443 Technical Service jobs in the United Arab Emirates

Responsibilities

Provide high-quality technical service to ensure effective and reliable operation of filling machines at customer sites, including reinstating the equipment into the production environment.

Perform site services for customers as required, including analyzing, troubleshooting, and problem-solving.

Manage customers' operational costs and ensure a high level of customer satisfaction by delivering high-quality services.

Maintain continuous positive relationships with customers, including providing support and follow-up on their concerns and problems.

Execute and complete all relevant reports accurately and in a timely manner.

Emphasize the importance of product quality and ensure a safe working environment.

Qualifications (Education, Knowledge, Working Experience)

1. Comprehensive knowledge of filling machines with 5-8 years of hands-on experience.

2. Familiarity with A3Flex, A3CompactFlex, A3Speed, A1 TBA8, and TBA19.

3. Good understanding of Lamipak products' application on filling machines.

4. Proficiency in using mechanical tools and measurement instruments.

5. Ability to interpret electrical, mechanical, and pneumatic drawings and diagrams.

6. Good English communication skills.

We are seeking a highly skilled and experienced IT Support Specialist to join our team. As the front line of technical support, you will play a crucial role in ensuring that users receive efficient and accurate assistance.

This involves resolving basic technical problems and providing support for all assigned areas. You will work closely with our IT support specialists to handle requests and incidents from internal customers, maintaining customer value to the highest standards.

• Provide technical assistance to users in an efficient and accurate manner
• Analyze and resolve end-user hardware and software computer problems
• Troubleshoot hardware and software issues in person, remotely, and via phone
• Offer daily IT operations and systems support to users
• Properly escalate unresolved queries to the next level of support

• Bachelor's degree in Computer Science or a relevant field
• ITIL certification
• 2-3 years of experience in IT support and customer services
• Hands-on experience with end-user devices, network troubleshooting, active directory management, email administration, and asset database management
• Working knowledge of Excel and MS Office skills
• Excellent communication skills

The ideal candidate will have a strong passion for delivering exceptional customer service and be able to thrive in a fast-paced environment.

Summary

Responsible for overseeing wellbeing, and availability of regional field service team members while performing commissioning, start-up, field services and other service projects internally and externally including provision of technical advisory for AMS service projects, bidding activity, in order to maintain the integrity and quality of service

Principle Responsibilities and Duties

• Be the "go to" person for all technical support and inquiries for customers and field service teams.
• Support Service Managers in the development of technical scope, cost and schedule for service project bids and customer meetings.
• Support Service Managers in the execution of service projects, including start-up and commissioning of company owned units, sold units, build-own-operate equipment and field service jobs, including coordination of internal & external. resources and customer communications.
• Identify technical training needs and prepare related budget and schedule for service technical team.
• Upkeep department special tools and register in compliance with established procedures.
• Prepare and submit annual budget expense plans concerning service team requirements to Supervisor / Manager
• Analyze repetitive event occurrences and provide technical solutions to service teams and customers.
• Coordinate, schedule, manage availability of services project team and address any concerns arisen.
• Provide service utilization progress reports to regional management office.
• Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines

Perform all other duties as assigned by Supervisor / Manager

Qualifications

Physical Requirements

Travel internationally and work in remote geographical locations

About Us :

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

The Technical Service Specialist will be responsible for delivering technical support to customers, promoting service packages, and increasing revenue. This role requires a strong understanding of technical operations, customer service skills, and the ability to work independently.

1. Deliver exceptional technical support to customers, ensuring timely resolution of issues.
2. Identify opportunities to promote service packages and increase revenue.
3. Collaborate with internal teams to ensure seamless delivery of technical services.

1. At least a Bachelor's degree in Engineering or a related field.
2. Experience in a customer-facing role is beneficial.
3. Excellent communication and problem-solving skills.
4. Proficiency in Microsoft Office.
5. Ability to work on multiple projects with minimal supervision.

This position requires a strong technical foundation, excellent communication skills, and the ability to work independently. If you are a motivated individual with a passion for engineering and customer service, we encourage you to apply.

We are seeking a dynamic and experienced Technical Service Coordinator to join our team. Your expertise in electrical and electronics products, along with your excellent communication skills, will play a crucial role in driving customer satisfaction and contributing to our business growth.

Responsibilities:

1. Engage with potential clients to understand their requirements and provide suitable product solutions.
2. Conduct product presentations, demonstrations, and technical discussions with clients.
3. Coordinate with clients for service calls and provide proposals for maintenance.
4. Submit reports and coordinate projects with required documents.
5. Coordinate with internal teams to ensure smooth project execution and timely delivery.
6. Build and maintain strong customer relationships to drive repeat business and referrals.
7. Provide excellent customer service and promptly address any client concerns or inquiries.

Requirements:

1. Minimum 1-2 years of experience in a similar role in the field of electrical or electronics products.
2. Strong knowledge of electrical and electronics components and their applications.
3. Excellent written and verbal communication skills in English.
4. Proficiency in MS Office applications (Word, Excel, PowerPoint) and report-making.
5. Ability to work effectively in a team environment and collaborate with cross-functional teams.
6. Strong influencing and negotiation skills to communicate effectively with clients.
7. Educational qualification: Electrical or Electronics Diploma or Degree.

If you are a motivated individual with a passion for technology and a drive for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Join our team and contribute to our mission of providing innovative electrical and electronics solutions to our valued clients. Freshers can apply.

Mention Subject as Application for the Post of Technical Service Coordinator

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Responsible for overseeing wellbeing, and availability of regional field service team members while performing commissioning, start-up, field services and other service projects internally and externally including provision of technical advisory for AMS service projects, bidding activity, in order to maintain the integrity and quality of service

• Be the "go to" person for all technical support and inquiries for customers and field service teams.
• Support Service Managers in the development of technical scope, cost and schedule for service project bids and customer meetings.
• Support Service Managers in the execution of service projects, including start-up and commissioning of company owned units, sold units, build-own-operate equipment and field service jobs, including coordination of internal & external. resources and customer communications.
• Identify technical training needs and prepare related budget and schedule for service technical team.
• Upkeep department special tools and register in compliance with established procedures.
• Prepare and submit annual budget expense plans concerning service team requirements to Supervisor/ Manager
• Analyze repetitive event occurrences and provide technical solutions to service teams and customers.
• Coordinate, schedule, manage availability of services project team and address any concerns arisen.
• Provide service utilization progress reports to regional management office.
• Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines

Perform all other duties as assigned by Supervisor / Manager

• Ability to respond to common inquiries or complaints from internal as well as external customers
• Ability to write technical reports, to field engineer & calculate equipment improvements
• Ability to apply engineering concepts to troubled areas
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to manage service projects, coordinating internal and external resources, budgets and logistics.
• Critical thinking and decision-making skills are essential to balance customer needs with company cost issues
• Good customer management and communication skills are required to maintain customer confidence both internally as well as externally
• Must be a team player and self-starter and have the ability to work with little/no supervision
• University Graduate; Mechanical Engineering
• 12 to 15 years or more experience with gas engines/compressor equipment

Travel internationally and work in remote geographical locations

About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its coreValues of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

Job Summary

We are seeking a highly skilled and detail-oriented Roofing Technician to join our team. As a key member of our crew, you will be responsible for ensuring the quality and integrity of our roofing systems.

The ideal candidate will have prior experience in roofing patch and repair, with a strong understanding of commercial roofing materials and techniques. They will also possess excellent communication skills, with the ability to work effectively with customers, sales reps, field staff, and internal company personnel.

In addition to their technical skills, our ideal candidate will have strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. They will also be able to work independently, as well as part of a team, with a strong commitment to safety and customer satisfaction.

About the Role:

• Perform roof patch and repair services on various types of roofing systems.
• Estimate material and labor quantities for roof patch and repair projects.
• Conduct job site inspections to ensure quality and compliance.
• Demonstrate working knowledge of all services provided.
• Work with local representatives and supervisors to ensure effective communication and coordination.
• Provide accurate and timely documentation to ensure customer satisfaction.

Requirements:

• High school diploma or equivalent.
• Prior supervisory experience and ability to manage people and tasks.
• Prior roofing experience, including patch and repair skills.
• Knowledge and ability to use basic tools associated with commercial roofing.
• Functional computer skills.
• Safety training and OSHA knowledge with a commitment to safety at all times.
• Understanding and ability to manage expenses.
• Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
• Excellent customer service skills and ability to build relationships.
• Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances.
• Capable of walking along rooftop edges (no fear of heights, good balance, etc.).
• Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.).
• Ability to travel out of town, including overnight travel.
• Must have transportation and a valid driver's license.
• Ability to work weekends and/or holidays if needed.
• Ability to pass pre-employment drug test.
• Ability to read, write, and speak English.

Benefits:

As a valued member of our team, you will enjoy a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Why Join Our Team?

We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a motivated and dedicated individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

A technical service specialist is required to provide expert-level support for various equipment and systems.

• Key Responsibilities:

IT Support Specialist

We are seeking an experienced IT professional with strong technical expertise and customer focus to join our organization.

Key Responsibilities:

• Provide frontline technical support via phone, email, or in person, ensuring timely resolution of IT issues.
• Troubleshoot hardware, software, and network problems, diagnosing and resolving technical issues efficiently.
• Manage and maintain Firewalls to ensure network security and compliance.
• Administer Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
• Configure and manage Microsoft Intune for device management.
• Utilize Microsoft Azure services for cloud computing, storage, and networking.
• Collaborate with other IT teams and departments to escalate and resolve complex technical issues.
• Document IT processes, procedures, and troubleshooting steps.
• Provide training and guidance on IT systems and best practices.
• Continuously monitor IT systems and services for performance, security, and reliability.

Requirements:

• Minimum of 3 years of experience in IT support or related field.
• Strong technical proficiency in managing Firewalls, Microsoft 365, Microsoft Intune, Microsoft Azure, and other IT systems and technologies.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills, with a customer-focused approach.
• Proven ability to troubleshoot and resolve IT issues in a fast-paced environment.