621 Technical Program Manager jobs in the United Arab Emirates

Technical Program Manager

Abu Dhabi, Abu Dhabi beBeeTelecomEngineer

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Job Description

Senior Service Engineer Job Overview

As a Senior Service Engineer, you will be executing SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Control and Protection systems for assignments classified as medium or high complexity.

You will manage the completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.

  • Proficient in handling Telecom SDH Multiplexer, PDH Multiplexer, Wireless Router/Bridges, Switches, Routers, PABX Systems, Network Management Products.
  • Works as a Telecom engineer in PDH, SDH, Ethernet, MPLS-TP technologies with tendering team to understand end clients' specifications/practices related to telecommunication products and propose a technical solution meeting the requirements.
  • Advises clients on maintenance and upgradation of existing installed base.
  • Gives presentations/training on new products/solutions to internal/external customers and conducts POCs.
  • Represents the Service Engineering function at project meetings and design review meetings.
  • Implements design changes and the production of as-built project documentation.
  • Supports continuous improvement of project process and product and system design via provision of lessons learned feedback.
  • Serves as Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications, etc).
  • Creates work plans and cost estimates for work in an area of responsibility and proactively manages this work to deliver the agreed program on time, on quality, and at targeted cost.
  • Performs site activities focused on finalizing customer acceptance certification.
  • Ensures that HE is presented as a professional organization in all interactions with the customer.
  • Manages external organizations providing Service Engineering with equipment, systems, or services (e.g., issues permit work, provides guidance on health and safety requirements and work practices, accepts as complete work done).
  • Clients Associate with Service Engineers and use agreed processes and procedures to ensure that all Service Engineering activities comply with the required safety regulations and satisfy contractual requirements.
  • Prepares project documentation such as SAT reports, Incident reports, RCA reports, etc.
  • Obtains approvals from utilities/customers for Service Engineering activities of Telecom Systems.
  • Lives Hitachi Energys core values - safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.
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Senior Technical Program Manager

Abu Dhabi, Abu Dhabi EchoTwin AI, Inc.

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About Us

EchoTwin AI is the intelligence layer powering self-healing cities—urban systems that not only detect issues in real time, but also trigger automated corrective actions or surface prioritized insights through agentic workflows. This represents a fundamental shift from reactive governance to proactive, adaptive urban management. The result? Cleaner, safer, smarter cities that manage themselves.

Our platform combines artificial intelligence, digital twins, and spatial analytics to help municipalities and infrastructure operators monitor assets, enforce compliance, and optimize urban operations. By integrating edge-based visual intelligence with real-time data and geospatial reasoning, EchoTwin AI delivers continuous oversight and faster, more intelligent responses to complex urban challenges.

With deployments across North America and the Middle East—including flagship projects in New York City, Abu Dhabi, and Riyadh—we partner with forward-thinking governments and innovators to build resilient, adaptive infrastructure for the cities of tomorrow.

What The Job Involves

EchoTwin AI is looking for a Senior Technical Program Manager to plan and execute complex end-to-end programs. You will work across engineering, product management, business, and operations to drive strategy into roadmaps and plans that deliver critical work on time and at high quality. In this role, you will lead a multi-disciplinary effort across hardware, device software, cloud, and perception through all product lifecycle stages.

Responsibilities
  • Own the program’s success end-to-end

  • Lead the team to deliver results for our customers and our business

  • Create clear program plans from input across the company

  • Prioritize and drive tasks to closure

  • Provide insightful program updates to stakeholders and executive

  • Anticipate and resolve program issues, productively escalate as needed

  • Triage field issues and adapt programs to emerging needs

  • Coordinate cross-functional dependencies across the company

  • Identify opportunities to improve execution and initiate solutions

Qualifications
  • 7+ years experience in Technical Program Management or Engineering Program Management.

  • Experience leading the development and launch of at least 3 new products into production.

  • Strong technical background in hardware, device software, and cloud development, with a solid understanding of engineering principles, processes, and best practices.

  • Experience working closely with multidisciplinary technical teams to drive fast-paced delivery of critical products and functionality.

  • Deep knowledge of tools and techniques for managing complex product development through its entire lifecycle.

  • Experience delivering innovative technologies to government agencies is a plus.

  • B.S. in an engineering discipline.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in various fields, including Computer Vision, GenAI, Digital Twin, Government Contracting, Systems and Device Engineering, Operations, Communications, and more!

  • Options for medical, dental, and vision coverage for employees and dependents (for US employees)

  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

  • 401(k) with 3% company matching

  • Unlimited PTO

  • Profit sharing

Please do not forward resumes to our jobs alias, EchoTwin AI employees, or any other company location. EchoTwin AI is not responsible for any fees related to unsolicited resumes.

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Senior Technical Program Manager

Dubai, Dubai beBeeProjectlead

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Job Description

Job Title: Project Lead Engineering

Key Responsibilities:

  • Translate sales system designs into operational systems, navigating projects from start to finish.
  • Lead multidisciplinary projects, managing time, quality, costs, and functionalities across mechanical, electrical, and controls perspectives.
  • Collaborate with colleagues to identify synergies between parallel projects and facilitate learning and efficiency.

Handover Process:

We review customer requirements and the as-sold solutions during handover from sales to engineering. This input serves as a guide for the engineering phase.

Engineering Phase:

We work closely with lead engineers, customers, and project management to define system functionalities, develop project plans, and consider aspects like resources, supply chain, installation, and commissioning.

Detail Phase:

We create specifications for production and procurement in the detail phase. We coordinate with the supply chain and third-party suppliers to ensure quality, planning, logistics, and costs.

Installation and Commissioning:

We oversee on-site installation and guide controls engineers through commissioning and testing. We participate in acceptance tests with customers and celebrate go-live.

Additional Responsibilities:

We continuously identify and mitigate project risks, optimize team skills, and stay updated on equipment and process developments. We provide suggestions for process improvements that are highly valued.

Requirements:

  • Bachelor's or master's degree in a technical field.
  • Knowledge of Mechanics, Electronics, Controls, or Mechatronics.
  • Several years of experience as a project leader or lead engineer in technical environments.
  • Proficient in English (verbal and written); Dutch is preferred.
  • Willingness to travel internationally (15-20%).
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Senior Technical Program Manager

Abu Dhabi, Abu Dhabi EchoTwin AI, Inc.

Posted today

Job Viewed

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Job Description

About Us

EchoTwin AI is the intelligence layer powering self-healing cities—urban systems that not only detect issues in real time, but also trigger automated corrective actions or surface prioritized insights through agentic workflows. This represents a fundamental shift from reactive governance to proactive, adaptive urban management. The result? Cleaner, safer, smarter cities that manage themselves.

Our platform combines artificial intelligence, digital twins, and spatial analytics to help municipalities and infrastructure operators monitor assets, enforce compliance, and optimize urban operations. By integrating edge-based visual intelligence with real-time data and geospatial reasoning, EchoTwin AI delivers continuous oversight and faster, more intelligent responses to complex urban challenges.

With deployments across North America and the Middle East—including flagship projects in New York City, Abu Dhabi, and Riyadh—we partner with forward-thinking governments and innovators to build resilient, adaptive infrastructure for the cities of tomorrow.

What The Job Involves

EchoTwin AI is looking for a Senior Technical Program Manager to plan and execute complex end-to-end programs. You will work across engineering, product management, business, and operations to drive strategy into roadmaps and plans that deliver critical work on time and at high quality. In this role, you will lead a multi-disciplinary effort across hardware, device software, cloud, and perception through all product lifecycle stages.

Responsibilities
  • Own the program's success end-to-end

  • Lead the team to deliver results for our customers and our business

  • Create clear program plans from input across the company

  • Prioritize and drive tasks to closure

  • Provide insightful program updates to stakeholders and executive

  • Anticipate and resolve program issues, productively escalate as needed

  • Triage field issues and adapt programs to emerging needs

  • Coordinate cross-functional dependencies across the company

  • Identify opportunities to improve execution and initiate solutions

Qualifications
  • 7+ years experience in Technical Program Management or Engineering Program Management.

  • Experience leading the development and launch of at least 3 new products into production.

  • Strong technical background in hardware, device software, and cloud development, with a solid understanding of engineering principles, processes, and best practices.

  • Experience working closely with multidisciplinary technical teams to drive fast-paced delivery of critical products and functionality.

  • Deep knowledge of tools and techniques for managing complex product development through its entire lifecycle.

  • Experience delivering innovative technologies to government agencies is a plus.

  • B.S. in an engineering discipline.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in various fields, including Computer Vision, GenAI, Digital Twin, Government Contracting, Systems and Device Engineering, Operations, Communications, and more

  • Options for medical, dental, and vision coverage for employees and dependents (for US employees)

  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

  • 401(k) with 3% company matching

  • Unlimited PTO

  • Profit sharing

Please do not forward resumes to our jobs alias, EchoTwin AI employees, or any other company location. EchoTwin AI is not responsible for any fees related to unsolicited resumes.

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This advertiser has chosen not to accept applicants from your region.

Senior Technical Program Manager

Abu Dhabi, Abu Dhabi beBeeEngineering

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Job Description

About the Role

We are seeking a highly skilled professional to lead and manage projects from inception to completion.

This advertiser has chosen not to accept applicants from your region.

Senior Technical Program Manager

Abu Dhabi, Abu Dhabi beBeeProgram

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Job Description

Program Manager Job Description

This role is responsible for managing a team of engineers and overseeing the operation and sustainment of complex airborne and terrestrial tactical communication systems. The selected candidate will be assigned to one of several overseas locations, including UAE, Guam/Japan, or Sigonella, Italy, for a minimum of two years.

The successful candidate will lead a deployed team, ensuring high-level operations and sustainment while performing hands-on technical and leadership tasks during Triton operations. They will also work closely with integrated product teams and provide guidance to manufacturing engineering, logistics, and operations staff.

Key responsibilities include:

  • Functional supervision for a team of highly skilled field engineers working on multiple initiatives
  • Recruiting new talent to fulfill staffing commitments
  • Forecasting staffing needs and workload; employee inclusion, engagement, mentoring, and career development; providing employee training and identifying necessary skills for program execution
  • Managing employee performance reviews and leading various functional management processes
  • Leading a deployed team, ensuring high-level operations and sustainment, and performing hands-on technical and leadership tasks during Triton operations
Required Skills and Qualifications

To be considered for this role, applicants must possess:

  • A bachelor's degree in STEM with at least 5 years of related experience or a master's degree in STEM with 3 years of related experience
  • Experience with leadership, required to achieve sustainable top performance and work effectively in a team environment
  • High proficiency in technical problem-solving, including root cause analysis, solution development, implementation, and monitoring
  • Experience with ground station systems and IT responsibilities associated with a ground station
  • Experience with trusted downloads from classified systems
Benefits

The salary range for this position is $118,000 - $177,100 per year. In addition to base pay, employees may be eligible for overtime, shift differential, and a discretionary bonus. Northrop Grumman offers a variety of benefits, including health insurance coverage, life and disability insurance, a savings plan, company-paid holidays, and paid time off (PTO) for vacation and/or personal business.

Others

Northrop Grumman is an equal opportunity employer and makes decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

This advertiser has chosen not to accept applicants from your region.

Principal Technical Program Manager - Datacenter Fitout

Oracle

Posted 6 days ago

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Job Description

**Job Description**
Principal Technical Program Manager-Fitout
**Description**
OCI (Oracle Cloud Infrastructure) is currently in need of a Principal Technical Program Manager - Fitout (TPM) to join our fast-growing team to build relationships across the EMEA Region with our Co-location (CoLo) Partners. Technical Program Managers (TPM's) rely on their mastery of data and business to understand and anticipate business requirements, initiate programs, track progress, and manage any issues that arise during and after the program completion. As an ideal candidate you possess sufficient technical expertise to communicate business requirements in technical vernacular to engineers and help resolve business blockers.
Additionally, TPMs track technical issues, effectively communicate project status, recommend changes, decide tradeoffs for competing priorities, demonstrate "act now and iterate" and deep understanding on the Cloud physical infrastructure (including Datacenter, networking and circuits). They define strategies, regularly participate in executive meetings to present their progress, and share project information with stakeholders. A successful candidate will be well versed in what it takes to drive business growth through data for a cloud organization.
Features the role will be assigned to
- To lead and deliver large and medium complexity GPU programs & projects that leak outside of their VP's scope of influence.
- Driving strategic Colo partnerships within the EMEA region, ensuring the successful execution of high impact collaborations that align with Oracles long term vision.
- Represents the Team up to the VP level independently and at a higher level. Briefs senior leaders inside and outside the Org on Program process.
- Expected to drive continuous improvement of project processes and associated templates, reporting methodologies etc.
- Provides mentoring/guidance to Junior Program Managers on project/program activities.
- 6+ years of technical infrastructure management experience
- Experience with varying scenarios of data center design and construction, infrastructure builds and network augmentations.
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e., network, data center, hardware, mechanical and electrical systems)
- Program/project management certifications or qualifications with proven ability to deliver complex programs.
- Proven ability to create effective relationships, listen, influence, and collaborate at all organizational levels and across global teams.
- Ability to inspire confidence in senior leaders and motivate team members.
- Excellent communication skills including high quality written communications and the ability to articulate complex information in a simple way.
- Experience in the Low Voltage Industry or related field
#LI-DNI
**Responsibilities**
**Responsibilities**
Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.
+ Establish and maintain strong relationships with CoLo Partners across EMEA
+ Conduct regular meetings and reviews with CoLo Partners to ensure alignment with project goals and objectives.
+ Collaborate with internal teams to define project scope, objectives, timelines, and deliverables with CoLo Partners across EMEA.
+ Negotiate favorable terms and pricing for Non-Recurring Contracts required for Data Hall Fit out Projects.
+ Develop and maintain schedules across multiple projects to ensure efficient progress of design phase tasks with CoLo Partners across EMEA
+ Coordinate with cross functional teams to execute project tasks effectively.
+ Facilitate communication between internal teams and CoLo partners to ensure alignment and transparency.
+ Monitor and report on progress with Colo Partners to stakeholders on project status, milestones and issues.
+ Develop risk mitigation strategies and contingency plans.
+ Identify potential risks and dependencies associated with Colo Partnerships and design tasks.
+ Monitor and assess risk through the design phase lifecycle.
+ Proactively identify opportunities to streamline processes and improve efficiency.
+ Solicit feedback from Stakeholders and incorporate lessons learnt into future projects.
+ Stay abreast of industry trends and best practices in Vendor Management and Colo Services.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
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Principal Technical Program Manager - Datacenter Fitout

Dubai, Dubai Oracle

Posted 6 days ago

Job Viewed

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Job Description

**Job Description**
Principal Technical Program Manager-Fitout
**Description**
OCI (Oracle Cloud Infrastructure) is currently in need of a Principal Technical Program Manager - Fitout (TPM) to join our fast-growing team to build relationships across the EMEA Region with our Co-location (CoLo) Partners. Technical Program Managers (TPM's) rely on their mastery of data and business to understand and anticipate business requirements, initiate programs, track progress, and manage any issues that arise during and after the program completion. As an ideal candidate you possess sufficient technical expertise to communicate business requirements in technical vernacular to engineers and help resolve business blockers.
Additionally, TPMs track technical issues, effectively communicate project status, recommend changes, decide tradeoffs for competing priorities, demonstrate "act now and iterate" and deep understanding on the Cloud physical infrastructure (including Datacenter, networking and circuits). They define strategies, regularly participate in executive meetings to present their progress, and share project information with stakeholders. A successful candidate will be well versed in what it takes to drive business growth through data for a cloud organization.
Features the role will be assigned to
- To lead and deliver large and medium complexity GPU programs & projects that leak outside of their VP's scope of influence.
- Driving strategic Colo partnerships within the EMEA region, ensuring the successful execution of high impact collaborations that align with Oracles long term vision.
- Represents the Team up to the VP level independently and at a higher level. Briefs senior leaders inside and outside the Org on Program process.
- Expected to drive continuous improvement of project processes and associated templates, reporting methodologies etc.
- Provides mentoring/guidance to Junior Program Managers on project/program activities.
- 6+ years of technical infrastructure management experience
- Experience with varying scenarios of data center design and construction, infrastructure builds and network augmentations.
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e., network, data center, hardware, mechanical and electrical systems)
- Program/project management certifications or qualifications with proven ability to deliver complex programs.
- Proven ability to create effective relationships, listen, influence, and collaborate at all organizational levels and across global teams.
- Ability to inspire confidence in senior leaders and motivate team members.
- Excellent communication skills including high quality written communications and the ability to articulate complex information in a simple way.
- Experience in the Low Voltage Industry or related field
#LI-DNI
**Responsibilities**
**Responsibilities**
Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.
+ Establish and maintain strong relationships with CoLo Partners across EMEA
+ Conduct regular meetings and reviews with CoLo Partners to ensure alignment with project goals and objectives.
+ Collaborate with internal teams to define project scope, objectives, timelines, and deliverables with CoLo Partners across EMEA.
+ Negotiate favorable terms and pricing for Non-Recurring Contracts required for Data Hall Fit out Projects.
+ Develop and maintain schedules across multiple projects to ensure efficient progress of design phase tasks with CoLo Partners across EMEA
+ Coordinate with cross functional teams to execute project tasks effectively.
+ Facilitate communication between internal teams and CoLo partners to ensure alignment and transparency.
+ Monitor and report on progress with Colo Partners to stakeholders on project status, milestones and issues.
+ Develop risk mitigation strategies and contingency plans.
+ Identify potential risks and dependencies associated with Colo Partnerships and design tasks.
+ Monitor and assess risk through the design phase lifecycle.
+ Proactively identify opportunities to streamline processes and improve efficiency.
+ Solicit feedback from Stakeholders and incorporate lessons learnt into future projects.
+ Stay abreast of industry trends and best practices in Vendor Management and Colo Services.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.

Technical Program Manager – Data Center Migration

Dubai, Dubai Dicetek LLC

Posted today

Job Viewed

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Job Description

Technical Program Manager – Data Center Migration & Consolidation

Join to apply for the Technical Program Manager – Data Center Migration & Consolidation role at Dicetek LLC

Technical Program Manager – Data Center Migration & Consolidation

Join to apply for the Technical Program Manager – Data Center Migration & Consolidation role at Dicetek LLC

Job Purpose

We are seeking a

Job Purpose

We are seeking a Technical Program Manager to oversee a strategic Data Center Migration and Consolidation program. This role is critical to ensuring a seamless transition of data center infrastructure, incorporating cutting-edge technologies, cloud adoption, and modernized infrastructure practices. The ideal candidate will have extensive technical expertise in data center architecture, migrations, cloud platforms, and a proven ability to manage complex, large-scale projects.

Key Responsibilities

  • End-to-End Program Management: Lead the entire lifecycle of the data center migration and consolidation program, including scope definition, planning, execution, and monitoring. Align project deliverables with business and technical goals.
  • Technical Oversight: Provide technical leadership throughout the data center migration, including in-depth knowledge of server migration, network architecture, storage solutions, cloud technologies, and virtualization. Ensure proper execution of data center designs and architectural plans.
  • Cloud Integration: Develop and execute a migration strategy that involves cloud adoption (AWS, Azure, GCP), including the hybrid environment setup. Manage workloads shifting from on-premise to cloud, ensuring minimal disruption to business processes.
  • Infrastructure Consolidation: Oversee the consolidation of multiple data centers into a centralized infrastructure, standardizing hardware and software platforms for improved performance, scalability, and manageability.
  • Data Security & Compliance: Ensure that all migration activities adhere to data security, regulatory compliance, and governance standards, especially for highly regulated industries. Maintain disaster recovery, data protection, and business continuity protocols during the migration.
  • Risk & Issue Management: Identify, assess, and mitigate risks associated with data center migrations, such as downtime, data integrity issues, and unplanned outages. Develop contingency plans to reduce technical risks and business impacts.
  • Collaboration with Technical Teams: Coordinate cross-functional technical teams, including networking, storage, systems engineering, cloud architects, and application support, to ensure technical requirements and timelines are met.
  • Vendor Management: Collaborate with external vendors, third-party service providers, and cloud providers to ensure technology solutions meet business objectives. Negotiate contracts and service agreements for the migration phase.
  • Performance Optimization: Drive performance improvements during and after the migration process by implementing best practices in server consolidation, cloud optimization, and data center efficiency.

Qualifications
  • Education:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. A Master's degree is preferred.
  • Experience:
  • 8-10+ years of experience in data center management, migration projects, or cloud infrastructure.
  • Proven experience managing large-scale data center migrations and infrastructure consolidation.
  • Deep technical knowledge of data center architecture, virtualization (VMware, Hyper-V), cloud infrastructure (AWS, Azure, GCP), and networking.
  • Technical Expertise:
  • Strong understanding of data center infrastructure, including servers, storage, networking, and virtualization
  • Proven experience in information security domain
  • Experience with cloud migration strategies, hybrid environments, and cloud-native infrastructure.
  • Expertise in disaster recovery, data lifecycle management, and business continuity in data centers.
  • Familiarity with automation tools for migration (e.g., VMware vMotion, CloudEndure, Azure Migrate) and monitoring tools like Splunk, SolarWinds, or similar.
  • Project Management Skills:
  • Experience leading cross-functional technical teams (network, storage, cloud, security, and infrastructure).
  • Proficiency with project management methodologies (Agile, Waterfall), using tools like JIRA, MS Project .
  • Expertise in risk management, budgeting, and vendor management.
  • Certifications:
  • Preferred certifications such as PMP, AWS Certified Solutions Architect, CCIE , Microsoft Azure Solutions Architect, or VMware Certified Professional (VCP).

Preferred Qualifications
  • Experience in managing hybrid cloud environments and multi-cloud strategies.
  • Previous experience in a FinTech or similarly regulated industry, with a deep understanding of compliance and security standards.
  • ITIL or similar IT Service Management certification.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Job function Project Management and Information Technology
  • Industries IT Services and IT Consulting

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Backbone Technical Program Manager, Rest of World Backbone

Dubai, Dubai Amazon Data Services Emirates LLC

Posted today

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Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for a Technical Infrastructure Program Manager (TIPM) to support one of the world's largest telecommunications networks, focusing on long-haul leased capacity management across APAC and EMEAI regions. This role, within the Global Connectivity Infrastructure Development (GCID) organization, is responsible for driving strategic improvements in leased capacity delivery, data quality management, and infrastructure tool optimization. The ideal candidate will have proven experience, strong ownership, and passion for managing complex telecommunications infrastructure programs. You will oversee quality control systems, drive vendor management, and ensure accurate documentation across multiple platforms while collaborating with Business Developers and stakeholders globally. This position offers the opportunity to implement innovative solutions and operational efficiencies in our hyper-scaled cloud infrastructure, supporting Amazon's expanding global network presence and connectivity needs.

Key job responsibilities

  • Serve as a key member of the Rest of World backbone team, managing the longhaul backbone leased capacity delivery plan across APAC / EMEAI
  • Manage and track approved network plans with internal stakeholders and planners until infrastructure is in service
  • Provide the regional managers with regular updates through standardized reporting mechanisms
  • Drive process improvements through tool optimization and automation
  • Drive data quality improvement initiatives and implement standardized processes for leased capacity management
  • Maintain accurate records of leased capacity agreements, costs, and capacity utilization across regions
  • Vendor management to ensure timely delivery, accurate documentation, and measure progress through quality KPIs
  • Develop quality management programs that track defects, mitigate risks, standardize root cause analysis, and implement KPIs to rate vendor success
  • Manage relationships with providers and maintain strategic business alignment
  • Interface with internal stakeholders (Business Development, Network Planning, Finance and Engineering teams) to align on the requirements
  • Coordinate with internal teams to ensure proper handover and documentation
  • Understand technical components for network connectivity, including ILA requirements and power specifications
  • Proficient in software scripting (Python or equivalent) for developing tools to enhance data aggregation and reporting activities
  • Leverage AI tools to develop document creation processes, auto-coding, and support advanced decision-making capabilities

A day in the life

This role involves managing leased capacity delivery and data quality across APAC / EMEAI regions. Daily activities include coordinating with Business Development teams, Network Operations, and external vendors to ensure efficient delivery and documentation. You'll drive process improvements, maintain quality control standards, and manage stakeholder communications. The role requires strong attention to detail, problem-solving skills, and the ability to handle multiple priorities. You'll be responsible for identifying operational efficiencies, standardizing data management practices, and ensuring accurate tracking of lease agreements and infrastructure documentation.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

  • 3+ years of technical infrastructure management experience
  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
  • Experience with varying scenarios of infrastructure builds
  • 5+ years vendor and project management experience
  • PREFERRED QUALIFICATIONS

  • Knowledge and experience with submarine cable systems.
  • Experience interacting with and guiding senior management within a company and working across commercial, technical, domestic, and international arms of an organization.
  • Ability to merge traditional project management with agile processes.
  • Experience in automation, operational excellence, or continuous improvement techniques.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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