208 Technology Infrastructure jobs in the United Arab Emirates

Job Title: IT Infrastructure & Systems Specialist – FMCG Sector (UAE)

Role Summary:

Drive the stability, scalability, and security of IT infrastructure across a fast-paced FMCG environment. This role blends hands on technical support with an oversight of cloud platforms, enterprise systems, and network operations.

Key Responsibilities

• Manage and maintain IT infrastructure including servers, storage, and virtualization platforms
• Administer and optimize networking systems (LAN/WAN, firewalls,)
• Oversee Azure cloud services
• Provide technical support across hardware, software, and enterprise applications
• Implement cybersecurity protocols and ensure compliance with UAE data regulations
• Administer user accounts, permissions, and IT policies across departments
• Support SAP One ERP operations, troubleshooting integration and performance issues
• Collaborate with cross-functional teams to align IT systems with FMCG workflows (e.g. supply chain, POS, inventory)
• Monitor system performance and lead infrastructure upgrades and patching cycles
• Maintain documentation for IT assets, configurations, and disaster recovery plans

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5–10 years of IT experience, preferably within FMCG
• Proficiency in Microsoft Azure
• SAP Business One
• Windows Server, Office 365
• Strong troubleshooting and customer service skills

Location & Work Environment

• Based in Ajman, UAE
• On-site role with occasional travel to regional warehouses

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Direct message the job poster from Ateca Consulting

We are seeking an accomplished and seasoned IT Infrastructure Consultant with a proven track record in delivering robust enterprise solutions.

Overview:

Work independently while backed by a full-service, licensed consulting platform. Help clients with IT infrastructure architecture and modernization.

Responsibilities:

• Build and deliver on engagements independently

• Use our platform to respond to live RFPs

• Immediate access to over 50 client relationships

• Fully licensed structure with compliant operations

• Tax-free earnings

• Residence visa and support services included

• Operate under a recognized global brand

Ideal Candidate:

• 10+ years in infrastructure or enterprise architecture consulting

• Able to win and manage client relationships

• Motivated to work as a business owner

Compensation:

• Full platform and legal support

If you are interested and the above is something that suits please send your CV to

• Seniority levelExecutive

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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A new opportunity has emerged with a rapidly expanding organization in Abu Dhabi, UAE.

This is an exciting role for an Educational Technology Infrastructure Specialist to join their educational institute.

The Educational Technology Infrastructure Specialist plays a pivotal role in facilitating remote learning, managing student data, and enhancing communication within the school community. This individual will oversee the technical aspects of these systems, ensuring their smooth operation and providing support to students, teachers, and parents in utilizing them effectively.

This includes:

• System Administration: Manage and maintain Learning Management Systems (LMS) and Student Management Systems (SMS), including user accounts, permissions, and system configurations.
• Technical Support: Provide technical assistance to students, teachers, and parents, troubleshooting issues related to platform access, navigation, and functionality.
• Training and Onboarding: Conduct training sessions and workshops to onboard new users and familiarize them with the features and functionalities of the LMS and SMS systems.
• Content Management: Assist teachers in uploading and organizing educational materials, assignments, quizzes, and other content within the LMS platform.
• Data Management: Ensure the accuracy and integrity of student data within the SMS system, including enrollment records, grades, attendance, and disciplinary information.

To be successful in this role, candidates should have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Previous experience in system administration, technical support, or a similar role, preferably within an educational environment.
• Proficiency in operating and troubleshooting LMS and SMS platforms (e.g., Moodle, Canvas, PowerSchool, Infinite Campus).
• Strong technical skills, including knowledge of web technologies, databases, and network infrastructure.
• Excellent communication and interpersonal skills to effectively interact with diverse stakeholders.
• Analytical mindset, with the ability to analyze data, identify patterns, and draw actionable insights.
• Problem-solving skills and the ability to troubleshoot technical issues independently.
• Attention to detail and accuracy in managing student data and system configurations.
• Flexibility and adaptability to respond to changing needs and priorities within the school community.

This role offers opportunities for growth and development within the organization.

Abu Dhabi

About us

noon is a leading consumer commerce platform in the region, covering Saudi Arabia, the UAE, and Egypt. Launched in 2017 and expanded to Egypt in 2019, our ecosystem comprises marketplaces for food delivery, quick-commerce, fintech, and fashion.

Mission: Every door, every day.

**Job Details:**

We are seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will manage your site's IT infrastructure, collaborate with business and engineering teams to maintain and improve systems, and support daily operations.

**Key Responsibilities:**

• IT Infrastructure Management: Ensure optimal performance of all IT equipment and infrastructure, meeting KPIs and SLAs.
• Project Leadership: Lead projects to implement changes or additions to the technology infrastructure, aligning with evolving business needs.
• Team Supervision: Supervise and manage a team of IT technicians, including workload distribution and reporting to management.
• Change Management: Review, revise, and execute change management requests.
• IT Equipment Maintenance: Maintain the availability and efficiency of IT equipment, seeking continuous improvements and cost reductions.
• Audit and Compliance: Conduct regular site audits to ensure compliance with IT and safety standards.
• Contractor Coordination: Coordinate with contractors and external suppliers, communicating technical issues effectively.
• Project Management: Manage projects from initiation to completion, providing technical support and documentation.
• Customer Support: Support ad-hoc requests, assisting a broad customer base as needed.

**Requirements:**

• Experience supporting Linux/Unix and MS Windows systems.
• Knowledge of networking, including LAN/WAN, Wireless, routing, switching, DNS, DHCP, and OSI model.
• Telecom expertise, including VOIP/SIP and mobile technologies, is advantageous.
• Customer-facing technical support experience with strong communication skills.
• Leadership experience, including supervising or leading technical teams.
• Project management skills and technical execution experience.
• Strong analytical and problem-solving skills.
• Ability to work independently under pressure, managing multiple priorities with professionalism.
• Excellent documentation skills and willingness to learn new technologies.
• Willingness to travel up to 25%.
• Vendor certifications in Linux/Unix, Windows, Cisco, or related fields are beneficial.
• Educational background in IT/ICT.
• Experience in dynamic, customer-focused environments and help desk support.
• Ability to support Fulfillment Centre Automated Systems and coordinate IT changes with support groups.

**Ideal Candidate:**

• High standards and a strong work ethic.
• Resourcefulness and a proactive approach.
• Creativity and originality.
• Adaptability, willingness to pivot, and eagerness to learn.

The Technology Infrastructure Manager is responsible for overseeing the installation and maintenance of computer systems, hardware, and networks to ensure optimal performance. This role involves collaborating with team members to lead and train a group of skilled IT professionals.

• Key Responsibilities:
• Develop and implement robust policies related to network security, disaster recovery, and IT infrastructure to safeguard company assets.
• Analyze resource utilization and develop strategies to optimize system efficiency.
• Establish measurable IT goals and maintain an up-to-date IT roadmap to guide future development.
• Regularly monitor and analyze the success of IT initiatives and projects, continually evaluating new technologies and tools for integration into existing systems.
• Direct the activities of the help desk to provide timely support for users' IT needs.
• Lead the implementation of new technology projects to enhance existing systems.
• Perform ongoing maintenance and support for all hardware, software, and network components to prevent downtime and ensure business continuity.

Requirements:

• Proven experience in managing technology infrastructure.
• Excellent leadership and communication skills.
• Able to analyze complex technical issues and develop effective solutions.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

• You'll act as the Technical Expert for Operational Technology systems (Engineering) by providing necessary IT solutions for existing and new systems.
• You'll prepare and maintain updated system inventory, design, guidelines, standards, and architecture documentation in required corporate tools.
• You'll manage and maintain dashboards, departmental documents and ensure integrity of the data
• You'll evaluate and propose new solutions that will support the transformation of the Operational Technology systems.
• You'll assist with the Budgeting and related tasks to ensure efficient use of the department budget.
  

• You should be educated to a Bachelor’s Degree in Computer Science/ Computer Engineering or any related streams, acquired 5 – 7 years of relevant & overall experience
• You’ll have experience in IT Infrastructure tools (Server, Network, Security, Database)
• You’ll have experience in Data Analytics platforms (Tableau, Power BI)
• You'll have domain Knowledge in the following Airport Systems (Security Systems, Screening Systems, BHS, FM Systems, Special Airport Systems)
  

As an Infrastructure Support Engineer , you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

• Handle and respond to employee requests via corporate communication platforms
• Troubleshoot and resolve technical problems involving infrastructure services
• Work closely with cross-functional teams to design and implement system upgrades and solutions
• Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
• Create and maintain documentation of technical procedures and user manuals for reference
• Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

• A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
• Proficiency in Linux operating systems and general infrastructure services
• Excellent communication skills, with fluency in English
• A strong desire for continuous learning and professional growth
• Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM?

• Exciting challenges with ample opportunities for personal and professional growth
• A welcoming international team of highly qualified professionals
• Cutting-edge hardware and technology
• Phenomenally great Dubai office
• 40 paid days off

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As anInfrastructure Support Engineer, you will play a key role in our team, delivering specialized technical assistance to our company employees, including quantitative researchers, developers, etc. Your responsibilities will include advanced troubleshooting, conducting root cause analysis, and implementing effective solutions to maintain system performance and reliability.

WHAT YOU'LL BE DOING:

• Handle and respond to employee requests via corporate communication platforms
• Troubleshoot and resolve technical problems involving infrastructure services
• Work closely with cross-functional teams to design and implement system upgrades and solutions
• Conduct proactive analysis of infrastructure-related issues and propose improvement recommendations
• Create and maintain documentation of technical procedures and user manuals for reference
• Perform on-site maintenance of servers, Wi-Fi, and corporate equipment as needed

WHAT WE LOOK FOR IN YOU:

• A Bachelor's degree in Computer Science, Information Technology, or a similar discipline
• At least 2 years of experience in IT support roles
• Strong problem-solving abilities with the capacity to manage multiple issues simultaneously
• Proficiency in Linux operating systems and general infrastructure services
• Excellent communication skills, with fluency in English
• A strong desire for continuous learning and professional growth
• Familiarity with scripting languages like Python or Bash is an advantage

WHY SHOULD YOU JOIN OUR TEAM?

• Exciting challenges with ample opportunities for personal and professional growth
• A welcoming international team of highly qualified professionals
• Cutting-edge hardware and technology
• Phenomenally great Dubai office
• 40 paid days off

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

This role is based in our Dubai headquarters and requires in-office presence. Are you currently located in Dubai or planning to relocate soon? *

I live in Dubai

I live in the UAE but outside Dubai

I currently live outside the UAE but plan to relocate

I do not plan to relocate to Dubai

Do you have any ITIL or similar certifications? *

Please find the job description below:

VIVA is the first food discounter supermarket chain in the UAE and Oman, offering high-quality products at affordable prices. Established in 2018, VIVA has become a trusted household name. Our mission is to create a convenient and enjoyable shopping experience, offering everything from fresh produce and groceries to household essentials and specialty items. We currently operate 87 stores across the UAE and 4 in Oman, designed to provide a seamless shopping experience. Our stores are strategically located for easy access. Our vision & mission is to be the food value destination by delivering our FRESHER, CHEAPER, BETTER promise every day and earning customer lifetime loyalty.

1. IT Infrastructure Management
   • Develop and execute the IT infrastructure roadmap to ensure scalability, security, and support for current and future needs.
   • Maintain and manage the company's IT infrastructure, including hardware, servers, networks, and cloud environments efficiently and cost-effectively.
   • Set up IT systems in new territories and for expansion in existing ones; oversee design, implementation, upgrades, and maintenance of infrastructure solutions.
   • Monitor system performance and implement improvements for optimal operation.
   • Drive cost-saving initiatives through automation, consolidation, and cloud optimization.
   • Oversee procurement of IT equipment efficiently.
   • Maintain IT asset inventory and documentation.
2. Security & Compliance
   • Implement and maintain cybersecurity measures to protect assets.
   • Ensure compliance with organizational standards and regulations.
   • Collaborate with security teams to mitigate risks and respond to incidents.
3. Network & Cloud Management
   • Monitor and maintain network performance.
   • Manage user access controls and authentication.
   • Implement security measures for infrastructure and data protection.
4. IT Support
   • Develop IT support policies and procedures to ensure customer satisfaction.
   • Manage the service desk for incident and request resolution.
   • Oversee hardware and software setup, configuration, and troubleshooting.
5. Vendor Management
   • Manage relationships with vendors and contractors.
   • Negotiate contracts and ensure vendor performance standards.
   • Oversee procurement of IT equipment and services.
6. Risk Management and Compliance
   • Identify risks and establish mitigation measures.
   • Ensure compliance with regulations and policies.
   • Implement disaster recovery and business continuity plans.

• 15+ years of comprehensive IT experience, with at least 10 years in infrastructure and support roles.
• Experience in the retail industry is mandatory; discount grocery retail experience is a plus.
• Proven leadership in multi-country operations and sourcing.
• Background in startups and enterprise transformation projects.

• Bachelor’s or Master’s degree in IT, Computer Science, or Engineering.

Landmark Group:

One of the largest retail and hospitality organizations in the Middle East, North Africa, and India, overseeing digital, enterprise, e-commerce, and various operational functions, committed to delivering a seamless digital experience.

Website: