484 Technical Specialist jobs in Dubai
Technical Specialist
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RESPONSIBILITIES (INCLUDES ALL TASKS):
- Manage and maintain Windows servers and services including Active Directory (AD) Exchange and Windows Performance Management.
- Solid understanding and experience of Mail flow in an enterprise environment.
- Troubleshoot and optimize IIS web servers for high availability and performance.
- Administer and optimize Mobile Device Management using VMware Airwatch Microsoft Intune and related technologies.
- Apply solid networking concepts for configuration monitoring and troubleshooting of IT infrastructure.
- Enforce strong security practices and standards across all systems.
- Implement and manage automation tools such as BMC ITOM BMC TSSA Manage Engine and SCCM to enhance operational efficiency.
- Develop and execute Power Shell or similar scripts for process automation and task scheduling.
- Manage Azure AD Office 365 and associated cloud services for user management and service optimization.
- Administer enterprise backup solutions using Commvault and Veeam ensuring data integrity and disaster recovery readiness.
- Monitor and optimize system performance diagnosing and resolving technical issues proactively.
- Conduct root cause analysis and implement long-term solutions.
- Collaborate with cross-functional teams to design and implement infrastructure solutions.
- Knowledge on Microsoft SQL Server
- Excellent communication skills and customer service ethos.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
Windows Server Management
SCCM/Patch Server Management
Active Directory
Microsoft Exchange
Office 365 Management
Mobile Device Management (Airwatch)
SOFT SKILLS:
MANDATORY
Excellent communication.
Problem Solving.
Interpersonal Skills.
Planning and organization.
Flexibility & dedication toward the work.
#J-18808-LjbffrTechnical Specialist
Posted today
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Job Description
Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.
We love making a difference for people worldwide through modern technology With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey
Technical Specialist – Implementation & Customer Support
We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.
About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer's needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.
Key Responsibilities:
- Lead and execute customer implementation projects
- Analyze customer needs and configure systems accordingly
- Provide training and technical support throughout the process
- Troubleshoot and resolve technical issues
- Document configurations and processes
- Collaborate closely with project managers, developers, and support teams
- Monitor system performance and suggest improvements
Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.
We are looking for someone with:
- Experience in a similar technical role within the automotive or public transport sector.
- Strong technical understanding of software and hardware
- Excellent problem-solving and project management skills
- Great communication skills in English (Arabic is a plus)
- Relevant degree in IT, Computer Science, or Engineering is an advantage
What we can offer you:
- The opportunity to work in an international, technology-driven environment
- Modern technology that makes a real difference
- A varied role combining technical expertise and customer interaction
The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.
Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden's Top 100 Career Companies for the thirteenth consecutive year Read more at: & Your Career Starts Here - Consat )
#J-18808-LjbffrTechnical Specialist
Posted today
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JOB PURPOSE:
To protect the organizations IT infrastructure by actively monitoring analyzing and responding to security incidents and threats. The Technical Specialist - Cyber Security plays a key role in implementing cybersecurity controls managing security tools and ensuring compliance with industry standards and regulatory frameworks.
CERTIFICATIONS:
CISSP CISM CISA CompTIA Security or equivalent
Cisco CCNA Security or similar CEH GIAC Microsoft SC-200
AI-related training or certification will be considered an added advantage.
EXPERIENCE:
Minimum 8-10 years of hands-on experience in cybersecurity operations SOC & NOC environments and security infrastructure management
RESPONSIBILITIES (INCLUDES ALL TASKS):
The Technical Specialist - Cyber Security is responsible for monitoring analyzing and responding to security incidents using SIEM and other security tools. They play a critical role in maintaining endpoint and network security managing access controls supporting vulnerability and patch management and ensuring compliance with ISO 27001 and other standards. The role includes regular system hardening firmware updates configuration backups and documentation. The engineer also assists with audit readiness contributes to threat hunting and collaborates with internal teams to maintain a secure IT environment.
Key Responsibilities:
Perform triage and investigation of security events and escalate to infosec lead when needed.
Conduct daily health checks on firewalls endpoints security appliances and SIEM systems.
Support and manage endpoint protection platforms email security and web filtering systems.
Participate in threat hunting activities and analyse suspicious activities or anomalies.
Coordinate and support vulnerability assessments and ensure timely patch compliance.
Maintain system hardening secure configurations and adhere to CIS benchmark standards.
Ensure security controls and processes align with ISO 27001 NIST and other relevant frameworks.
Assist in preparing and participating in internal and external ISO audits.
Prepare and maintain accurate and up-to-date security process and documentation audit logs SOPs and reports.
Perform regular configuration backups and firmware updates for security infrastructure.
Administer and maintain IAM MFA and PAM systems to ensure secure access controls.
Collaborate with infrastructure and application teams to support secure system operations.
Respond to audit findings implement remediation steps and ensure closure of compliance gaps.
Contribute to security awareness by documenting incidents lessons learned and procedures.
Participate in 24/7 on-call rotation or scheduled maintenance windows when required.
Required Skills and Experience:
- Strong understanding of network security technologies:
- Firewalls: Palo Alto Fortigate Cisco ASA/FTD
- VPN technologies and Network Access Control (NAC)
- Hands-on experience with security operations:
- SIEM tools for monitoring log analysis and threat detection
- Incident response and escalation handling
- WAF F5 ASM Baracuda
- Endpoint security management:
- Tools such as CrowdStrike Microsoft Defender SentinelOne
- DLP: Forcepoint
- Identity and Access Management (IAM):
- Multi-Factor Authentication (MFA)
- Privileged Access Management (PAM) CyberArk
- Vulnerability management:
- Tools such as Nessus Qualys
- Patch management processes
- Familiarity with:
- ISO 27001 NIST GDPR PCI-DSS and other security compliance standards
- Experience with:
- Email security gateways: Proofpoint Mimecast Cisco-ESA
- Web proxies: Forcepoint Zscaler Cisco-WSA
- Security hardening and secure configuration practices:
- CIS benchmarks system hardening techniques
- Proficiency in security monitoring and analysis tools:
- SIEM platforms (e.g. Splunk QRadar SolarWinds SEM)
- SOAR platforms (optional but beneficial)
- Compliance and security governance:
- Familiarity with ISO 27001 PCI-DSS NIST GDPR standards
- Involvement in ISO audits audit readiness and compliance documentation
- Responsible for conducting periodic reviews of all infrastructure components
- Responsible for conducting vulnerability assessments and penetration testing scans as well as coordinating remediation efforts with relevant teams to mitigate identified risks.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
Experience working with enterprise firewalls such as Palo Alto FortiGate Cisco ASA/FTD
Strong hands-on knowledge of SIEM tools (e.g. Splunk QRadar SolarWinds SEM) for log monitoring and threat detection
Exposure to endpoint protection platforms such as CrowdStrike Sentinel One or Microsoft Defender Forcepoint DLP
Hands-on experience with VPN NAC and network security policies
Hands-on experience with WAF F5 ASM Barracuda
Working knowledge of Vulnerability Management tools like Nessus or Qualys
Proficiency in managing Identity and Access Management (IAM) including MFA and Privileged Access Management (PAM: CyberArk Delinea Centrify)
Practical experience with PCI-DSS ISO 27001 audits security documentation and compliance reporting
Skills in security hardening and application of CIS benchmarks
Ability to perform firmware upgrades backup configuration and system maintenance
Hands-on experience on email security gateways (e.g. Proofpoint Forcepoint Cisco ESA Mimecast)
Hands-on experience on Web proxy solutions (e.g. Forcepoint Zscaler Cisco WSA)
OPTIONAL
Cloud security experience (Azure AWS or GCP):
Antivirus Symantec
Cloud firewall configurations
IAM policies for cloud resources
Monitoring and logging in cloud environments
Basic scripting and automation for SIEM/SOAR workflows
Experience in hybrid or multi-cloud security implementations
Experience with AI-based implementation or support will be considered an added advantage.
SOFT SKILLS:
MANDATORY
Strong analytical and problem-solving ability
Excellent written verbal communication and presentation skills
Clear and accurate documentation skills
Proven experience in team leadership and collaboration with the ability to work effectively across departments and foster a cooperative work environment.
High attention to detail and proactive security mindset
Required Experience:
Unclear Seniority
#J-18808-LjbffrTechnical Specialist
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Join to apply for the Technical Specialist - Cyber Security (L3) role at Intertec Systems
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Skills:
F5 ASM, Barracuda, Cyberark, Firewalls, Palo Alto, FortiGate, Cisco ASA, SIEM,
Job Purpose
To protect the organizations IT infrastructure by actively monitoring, analyzing, and responding to security incidents and threats. The Technical Specialist - Cyber Security plays a key role in implementing cybersecurity controls, managing security tools, and ensuring compliance with industry standards and regulatory frameworks.
Certifications
CISSP, CISM, CISA, CompTIA Security+ or equivalent
Cisco CCNA Security or similar, CEH, GIAC, Microsoft SC-200
AI-related training or certification will be considered an added advantage.
Experience
Minimum 8-10 years of hands-on experience in cybersecurity operations, SOC & NOC environments, and security infrastructure management
Responsibilities (includes All Tasks)
The Technical Specialist - Cyber Security is responsible for monitoring, analyzing, and responding to security incidents using SIEM and other security tools. They play a critical role in maintaining endpoint and network security, managing access controls, supporting vulnerability and patch management, and ensuring compliance with ISO 27001 and other standards. The role includes regular system hardening, firmware updates, configuration backups, and documentation. The engineer also assists with audit readiness, contributes to threat hunting, and collaborates with internal teams to maintain a secure IT environment.
Key Responsibilities
Perform triage and investigation of security events and escalate to infosec lead when needed.
Conduct daily health checks on firewalls, endpoints, security appliances, and SIEM systems.
Support and manage endpoint protection platforms, email security, and web filtering systems.
Participate in threat hunting activities and analyse suspicious activities or anomalies.
Coordinate and support vulnerability assessments and ensure timely patch compliance.
Maintain system hardening, secure configurations, and adhere to CIS benchmark standards.
Ensure security controls and processes align with ISO 27001, NIST, and other relevant frameworks.
Assist in preparing and participating in internal and external ISO audits.
Prepare and maintain accurate and up-to-date security process and documentation, audit logs, SOPs, and reports.
Perform regular configuration backups and firmware updates for security infrastructure.
Administer and maintain IAM, MFA, and PAM systems to ensure secure access controls.
Collaborate with infrastructure and application teams to support secure system operations.
Respond to audit findings, implement remediation steps, and ensure closure of compliance gaps.
Contribute to security awareness by documenting incidents, lessons learned, and procedures.
Participate in 24/7 on-call rotation or scheduled maintenance windows when required.
Required Skills And Experience
- Strong understanding of network security technologies:
- Firewalls: Palo Alto, Fortigate, Cisco ASA/FTD
- VPN technologies and Network Access Control (NAC)
- Hands-on experience with security operations:
- SIEM tools for monitoring, log analysis, and threat detection
- Incident response and escalation handling
- WAF F5 ASM, Baracuda
- Endpoint security management:
- Tools such as CrowdStrike, Microsoft Defender, SentinelOne
- DLP: Forcepoint
- Identity and Access Management (IAM):
- Multi-Factor Authentication (MFA)
- Privileged Access Management (PAM) CyberArk
- Vulnerability management:
- Tools such as Nessus, Qualys
- Patch management processes
- Familiarity with:
- ISO 27001, NIST, GDPR, PCI-DSS and other security compliance standards
- Experience with:
- Email security gateways: Proofpoint, Mimecast, Cisco-ESA
- Web proxies: Forcepoint, Zscaler, Cisco-WSA
- Security hardening and secure configuration practices:
- CIS benchmarks, system hardening techniques
- Proficiency in security monitoring and analysis tools:
- SIEM platforms (e.g., Splunk, QRadar, SolarWinds SEM)
- SOAR platforms (optional but beneficial)
- Compliance and security governance:
- Familiarity with ISO 27001, PCI-DSS, NIST, GDPR standards
- Involvement in ISO audits, audit readiness, and compliance documentation
- Responsible for conducting periodic reviews of all infrastructure components
- Responsible for conducting vulnerability assessments and penetration testing scans, as well as coordinating remediation efforts with relevant teams to mitigate identified risks.
MANDATORY
Experience working with enterprise firewalls such as Palo Alto, FortiGate, Cisco ASA/FTD
Strong hands-on knowledge of SIEM tools (e.g., Splunk, QRadar, SolarWinds SEM) for log monitoring and threat detection
Exposure to endpoint protection platforms such as CrowdStrike, Sentinel One, or Microsoft Defender, Forcepoint DLP
Hands-on experience with VPN, NAC, and network security policies
Hands-on experience with WAF F5 ASM, Barracuda
Working knowledge of Vulnerability Management tools like Nessus or Qualys
Proficiency in managing Identity and Access Management (IAM), including MFA and Privileged Access Management (PAM: CyberArk, Delinea (Centrify))
Practical experience with PCI-DSS, ISO 27001 audits, security documentation, and compliance reporting
Skills in security hardening and application of CIS benchmarks
Ability to perform firmware upgrades, backup configuration, and system maintenance
Hands-on experience on email security gateways (e.g., Proofpoint, Forcepoint, Cisco ESA, Mimecast)
Hands-on experience on Web proxy solutions (e.g., Forcepoint, Zscaler, Cisco WSA)
OPTIONAL
Cloud Security Experience (Azure, AWS, Or GCP)
Antivirus Symantec,
Cloud firewall configurations
IAM policies for cloud resources
Monitoring and logging in cloud environments
Basic scripting and automation for SIEM/SOAR workflows
Experience in hybrid or multi-cloud security implementations
Experience with AI-based implementation or support will be considered an added advantage.
Soft Skills
MANDATORY
Strong analytical and problem-solving ability
Excellent written, verbal communication, and presentation skills
Clear and accurate documentation skills
Proven experience in team leadership and collaboration, with the ability to work effectively across departments and foster a cooperative work environment.
High attention to detail and proactive security mindset Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Intertec Systems by 2x
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#J-18808-LjbffrTechnical Specialist - Dubai
Posted today
Job Viewed
Job Description
Are you looking for an innovative workplace passionate about making the world greener? Then Consat Telematics is the place for you!
We are proud to be a leading global player in the public transport sector, with our core business focused on developing, implementing, and maintaining state-of-the-art public transport systems for vehicle manufacturers, public transport operators, transport authorities, and the passengers who use these services.
We love making a difference for people worldwide through modern technology! With customers in Sweden, Norway, Canada, Brazil, Dubai, and Australia, we are ready to take Consat Telematics to the next level. Become part of our exciting journey!
Technical Specialist – Implementation & Customer Support
We are looking for a detail-oriented and organized Technical Specialist to join our team. You will be responsible for managing the entire setup process for new customers, including needs analysis, system configuration, training, and ongoing support.
About the Role:
You will ensure a smooth implementation of our hardware and software solutions, tailored to each customer’s needs. The role includes connecting system components based on wiring diagrams and IP plans, collecting signals, configuring software, and providing training and support. You will act as a key link between technical teams and end-users, ensuring the system works as intended.
Key Responsibilities:
- Lead and execute customer implementation projects
- Analyze customer needs and configure systems accordingly
- Provide training and technical support throughout the process
- Troubleshoot and resolve technical issues
- Document configurations and processes
- Collaborate closely with project managers, developers, and support teams
- Monitor system performance and suggest improvements Location: Dubai, United Arab Emirates. Regular travel may be required for customer meetings.
We are looking for someone with:
- Experience in a similar technical role within the automotive or public transport sector.
- Strong technical understanding of software and hardware
- Excellent problem-solving and project management skills
- Great communication skills in English (Arabic is a plus)
- Relevant degree in IT, Computer Science, or Engineering is an advantage
What we can offer you:
- The opportunity to work in an international, technology-driven environment
- Modern technology that makes a real difference
- A varied role combining technical expertise and customer interaction
The recruitment process is ongoing, and we look forward to receiving your application as soon as possible.
Our long-term commitment to our employees has contributed to Consat being recognized as one of Sweden’s Top 100 Career Companies for the thirteenth consecutive year! Read more at: & Your Career Starts Here - Consat (teamtailor.com)
#J-18808-LjbffrChief Technical Specialist
Posted today
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Job Description
**Senior Product Engineer Position Available**
We are seeking a highly skilled Senior Product Engineer to join our team in Dubai. As a key member of our organization, you will play a critical role in the implementation, configuration, and optimization of Moody's RiskConfidence and RiskAuthority platforms.
This position offers a unique opportunity to work at the forefront of financial risk management and regulatory compliance initiatives. You will be responsible for end-to-end implementation, configuration, and optimization of the mentioned platforms, enabling accurate and timely financial reporting, capital management, and risk analytics in line with global and regional regulatory standards.
To be successful in this role, you will need strong technical expertise and domain experience in the banking and financial risk space. If you thrive in a fast-paced environment and are eager to contribute to high-impact projects in the financial sector, this position is an excellent fit.
Required Skills and Qualifications- 5–7 years of experience in the Moody's Platform (Moody's RiskConfidence, Moody's RiskAuthority)
- Extensive knowledge of product lifecycle management
- Hands-on Moody's implementation and product configuration knowledge in Moody's RiskConfidence and/or RiskAuthority
- Ability to create detailed functional specifications and design documentation
- Banking domain experience
- Good understanding of Moody's Product Architecture and configurations for RiskConfidence and RiskAuthority
- Detailed implementation knowledge of Moody's applications, along with configuration and debugging
- Performance tuning and optimization of Moody's Application suite
- Experience in best practices in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Moody's applications
- ETL knowledge will be an added advantage
- Experience in configuration, implementation, and support of IFRS9, FTP, and ALM in Moody's RiskConfidence
- Experience in configuration, implementation, and support of Market Risk, CVA, CCR, Basel CR/OR, LCR/NSFR, etc. in RiskAuthority
- Good understanding of the banking domain and terminologies used in Risk and Finance
- Ability to create detailed functional specifications and design documentation
- Ensure quality of technical and application architecture and design of systems across the organisation
- Excellent communication skills with a positive and proactive attitude
- Self-motivated and capable of driving work independently while fostering collaboration across teams
- Strong interpersonal skills for engaging with senior IT and business stakeholders
- Ability to mentor and guide junior team members
Senior Technical Specialist
Posted today
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Job Description
Job Overview
We are seeking a highly skilled professional to fill the role of Senior Technical Engineer.
- This is an exciting opportunity for a motivated and experienced professional to contribute to the success of our organization.
- The ideal candidate will have strong working knowledge of Microsoft technologies such as Active Directory, Office 365, Exchange, Intune, and SCCM.
Main Responsibilities
The successful candidate will be responsible for designing, implementing, and maintaining our Microsoft-based infrastructure.
- Active Directory and Group Policy deployment and Troubleshooting
- Exchange OnPrem and Office 365 migration projects
- Office 365 Exchange online MS Teams one drive O365 security and Tenant to Tenant Migration
- Configuration and Management of ADFS environment
- Configure and Manage Azure AD Connect server
- Manage Entra ID and conditional access policy and Windows Hello for business
- Configure and troubleshoot Terminal servers (RDS) Windows Clustering
- Strong experience in SCCM 2012 / version & 1902 and Intune Endpoint Configuration manager
- Experience on AAD/Intune Centralized Application Management deployment and support
- Windows SCCM patch management and windows security baseline deployment and testing
Key Skills and Qualifications
The ideal candidate should possess excellent problem-solving skills, strong communication skills, and the ability to multitask and prioritize multiple objectives.
The selected candidate will develop project documents, update internal documentation, and configure items.
Benefits
This role offers the opportunity to work with cutting-edge technology and contribute to the growth and success of our organization.
About the Role
This is an excellent opportunity for professionals looking to grow their career in the field of technical engineering.
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Engineering Technical Specialist
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We are seeking an experienced Mechanical Integrity Specialist to provide technical support in mechanical, corrosion, inspection, and materials engineering for a large-scale refinery and petrochemical environment.
This role plays a vital part in ensuring the integrity and safe operation of fixed equipment assets while driving compliance, reliability, and technical excellence.
- Provide engineering expertise to manage the mechanical integrity of fixed equipment.
- Ensure compliance with relevant legislation, codes, and standards through written schemes of examination.
- Act as a technical advisor, supporting business teams with risk-based decision making, management of change, and owner's engineering activities.
- Assess equipment condition in the field and define repair scopes for fixed equipment.
- Develop worklists for shutdowns/turnarounds and contribute to safe, reliable operations.
- Mentor and support junior engineers, sharing expertise in mechanical integrity and corrosion management.
- Degree in Mechanical Engineering or a related discipline.
- Proven experience in mechanical integrity, corrosion, inspection, and/or materials engineering within oil & gas, refining, or petrochemicals.
- Strong knowledge of pressure systems, legislation, and written schemes of examination.
- Ability to assess equipment condition and recommend technical solutions.
- Strong communication and advisory skills, with experience mentoring engineers.
Artistic Technical Specialist
Posted today
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Job Description
The Studio Technician plays a pivotal role in providing technical support to faculty and students within the College of Arts and Creative Enterprises. This position is responsible for maintaining, overseeing, and supervising various art and design studios, shops, and labs that cater to diverse specializations.
Key Responsibilities:
- Supporting the daily operations of art and design studios, shops, and labs.
- Serving as a liaison between CACE and CPDS for maintenance and safety issues.
- Collaborating with faculty to achieve teaching goals and departmental projects while maintaining presentation and gallery spaces.
- Maintaining equipment and materials for classes and teaching as required.
- Assisting with exhibition installation as needed.
- Compiling and updating listings/inventories for the purchase of materials and resources used in the studios according to health and safety standards.
- Ordering and taking inventory of materials, supplies, tools, and equipment, along with reporting as necessary.
- Providing technical support and demonstrating safe operation of various machines and studio equipment to staff and students as required.
- Consulting with Campus Physical Development department on safe operations of workshops and studios according to university environmental health and safety requirements.
- Ensuring studios are safe and orderly, and equipment remains in good working condition, with health and safety precautions followed.
- Providing health and safety workshops and inductions to advise and demonstrate obligations and responsibilities under the Health and Safety rules and operation of lab equipment as needed; monitoring and overseeing the safe use of studios and their assets outside class time.
- Registering and storing all hazardous substances correctly and labeling them as per university environmental health and safety requirements and recorded.
- Conducting Risk Assessments on all hazardous substances and maintaining procedures as per university environmental health and safety requirements.
- Preparing standard operating procedures (SOP) for studios and other college activities as per university environmental health and safety requirements.
- Coordinating and participating in university environmental health and safety training, inspections, audits, and support with requirements.
Requirements:
- B.F.A or equivalent from an accredited institution with a minimum of 2 years of relevant experience, or an equivalent combination of experience and education.
- Broad studio experience, knowledgeable and capable of working with chemicals, tools, and machinery in ceramic, welding, metal and wood working, portable electric and air operated tools, hand tools, painting, drawing, sculpture equipment, printmaking equipment including chemicals, photography dark room equipment and chemicals.
- Ability to lift, carry, and move heavy items.
- Knowledge of Exhibition Preparation.
- Knowledge of first aid and Health and Safety in a studio environment.
- Ability to work with fabrication machinery is an asset.
- Substantial level of computer literacy.
- Excellent English communication and writing skills.
Benefits:
The University offers a highly attractive benefits package, with competitive salaries free of tax in the U.A.E., cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children, and healthcare provided to the employee and sponsored family members.
Only selected candidates will be contacted for an interview.
For any inquiries or issues, please contact
Seniority level- Entry level
- Full-time
- Management and Manufacturing
- Higher Education
Referrals can increase your chances of interviewing at this institution by 2x.
IT Technical Specialist
Posted today
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Job Description
We are seeking a skilled technical professional to provide expert support to our users, both remotely and in-person.
Key Responsibilities:- Deliver technical assistance to learners, staff, and faculty via multiple channels.
- Provide timely support for online events and initiatives.
- Collaborate with the team to resolve complex IT issues efficiently.
- Accurately document and report technical incidents.
- Communicate effectively with department heads and stakeholders regarding issue resolution.
- Bachelor's degree in Computer Science or related field.
- At least 3 years of experience in IT support or a related field.
- Relevant certifications in IT support or troubleshooting.
- Familiarity with CCNA, Data Centers, Linux OS, Firewall, Exchange Server, and Windows Server is advantageous.
The ideal candidate will possess strong problem-solving skills, excellent communication skills, and the ability to work well under pressure.
They should also have a solid understanding of computer systems, networks, and software applications.