20 Technology Roles jobs in the United Arab Emirates

Unlock your potential in a dynamic and fast-paced customer support environment. We're seeking a skilled Customer Support Consultant to join our team.

As a Customer Support Consultant, you will be the primary point of contact for our clients' customers, providing exceptional support via chats, emails, and other communication channels. You will work closely with our development teams to resolve technical issues and implement solutions that meet our clients' needs.

Our ideal candidate is a highly motivated and organized individual with excellent communication skills, a strong attention to detail, and a passion for delivering exceptional customer experiences.

• Native Japanese and English communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

• Flexible schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Our company provides secure technical, customer support, and CX services for tech companies around the globe. We have multiple hubs worldwide and welcome people with various backgrounds and experiences.

We treat all candidates equally and fairly, regardless of their characteristics such as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law.

Are you passionate about providing exceptional customer service?

Join our global team as a Customer Support Consultant and thrive in a multicultural environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

We are looking for a skilled professional to provide top-notch support via chats, emails, and other communication channels. As a Customer Support Consultant, you will be responsible for:

• Building long-lasting relationships with customers
• Meeting team KPIs
• Staying up-to-date with cutting-edge technology
• Handling sensitive information securely
• Applying the latest customer happiness practices
• Maintaining working knowledge of our products and services
• Communicating effectively with developers and other departments

To succeed in this role, you will need:

• Native Japanese and English communication skills
• At least 6 months of experience in a customer support role
• Personal or professional experience in crypto is a must
• Strong analytical and research skills
• A positive and responsible attitude
• A personal laptop or computer with at least 8Gb of RAM and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

It would be great if you have:

• Experience with CRM systems
• Experience in crypto/finance

As a valued member of our team, you can expect:

• A flexible schedule
• The opportunity to work fully remotely
• An inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

SupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Unlock Your Potential in a Multicultural Environment

Are you passionate about technology and looking for a new challenge? Our company offers the perfect opportunity to grow your skills and achieve your goals. As a Customer Support Consultant, you will work with clients from around the world, communicating in multiple languages and adapting to diverse cultural backgrounds.

As a member of our team, you will be part of a dynamic and inclusive environment that values individuality and creativity. We believe in empowering our employees to take ownership of their roles and make meaningful contributions to our success.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to analyze complex issues and develop creative solutions. Strong analytical and research skills are also essential, as is a positive and responsible attitude.

We offer a range of benefits and perks to support your growth and well-being, including flexible scheduling, remote work opportunities, and access to paid training and development programs. Our commitment to diversity and inclusion means that everyone has an equal chance to succeed, regardless of background or experience.

Our global presence and multicultural environment offer endless opportunities for professional growth and personal development. If you're passionate about technology and eager to make a difference, join us today and unlock your potential!

We are seeking a highly skilled Tech Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintaining the smooth functioning of our systems, networks, and technology infrastructure.

Your primary duties will include:

• Providing technical assistance for hardware, software, and networking issues.
• Installing, configuring, and maintaining computer systems and applications.
• Monitoring and troubleshooting system performance to ensure minimal downtime.
• Managing user accounts, email configurations, and system access.
• Performing routine system updates, patches, and backups.
• Ensuring network security by monitoring and addressing vulnerabilities.
• Supporting staff with IT-related queries and providing timely resolutions.
• Maintaining IT inventory and documentation for systems and assets.

To be successful in this role, you will need:

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Support Engineer or in a similar technical role.
• Strong knowledge of Windows/Linux operating systems and networking protocols.
• Familiarity with troubleshooting hardware, printers, and office IT equipment.
• Good understanding of cybersecurity practices and data protection.
• Ability to prioritize tasks, manage time effectively, and work independently.
• Excellent problem-solving and communication skills.

Becoming part of our team as a Tech Support Specialist offers you the chance to play a vital role in maintaining our IT stability and efficiency. If you have the passion and skills to keep technology running smoothly, we would be glad to welcome you on board.

Unlock Your Potential as a Customer Support Expert

You have a unique chance to contribute to the success of leading SaaS, software, and hardware solutions. We offer a flexible schedule and the opportunity to work fully remotely as a customer support consultant today.

Fulfilling Key Responsibilities:

• Deliver exceptional customer support via chats and emails
• Bld positive relationships with customers
• Meet team KPIs
• Stay up-to-date with cutting-edge technology
• Work securely with customers' sensitive information

We are seeking a skilled and proactive IT professional to join our team. In this role, you will be responsible for installing, configuring, and maintaining IT systems to ensure optimal performance, security, and reliability.

Key responsibilities include installing and configuring employee computer systems, desktops, laptops, mobile devices, software, backups, network infrastructure, and other IT devices. You will also configure and manage firewalls, VPNs, IDS/IPS, and load balancers to ensure high availability and secure access.

Diagnosing and troubleshooting software, networking, and hardware issues is another critical aspect of this role. Monitoring and managing backups, antivirus, and email security systems, as well as supporting and managing cloud services such as AWS and Azure, are essential responsibilities.

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in desktop support or a similar technical support role.
• Extensive experience with Microsoft 365, including Exchange Online, SharePoint, and OneDrive.
• Strong knowledge of Manage Engine, Intune, Active Directory, Group Policy, and other Windows Server roles and features.
• Familiarity with security best practices and compliance standards.
• Ability to work independently and as part of a team.

TOPPAN offers a collaborative and dynamic work environment where trust and innovation drive everything we do. Our company culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun.

As an Equal Opportunity Employer, we welcome applications from qualified candidates without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.

Job Description:

As a Customer Support Expert, you will be the first point of contact for our clients' customers, providing timely and effective support via chats, emails, and phone calls. Your primary goal is to build strong relationships with customers, understand their needs, and resolve issues efficiently.

You will work closely with our development team to identify and escalate technical issues, ensuring seamless communication between departments.

Your responsibilities will include:

• Providing excellent customer service, responding promptly to inquiries, and resolving issues in a professional and courteous manner.
• Building trust and rapport with customers, understanding their needs, and tailoring your responses to meet their expectations.
• Maintaining accurate records of customer interactions, including tickets, emails, and phone calls.
• Collaborating with internal teams to resolve complex issues, escalating when necessary.
• Staying up-to-date with product knowledge, attending training sessions, and participating in knowledge-sharing initiatives.
• Contributing to process improvements, suggesting new ideas, and implementing changes to enhance customer satisfaction and team efficiency.

• Native English language skills (written and spoken).
• At least 6 months of experience in a customer-facing role, preferably in a technical support environment.
• Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
• A positive attitude, with a passion for delivering exceptional customer experiences.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team.
• A personal or professional background in crypto/finance is highly desirable.

• Flexible working hours and remote work options.
• Ongoing training and development opportunities.
• A dynamic and inclusive work environment, with a diverse team of experts from around the world.
• A competitive salary and bonus structure.
• The chance to work with cutting-edge technology and innovative products.
• Regular feedback and coaching to help you grow and develop in your role.

We are seeking a Support Engineer to provide quality support services and proactive preventative maintenance in a fast-paced financial environment. This is a hands-on role requiring the ability to handle various priorities with expertise and exceptional judgment.

Key qualifications and skills for this role include an educational background in the service sector, strong English communication skills, and working knowledge of MS Office software packages.

We are a global logistics company dedicated to connecting people and improving lives through trade. Our team is highly motivated and our culture focuses on delivering high-quality service and achieving sustainability goals.

• Self-motivated and able to work under pressure
• Foster good relationships and interpersonal skills