
• Cultivate a culture of innovation and experimentation
• Foster strong relationships with cross-functional teams and stakeholders

**Requirements**

To be successful in this role, you will need:

• A strong background in software development, preferably in Python or Golang
• Excellent leadership and communication skills
• Experience in building and leading high-performing teams
• Ability to work collaboratively with cross-functional teams

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our team values diversity, equity, and inclusion, and we strive to create a workplace that reflects these values.

**How to Apply**

If you are a motivated and experienced Technical Leader looking for a new challenge, please submit your application. We look forward to hearing from you!

A career-driven individual with a passion for technical excellence is sought after to lead our global team dedicated to delivering exceptional support experiences. Our client specializes in FinTech solutions and pioneering technology.

The role involves managing daily operations to meet service level agreements, key performance indicators, and quality standards; continuously improving support processes for greater efficiency and impact.

• Streamline workflows and drive results by utilizing tools such as Zendesk, Jira, Klaus, and Workforce Management.
• Use data and analytics to identify trends, measure performance, and make informed decisions to optimize support operations.
• Leverage technology to enhance efficiency and customer experience.
• Develop and implement a robust self-service strategy, maximizing the knowledge base and chatbot systems.
• Monitor usage insights to identify opportunities for improvement and deliver innovative solutions.
• Collaborate with Product Engineering and other teams to incorporate customer feedback and improve the product experience.
• Establish clear performance metrics to track team and individual success.
• Drive innovation, collaboration, and results at every stage.

• Proven leadership in managing global technical support or operations teams.
• Deep understanding of support methodologies and industry best practices.
• Hands-on experience with CRM and help desk tools like Zendesk.
• Strong technical expertise in relevant technologies and systems.
• Fluency in multiple languages.

A Software Engineering Manager oversees and develops engineering talent, driving modern software practices. They possess expertise in Linux and cloud technologies, supervising site operations, coordinating with stakeholders, and ensuring compliance with standards.

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