11 Technology Roles jobs in the United Arab Emirates

We are seeking an experienced IT professional to fill a key role within our organization. As an IT Support Specialist, you will be responsible for providing technical assistance and support to internal teams.

Responsibilities include:

1. Configuring and troubleshooting network devices, such as routers, switches, firewalls, and wireless access points.
2. Managing network infrastructure and device configurations.
3. Providing server configuration and IT project management expertise.
4. Resolving technical issues related to hardware and software.
5. Developing strong communication skills in English.

Requirements:

To be successful in this role, you should possess the following qualifications:

1. Proficiency in configuring and troubleshooting network devices.
2. Strong understanding of network infrastructure and device configurations.
3. Experience with server configuration and IT project management.
4. Skilled in technical support and troubleshooting hardware/software issues.
5. Excellent communication skills in English.

Apply Now:

We are seeking a highly skilled and experienced Tech Support Specialist to join our team. This is an exciting opportunity for someone who enjoys working with technology, troubleshooting issues, and providing top-notch support to our clients.

• Provide technical assistance to clients via phone, email, or in-person support
• Analyze and troubleshoot technical problems using various tools and software
• Collaborate with internal teams to resolve complex technical issues
• Develop and implement tools to automate key areas of software engineering and delivery
• Support the development and implementation of new technologies and systems
• Conduct regular maintenance tasks to ensure optimal system performance

• Proven experience supporting Windows and Linux-based applications
• Hands-on experience with Windows and Linux servers across virtualised, cloud-based, and bare metal environments
• Development and scripting skills in Python (preferred), C++, C#, Java, PowerShell, Ruby
• Familiarity with DevOps tools such as Grafana, Kibana, Puppet, Docker, Bamboo, Terraform, Kubernetes and GitLab
• Minimum of six years' experience in user support and systems management within multicultural and multinational environments
• Experience working with heterogeneous database technologies
• Knowledge of cloud technologies

• Competitive salary and benefits package
• Ongoing training and professional development opportunities
• Collaborative and dynamic work environment

• A chance to work with cutting-edge technologies and tools
• A collaborative and dynamic work environment
• Ongoing training and professional development opportunities

Job Description:

• We are seeking a skilled Tech Support Specialist to provide technical assistance to end-users across various IT systems. Your expertise in troubleshooting and resolving complex issues will ensure seamless system availability, efficiency, and performance.
• You will be responsible for developing, implementing, and updating policies, procedures, user manuals, and standard forms to align with the organization's overall objectives.
• Maintenance of end-user devices and equipment is crucial for operational continuity. Regular preventive maintenance and timely repairs will guarantee optimal system operability.
• Installing operating systems, software, and applications on devices and equipment requires meticulous attention to detail. You will ensure that these installations meet the required sustainability standards.
• Analyze incoming requests/reports, monitor common issues, document findings, and recommend solutions to resolve technical problems.
• You will update and refine module functionality to ensure that ADAA's applications meet user information requirements. Modules should continue to reflect business processes.
• Pilot testing of technical module configurations, end-user systems, and devices will ensure that they meet the required level of functionality and reliability.
• To maintain ADAA's capability to maintain systems and capitalize on new opportunities, you must stay informed about technical developments, configurations, and setups from various systems.
• Your primary interface with users seeking IT support involves receiving calls, emails, and service desk tickets. Record and track requests, incidents, and complaints, and keep callers updated on request status and progress.
• Identify internal and external stakeholders' requirements for technical support and information, respectively, and study their expectations. Follow the designed framework to meet these requirements.
• Adhere to all corporate policies, procedures, and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
• Respond to section-related queries and provide necessary support to relevant organizational units and employees as needed.
• Demonstrate compliance with ADAA's values, Code of Business Conduct, and ethics at all times to establish a value-driven culture within the Authority.

Requirements:

• Excellent problem-solving skills and ability to work under pressure.
• Strong analytical and communication skills.
• Familiarity with IT systems and hardware.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• High level of integrity and discretion when handling sensitive information.

Benefits:

• Ongoing training and professional development opportunities.
• A supportive and collaborative work environment.
• The chance to make a meaningful contribution to the organization's success.

Others:

• This role is an excellent opportunity for those who thrive in dynamic environments and are passionate about delivering exceptional results.

As a desktop support engineer, you will be responsible for providing technical support to our employees and ensuring that desktop systems, software applications, and network connectivity run smoothly.

• Provide first-line technical support to users with hardware and software issues.
• Diagnose and troubleshoot desktop and system problems in a timely manner.
• Install, configure, and upgrade desktops, laptops, and related hardware.
• Manage user accounts within Active Directory environments.
• Assist with the deployment and maintenance of software and updates.
• Coordinate with the IT team for network troubleshooting and server issues.
• Document support processes and maintain accurate support records.
• Provide training and guidance to users on IT processes and procedures.

Responsibilities:

• Ensure compliance with company policies and IT security standards.
• Monitor system performance and make recommendations for improvements.
• Assist in the planning and execution of large-scale IT projects and upgrades.

Requirements:

• Bachelor's degree in Computer Science or related field is preferred.
• At least two years of experience in a desktop support role is required.
• Strong knowledge of Windows and Mac operating systems is essential.
• Proficiency with Active Directory and common network protocols is necessary.
• Excellent verbal and written communication skills are required.
• Ability to troubleshoot and resolve technical issues efficiently is expected.
• Familiarity with remote support tools and VPN technologies is beneficial.

We are seeking a Support Specialist to join our team. The successful candidate will be responsible for providing immediate response to customer inquiries, working closely with customers to understand their needs and develop effective solutions.

• Provide technical support to customers via phone, email, or chat.
• Collaborate with cross-functional teams to resolve complex issues.
• Develop and implement process improvements to enhance customer satisfaction.

• Bachelor's degree in Computer Science or related field.
• Proven experience in software development and support.
• Excellent communication and problem-solving skills.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

We are a leading provider of innovative technology solutions. Our mission is to deliver exceptional customer experiences through seamless support and cutting-edge products.

A prestigious organization in Abu Dhabi is seeking an Arabic speaking IT Help Desk Support Officer to join their team.

• Work closely with the IT Manager and receive direct instructions to ensure seamless technical support.


• Install, configure, monitor and maintain computer systems, software applications, operating systems and network devices.


• Troubleshoot and repair software, computer systems and network problems to minimize downtime.


• Manage user access to the network and provide technical assistance as needed.

• Bachelor's degree in Information Technology, Computer Science or equivalent.


• IT standard industry certification is advantageous.


• Minimum 2 years of experience in a similar position.


• Valid UAE driving license for travel to client sites.

• The ideal candidate will have excellent interpersonal and communication skills, with the ability to work cooperatively and independently.


• Previous customer service experience is beneficial.


• Technical ability to support primarily Windows-based server and workstation platforms.

This is an exciting opportunity to join a dynamic team and contribute to the success of the organization.

This role is responsible for providing technical support to customers, ensuring they receive high-quality service and resolution to their issues in a timely manner.

Key Responsibilities:

• Install, maintain, and repair equipment within an assigned territory/region to ensure continuity of customer operations.

• Own customer problems or incidents until resolved to satisfaction and compliance with agreed-upon Service Level Agreements.

• Perform work on products and services of low complexity, including financial/ATM products, making minor repairs and replacing components on Tier I equipment such as PCs, workstations, peripherals, printers, front-end POS systems, Second Line Maintenance on ATMs and kiosks, and single pocket proof encoders.

Requirements:

• High School Diploma or equivalent required. 0-1 years of related experience preferred.

• Ability to work with Microsoft Office suite and Windows operating systems.

• Experience in PC Hardware Maintenance and support, A+ Certification, and ITE or Polytechnic in Electronics and Communications Engineering desired.

• Strong mechanical/electrical aptitude, ability to work under pressure, meet deadlines, and produce high-quality work.

Benefits:

• Opportunities for professional growth and development.

• Collaborative work environment.

• Recognition and rewards for outstanding performance.

• Flexible scheduling options to accommodate work-life balance.

Job Title: Medical Equipment Specialist

We are seeking a skilled professional to install, maintain, and repair medical devices at healthcare facilities. This role involves frequent travel, direct interaction with medical staff, and ensuring that critical equipment operates safely and efficiently.

• Install and configure medical devices and systems at hospitals, clinics, or labs

• Perform routine maintenance, calibrations, and safety checks in accordance with manufacturer specifications and regulatory standards

• Troubleshoot and repair equipment issues onsite or remotely

• Train end-users on proper operation and maintenance of medical equipment

• Maintain service records, reports, and documentation of visits and repairs

• Collaborate with technical support, sales, and engineering teams as needed

• Ensure timely response and resolution of service requests in the assigned region

• Bachelor's degree in Biomedical Engineering, Electronics, or related field

• 1–3 years of experience in field service, biomedical, or technical support roles

• Strong understanding of medical equipment (e.g., imaging, monitoring, diagnostic, or laboratory systems)

• Ability to read technical manuals, schematics, and service documentation

• Willingness to travel frequently and work flexible hours based on client needs

• Excellent communication and interpersonal skills

• Valid driver's license required for onsite visits

• Bonus: Certification in BMET or experience with ISO/FDA-regulated environments

• Work with cutting-edge medical technologies that impact lives

• Autonomy in managing service schedules and field operations

• Diverse role with exposure to various healthcare environments

• Competitive compensation, travel allowances, and benefits package

• Professional development and certification support

• Participate in a mission-driven team improving healthcare through technology

To apply, please submit:

• Your resume or CV
• A short cover letter outlining your relevant experience
• Availability for travel or preferred regions
• (Optional) Certifications and salary expectations

Job Title: Customer Support Representative

Location: Remote (Based in Dubai)

Industry: Travel Technology

Employment Type: Full-time

About the Company:

We are a rapidly growing travel tech company revolutionizing how people plan, book, and experience travel. With a focus on innovative solutions, seamless user experiences, and global reach, we aim to make travel more accessible and enjoyable for everyone.

Position Overview:

We are looking for a highly motivated and empathetic Customer Support Representative to join our team remotely in Dubai. In this role, you will be the first point of contact for our customers, ensuring prompt, professional, and solution-focused support across multiple communication channels.

Key Responsibilities:

• Provide timely and accurate customer support via chat, email, and phone.
• Resolve travel-related queries including booking issues, payment concerns, itinerary changes, cancellations, etc.
• Guide customers on how to use the platform and troubleshoot technical problems.
• Maintain customer satisfaction by delivering outstanding service.
• Liaise with internal departments to ensure prompt resolution of complex cases.
• Document and categorize customer interactions and feedback for continuous improvement.
• Stay up-to-date with travel trends, product updates, and system enhancements.

Requirements:

• Based in Dubai and legally eligible to work in the UAE.
• Proven experience (1-3 years) in customer support, preferably in travel, hospitality, or tech industries.
• Excellent communication skills in English; proficiency in Arabic or other languages is a plus.
• Tech-savvy with strong problem-solving skills and attention to detail.
• Ability to work independently and adapt to a fast-paced, remote work environment.
• Flexibility to work in shifts, including weekends or public holidays, as required.

What We Offer:

• Competitive salary and performance-based incentives.
• Remote work flexibility within Dubai.
• Opportunity to work with a global team in a high-growth industry.
• Professional development and training.
• Travel discounts and perks.