363 Technical Operations jobs in the United Arab Emirates

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We deliver exceptional technical services, supporting premier content producers of live sports, entertainment, music, and corporate events globally.

The Head of Maintenance will be responsible for overseeing all aspects of technical maintenance across production facilities, including Outside Broadcast (OB) units, studio systems, and fixed broadcast infrastructure. This leadership role ensures the availability, performance, and safety of critical technical assets to support live productions.

You will lead a team of engineers and technicians and play a key role in planning maintenance schedules, driving improvements, and managing technical risks.

• Lead and manage the maintenance function across all broadcast assets, ensuring operational reliability and performance.
• Develop and implement preventive maintenance plans for electrical, electronic, mechanical, and digital systems.
• Supervise and mentor a team of maintenance engineers and technicians, promoting a culture of excellence and safety.
• Oversee repairs and fault resolution across OB trucks, studios, transmission facilities, and remote equipment.
• Coordinate maintenance support during live events and ensure rapid incident response protocols are in place.
• Track equipment lifecycle and plan for upgrades, replacements, and technical investments in collaboration with Engineering and Procurement teams.
• Ensure all maintenance activities comply with regulatory standards, health & safety requirements, and manufacturer guidelines.
• Maintain asset registers, service records, and documentation in alignment with internal policies and industry standards.

To be successful in this role, you will require a Bachelor's degree in Electrical, Electronic, Broadcast Engineering or a related field, along with 7–10+ years' experience in a senior engineering or maintenance role in the broadcast/media production industry.

Key skills include strong technical knowledge of OB vans, video/audio routers, power systems, RF distribution, and fibre transmission.

Proven leadership experience in high-pressure, fast-paced environments is essential.

Familiarity with industry standards (e.g., SMPTE, AES, SDI, IP-based broadcast systems) and proficiency in CMMS or asset tracking software are highly desirable.

Fluent English language skills are required, with Arabic being an advantage for roles in certain regions.

Bachelor's degree certification

OSHA / NEBOSH safety training

Vendor certifications (e.g., EVS, Grass Valley, Sony, Riedel)

Join a global organization that delivers exceptional technical services

Leverage your expertise to drive business success

Cultivate a career with opportunities for growth and development

Competitive compensation package aligned with industry standards

Job Description:

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• This role is responsible for assisting the HOD in daily activities, reporting, and tracking department activities to monitor progress and task status.

The Assistant Technical Lead will work closely with the HOD on monitoring GFC logs, preparing RFP logs, generating look-ahead schedules, and tracking INAXUX submissions.

Requirements:

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• Strong creative thinking skills to lead the creative process and develop thoughtful designs.
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• Good understanding of the construction process, working with design teams and contractors.
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• Excellent visual and verbal communication skills in English, both written and spoken.
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• Ability to provide alternative solutions aligned with site requirements.

Responsibilities:

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• Prepare weekly reports for the office and communicate with management.
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• Collaborate closely with CTO and HOD.
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• Demonstrate great organizational skills, attention to detail, and the ability to manage multiple projects and teams while fostering growth.
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• Develop and maintain strong professional relationships with internal and external teams.

Functional Pre-Requisites Skills:

Behavioral Competencies:

Educational Qualifications:

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• BS degree in Civil Engineering or Architecture required.

Age:

Experience:

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• Minimum 10 years of experience required.

Industries Acceptable From:

Languages Required:

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• English required. Other languages an asset.

Computer and Software Proficiency:

Driving License:

Travel Availability:

Time Flexibility:

Work Relationships:

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• Internal: All Employees and Departments

The role of a Technical Operations Specialist is vital in ensuring seamless technical operations within an organization.

This professional delivers hands-on IT support addressing hardware, software, and peripheral device challenges faced by end-users.

They are responsible for managing and operating audio-visual systems to facilitate smooth presentations and live events in auditoriums and meeting spaces.

Additionally, the specialist maintains sound systems and supports hybrid meeting rooms equipped with Logitech Microsoft Teams Rooms solutions.

Their responsibilities also include providing backup support for IT-Factory system operations while adhering to established IT policies and procedures.

1. Deliver desk-side IT support troubleshooting hardware issues (laptops, monitors, printers, peripherals) and setting up workstations with dual screens, monitor arms, and docking stations.
2. Log, update, and manage incident tickets using ITSM tools ensuring proper issue categorization and escalation.
3. Provide technical support for AV systems in Auditorium ensuring seamless operation during live events in the auditorium.
4. Support Logitech MTR solutions and ensure meeting room readiness on a daily basis.
5. Assist network engineers with patching and networking tasks under supervision.
6. Manage Xerox multifunction printers and provide operational floor support.
7. Maintain and audit IT hardware inventory in CMDB initiating procurement to replenish stock as needed.
8. Coordinate with third-party IT vendors for quotations and order placements.
9. Responsible for maintaining the server room ensuring its cleanliness, organization, and operational readiness.
10. Provide backup support to IT Project Engineers as required.

• A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
• A dynamic and outgoing individual with strong interpersonal skills well-suited for IT support roles requiring both technical expertise and confident customer-focused communication.
• Strong technical skills in troubleshooting hardware and software issues and managing AV and sound equipment.
• Must be a team player with strong active listening skills open to receiving and sharing suggestions and possess a positive collaborative attitude to engage well with team members.

Maintaining efficient filing systems is crucial for a business's smooth operation.

• Utilize electronic database management workflow systems and computerized filing to ensure secure record keeping and accessibility.
• Support Document Control staff by adhering to established standards and procedures during project site visits.
• Manage inventory of inactive documents, encode, and dispatch them for archiving as needed.

• Secondary School Certificate or Equivalent.
• 4 years of administrative experience, with at least 2 years in a project environment within an organization.
• Effective communication skills.
• Proficiency in computer software applications.
• Excellent English language proficiency.

To deliver technical support to users via various channels as needed. Identify and resolve issues impacting the operation of the technology infrastructure to ensure business continuity.

• Lead the technical support team to provide customer support efficiently and promptly, monitor servers and systems, take ownership of reported issues, respond to inquiries, provide information and feedback, ensuring problems are recorded and tracked throughout the process.
• Maintain positive relationships with stakeholders, business users, suppliers, vendors, and other technical teams to enhance products and services and resolve maintenance issues.
• Offer technical and non-technical assistance to clients, conduct analysis, diagnosis, and troubleshooting of systems, network, hardware, software faults, and bugs, considering system capacity and limitations.
• Apply metrics to measure performance and evaluate key project criteria.
• Identify resolutions to technical problems, perform bug fixes for minor issues, apply patches, and channel unresolved issues appropriately, responding within agreed time limits.
• Support developing and implementing processes and SLAs for incident and service request management.
• Contribute to the support knowledge base by developing manuals, technical notes, and articles in line with SLAs.
• Utilize various communication channels (visits, calls, emails, web, chat) to assist end users.
• Ensure proper recording and closure of support claims, generate timely reports on support activities.
• Install, configure, monitor, and maintain hardware, operating systems, applications, and networks, upgrading parts as needed.
• Support the rollout of new applications, set up user accounts, profiles, and passwords, and assist during change requests, UAT, and training.
• Keep accurate records of IT assets and establish security, integrity, and business continuity controls.
• Provide 24x7 support for critical systems and respond to operational needs.

• Bachelor Degree in Computer Engineering, Computer Science, or Information Technology.
• ITIL Certified.
• CCNP, CCIE, or equivalent certifications.
• Fluent in English.

• 5-6 years in IT Infrastructure support, service desk, and 24x7 critical operations, preferably in aviation.
• Occasional travel for training and implementation.
• Proven record in infrastructure project implementation and monitoring.
• Skills in bug fixes, patches, and application server management.
• Experience with heterogeneous technology environments and managing both internal and external platforms.
• Data analysis, problem-solving, and decision-making skills.
• Ability to contribute to business strategy and KPIs.

• Own day-to-day operations of our DAC site.
• Lead the commissioning and integration of additional DAC containers as we scale capture capacity.
• Troubleshoot and resolve technical issues, working closely with our engineering team in Belgium.
• Collaborate with HQ teams to test and validate technical upgrades.
• Monitor system performance and drive improvements in uptime, throughput, and energy efficiency.
• Develop and implement operating procedures, safety protocols, and maintenance schedules.
• Ensure compliance with all local safety and environmental regulations.
• Monitor and report on project progress and operational metrics.
• Report key operational metrics to HQ and contribute to cross-functional planning.
• Develop and manage project plans, timelines, and budgets to ensure successful project delivery.
• Hire, train, and lead the local operations staff to build a strong, capable team.
• Source and manage local contractors, service providers, and spare parts suppliers.
• Serve as our local point of contact for logistics, site access, and stakeholder coordination in Oman.
  
  

• Bachelor's or Master's degree in Engineering (Electro-mechanical, Mechanical, Chemical, Electrical, or related field).
• Proven track record operating complex machinery or industrial systems, managing projects, and leading teams.
• 6+ years of experience in industrial operations, site management, or commissioning roles.
• Hands-on problem solver with a strong "doer" mindset.
• Comfortable working independently and making decisions in the field.
• Strong leadership and communication skills.
• Fluent in English; Arabic is a plus.
• Willingness to travel occasionally to Belgium or other project sites.
  
  

• Experience commissioning or operating modular energy or process equipment (e.g. power generation, water treatment, renewables).
• Familiarity with DAC or other carbon removal technologies.
• Experience working in the Gulf region or with local permitting and regulatory frameworks.
• Background in industrial automation, controls, or data monitoring systems.
• Experience managing operations and reporting in a startup or fast-growing environment.