304 Technology Consulting Firms jobs in the United Arab Emirates

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Job Title: Functional Consultant – Digital Transformation

Location: Dubai, UAE

Job Summary

We are looking for a skilled Functional Consultant with 6-7 years of experience to join our digital transformation team. The Functional Consultant will play a crucial role in solutioning and implementing a smart parks solutions using cutting-edge technologies. The ideal candidate will be responsible for understanding business requirements, designing functional solutions, and ensuring the successful implementation of various digital components, including consumer-facing websites and apps, content and ticket management systems, kiosks, POS machines, and more.

Key Responsibilities

Requirement Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Conduct detailed analysis to understand the needs and objectives of the park transformation project.
• Translate business requirements into functional specifications for digital solutions.
  
  

• Design functional solutions that align with the project goals and stakeholder requirements.
• Develop process flow diagrams, use cases, and user stories to illustrate solution functionalities.
• Ensure that the design integrates seamlessly with existing systems and infrastructure.
  
  

• Work closely with technical teams to oversee the implementation of functional solutions.
• Develop and execute test plans to ensure the solutions meet the specified requirements and quality standards.
• Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
  
  

• Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment.
• Facilitate workshops and meetings to gather requirements, present solutions, and address any concerns.
• Provide training and support to end-users to ensure successful adoption of new systems and processes.
  
  

• Create comprehensive documentation for functional specifications, process flows, and user guides.
• Prepare regular status reports and updates for project stakeholders.
• Maintain accurate records of project progress, issues, and resolutions.
  
  

• Define and document requirements for consumer-facing websites and mobile applications.
• Develop functional specifications for content management systems and ticket management systems.
• Design workflows for the deployment of kiosks, POS machines, ticket redemption stations, and barrier gates.
• Create functional requirements for parking management solutions, including barrier gates control, capacity management, and order management.
• Develop processes for venue booking, show booking, chalet booking, merchandise sales, event promotion, marketing campaigns, and B2B sales.
  
  

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 7+ years of experience as a Functional Consultant or Business Analyst, preferably in the digital transformation, smart city, or tourism sectors.
• Strong understanding of digital technologies and their application in creating smart environments.
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate business requirements into functional specifications and technical requirements.
• Experience with project management methodologies and software tools.
  
  

• Experience with Agile and Scrum methodologies.
• Knowledge of web and mobile application development.
• Familiarity with content management systems, ticket management systems, and parking management solutions.
• Understanding of smart park technologies, IoT, and automated access control systems.

• Seniority level Not Applicable

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

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Dubai, Dubai, United Arab Emirates 1 year ago

Dubai, Dubai, United Arab Emirates 1 year ago

Dubai, Dubai, United Arab Emirates 10 hours ago

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Role Overview

We are seeking a Digital Transformation & Operational Excellence Lead to act as a hybrid change agent bridging classical Operational Excellence (OPEX) methodologies with modern AI-driven transformation levers.

This role will be central in driving end-to-end performance improvement initiatives across business functions embedding AI-enabled automation analytics and digital tools into core processes to deliver measurable value. The successful candidate will combine hands-on execution skills with strategic advisory capabilities ensuring alignment with leadership objectives while delivering tangible business outcomes.

Key Responsibilities

• Lead end-to-end process optimization projects leveraging Lean Six Sigma Kaizen and process mining techniques.
• Identify assess and prioritize AI and automation use cases with measurable impact on cost quality efficiency and customer experience.
• Design and deploy pilots and MVPs in collaboration with IT Data Science and Business stakeholders.
• Establish KPIs dashboards and reporting frameworks for ongoing performance tracking and benefit realization.
• Facilitate change management and adoption across functions and organizational levels.
• Serve as a trusted advisor to senior management aligning transformation initiatives with strategic priorities.

Qualifications & Experience

Operational Excellence Expertise

• Proven track record in process re-engineering lean management and Six Sigma (Green/Black Belt preferred).
• Experience with process mining and BPMN tools (Celonis Signavio etc.) and workflow automation platforms.
• Strong execution mindset ability to move from diagnosis to measurable impact rapidly.

AI & Digital Enablement

• Familiarity with AI/ML concepts (NLP predictive analytics generative AI RPA).
• Hands-on experience with AI/automation platforms (UiPath Power Automate Azure AI Dataiku etc.).
• Ability to translate business requirements into data-driven solutions.
• Working knowledge of data governance analytics and visualization tools (Power BI Tableau).

Change & Stakeholder Management

• Strong facilitation skills to bridge business data science and IT teams.
• Demonstrated success in driving adoption of digital tools and embedding new ways of working.
• Excellent communication and storytelling skills with the ability to translate technical content into business impact.

Personal Attributes

• Hands-on operator with an entrepreneurial mindset.
• Strong problem-solving orientation and analytical rigor.
• Curiosity for emerging technologies and ability to experiment fast.
• Resilient adaptable and effective in complex stakeholder environments.
  

Vertical:

Technology

We are seeking a seasoned Enterprise Architect with a background in banking to lead our team. This role requires extensive experience in enterprise architecture roles within the banking sector, particularly in Tier 1 international banks in Europe, US, or Singapore.

• Key Responsibilities:
• Lead the development of long-term strategic and operating plans to ensure alignment with our business objectives.
• Oversee the management of IT risk profiles in accordance with our enterprise risk management plan.
• Conduct scenario planning and what-if analysis of emerging technologies and innovations.
• Define standards and policies for technology processes, products, and patterns.
• Analyze complex problem situations, anticipate potential problems, and develop plans to mitigate risks.

Required Skills:

• Extensive experience in enterprise architecture roles within the banking sector.
• Strong expertise in architecture design, cloud technologies, microservices, API management, and data architecture.
• Familiarity with Open Group TOGAF9 Certification is preferred.
• At least 10-15 years of experience in the banking industry in the technology division.
• Experience working in Tier 1 international banks in Europe, US, or Singapore is essential.

Benefits:

• A competitive salary package.
• A comprehensive benefits program.
• The opportunity to work on high-profile projects.

What We Offer:

• A dynamic and collaborative work environment.
• The chance to work with a talented team of professionals.
• Ongoing training and professional development opportunities.

Join a team of innovative professionals as we drive strategic engagement across the asset lifecycle.

This role involves collaborating with Sales to understand customer needs and define tailored account strategies. You will conduct in-depth evaluations, develop actionable recommendations, and translate customer challenges into solution roadmaps.

• Drive pre-sales engagements including workshops, discovery sessions, and proposal development.
• Collaborate with Solution Consultants, Industry Consultants, and Product teams to enhance customer digital maturity.
• Support business and functional requirements in response to RFIs/RFPs.

• Approximately 15 years of relevant experience in pre-sales, consulting, or technical leadership roles.
• Demonstrated success in business development or industry consulting with a focus on digital transformation.
• Strong understanding of industrial workflows and lifecycle phases.

This is an exciting opportunity to work with clients and help them achieve their goals. As a trusted advisor, you will guide clients through their digital transformation journeys and provide structured feedback to influence product strategy.

We offer a collaborative international work environment and opportunities for personal and professional growth. Our company fosters innovation and invests in our people.

This role requires a broad understanding of the different phases of the asset lifecycle and the ability to collaborate with internal teams. The goal is to enhance customer digital maturity by aligning current work processes with our solutions.

We are seeking an exceptional leader to spearhead our Business Development efforts. As the Head of BD, you will be responsible for driving growth and scaling our partnerships across B2B and B2C channels.

Job Summary

The Senior Director of Digital Advisory will drive the ambitious growth of digital services in CEMEA. They will lead product development and thought leadership, especially around key topics like Generative AI Product Design, Digital Acquisition, and ECommerce Optimization.

• This includes collaborating with colleagues to cultivate and manage a pipeline of digital engagement opportunities with top clients in CEMEA.
• The Senior Director will lead consulting engagements in strategy, digital acquisition, customer experience design, and optimization.

Main Responsibilities

1. Develop and codify new products and set plays for digital services.
2. Liaison with the VCA Solutions team for the development of digital solutions.
3. Develop thought leadership papers on digital trends and innovations.

Key Qualifications

• At least 12 years of overall work experience, including 8 years in digital roles.
• Digital transformation and strategy experience gained within a top-tier bank or financial services firm is preferred.
• A combination of regional and global experience is desired, particularly in CEMEA subregions.

Benefits

• A competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A collaborative and dynamic work environment.

Are you a visionary leader with a passion for digital transformation?

We are seeking an experienced Digital Transformation Leader to drive our e-commerce strategy in the MEA and APAC regions. As a key member of our team, you will play a pivotal role in shaping the future of our digital platforms.

Job Description:

The ideal candidate will have 5-7 years of experience in hospitality e-commerce management, with a proven track record of driving digital sales and optimizing the e-commerce experience. You will be responsible for initiatives to increase direct bookings on our brand websites, working closely with product, revenue, and property teams. Your focus will be on operational leadership, digital marketing, and revenue management to ensure seamless, high-converting, and impactful digital platforms.

Key Responsibilities:

• Optimize Website Performance: Collaborate with product, revenue, and brand VPs to enhance websites and booking engine functionality, user experience, and conversion rates.
• Deep Product Partnership: Work with the product team to align commercial objectives with product development, prioritizing features that drive bookings and engagement.
• Lead Acquisition Marketing: Manage digital marketing strategies and paid campaigns, overseeing regional e-commerce teams to drive traffic and conversions.
• Coordinate Paid Media & ROI: Oversee paid media investments, ensuring budget efficiency and maximizing returns, and collaborate on CRM campaigns.
• Performance Assessment: Partner with Data and Insights teams to evaluate website performance and recommend improvements.
• Drive Commercial Initiatives: Lead customer journey optimization and direct sales initiatives, ensuring competitive pricing structures.
• Prioritize Feature Development: Collaborate with stakeholders to prioritize and deliver impactful digital features.
• New Features Implementation: Work with property teams to implement and utilize new digital features.
• Triage & Troubleshoot Website Issues: Manage troubleshooting efforts to resolve website and booking engine issues swiftly.
• New Openings Coordination: Ensure websites are ready for new property launches, aligned with e-commerce goals.

Qualifications:

• Degree in business / hospitality or related field.
• 5-7 years of experience in hospitality e-commerce management.
• Proven expertise in digital product development, marketing, and revenue optimization.
• Strong skills in digital marketing, including paid media, SEO, and ROI management.
• Experience working with revenue management strategies.
• Track record of increasing direct bookings and reducing reliance on OTAs.
• Data-driven mindset with proficiency in analytics tools like Google Analytics and CRM platforms.
• Leadership and communication skills to influence cross-functional teams.
• Experience with A/B testing, CRO, and digital transformation projects.

Additional Information:

• Opportunities for career growth and development.
• Inclusive, innovative company culture.
• Competitive salary, healthcare, and perks.

The Senior Director Digital Advisory role is a high-impact position that drives the ambitious growth of our Digital service line in terms of product development and thought leadership. Key areas of focus include Generative AI Product Design, Digital Acquisition (including performance enhancement), and eCommerce Optimization.

• Cultivate and manage a pipeline of digital engagement opportunities with top-tier clients across the region.
• Lead and/or serve as a subject matter expert on consulting engagements in strategy, digital strategy, digital acquisition, customer experience design, and Generative AI.
• Using industry data to analyze client needs and identify opportunities for consulting assignments.

Key Responsibilities:

• Collaborate with cross-functional teams to deliver strategic projects and drive business outcomes.
• Develop and execute comprehensive strategies to drive digital growth and transformation.
• Conduct market analysis and provide insights to inform business decisions.

Qualifications:

• Master's degree or equivalent in Business Administration, Computer Science, or related field.
• At least 12 years of overall work experience, with at least 8 years in digital strategy and transformation.
• Proven track record of delivering complex strategy projects and driving business outcomes.

Skills and Qualities:

• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Able to work effectively in a fast-paced environment and adapt to changing priorities.

This role requires a unique blend of business acumen, technical expertise, and leadership skills. The ideal candidate will have a strong background in digital strategy, transformation, and innovation, with a proven track record of delivering complex projects and driving business outcomes.

• Business Acumen: Strong understanding of business principles, including finance, marketing, and operations.
• Technical Expertise: Proven skills in digital strategy, transformation, and innovation, including Generative AI and eCommerce Optimization.
• Leadership Skills: Able to lead cross-functional teams and drive business outcomes through strategic project delivery.

Additional Information:

Visa is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates regardless of their background, ethnicity, nationality, or identity.

As a strategic leader, the Digital Transformation Director will spearhead the IT and Digital team, driving innovation and excellence.

This pivotal role involves overseeing the management and support of a diverse application portfolio, ensuring applications meet evolving business needs.

Responsibilities:

• Lead and manage a high-performing team of application specialists, providing efficient and effective support for various application clusters.
• Develop and implement a comprehensive strategy for application management, including maintenance, optimization, and security.
• Partner with stakeholders to understand their needs and ensure applications deliver tangible value.
• Foster open communication and collaboration with peers across different functions to ensure solutions align with business objectives.
• Build and manage a team of Product Owners, recruiting and retaining talent with expertise required for business success.
• Stay up-to-date on the latest trends and technologies in application management and related fields.
• Continuously monitor application performance and identify opportunities for improvement.
• Proactively address application-related issues and ensure timely resolution.

Qualifications:

• Minimum 15 years of experience in application management or a related IT leadership role.
• Proven track record of successfully managing and supporting complex application landscapes.
• Strong understanding of software development lifecycles (SDLC) and best practices in application management.
• Excellent communication, collaboration, and leadership skills.
• Ability to build strong relationships and foster a collaborative environment within the team and across departments.
• Experience in building and managing high-performing teams is a plus.
• Experience working with Product Owners is a plus.