548 Technical Roles jobs in the United Arab Emirates

Technical Specialist

Dubai, Dubai Intertec Softwares

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Job Description

JOB PURPOSE:

To protect the organizations IT infrastructure by actively monitoring analyzing and responding to security incidents and threats. The Technical Specialist - Cyber Security plays a key role in implementing cybersecurity controls managing security tools and ensuring compliance with industry standards and regulatory frameworks.

CERTIFICATIONS:

CISSP CISM CISA CompTIA Security or equivalent

Cisco CCNA Security or similar CEH GIAC Microsoft SC-200

AI-related training or certification will be considered an added advantage.

EXPERIENCE:

Minimum 8-10 years of hands-on experience in cybersecurity operations SOC & NOC environments and security infrastructure management

RESPONSIBILITIES (INCLUDES ALL TASKS):

The Technical Specialist - Cyber Security is responsible for monitoring analyzing and responding to security incidents using SIEM and other security tools. They play a critical role in maintaining endpoint and network security managing access controls supporting vulnerability and patch management and ensuring compliance with ISO 27001 and other standards. The role includes regular system hardening firmware updates configuration backups and documentation. The engineer also assists with audit readiness contributes to threat hunting and collaborates with internal teams to maintain a secure IT environment.

Key Responsibilities:

Perform triage and investigation of security events and escalate to infosec lead when needed.

Conduct daily health checks on firewalls endpoints security appliances and SIEM systems.

Support and manage endpoint protection platforms email security and web filtering systems.

Participate in threat hunting activities and analyse suspicious activities or anomalies.

Coordinate and support vulnerability assessments and ensure timely patch compliance.

Maintain system hardening secure configurations and adhere to CIS benchmark standards.

Ensure security controls and processes align with ISO 27001 NIST and other relevant frameworks.

Assist in preparing and participating in internal and external ISO audits.

Prepare and maintain accurate and up-to-date security process and documentation audit logs SOPs and reports.

Perform regular configuration backups and firmware updates for security infrastructure.

Administer and maintain IAM MFA and PAM systems to ensure secure access controls.

Collaborate with infrastructure and application teams to support secure system operations.

Respond to audit findings implement remediation steps and ensure closure of compliance gaps.

Contribute to security awareness by documenting incidents lessons learned and procedures.

Participate in 24/7 on-call rotation or scheduled maintenance windows when required.

Required Skills and Experience:

  • Strong understanding of network security technologies:
  • Firewalls: Palo Alto Fortigate Cisco ASA/FTD
  • VPN technologies and Network Access Control (NAC)
  • Hands-on experience with security operations:
  • SIEM tools for monitoring log analysis and threat detection
  • Incident response and escalation handling
  • WAF F5 ASM Baracuda
  • Endpoint security management:
  • Tools such as CrowdStrike Microsoft Defender SentinelOne
  • DLP: Forcepoint
  • Identity and Access Management (IAM):
  • Multi-Factor Authentication (MFA)
  • Privileged Access Management (PAM) CyberArk
  • Vulnerability management:
  • Tools such as Nessus Qualys
  • Patch management processes
  • Familiarity with:
  • ISO 27001 NIST GDPR PCI-DSS and other security compliance standards
  • Experience with:
  • Email security gateways: Proofpoint Mimecast Cisco-ESA
  • Web proxies: Forcepoint Zscaler Cisco-WSA
  • Security hardening and secure configuration practices:
  • CIS benchmarks system hardening techniques
  • Proficiency in security monitoring and analysis tools:
  • SIEM platforms (e.g. Splunk QRadar SolarWinds SEM)
  • SOAR platforms (optional but beneficial)
  • Compliance and security governance:
  • Familiarity with ISO 27001 PCI-DSS NIST GDPR standards
  • Involvement in ISO audits audit readiness and compliance documentation
  • Responsible for conducting periodic reviews of all infrastructure components
  • Responsible for conducting vulnerability assessments and penetration testing scans as well as coordinating remediation efforts with relevant teams to mitigate identified risks.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Experience working with enterprise firewalls such as Palo Alto FortiGate Cisco ASA/FTD

Strong hands-on knowledge of SIEM tools (e.g. Splunk QRadar SolarWinds SEM) for log monitoring and threat detection

Exposure to endpoint protection platforms such as CrowdStrike Sentinel One or Microsoft Defender Forcepoint DLP

Hands-on experience with VPN NAC and network security policies

Hands-on experience with WAF F5 ASM Barracuda

Working knowledge of Vulnerability Management tools like Nessus or Qualys

Proficiency in managing Identity and Access Management (IAM) including MFA and Privileged Access Management (PAM: CyberArk Delinea Centrify)

Practical experience with PCI-DSS ISO 27001 audits security documentation and compliance reporting

Skills in security hardening and application of CIS benchmarks

Ability to perform firmware upgrades backup configuration and system maintenance

Hands-on experience on email security gateways (e.g. Proofpoint Forcepoint Cisco ESA Mimecast)

Hands-on experience on Web proxy solutions (e.g. Forcepoint Zscaler Cisco WSA)

OPTIONAL

Cloud security experience (Azure AWS or GCP):

Antivirus Symantec

Cloud firewall configurations

IAM policies for cloud resources

Monitoring and logging in cloud environments

Basic scripting and automation for SIEM/SOAR workflows

Experience in hybrid or multi-cloud security implementations

Experience with AI-based implementation or support will be considered an added advantage.

SOFT SKILLS:

MANDATORY

Strong analytical and problem-solving ability

Excellent written verbal communication and presentation skills

Clear and accurate documentation skills

Proven experience in team leadership and collaboration with the ability to work effectively across departments and foster a cooperative work environment.

High attention to detail and proactive security mindset

Required Experience:

Unclear Seniority

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Technical Specialist

Abu Dhabi, Abu Dhabi beBeeLaboratory

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Job Description

Job Summary:

We are seeking a highly skilled and detail-oriented Technical Specialist to join our team. The ideal candidate will have a strong background in laboratory testing and analysis, with a focus on quality assurance.

Key Responsibilities:
  1. Perform a variety of quantitative and qualitative laboratory tests and analysis in accordance with established testing methods and instructions.
  2. Collect samples from the plant using internationally accepted standard sampling procedures to produce precise & reliable data to support research studies.
  3. Receive sample list and enter the test analytical results using the computerized Laboratory Information System (LIMS) and Business Object reporting software to ensure accuracy.
  4. Prepare and standardize chemical reagents used in day-to-day working of the laboratory tests and on-line analyzers.
  5. Report any instrument operating faults and apparatus damage to the immediate shift supervisor.
  6. Monitor the correct implementation of the sampling procedures and schedules to ensure equipment functions properly and reliable results obtained.
  7. Check and carry out trial runs on newly installed and/or repaired laboratory apparatus and analyzers to ensure proper functioning and accuracy of delivered items.
Requirements:
  • Education: Technical Diploma or Secondary School Certificate with a vocational trade certificate in the relevant field.
  • Experience: 4 years of experience in laboratory testing and analysis.
Desired Profile:

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well in a team environment.

Benefits:
  • Competitive salary package.
  • Ongoing training and development opportunities.
  • Opportunity to work with a dynamic and growing organization.
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Technical Specialist

Dubai, Dubai Intertec Systems

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Job Description

Technical Specialist - Cyber Security (L3)

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Technical Specialist - Cyber Security (L3)

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Skills:
F5 ASM, Barracuda, Cyberark, Firewalls, Palo Alto, FortiGate, Cisco ASA, SIEM,

Job Purpose

To protect the organizations IT infrastructure by actively monitoring, analyzing, and responding to security incidents and threats. The Technical Specialist - Cyber Security plays a key role in implementing cybersecurity controls, managing security tools, and ensuring compliance with industry standards and regulatory frameworks.

Certifications

CISSP, CISM, CISA, CompTIA Security+ or equivalent

Cisco CCNA Security or similar, CEH, GIAC, Microsoft SC-200

AI-related training or certification will be considered an added advantage.

Experience

Minimum 8-10 years of hands-on experience in cybersecurity operations, SOC & NOC environments, and security infrastructure management

Responsibilities (includes All Tasks)

The Technical Specialist - Cyber Security is responsible for monitoring, analyzing, and responding to security incidents using SIEM and other security tools. They play a critical role in maintaining endpoint and network security, managing access controls, supporting vulnerability and patch management, and ensuring compliance with ISO 27001 and other standards. The role includes regular system hardening, firmware updates, configuration backups, and documentation. The engineer also assists with audit readiness, contributes to threat hunting, and collaborates with internal teams to maintain a secure IT environment.

Key Responsibilities

Perform triage and investigation of security events and escalate to infosec lead when needed.

Conduct daily health checks on firewalls, endpoints, security appliances, and SIEM systems.

Support and manage endpoint protection platforms, email security, and web filtering systems.

Participate in threat hunting activities and analyse suspicious activities or anomalies.

Coordinate and support vulnerability assessments and ensure timely patch compliance.

Maintain system hardening, secure configurations, and adhere to CIS benchmark standards.

Ensure security controls and processes align with ISO 27001, NIST, and other relevant frameworks.

Assist in preparing and participating in internal and external ISO audits.

Prepare and maintain accurate and up-to-date security process and documentation, audit logs, SOPs, and reports.

Perform regular configuration backups and firmware updates for security infrastructure.

Administer and maintain IAM, MFA, and PAM systems to ensure secure access controls.

Collaborate with infrastructure and application teams to support secure system operations.

Respond to audit findings, implement remediation steps, and ensure closure of compliance gaps.

Contribute to security awareness by documenting incidents, lessons learned, and procedures.

Participate in 24/7 on-call rotation or scheduled maintenance windows when required.

Required Skills And Experience

  • Strong understanding of network security technologies:
  • Firewalls: Palo Alto, Fortigate, Cisco ASA/FTD
  • VPN technologies and Network Access Control (NAC)
  • Hands-on experience with security operations:
  • SIEM tools for monitoring, log analysis, and threat detection
  • Incident response and escalation handling
  • WAF F5 ASM, Baracuda
  • Endpoint security management:
  • Tools such as CrowdStrike, Microsoft Defender, SentinelOne
  • DLP: Forcepoint
  • Identity and Access Management (IAM):
  • Multi-Factor Authentication (MFA)
  • Privileged Access Management (PAM) CyberArk
  • Vulnerability management:
  • Tools such as Nessus, Qualys
  • Patch management processes
  • Familiarity with:
  • ISO 27001, NIST, GDPR, PCI-DSS and other security compliance standards
  • Experience with:
  • Email security gateways: Proofpoint, Mimecast, Cisco-ESA
  • Web proxies: Forcepoint, Zscaler, Cisco-WSA
  • Security hardening and secure configuration practices:
  • CIS benchmarks, system hardening techniques
  • Proficiency in security monitoring and analysis tools:
  • SIEM platforms (e.g., Splunk, QRadar, SolarWinds SEM)
  • SOAR platforms (optional but beneficial)
  • Compliance and security governance:
  • Familiarity with ISO 27001, PCI-DSS, NIST, GDPR standards
  • Involvement in ISO audits, audit readiness, and compliance documentation
  • Responsible for conducting periodic reviews of all infrastructure components
  • Responsible for conducting vulnerability assessments and penetration testing scans, as well as coordinating remediation efforts with relevant teams to mitigate identified risks.

Technical Skills /Competencies

MANDATORY

Experience working with enterprise firewalls such as Palo Alto, FortiGate, Cisco ASA/FTD

Strong hands-on knowledge of SIEM tools (e.g., Splunk, QRadar, SolarWinds SEM) for log monitoring and threat detection

Exposure to endpoint protection platforms such as CrowdStrike, Sentinel One, or Microsoft Defender, Forcepoint DLP

Hands-on experience with VPN, NAC, and network security policies

Hands-on experience with WAF F5 ASM, Barracuda

Working knowledge of Vulnerability Management tools like Nessus or Qualys

Proficiency in managing Identity and Access Management (IAM), including MFA and Privileged Access Management (PAM: CyberArk, Delinea (Centrify))

Practical experience with PCI-DSS, ISO 27001 audits, security documentation, and compliance reporting

Skills in security hardening and application of CIS benchmarks

Ability to perform firmware upgrades, backup configuration, and system maintenance

Hands-on experience on email security gateways (e.g., Proofpoint, Forcepoint, Cisco ESA, Mimecast)

Hands-on experience on Web proxy solutions (e.g., Forcepoint, Zscaler, Cisco WSA)

OPTIONAL

Cloud Security Experience (Azure, AWS, Or GCP)

Antivirus Symantec,

Cloud firewall configurations

IAM policies for cloud resources

Monitoring and logging in cloud environments

Basic scripting and automation for SIEM/SOAR workflows

Experience in hybrid or multi-cloud security implementations

Experience with AI-based implementation or support will be considered an added advantage.

Soft Skills

MANDATORY

Strong analytical and problem-solving ability

Excellent written, verbal communication, and presentation skills

Clear and accurate documentation skills

Proven experience in team leadership and collaboration, with the ability to work effectively across departments and foster a cooperative work environment.

High attention to detail and proactive security mindsetSeniority level
  • Seniority level Director
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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Technical Specialist

Dubai, Dubai Intertec Softwares Pvt Ltd

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Job Description

RESPONSIBILITIES (INCLUDES ALL TASKS):

  • Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
  • Solid understanding and experience of Mail flow in an enterprise environment.
  • Troubleshoot and optimize IIS web servers for high availability and performance.
  • Administer and optimize Mobile Device Management using VMware Airwatch Microsoft Intune and related technologies.
  • Apply solid networking concepts for configuration monitoring and troubleshooting of IT infrastructure.
  • Enforce strong security practices and standards across all systems.
  • Implement and manage automation tools such as BMC ITOM BMC TSSA Manage Engine and SCCM to enhance operational efficiency.
  • Develop and execute Power Shell or similar scripts for process automation and task scheduling.
  • Manage Azure AD Office 365 and associated cloud services for user management and service optimization.
  • Administer enterprise backup solutions using Commvault and Veeam ensuring data integrity and disaster recovery readiness.
  • Monitor and optimize system performance diagnosing and resolving technical issues proactively.
  • Conduct root cause analysis and implement long-term solutions.
  • Collaborate with cross-functional teams to design and implement infrastructure solutions.
  • Knowledge on Microsoft SQL Server
  • Excellent communication skills and customer service ethos.

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Windows Server Management

SCCM/Patch Server Management

Active Directory

Microsoft Exchange

Office 365 Management

Mobile Device Management (Airwatch)

SOFT SKILLS:

MANDATORY

Excellent communication.

Problem Solving.

Interpersonal Skills.

Planning and organization.

Flexibility & dedication toward the work.

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Technical Specialist

Dubai, Dubai Consat AB

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Job Description

Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.

We love making a difference for people worldwide through modern technology With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey

Technical Specialist – Implementation & Customer Support

We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.

About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer's needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.

Key Responsibilities:

  • Lead and execute customer implementation projects
  • Analyze customer needs and configure systems accordingly
  • Provide training and technical support throughout the process
  • Troubleshoot and resolve technical issues
  • Document configurations and processes
  • Collaborate closely with project managers, developers, and support teams
  • Monitor system performance and suggest improvements

    Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.

We are looking for someone with:

  • Experience in a similar technical role within the automotive or public transport sector.
  • Strong technical understanding of software and hardware
  • Excellent problem-solving and project management skills
  • Great communication skills in English (Arabic is a plus)
  • Relevant degree in IT, Computer Science, or Engineering is an advantage

What we can offer you:

  • The opportunity to work in an international, technology-driven environment
  • Modern technology that makes a real difference
  • A varied role combining technical expertise and customer interaction

The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.

Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden's Top 100 Career Companies for the thirteenth consecutive year Read more at: & Your Career Starts Here - Consat )

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Technical Specialist

Dubai, Dubai beBeeSoftwareDeveloper

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Job Description

We are seeking a talented software developer to join our dynamic team. This role offers an exciting opportunity to contribute directly to company-wide objectives and learn from more experienced team members.

The successful candidate will be responsible for designing and developing software solutions under guidance, implementing experiments, writing clean code, and participating in code reviews to improve coding standards and quality.

Key responsibilities include:

  • Assist in designing and developing software solutions under guidance
  • Implement experiments and learn from data-driven insights
  • Write clean, maintainable code with peer and mentor support
  • Seek opportunities to learn from experienced developers
  • Participate in code reviews to improve coding standards and quality
  • Follow and adopt best practices in software development
  • Contribute to discussions on architecture and design

This is an excellent opportunity for a motivated individual to develop their skills in a multicultural and dynamic environment.

The ideal candidate will have:

  • Understanding of data structures, algorithms, and time & space complexity
  • Proficiency in at least one programming language (preferably C#)
  • Basic knowledge of databases (SQL/NoSQL) and querying
  • Understanding of Object-Oriented Programming (OOP)
  • Familiarity with version control (e.g., Git)

Familiarity with Agile development methodologies is also an asset.

This role offers the chance to work in a multidisciplinary squad and contribute to company-wide objectives.

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Technical Specialist

Dubai, Dubai beBeeEngineering

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Job Description

Job Title: Technical Specialist

We are seeking a skilled Technical Specialist to join our team.

  • The successful candidate will possess strong technical expertise and excellent communication skills.
Key Responsibilities:
  1. Reviewing technical specifications and drawings to ensure compliance with contract requirements.
  2. Evaluating technical submittals and material specifications for accuracy and completeness.
  3. Providing expert advice on technical matters related to the project.
Requirements:
  • A minimum of 5 years of experience in a similar role, preferably within the UAE.
  • Strong knowledge of technical documentation and review procedures.
  • Excellent analytical and problem-solving skills.
Benefits:
  • This is an exciting opportunity to work on challenging projects with a reputable organization.
  • The selected candidate will receive comprehensive training and support to enhance their skills and knowledge.
  • A competitive salary package and benefits will be offered to the successful candidate.
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Technical Author (multiple roles and seniority levels)

Dubai, Dubai Canonical

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Job Description

Technical Author (multiple roles and seniority levels)

Join to apply for the Technical Author (multiple roles and seniority levels) role at Canonical

Technical Author (multiple roles and seniority levels)

Join to apply for the Technical Author (multiple roles and seniority levels) role at Canonical

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Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical.
We are building documentation capacity at scale. We have dozens of positions available, for products and teams across the organisation, at all levels from Graduate to Senior Staff.
All applications and candidates are handled through this one entry-point. We'll be able to discuss seniority levels, suitable teams and more later in the process, to help place you in the most suitable role for you.
The role of a Technical Author
A Technical Author leads the documentation efforts of an engineering team, typically focused on a product or family of products. You'll help the team develop documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
These are not traditional technical writer roles. As a Technical Author, you will participate in development of product strategy. You will have input into product design and user experience. You will combine technical expertise with leadership in documentation, collaborating with colleagues across the company to establish documentation as a first-class engineering discipline. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority.
As well as your role in an engineering team, you will also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community.
Location: These are fully remote roles, open to candidates across the globe.
The role entails

  • Create, maintain and improve software documentation
  • Work with engineering team members, to help them make effective documentation contributions
  • Influence the development of the product, as an expert user of the product, who has important opinions about its function and design
  • Engage with user communities to ensure that our documentation meets their needs
  • Encourage and support community engagement in and contribution to documentation
  • Help standardise the structure, presentation, style and language of content across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
  • Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
What we are looking for in you
  • Cares deeply about functional written communication
  • Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
  • Has a record of community engagement, in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity, and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages
  • Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events
Nice-to-have skills
  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction or visual design
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Public Relations, and Writing/Editing
  • IndustriesSoftware Development

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UAE-Technical Specialist

Apple Inc.

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Job Description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications
  • You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Preferred Qualifications
  • Demonstrate technical expertise of Apple products and services.
  • Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
  • Navigate customer service issues with care and strong interpersonal skills.
  • Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
  • Work in a fast-paced environment and balance multiple tasks at the same time.
  • Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
  • Be trusted with sensitive or confidential information, keeping with Apple’s core values.
  • Be curious and open to learning from others and helping each other grow.
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Technical Specialist - Dubai

Dubai, Dubai Consat AB

Posted today

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Job Description

Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you!
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.

We love making a difference for people worldwide through modern technology! With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey!

Technical Specialist – Implementation & Customer Support

We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.

About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer’s needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.

Key Responsibilities:

  • Lead and execute customer implementation projects
  • Analyze customer needs and configure systems accordingly
  • Provide training and technical support throughout the process
  • Troubleshoot and resolve technical issues
  • Document configurations and processes
  • Collaborate closely with project managers, developers, and support teams
  • Monitor system performance and suggest improvements Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.

We are looking for someone with:

  • Experience in a similar technical role within the automotive or public transport sector.
  • Strong technical understanding of software and hardware
  • Excellent problem-solving and project management skills
  • Great communication skills in English (Arabic is a plus)
  • Relevant degree in IT, Computer Science, or Engineering is an advantage

What we can offer you:

  • The opportunity to work in an international, technology-driven environment
  • Modern technology that makes a real difference
  • A varied role combining technical expertise and customer interaction

The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.

Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden’s Top 100 Career Companies for the thirteenth consecutive year! Read more at: & Your Career Starts Here - Consat (teamtailor.com)

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