188 Technology jobs in the United Arab Emirates

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

Join to apply for the Information Technology engineer (UAE Nationals only) role at Dicetek LLC

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Lead the solution architecture throughout project lifecycle (inception, Scoping, Design, Development, testing, deployment). Ensure solution meets customer business and technical needs by leveraging the pool of solutions the company have and best practices while integrating with customer IT environment.
You will gain insight into customer's environment, challenges, and opportunities to propose areas where the company products and solutions can add value.
You will lead the solution design throughout the project lifecycle and be accountable for solution integrity.
You will ensure proposed solution reflects the company value proposition and competitive advantage.
You will maintain deep knowledge of industry and technology trends, standards, and competition to identify business opportunities based on domain market dynamics.
You will share and communicate end-to-end solutions (orally and in writing) to executives, business sponsors, and technical resources.
You will design cost effective solution that maximizes value to the customer and considers constraints such as budget, timelines, local market, and meeting customer
Requirements
You will guide various product experts regarding the solution.
You will create and support proof of concept (POC)/demos and present solutions to client.
You will provide ongoing feedback to product management for delivery of best practices.
Qualifications
Degree in Computer Science or Industrial Engineering & Management - Information
Systems or equivalent industry experience.
Excellent presentation skills.
3-5 years of proven experience in defining customer requirements and solutions and project implementation.
Gain subject matter expertise and serve as a go to person for any Telecom /IT as well as process solution queries.
Wide knowledge of relevant products and end-to-end Business process.
Deep Knowledge of telecom industry, business flows, Enterprise IT architecture, and industry standards.
Experience in leading large project teams in cross- domain solutions across multiple organizations & vendors.
Working knowledge of designing for cloud and digital transformation paradigms.
Develop and foster collaborative working relationships with the customer, sales team, project managers and team members.
Define and enhance end-to-end solutions and technical architecture for the systems / business capabilities envisioned.
Experience in process model development and alignment of IT systems to business needs by building processes around it.
Experience in full life cycle IT delivery, solution development, complex and or global systems integration.
Background in supporting large IT programs and project portfolios; Consulting and client service delivery role experience a plus.
Experience aligning business, data, applications, and technology stacks.
Experience with some or all the following enterprise architecture solutions and related enablers:

• TETRA technology.
• Computer Aided Dispatch system.
• Automatic vehicle location AVL
• Software-as-a-Service
• Platform-as-a-Service
• Infrastructure-as-a-Service
• Project design / budgeting
• Excellent executive level verbal and written communications and presentation skills.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries IT Services and IT Consulting

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Dubai, Dubai, United Arab Emirates 4 hours ago

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Shaped in the form of a wave in motion, The Meydan Hotel is designed for urban elegance. Within fifteen minutes of the airport and close to the heart of the city, the hotel combines contemporary luxury with exceptional dining options, an outstanding infinity pool and a world-class golfing range.

About The Role

The IT Specialist is responsible for providing technical assistance to computer system users and managing the network infrastructure of the resort. The role is responsible for maintaining the continuity of IT services, providing support and escalate issues, responding to enquiries and service requests, and implementing new systems and services as well as providing end-user training. Any and all activities are to be in compliance with the resort standards of operations.

Key Duties And Responsibilities

• Maintaining and configuring network components including switches and wireless access points
• Monitoring backups and conducting restores
• Monitoring the servers including storage and VMware
• Managing software deployments and upgrades
• Assisting in the implementation of major IT projects including system updates, upgrades, migrations and outages ensuring the timeframes are met
• Executing IT Service Desk tickets and requests for all applications including:
• Hotel management systems such as
• PMS, POS, ERP, HR System, Guest request systems, CCTV, Guest internet and IP TV, guestroom AV systems, guest and admin IP telephony (PBX)
• User access management for Active Directory and all applications
• Managing hardware lifecycles including network components, PC's and mobiles, TVs

Skills, Experience & Educational Requirements

• Previous experience as an IT professional is required
• Excellent active network and infrastructure knowledge
• Hospitality IT experience preferred
• Certification and / or accreditation in IT or related fields from a recognized institute preferred
• Good communication and internal/external customer service skills
• A team player
• Ability to work autonomously and to manage own workload effectively
• Fluency in English (both written and verbal) is essential
• Ability to work under pressure
• Flexible approach to working hours and the ability to respond to urgent service issues and outages

Key Responsibilities:

1. Hardware & Infrastructure Support

• Install, configure, and maintain laptops, desktops, monitors, printers, servers, cameras, access control devices, and Wi-Fi access points.
• Conduct regular preventive maintenance and ensure proper functioning of all IT hardware.
• Provide first-level support and troubleshooting for hardware-related issues.

2. Microsoft 365 & Cloud Services Administration

• Manage user accounts, licenses, and permissions in Microsoft 365 (Exchange, SharePoint, Teams, OneDrive).
• Provide day-to-day support for email and collaboration tools including Teams, Outlook, and SharePoint Online.
• Handle laptop setups for onboarding, including imaging, application installations, and account configurations.

3. Network & Connectivity

• Monitor and support internet and internal network connectivity.
• Liaise with service providers such as Du or Etisalat for telecom and internet services, including installation, troubleshooting, and upgrades.

4. IT Helpdesk & Support Operations

• Act as the first point of contact for IT-related issues within the Dubai office.
• Log, track, and resolve incidents and service requests using ManageEngine ticketing system.
• Provide remote support for offsite employees when needed and escalate issues as appropriate.

5. Asset & Documentation Management

• Maintain up-to-date inventory of IT hardware and software.
• Document system configurations, incidents, and resolutions.
• Ensure all IT equipment is tagged and records are regularly updated.

6. General IT Operations

• Ensure secure disposal and data wiping of retired IT equipment.
• Maintain physical security of IT infrastructure (e.g., server room access).
• Train staff on basic IT procedures and best practices.

Skills & Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field.
• 3+ years of IT support experience in a corporate environment.
• Strong hands-on experience with hardware (laptops, printers, access devices, etc.).
• Proficiency in Office 365 administration, including Exchange, Teams, SharePoint, and OneDrive.
• Experience using ManageEngine or similar IT service management (ITSM) tools.
• Familiarity with networking fundamentals (LAN/Wi-Fi/VPN).

( 16568 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As the IT Helpdesk Agent, you will be responsible for the day-to-day service delivery and operations of the IT Service Desk support function, and responsible for the delivery of consistent IT support services to the business. You will provide the first level of support and logging of all IT related service requests and incidents for both Atlantis the Palm and Atlantis the Royal.
You will be responsible for assisting hotel guests and employees on first level 24x7 IT support, as well as being responsible for incident management (logging, resolution, escalation) and monitoring calls logged. You will also ensure all calls are registered in the service desk system and comply with our standard procedures, and actively promote the IT Support function to customers and management within the organisation, encouraging users to register their requests and issue with the IT Service Desk.
About You
The successful IT Helpdesk Agent candidate will have a firm understanding of IT processes, administrative tasks, IT service delivery, and ITIL Framework. You will have at least 1 years’ experience working in a role with exposure to related businesses and processes, and have impeccably strong administrative writing skills, Microsoft Office skills, organisation, analysing information, professionalism and problem solving. You will have strong communication skills, being proficient in both written and spoken English, and have the ability to prioritise and manage multiple workloads as well as last-minute requests.
Other Desirable Skills/qualifications
Certification in ITIL v4 would be an added benefit.
Diploma in Computer Science or related field would be an advantage.
Any Microsoft Certification or equivariant.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Job Title: Head of IT

Location: Dubai, UAE (Hybrid)

Seniority Level: Senior Leadership

Key Responsibilities:

IT Strategy & Leadership

• Define and implement a forward-looking IT strategy aligned with business objectives.
• Lead and mentor cross-regional IT teams, fostering a culture of accountability and innovation.
• Evaluate emerging technologies to improve operational efficiency and security.

Infrastructure & Cybersecurity

• Oversee IT infrastructure across trading platforms, networks, and cloud environments.
• Ensure the implementation of robust cybersecurity frameworks and regulatory compliance (FCA/GDPR/ISO).
• Manage disaster recovery, business continuity planning, and incident response.

IT Operations & Support

• Lead the IT support function, including helpdesk operations, to ensure smooth day-to-day IT service delivery.
• Monitor and improve system uptime, reliability, and performance across all business units.

Compliance & Risk

• Ensure IT operations comply with industry regulations and internal governance standards.
• Collaborate with legal, compliance, and audit teams to mitigate risks and ensure data privacy.

Project & Vendor Management

• Drive key projects such as system migrations, platform integrations, and infrastructure upgrades.
• Oversee IT vendor relationships, procurement, and third-party integrations.

Requirements:

• 5+ years of experience in IT leadership, preferably within regulated financial services or fintech.
• Proven track record managing IT functions in multi-region environments.
• Deep understanding of cloud architecture, cybersecurity, trading platforms, and regulatory frameworks.
• Hands-on experience with Microsoft 365, Windows Server, Active Directory, and MetaTrader or equivalent trading technologies.
• Familiarity with ITSM/IT governance standards such as ITIL or COBIT.
• Strong communication skills with the ability to explain technical matters to non-technical stakeholders.
• Experience leading international IT teams and managing strategic tech roadmaps.

Role: Information Technology Program Director

Skills: Program management, Delivery management, Airports/Airlines Domain, worked on Multimillion fixed price projects.

Location: Abu Dhabi

Experience: 15+ Years

Mode: Work from office

We at Coforge are seeking a seasoned IT Program Director to lead and deliver complex, multi-domain technology programs across enterprise environments. The ideal candidate will have extensive experience managing large-scale IT initiatives within matrix organizations, driving digital transformation, and aligning technology with strategic business outcomes. Experience in aviation (airports/airlines) is a strong advantage but not a core requirement.

Key Responsibilities:

• Program Leadership & Strategy:
• Lead the planning, execution, and delivery of enterprise-wide IT programs, ensuring alignment with business goals and technology roadmaps.
• Multi-Domain Oversight:
• Manage cross-functional programs spanning infrastructure, cybersecurity, cloud, ERP, data platforms, and customer-facing technologies.
• Matrix Organization Management:
• Operate effectively within a matrix structure, coordinating across business units, IT teams, and external partners.
• Stakeholder Engagement:
• Build strong relationships with executive sponsors, business leaders, and technical teams to ensure program success.
• Governance & Compliance:
• Establish and maintain program governance frameworks, ensuring compliance with internal policies, regulatory standards, and cybersecurity protocols.
• Budget & Resource Management:
• Oversee program budgets, vendor contracts, and resource planning to ensure efficient and cost-effective delivery.
• Risk & Change Management:
• Proactively identify risks, manage dependencies, and lead change management efforts across diverse stakeholder groups.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 15+ years of experience in IT program/project management, with at least 5 years in leadership roles.
• Proven success in delivering multi-domain IT programs in matrixed enterprise environments.
• Strong understanding of modern IT architectures, cloud platforms (Azure, AWS), cybersecurity, and enterprise applications.
• Experience with Agile, SAFe, or hybrid delivery methodologies.
• Aviation sector experience (airports/airlines) is a plus but not mandatory.

To provide strategic IT insights and guidance to Department and Business Managers, aligning the IT roadmap with the Group’s overarching business strategy for the assigned Business Units. This includes shaping the IT direction to effectively support evolving business goals

Responsibilities:

Strategic IT Planning

Develop and maintain cost-effective, three-year IT strategies for assigned Business Units, aligned with the Group’s overall business and IT direction. Incorporate ongoing initiatives, emerging technology trends, and input from service providers. Formulate and implement actionable plans to support these strategies.

Annual Work Programme Development

Support Business Unit Managers in defining their annual work programmes. Advocate for their priorities during Steering Group discussions to ensure balanced and aligned planning.

Dynamic Prioritization & Relationship Management

Continuously refine priorities based on evolving business needs. Maintain strong, professional relationships with Business Units, benchmarked against industry best practices.

Service Quality Assurance

Define and uphold quality and service standards for production applications. Ensure solutions are both effective and cost-efficient.

Negotiate service level agreements with providers and secure Business Manager buy-in. Monitor performance to ensure service improvements and cost reductions as outlined in the Service Delivery Agreement.

Process Improvement & Project Governance

Initiate corrective actions to enhance service delivery and reduce costs. Lead major projects through Steering and Working Groups, ensuring governance and accountability.

Guide Business Units through requirement analysis, testing, acceptance, and implementation of IT solutions. Monitor project timelines, quality, and costs, initiating corrective actions as needed. Evaluate development processes against standards and recommend improvements.

Enhancement Management & Product Planning

Manage minor enhancements within budget constraints. Develop product plans identifying internal and third-party solutions that complement the Group’s portfolio.

Partner with Department Heads to strengthen product marketing strategies. Set measurable performance objectives for direct reports and conduct timely reviews.

Advise Business Managers on relevant technology trends and their strategic implications, supporting informed decision-making.

Qualifications & Experience

• Education: Bachelor’s degree in information technology or a related field.
• Experience: Minimum of 15 years of progressive IT experience, including at least 5 years in senior management roles within large-scale organizations (1,000+ users).
• Expertise: Proven track record across diverse IT service functions, encompassing both technical and business domains.
• Leadership: Demonstrated ability to lead and manage the delivery of complex business systems and IT services.

Core Competencies

• Professionalism: Maintains high standards of integrity, accountability, and service excellence.
• Leadership: Inspires and guides teams toward achieving strategic goals.
• Business Acumen: Strong understanding of business operations and the ability to align IT initiatives with organizational objectives.
• Strategic Thinking: Capable of long-term planning and anticipating future technology trends.
• Problem Solving & Decision Making: Skilled in analyzing complex issues and making sound, data-driven decisions.
• Influence & Negotiation: Effective in building consensus and negotiating with stakeholders and service providers.

Bachelors in Computer Application(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it s our passion.
Job Summary
Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Jumeirah IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
Key Duties And Responsibilities

• Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness & governance of IT project management.
• Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.
• Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.
• Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.
• Enforce project change management and control via compliance to ITPMF.
• Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).
• Provide project management guidance & support to Jumeirah IT project managers with respect to project management best practices, project management framework, tools & techniques.
• Manage the Enterprise Project Management environment to ensure availability of standard project management tools & templates to the Atlantis IT project community (Microsoft Project Server).
• Mentor and develop ITPMO team members.
• Any other duties as may reasonably be requested by the management.
• Ensure quarterly and annual reporting of IT project portfolio progress reporting.
• Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.
• Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.
• Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.
• Defining performance objectives for IT Operation teams, providing guidance and coaching.
• In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.
• Provide leadership to the team, guide and manage career development.
• Maintain IT Security Policies and Procedures in accordance with Kerzner s global IT Security baseline standards, ensure re-enforcement by the IT Operations team.
• Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.
• Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.
• Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.
• Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.
• Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.
• Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.
• Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.

• Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc.). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.
• Strong technical skills with the ability to troubleshoot
• Thorough understanding of IT security concepts and principles
• ITIL and ITSM practical experience and knowledge
• BA in computer science or related field
• Strong interpersonal and communication skills
• Strong transformational leadership skill
• Strong organizational skills
• Strong administrative abilities
• Has previously worked in large scale dynamic environments
• Ability to work under pressure, manage ambiguity, change, and time constraints

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• Dammam/Khobar/Eastern Province - Saudi Arabia

We are seeking a skilled IT professional to fill the role of IT Support Engineer.

The ideal candidate will possess a strong background in general IT operations, including helpdesk services, IT certifications, and experience with G-Suite or OKTA, Windows, and iOS on a basic level.

• Assist in security administration activities, including user provisioning, access control, endpoint management, threat prevention, and asset management
• Develop and implement access control workflows
• Handle inquiries from internal users and maintain service level agreements (SLA)
• Support onboarding and offboarding processes, setting up laptops and user accounts

The successful candidate will demonstrate a strong commitment to personal learning and development, be detail-minded with an analytical mindset, possess good communication skills, and be proficient in both spoken and written English.

In return, you can expect a competitive salary, medical insurance package with extended coverage to dependents, attractive annual leave entitlement, work flexibility adoption, and career growth opportunities through our internal mobility program.

This position offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization.

We are looking for a team player who is passionate about delivering exceptional customer service and support.

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

• Provide technical assistance and support to employees and stakeholders
• Collaborate with other teams to resolve complex technical issues
• Develop and maintain technical documentation and knowledge base
• Stay up-to-date with emerging technologies and industry trends

• Bachelor's degree in Computer Science or related field
• Minimum 3 years of experience in IT support or related field
• Strong understanding of IT concepts and technologies
• Excellent communication and problem-solving skills

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Diverse and inclusive work environment
• Recognition and rewards for outstanding performance