What Jobs are available for Technical Sales Engineer in the United Arab Emirates?

Role purpose:

A Category Specialist will utilize their sales knowledge in ventilation and air conditioning systems to drive business growth and achieve revenue targets within the marine OEM and refit sectors. They will collaborate closely with clients and suppliers to align strategies and effectively meet company objectives.

Key accountabilities:

• Develop and maintain strong relationships with designers, architects, developers, and boat builders to secure ventilation and air conditioning systems for marine applications.
• Ensure sales targets are met consistently, aligning with both supplier commitments and client expectations.
• Identify and engage new end-user customers to establish long-term agreements, while coordinating the supply and installation processes for Exalto’s ventilation and air conditioning system s and accessories.
• Provide expert advice on product selection and application to boost sales.
• Work closely with designers to ensure that the ventilation and air conditioning system supply and installations meet both technical specifications and marine industry standards.
• Oversee the entire sales process, from opportunity creation to closure for the ventilation and air conditioning system s, ensuring effective communication with internal teams, suppliers, and clients.
• Stay updated on industry trends ventilation and air conditioning system s to demonstrate products to customers, and identify potential projects and market opportunities.
• Collaborate internally to streamline project processes and ensure customer satisfaction.
• Identify case study opportunities and collaborate with marketing for ventilation and air conditioning system s promotions.
• Maintain CRM records and generate sales forecasts for management.
• Attend boat shows, exhibitions, and other events organized, sponsored, or participated in by Exalto Emirates, as this is essential for supporting business objectives and ensuring the professional representation of the company.
  

Required Qualifications:

• Master/Bachelor degree in engineering, business or a related field, with project management skills
• ERP software knowledge
• Proficiency in Microsoft 365 applications
• Strong proficiency in interpreting architectural drawings and building plans
• Technical aptitude for ventilation and air conditioning system s

Required Experience:

• 5+ years of Experience in the ventilation and air conditioning system s
• Proven track record in sales growth, key account management, and business development
• Excellent relationship-building skills with design engineers and refit service providers

• Job Title: Technical Sales Engineer
• Job Ref: TSE-
• Opening: 1
• Career Level: Mid-Level / Senior-Level
• Location: Dubai – UAE
  Hybrid (Onsite and Remote) / Flexible Location: Option available for highly skilled & experienced applicants.
• Education: Bachelor’s degree in Mechatronics, Mechanical, Electrical, or Industrial Engineering.
• Experience: 3–6 Years in technical sales or business development in industrial products.
• Industry Focus: Weighing Equipment, Lifting & Material Handling, Mechatronics, and Industrial Automation.

We are seeking a Technical Sales Engineer to join our sales team, combining technical expertise with strong sales skills to support our growing portfolio of industrial solutions. The role requires someone who can understand customer requirements, recommend appropriate solutions, and ensure seamless collaboration between technical and commercial teams.

• Engage with customers to understand technical requirements and propose suitable solutions.
• Promote and sell products such as weighing systems, lifting equipment, automation, and industrial tools.
• Prepare and deliver technical presentations, demos, and proposals.
• Provide pre-sales and post-sales technical support to customers.
• Collaborate with the technical team for installations, projects, and after-sales service.
• Achieve sales targets and contribute to business growth.
• Develop and maintain long-term customer relationships.
• Conduct market research to identify new business opportunities.
• Maintain accurate records of sales activities in CRM systems.

• Bachelor’s degree in Mechatronics, Mechanical, Electrical, or Industrial Engineering.
• 3–6 years of experience in technical sales, business development, or industrial equipment sales.
• Strong technical knowledge of weighing systems, load cells, lifting solutions, or automation.
• Proven sales track record with ability to achieve targets.
• Excellent communication, negotiation, and presentation skills.
• Strong problem-solving abilities and customer-oriented mindset.
• Proficiency in CRM and MS Office tools.

• Salary: Competitive package tailored to attract the best.
• Working Days: Monday to Friday, with a 2-day weekend.
• Benefits: Employment visa, annual paid leave, insurance, transportation, and more.
• Location: Positions available in Dubai.
• Remote: Working remotely can be an option for some positions and senior staff.

How to Apply

• Submit Your Application via Email : Send your application to
• Complete the Online Application Form : For a preferred method of submission, click the ‘Apply for this job’ button below to fill out and submit the official online application form.

Location: Abu Dhabi, UAE

Department: Customer Relations

Reports To: Director of Customer Relations

Position Type: Full-Time

With a strong commitment to customer satisfaction and continuous improvement, we are seeking a Customer Relations Manager to join our team and lead efforts in building and maintaining strong customer relationships.

Job Summary: As a Customer Relations Manager , you will play a pivotal role in enhancing the overall customer experience by managing and strengthening relationships with our clients. You will be responsible for understanding customer needs, resolving issues, and ensuring customer satisfaction while collaborating with various departments to drive improvements in our products and services.

1. Customer Engagement: Proactively engage with customers to understand their needs, expectations, and concerns. Build and maintain strong, long-lasting customer relationships.
2. Issue Resolution: Address customer inquiries, complaints, and issues promptly and professionally. Work closely with the customer support team to ensure timely resolution.
3. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. Share insights with relevant departments for product and service enhancement.
4. Customer Advocacy: Identify and nurture customer advocates who can provide testimonials, referrals, and case studies to showcase our company's success stories.
5. Cross-Functional Collaboration: Collaborate with sales, marketing, product development, and other departments to align customer needs with business strategies and initiatives.
6. Customer Training: Develop and implement customer training programs to ensure customers maximize the value of our products/services.
7. Data Management: Maintain accurate customer records and interactions in the CRM system. Utilize data to create reports and dashboards for management and performance tracking.
8. Customer Retention: Develop and execute customer retention strategies, including loyalty programs and customer appreciation events.
9. Market Intelligence: Stay updated on industry trends and competitive offerings to provide insights that can help shape our customer relations strategies.

• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
• Proven experience (4+ years) in customer relations or a similar role.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Customer-centric mindset and a passion for delivering outstanding customer experiences.

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and training opportunities.
• Friendly and collaborative work environment.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications.

The Customer Relations Coordinator is responsible for efficiently processing sales orders, coordinating with internal teams and customers to ensure smooth order fulfillment, and arranging cost-effective transportation services. The role requires a high level of attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Maintain assigned customer accounts and provide consistent support from order entry to delivery.

Process, verify, and post invoices, delivery notes, and packing lists.

Work closely with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date.

Prepare and manage periodic reports for submission to management.

Utilize technology tools to optimize logistics processes and communication channels.

Coordinate transportation arrangements that align with customer timelines and cost expectations.

Address and resolve customer concerns with efficiency and professionalism.

Collaborate with logistics and operations teams to ensure timely shipment and delivery.

Develop and maintain strong relationships with carriers, suppliers, and customers.

Perform general administrative duties including data entry, filing, answering calls, and managing correspondence.

Support internal audits, fact-checking, and discrepancy resolution.

Perform additional tasks as assigned to support overall departmental goals.

Bachelor’s degree in Commerce, Accounting, Supply Chain Management, Logistics, or a related field.

Minimum of 2 years of relevant experience in trading, supply chain, accounting, or related industries. Experience in OEM vehicle spare parts or automotive manufacturing is an advantage.

Certified Customer Relations or Customer Service Support is preferred.

Proficient in MS Excel and basic accounting systems.

Strong understanding of logistics and supply chain processes.

Excellent data management and reporting skills.

Exceptional communication and interpersonal skills.

Strong problem-solving and decision-making abilities.

High attention to detail and accuracy.

Customer-centric mindset with a focus on service excellence.

Ability to work effectively under pressure and manage multiple tasks simultaneously.

To view other vacancies we have, please check our website ( ) and follow us on our social media accounts - LinkedIn    /   Facebook    /  Twitter  /  Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -  .