327 Technology Infrastructure jobs in the United Arab Emirates

Job Title: Technology Infrastructure Specialist

• Collaborate with architects and technical experts to develop and implement technological solutions.
• Analyze business requirements to identify opportunities for improvement and development.
• Participate in the creation of technical specifications and contribute to architectural decision-making.
• Oversee work processes, including requirements management and testing.
• Analyze risks and causes of errors during system development and maintenance.

Required Qualifications:

• 3 years of experience working as a systems analyst in the fintech industry.
• Strong understanding of BPMN, UML, REST API, and SQL.
• Ability to design database schemas and create technical documentation.
• Excellent expertise in various types of documentation, including technical requirements and functional requirements.
• Knowledge of Enterprise Architect and other related tools.
• Understanding of JSON and XML.
• Fluent English proficiency (B2 level).
• Experience working in the Capital Markets domain.
• Knowledge of systematic electronic trading is an advantage.

About Seattle Aviation Solutions (SAS):

Seattle Aviation Solutions (SAS) is a leading global distributor of aftermarket parts for business and commercial aircraft. Headquartered in Seattle, with operational hubs in Dubai and Turkey, SAS is committed to providing exceptional service and quality products to its clients worldwide.

Position: IT / Salesforce Infrastructure Specialist

We are seeking a highly capable IT professional with strong Salesforce infrastructure experience to join our growing global team. This position will support the seamless operation of our enterprise IT systems—focusing on networking, systems integration, Salesforce/CRM configuration, and user support. Working alongside our IT Associate in Dubai, this role will serve as a technical escalation point and report to the Director of IT.

The ideal candidate is an experienced IT generalist with a deep understanding of Salesforce, strong troubleshooting skills, and a background in supporting cloud-based business applications. Familiarity with AvSight (our aviation ERP built on Salesforce) is a significant plus.
The role is based in Dubai and requires working night shift hours to support U.S.-based operations.

Responsibilities

Salesforce & CRM Infrastructure

• Administer and maintain Salesforce platform integrations, including user access, permissions, workflows, and custom objects.
• Support troubleshooting and optimization of Salesforce and AvSight-related issues (experience with AvSight is preferred but not required).
• Collaborate with internal stakeholders to scope and implement new Salesforce features or enhancements.

IT Systems & Network Support

• Provide Tier 1 and Tier 2 support for hardware, desktop systems, printers, network, and software issues across offices and remote users.
• Configure and maintain network infrastructure (Wi-Fi, firewalls, VPNs, routers) for high availability.
• Use remote assist technologies to troubleshoot and support staff in different global locations.
• Perform system diagnostics and routine maintenance to ensure infrastructure stability.

Process, Security & Documentation

• Ensure compliance with IT security protocols, backup procedures, and data integrity policies.
• Maintain technical documentation, SOPs, and user guides for recurring issues and onboarding.
• Identify areas for process automation or system improvement.

Collaboration & Communication

• Work closely with the global IT team to resolve escalated issues and provide after-hours coverage for U.S. operations.
• Support Dubai-based staff and troubleshoot across various platforms, ensuring excellent internal customer service.
• Communicate effectively in English with both technical and non-technical users.

Requirements:

• 3+ years of experience in an IT infrastructure or support role, with a focus on
  Salesforce administration
  .
• Proficiency with
  Salesforce CRM configuration
  , user management, and workflow design.
• Knowledge of
  AvSight
  is a
  major plus
  , but not required.
• Solid experience with Microsoft 365 administration and troubleshooting.
• Knowledge of Intune (Microsoft Endpoint Manager) is a plus.
• Hands-on experience with Windows/Mac systems, basic networking, VPN configuration, and cloud-based tools.
• Ability to provide support using remote assist technologies across distributed teams.
• Ability to manage user requests, prioritize workload, and document solutions in a fast-paced environment.
• Excellent troubleshooting and customer support skills.
• Fluency in English (spoken and written).
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

Preferred Qualifications:

Strong documentation and process improvement mindset to support scalability in a global IT environment.

Benefits:

• Competitive salary + benefits
• Comprehensive health insurance
• Opportunities for career advancement and professional growth
• Fast paced work environment

Location: Dubai, UAE

Job Type: Full-time, Night Shift (8 PM - 5 AM Dubai Time)

We are seeking a seasoned Chief Technology Infrastructure Strategist to drive the development of robust and scalable architectures for our systems.

The ideal candidate will have real-world architecture experience and excel in working collaboratively with engineers, designers, and stakeholders to translate requirements into clear, practical architectures.

This role is crucial in guiding the development of our technology infrastructure through code reviews, building PoCs, and skeleton structures.

• Design and implement robust architectures for our systems using systems-level thinking to structure components for reliability, scalability, and maintainability.
• Work closely with cross-functional teams to translate business requirements into clear, practical architectures.
• Contribute to guiding development through code reviews, building PoCs, and skeleton structures.

To succeed in this role, you will need:

• 5+ years of experience in Technical Architect roles.
• Strong experience in developing using JavaScript and C++ at a hands-on level.
• Past experience developing or architecting successful and scalable applications.
• Strong problem-solving skills.

A fulfilling role in IT Infrastructure Management offers the opportunity to drive business efficiency by implementing innovative applications that streamline staff workflows and enhance client satisfaction.

As part of our Operations Support team, you will be responsible for ensuring the quality of our services while exploring cost-effective ways to deliver exceptional results.

• Incident Management: Establish processes for categorizing incidents, route requests for assistance, inform stakeholders of progress, document and close incidents, and analyze causes to minimize recurrence.

• Customer Support:

  • Desktop
  • L1 Network
  • L1 Collaboration
  • L1 Printers
    • Manage support requests, log incidents, maintain records, respond to reported issues.

• Training Champion: Deliver country-wide training sessions.

• Customer Satisfaction: Ensure customers have a positive experience with our service.

• Project Support: Assist in planning and executing TechMajlis rollout projects and system implementations in an organized manner.

• Asset Control Management: Utilize agreed procedures to create and maintain an accurate asset register, perform related administration tasks, and produce routine reports to inform decision-making.

Required Experience: IT professional with relevant skills and experience in information technology, particularly in areas such as software development, network administration, or database management.

Seattle Aviation Solutions (SAS) is a leading global distributor of aftermarket parts for business and commercial aircraft. Headquartered in Seattle, with operational hubs in Dubai and Turkey, SAS is committed to providing exceptional service and quality products to its clients worldwide.

We are seeking a highly capable IT professional with strong Salesforce infrastructure experience to join our growing global team. This position will support the seamless operation of our enterprise IT systems—focusing on networking, systems integration, Salesforce/CRM configuration, and user support. Working alongside our IT Associate in Dubai, this role will serve as a technical escalation point and report to the Director of IT.

The ideal candidate is an experienced IT generalist with a deep understanding of Salesforce, strong troubleshooting skills, and a background in supporting cloud-based business applications. Familiarity with AvSight (our aviation ERP built on Salesforce) is a significant plus. The role is based in Dubai and requires working night shift hours to support U.S.-based operations.

Responsibilities

• Administer and maintain Salesforce platform integrations, including user access, permissions, workflows, and custom objects.
• Support troubleshooting and optimization of Salesforce and AvSight-related issues (experience with AvSight is preferred but not required).
• Collaborate with internal stakeholders to scope and implement new Salesforce features or enhancements.

IT Systems & Network Support

• Provide Tier 1 and Tier 2 support for hardware, desktop systems, printers, network, and software issues across offices and remote users.
• Configure and maintain network infrastructure (Wi-Fi, firewalls, VPNs, routers) for high availability.
• Use remote assist technologies to troubleshoot and support staff in different global locations.
• Perform system diagnostics and routine maintenance to ensure infrastructure stability.

Process, Security & Documentation

• Ensure compliance with IT security protocols, backup procedures, and data integrity policies.
• Maintain technical documentation, SOPs, and user guides for recurring issues and onboarding.
• Identify areas for process automation or system improvement.
• Work closely with the global IT team to resolve escalated issues and provide after-hours coverage for U.S. operations.
• Support Dubai-based staff and troubleshoot across various platforms, ensuring excellent internal customer service.
• Communicate effectively in English with both technical and non-technical users.

Requirements:

• 3+ years of experience in an IT infrastructure or support role, with a focus on Salesforce administration .
• Proficiency with Salesforce CRM configuration , user management, and workflow design.
• Knowledge of AvSight is a major plus , but not required.
• Solid experience with Microsoft 365 administration and troubleshooting.
• Knowledge of Intune (Microsoft Endpoint Manager) is a plus.
• Hands-on experience with Windows/Mac systems, basic networking, VPN configuration, and cloud-based tools.
• Ability to provide support using remote assist technologies across distributed teams.
• Ability to manage user requests, prioritize workload, and document solutions in a fast-paced environment.
• Excellent troubleshooting and customer support skills.
• Fluency in English (spoken and written).
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

Preferred Qualifications:

• Strong documentation and process improvement mindset to support scalability in a global IT environment.
• Competitive salary + benefits
• Opportunities for career advancement and professional growth
• Fast paced work environment

Location: Dubai, UAE

Job Type: Full-time, Night Shift (8 PM - 5 AM Dubai Time)

Job Summary:

We are seeking a highly skilled and detail-oriented IT Manager to join our team. As a key member of the IT department, you will play a crucial role in overseeing technology infrastructure, implementing new systems, and ensuring smooth operations across the organization.

• Develop and implement IT strategies aligned with organizational goals
• Oversee daily operations of the IT department in collaboration with the IT Manager
• Manage IT projects to ensure timely completion within budget and scope
• Monitor and maintain IT systems, networks, and security protocols
• Provide technical support and troubleshoot complex IT issues
• Develop and maintain relationships with vendors and service providers
• Implement and maintain IT policies and procedures
• Train and mentor IT staff to foster a culture of continuous learning and innovation
• Conduct regular system audits and risk assessments
• Stay updated on emerging technologies and industry trends
• Ensure compliance with relevant laws and regulations

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3-5 years of experience in IT management or a similar role
• Strong knowledge of IT infrastructure, including networks, servers, and cybersecurity
• Excellent problem-solving and analytical skills
• Strong leadership and team management abilities
• Outstanding communication and interpersonal skills
• Ability to work effectively under pressure and manage multiple priorities
• Proficiency in relevant IT systems and Microsoft Office Suite
• Familiarity with budgeting and financial planning in IT contexts
• Adaptability to new technologies and industry changes
• Willingness to work flexible hours when required
• Knowledge of data privacy laws and IT compliance regulations

What We Offer:

A dynamic and supportive work environment that encourages growth and development.

We're Hiring: Infrastructure Support Engineer

Are you passionate about building and supporting robust IT infrastructures? We're looking for a
dedicated Infrastructure Support Engineer
to join our team and help design, implement, and manage enterprise-grade systems that power our growing organization.

Key Responsibilities:

• Design and implement new network solutions and optimize existing infrastructure.
• Manage and troubleshoot DNS, Active Directory (AD), Azure AD, Azure AD Sync, ADDS, Radius, and Office 365 environments.
• Install and configure VMware (v5.0 / v5.5) for virtualization and server management.
• Support and manage critical network equipment: routers, proxy servers, switches, WAN accelerators, etc.
• Configure Cisco & Meraki firewalls for secure and efficient routing, switching, and VPNs.
• Monitor and enhance network performance through proactive troubleshooting and fine-tuning.
• Schedule and manage infrastructure upgrades to minimize downtime.
• Administer and ensure reliable backups for file servers, databases, O365, and other core systems.
• Investigate and resolve network faults using multi-source diagnostic tools.
• Ensure all network devices are updated with the latest firmware and security patches.
• Engage with vendors to explore emerging technologies and negotiate for the best value solutions.
• Lead data network fault investigations across local and wide-area networks.
• Maintain IT security standards across core switches, firewalls, and router integrations.
• Manage ITSM processes and call center operations effectively.
• Administer and configure both Linux and Windows servers.
• Oversee wireless infrastructure, including Access Points and controllers.
• Coordinate vendor relationships for services, support, and product evaluations.

Qualifications & Skills:

• Bachelor's Degree in Computer Science, Information Systems, or equivalent
• Relevant certifications:
  MCSE, MCSA, MCT, CCNA, CCNP, AZ-900, AZ-104
  .
• Strong sense of accountability and ownership.
• Team-oriented with excellent collaboration skills.
• High standards of ethics and integrity.
• Passionate and committed to continuous improvement.

If you're looking for a challenging role where you can truly make an impact,
let's connect
Apply now or reach out directly to learn more.

As an Infrastructure Support Engineer , you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

• Handle and respond to employee requests via corporate communication platforms
• Troubleshoot and resolve technical problems involving infrastructure services
• Work closely with cross-functional teams to design and implement system upgrades and solutions
• Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
• Create and maintain documentation of technical procedures and user manuals for reference
• Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

• A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
• Proficiency in Linux operating systems and general infrastructure services
• Excellent communication skills, with fluency in English
• A strong desire for continuous learning and professional growth
• Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM?

• Exciting challenges with ample opportunities for personal and professional growth
• A welcoming international team of highly qualified professionals
• Cutting-edge hardware and technology
• Phenomenally great Dubai office
• Flexible schedule
• 40 paid days off
• Competitive salary

We are seeking a highly skilled and experienced System Administrator to join our team.

The ideal candidate will have a strong background in system administration, with excellent troubleshooting and problem-solving skills. They will be responsible for maintaining the integrity and security of our IT systems, as well as providing support to end-users.

• Troubleshoot mail flow issues (Exchange, Office365) and solve server-related problems (Exchange servers, AD, RADIUS servers).
• Perform monthly Windows patching on all VMs and physical servers through WSUS (~160 servers) and push Windows patches to workstations.
• Manage vulnerability and user permissions as per IT security team requests.
• Provide second-level support including troubleshooting Outlook issues, network, DHCP, IP, user accounts, VPN, MFA-MDM troubleshooting, and coordinating with Microsoft Office365 support if required.

Other key responsibilities include handling ad hoc requests such as troubleshooting at user desks, public folder migration during Office365 migration, analyzing spam issues, auditing, application upgrades, and system infrastructure issues. The successful candidate will also be responsible for creating PDQ GPO packages for mass deployment, deploying email signatures and screensavers as per marketing requests, managing Service Desk application issues, upgrades, and troubleshooting, and handling Reverse Proxy Fortiweb operations.