234 Technical Support Manager jobs in the United Arab Emirates
Senior Technical Support Manager
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The role of a Service Desk Lead is to oversee IT support operations in Dubai. You will lead a small team of Service Desk Engineers supporting our global 24/7 operations and be responsible for ensuring timely resolution of technical issues.
This leadership role emphasizes team performance, stakeholder communication, and operational excellence. You will establish and manage Level 1 (L1) support services for internal staff, security SOCs, and the broader Axi ecosystem.
Technical Assistance –
Posted today
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Job Description
Job Brief:
Roles & Responsibilities:
- Corrective and preventive maintenance for (Third line and fourth line).
- Managing of repair operation and replace the major equipment group.
- Maintenance of electrical and electronic system.
- Supply chain for parts according to the applicable system.
- Fault detection.
- Technical Assistance will be allocated across UAE.
Employment Type: Full Time
Company Industry:
- Defence
- Military
- Government
Department / Functional Area: MEP (Mechanical, Electrical, Plumbing)
Education: ITI / Graduate
Desired Profile:
Technical Assistance will be allocated across UAE.
Yazwaa Recruitment was founded to build a better service structure for the respective target market, ensuring manpower supply all over the UAE. Yazwaa aims to provide consistently excellent service to all our new and existing clients at all times.
Contact Information:
Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019
- Phone:
- Mobile:
Technical Assistance Specialist
Posted today
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Job Description
We are seeking a skilled Technical Assistance Specialist to join our team. In this role, you will provide technical support and assistance to internal users or clients facing issues with computer systems, hardware, or software.
Key Responsibilities:
- Troubleshoot and diagnose technical problems in a timely manner
- Guide users through step-by-step solutions to resolve technical issues
- Ensure timely resolution of technical issues to minimize downtime and maintain productivity
Requirements:
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Excellent customer service skills
About the Role:
This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to providing exceptional technical support.
Technical Assistance Specialist
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Job Description
The Arab Monetary Fund aims to onboard a Technical Assistance Specialist in the Capacity Development and Innovation Department, reporting to the Division Chief, Technical Assistance.
This role will primarily coordinate, deliver technical assistance and peer-to-peer activities in the area of central banking and financial sector development.
Key Responsibilities- Identify and propose improvements to policies, procedures, and controls to ensure compliance and deliver high-quality results.
- Contribute to management and enhancement of administrative record management systems in accordance with organizational policies.
- Prepare project proposals, coordinating input from internal subject matter experts and external partners.
- Organize and lead technical assistance missions, manage specific project components, coordinates team member contributions and quality assurance reviews.
- Ensure consistent follow-up with countries on technical assistance reports and recommendations, tracking progress with measurable indicators and compiling data for project monitoring and impact evaluation.
- Assess the effectiveness of technical assistance recommendations, identifying necessary mitigation measures or additional support.
- Organize policy workshops and events, providing technical expertise to support negotiation and refinement of policy proposals.
- Prepare detailed policy proposals and frameworks based on research and analysis, aligning them with regional economic objectives and international best practices.
- Conduct research on aspects of economic stability and sustainable development, such as market trends, regulatory changes, and digital transformation.
- Execute operational activities within allocated budgets and timelines, identifying issues, gathering data, establishing facts, and drawing valid conclusions.
- Leverage lessons learned from field experience to identify improvements in policies, implementing procedures and controls across all areas of activity.
- Communicate with internal and external audiences regarding technical assistance policies and projects.
- Collaborate with internal departments and external stakeholders to support section objectives.
- Facilitate cross-departmental collaboration to integrate project efforts effectively.
This role offers opportunities for professional growth, networking, and contributing to the region's economic development.
RequirementsTo be successful in this role, you should have:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of central banking and financial sector development principles.
- Experience in project management and coordination.
Technical Assistance Specialist
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Job Description
The Arab Monetary Fund is seeking to recruit an Operations Officer for its Technical Assistance & Resources' Mobilization Division.
About the Job:
The Operations Officer will work under the supervision of the division chief. The selected candidate will support the administration of the work plans and the day-to-day TA division activities, including budgeting operations, reporting, and dissemination.
- Conducts day-to-day activities in line with stipulated policies and procedures.
- Develops and maintains, in close collaboration with the IT team, the AMF's consultant's database and ensures easy access to it by the technical assistance team.
- Leads the development and monitoring of the division's annual work plan and budget, including providing administrative and operational accounting services.
- Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
- Manages, maintains, and improves the division's administrative record management system in line with AMF policies and procedures.
- Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the division logical framework indicators and checks that the appropriateness of the indicators is reviewed periodically.
- Works closely with the division chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
- Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings, as required.
- Builds and maintains strong relationships with both existing and new sub-contractors and suppliers and liaises with the other AMF's internal departments and units (legal, finance, support service, procurement, etc.) for a smooth and quick turnaround of operations.
- Organizes and coordinates the division's events, internally and externally, including regular division team meetings to follow up on operational updates, issues, and ideas.
- Engages closely with AMF's IT team and provides updates on technical assistance and partnership activities for the AMF website.
- Engages closely with the internal communication team and assures the quality and consistency of all division's products and services, including documents, publications, and promotional material.
- Acts as the division's focal point for risk management, ensures that administrative issues and identified risks are handled and resolved accurately and quickly, and the division's policies, procedures, and risk register are up to date.
- Contributes to identifying improvements to the division's policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
- Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
Required Skills and Qualifications:
A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure.
Strong organizational skills, associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
Good analytical skills and technical competence in the area of the division's objectives.
Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions.
Advanced knowledge of business operations management software, data analytics and programming applications.
Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations and routine correspondence.
Ability to create and maintain good working relationships with officials in member countries as well as with international financial institutions' partners and facilitate contacts and meetings with them and other stakeholders.
Benefits:
The AMF offers competitive terms of service in accordance with the applicable employment policy, which includes tax-free salary, housing allowance, furniture allowance, air ticket allowance, education allowance, and defined life and medical insurance.
Others:
Only short-listed candidates will be contacted.
),Technical Assistance - (Electrician Specialist)
Posted today
Job Viewed
Job Description
Job Brief:
Roles & Responsibilities:
- Corrective and preventive maintenance for (Third line and fourth line).
- Managing of repair operation and replace the major equipment group.
- Maintenance of electrical and electronic system.
- Supply chain for parts according to the applicable system.
- Fault detection.
- Technical Assistance will be allocated across UAE.
Employment Type: Full Time
Company Industry:
- Defence
- Military
- Government
Department / Functional Area: MEP (Mechanical, Electrical, Plumbing)
Education: ITI / Graduate
Desired Profile:
Technical Assistance will be allocated across UAE.
Yazwaa Recruitment was founded to build a better service structure for the respective target market, ensuring manpower supply all over the UAE. Yazwaa aims to provide consistently excellent service to all our new and existing clients at all times.
Contact Information:
Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019
- Phone: +971 2 671 0858
- Mobile: +971 54 441 6574
Operations Officer- Technical Assistance
Posted today
Job Viewed
Job Description
Organization
Arab Monetary Fund
Opening Date
Thursday, September 5, :00-Tuesday, December 31, :00
The Arab Monetary Fund is seeking to recruit a "Operations Officer", for its Technical Assistance & Resources' MobilizationDivision.
About the Arab Monetary Fund (AMF)
The Arab Monetary Fund is a regional Arab financial institution founded in 1976 and aims to strengthen its member countries' economic, financial, and monetary stability (22 countries). It also aims at laying the monetary foundations for Arab economic integration and promoting economic development in Arab countries.
To achieve the previous objectives, the AMF provides, enter ilia, short-term and medium-term credit facilities to member states to assist in supporting external sector stability and financing their overall balance of payments deficits. The AMF also contributes toward building capacity through training programs, technical assistance, and several technical working groups covering monetary, fiscal, financial, and statistical issues, among other topics.
About the Technical Assistance & Resources' Mobilization Division
The Technical Assistance & Resources Mobilization Division is one of four divisions within the Capacity Development and Innovation Department. It leads and coordinates all AMF TA's programs, peer-to-peer learning and special thematic initiatives and manages and mobilizes the necessary resources to support capacity development activities. The division provides demand-driven and tailor-made technical assistance to help member countries formulate and implement appropriate economic policy, build effective economic institutions and functional capacities, and shape national thematic initiatives and strategies for wider economic stability and sustainable growth objectives, with the ultimate goal of creating an enabling environment that facilitates change over extended time horizons.
Job purpose:
The Operations Officer will work under the supervision of the division chief. The selected candidate will support the administration of the work plans and the day-to-day TA division activities, including budgeting operations, reporting, and dissemination. The job involves frequent interaction with other AMF departments and units, government officials, consultants, and external organizations.
Accountability and key responsibilities
The Operations Officer's duties and accountabilities include, but are not limited to, the following:
- Conducts day-to-day activities in line with stipulated policies and procedures.
- Develops and maintains, in close collaboration with the IT team, the AMF's consultant's database and ensures easy access to it by the technical assistance team.
- Leads the development and monitoring of the division's annual work plan and budget, including providing administrative and operational accounting services.
- Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
- Manages, maintains, and improves the division's administrative record management system in line with AMF policies and procedures.
- Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the division logical framework indicators and check that the appropriateness of the indicators is reviewed periodically.
- Works closely with the division chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
- Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings, as required.
- Builds and maintains strong relationships with both existing and new sub-contractors and suppliers and liaises with the other AMF's internal departments and units (legal, finance, support service, procurement, etc.) for a smooth and quick turnaround of operations.
- Organizes and coordinates the division's events, internally and externally, including regular division team meetings to follow up on operational updates, issues, and ideas.
- Engages closely with AMF's IT team and provides updates on technical assistance and partnership activities for the AMF website.
- Engages closely with the internal communication team and assures the quality and consistency of all division's products and services, including documents, publications, and promotional material.
- Acts as the division's focal point for risk management, ensures that administrative issues and identified risks are handled and resolved accurately and quickly, and the division's policies, procedures, and risk register are up to date.
- Contributes to identifying improvements to the division's policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
- Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
- Other duties and responsibilities as assigned by the division chief from time to time.
Qualifications & experience required
- A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
- A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure.
- Strong organizational skills, associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
- Good analytical skills and technical competence in the area of the division's objectives.
- Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions. Prior work in similar organizations is an advantage.
- Advanced knowledge of business operations management software, data analytics and programing applications.
- Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations and routine correspondence. French, as a third language, is a solid advantage.
- Ability to create and maintain good working relationships with officials in member countries as well as with international financial institutions' partners and facilitate contacts and meetings with them and other stakeholders.
The AMF offers competitive terms of service in accordance with the applicable employment policy, which includes tax free salary, housing allowance, furniture allowance, air ticket allowance, education allowance, and defined life and medical insurance.
Only short-listed candidates will be contacted.
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Senior Officer, Technical Assistance
Posted today
Job Viewed
Job Description
Organization
Arab Monetary Fund
Opening Date
Monday, December 23, : 00-Monday, June 30, : 00
The Arab Monetary Fund aims to onboard a "Senior Officer, Technical Assistance" in the Capacity Development and Innovation Department, reporting to the Division Chief, Technical Assistance.
Job Purpose
The Senior technical assistance officer will primarily coordinate, deliver technical assistance and peer-to-peer activities in the area of central banking and financial sector development. They will be responsible to conduct research, support the development and the implementation of other technical assistance programs and initiatives, as well as the overall work of the section.
Key Accountability Areas and Activities
The key activities include, but are not limited to, the following :
- Identify and propose improvements to the section's policies, procedures, and controls to ensure compliance and deliver high-quality, cost-effective results.
- Contribute to management and enhancement of the section's administrative record management system in accordance with the organizational policies.
- Prepare project proposals, coordinating input from internal subject matter experts and, where appropriate, external experts and international or regional partners.
- Organize and lead technical assistance missions, manage specific project components, coordinates team member contributions and manage and secure quality assurance reviews and production of comprehensive technical assistance reports.
- Ensure consistent follow-up with countries on technical assistance reports and recommendations, tracking progress with measurable indicators and compiling data to support project monitoring and impact evaluation.
- Assess the effectiveness of technical assistance recommendations, identifying any necessary mitigation measures or additional support as needed.
- Organize and actively participate in policy workshops and events, providing technical expertise to support negotiation and refinement of policy proposals.
- Prepare detailed policy proposals and frameworks based on in-depth research and analysis, aligning them with regional economic objectives and international best practices.
- Conduct research on various aspects of economic stability and sustainable development, such as market trends, regulatory changes, and digital transformation.
- Ensure operational activities are executed within the allocated budget and timelines, identifying issues, gathering data, establishing facts, and drawing valid conclusions as needed.
- Leverage lessons learned from field experience to identify improvements in the section's policies, implementing procedures and controls across all areas of activity to meet procedural requirements and delivering high-quality, cost-effective results.
- Communicate with internal and external audiences regarding technical assistance policies and projects, contributing to the preparation and dissemination of information about technical assistance and peer-to-peer learning activities and promoting the fund's mandate for delivering capacity development programs.
- Collaborate with internal departments and external stakeholders (e.g., consultants) to support the section's objectives.
- Facilitate cross-departmental collaboration to integrate project efforts effectively, addressing interdepartmental challenges and promoting a unified approach to technical assistance program execution.
Qualifications and Requirements
We offer an attractive package of benefits aligned with our employment policies, including a tax-free salary and supplementary allowances as housing, furniture and air ticket, schooling, and comprehensive medical insurance.
Only shortlisted candidates will be contacted.
#J-18808-LjbffrSenior Officer, Technical Assistance
Posted today
Job Viewed
Job Description
Organization
Arab Monetary Fund
Opening Date
Monday, December 23, 2024 - 12:00-Monday, June 30, 2025 - 12:00
The Arab Monetary Fund aims to onboard a"Senior Officer, Technical Assistance" in the Capacity Development and Innovation Department, reporting to the Division Chief, Technical Assistance.
Job Purpose
The Senior technical assistance officer will primarily coordinate, deliver technical assistance and peer-to-peer activities in the area of central banking and financial sector development. They will be responsible to conduct research, support the development and the implementation of other technical assistance programs and initiatives, as well as the overall work of the section.
Key Accountability Areas and Activities
The key activities include, but are not limited to, the following:
- Identify and propose improvements to the section's policies, procedures, and controls to ensure compliance and deliver high-quality, cost-effective results.
- Contribute to management and enhancement of the section's administrative record management system in accordance with the organizational policies.
- Prepare project proposals, coordinating input from internal subject matter experts and, where appropriate, external experts and international or regional partners.
- Organize and lead technical assistance missions, manage specific project components, coordinates team member contributions and manage and secure quality assurance reviews and production of comprehensive technical assistance reports.
- Ensure consistent follow-up with countries on technical assistance reports and recommendations, tracking progress with measurable indicators and compiling data to support project monitoring and impact evaluation.
- Assess the effectiveness of technical assistance recommendations, identifying any necessary mitigation measures or additional support as needed.
- Organize and actively participate in policy workshops and events, providing technical expertise to support negotiation and refinement of policy proposals.
- Prepare detailed policy proposals and frameworks based on in-depth research and analysis, aligning them with regional economic objectives and international best practices.
- Conduct research on various aspects of economic stability and sustainable development, such as market trends, regulatory changes, and digital transformation.
- Ensure operational activities are executed within the allocated budget and timelines, identifying issues, gathering data, establishing facts, and drawing valid conclusions as needed.
- Leverage lessons learned from field experience to identify improvements in the section's policies, implementing procedures and controls across all areas of activity to meet procedural requirements and delivering high-quality, cost-effective results.
- Communicate with internal and external audiences regarding technical assistance policies and projects, contributing to the preparation and dissemination of information about technical assistance and peer-to-peer learning activities and promoting the fund's mandate for delivering capacity development programs.
- Collaborate with internal departments and external stakeholders (e.g., consultants) to support the section's objectives.
- Facilitate cross-departmental collaboration to integrate project efforts effectively, addressing interdepartmental challenges and promoting a unified approach to technical assistance program execution.
Qualifications and Requirements
- A minimum of 7 years of experience in financial sector policy development with valuable exposure to program management is required. Regional and international experience is a solid advantage
- Master's degree in monetary economics, financial economics, law, international relations or a related field
- Bachelor's degree in economics, law, international relations or a related field
- Excellent communication and writing skills in Arabic and English. French, as a third language, is a solid advantage
We offer an attractive package of benefits aligned with our employment policies, including a tax-free salary and supplementary allowances as housing, furniture and air ticket, schooling, and comprehensive medical insurance.
Only shortlisted candidates will be contacted.
Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-LjbffrSoftware Technical Assistance Specialist
Posted today
Job Viewed
Job Description
The role of Application Support Specialist is to provide ongoing technical assistance for software solutions.
This position requires first-level support for all systems, as well as additional services assigned as needed.
Key Responsibilities- Ensure timely and effective resolution of technical issues related to software applications.
- Provide proactive support to prevent system downtime and optimize performance.
- A Bachelor's degree in Computer Science or a related field.
- 5-7 years of experience in technical support for applications.
- Familiarity with programming technologies such as Java and .Net.
- Excellent verbal and written communication skills in both Arabic and English.
- Seniority level: Not Applicable
- Employment type: Contract
- Job function: Information Technology
- Industries: IT Services and IT Consulting