7 Technology Solutions jobs in the United Arab Emirates

Join to apply for the VP of Omnichannel Technology Solutions role at Chalhoub Group

Join to apply for the VP of Omnichannel Technology Solutions role at Chalhoub Group

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INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
What You'll Be Doing
This is a fantastic opportunity for a VP of Omnichannel (Retail and Supply Chain & Digital Technology) to join a renowned retail group in the Middle East, working as part of the Group’s Technology function. Our VP of Omnichannel Technology will collaborate with Business Technology Partners and key stakeholders to support cross-functional transformation programmes and key Technology projects across the Group.
They will be instrumental in building relationships, managing multiple stakeholders, and communicating effectively at all organizational levels, demonstrating high emotional intelligence and strong influencing skills. This role involves understanding the technology needs of the business and creating innovative, customer-centric solutions that drive value, purpose, and growth.
Key Responsibilities

• To undertake high level technical architecture & design oversight of the Retail & Supply Chain & Digital Tech products working with product development teams both onshore/offshore and 3rd parties.
• Responsible for the design, development, execution, and delivery of retail & supply chain & digital technology strategies and products, utilizing Agile methodologies and product teams to drive business growth and enhance customer experience.
• Act as the focal point and ultimately the Technology leader for all Retail and Supply Chain Technology & Digital solutions, advising your stakeholders on the Technology roadmap as well as the wider Group Technology roadmap across the Technology Leadership Team
• Work with the CDTO to shape the future technology and solution roadmap for Operations, ensuring a thorough understanding of Operations strategies, expected outcomes, deliverables, and the value that needs to be generated from technology, while identifying potential enhancements to products and platforms that will drive business value.
• Chair and present the progress of the Retail & Supply Chain & Digital Technology roadmaps to the Executive Board.
• Ensures that Operations / Retail and Supply Chain / Digital Tech solution requirements are defined, groomed and planned effectively for DevSecOps delivery management
• Actively manages the operational activity of external vendors and delivery partners supporting solution design/build activity
• Pro-actively manages and mitigates delivery risks, ensuring prompt escalation and resolution
• Ensures the successful management of the service transition process from project to business-as-usual
• Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements, running costs are within plan, and work collaboratively to continually enhance the product quality and avoid 'technical debt' (outdated technical components)
• Oversee the development and maintenance of digital and retail & supply chain systems for example systems such, CRM, Loyalty, Ecommerce, POS, Planning, Merchandising and Warehouse Management, ensuring optimal performance and usability.
• Collaborate with the Chief Omnichannel Officer and Chief Operation Officer, VP of Products and various directors within the business, as well as cross-functional teams, to drive omnichannel initiatives and define strategies that create seamless customer experiences across all touchpoints while delivering technology elements.
• Enhance our Agile and SAFe Agile methodologies to increase speed to market and adaptability to changing business requirements.
• Extensive knowledge of managing budgets. Manages the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets
• The ability to construct detailed TCOs and business cases
  

• Bachelor's degree in Computer Science, Engineering, Business, or a related field; undergraduate degree in Computing or Mathematics is preferred; Master’s degree is also preferred
• A solid background and experience in the Retail, Supply Chain, Delivery and Digital Technology domains experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties).
• Indepth experience in the application of technology to business processes and have a good understanding of Retail and Supply Chain and Digital Technology platforms.
• Experience of Agile and Waterfall software development lifecycles.
• Previous experience of software development / coding during their career.
• Demonstrated ability to build consensus and lead amongst diverse stakeholders.
• 15+ years of experience in digital technology leadership roles, with a focus on e-commerce and mobile website development, along with extensive post-graduate experience in Supply Chain and Retail-related solutions, ideally in business-facing IT and digital roles.
• Proven experience working with Salesforce Commerce Cloud and other ecommerce platforms.
• Strong understanding of customer KPIs and metrics, with the ability to analyze data and drive insights.
• Experience managing large teams of 50+ resources, including both onshore and offshore teams.
• Strategic thinker with a demonstrated ability to solve complex problems and drive business results.
• Experience in developing and mentoring talent, with a focus on building high-performing teams.
• Deep understanding of how digital and retail organisations manage their end-to-end product flow, from buying and assortment through to ultimate customer fulfilment
• Possess a good working knowledge of the digital, retail and supply chain business landscapes as well as a familiarisation of processes across the retail, supply chain and digital domains cross industries
  

• Seniority levelExecutive

• Employment typeFull-time

• Job functionInformation Technology
• IndustriesRetail Luxury Goods and Jewelry

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Job Overview: Lead business development efforts in the UAE government sector as a seasoned Senior Software Solutions Sales Manager.

Key Responsibilities:

• Drive end-to-end sales cycles for software solutions targeting UAE government clients.
• Establish and maintain strong relationships with key government stakeholders and decision-makers.
• Understand client needs and propose tailored software solutions aligned with public sector requirements.
• Collaborate with technical and pre-sales teams to develop winning proposals and presentations.
• Identify and convert new opportunities across government ministries, authorities, and public entities.
• Ensure CRM is updated with accurate sales pipeline data and provide regular reporting to leadership.
• Represent the company at government and technology events to strengthen visibility and brand trust.

Required Qualifications:

• Proven track record of at least 5+ years of software solutions selling in the UAE, specifically to government clients.
• Arabic native speaker with excellent English communication (written and verbal).
• Deep understanding of government procurement processes and decision-making cycles.
• Strong network within Abu Dhabi government entities is highly desirable.
• Ability to build trust and manage high-level strategic relationships.
• Bachelor's degree in Business, IT, Engineering, or a related field (MBA is a plus).

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What you'll be doing

This is a fantastic opportunity for a VP of Omnichannel (Retail and Supply Chain & Digital Technology) to join a renowned retail group in the Middle East, working as part of the Group’s Technology function. Our VP of Omnichannel Technologywill collaborate with Business Technology Partners and key stakeholders to support cross-functional transformation programmes and key Technology projects across the Group.

They will be instrumental in building relationships, managing multiple stakeholders, and communicating effectively at all organizational levels, demonstrating high emotional intelligence and strong influencing skills. This role involves understanding the technology needs of the business and creating innovative, customer-centric solutions that drive value, purpose, and growth.

Key Responsibilities:

• To undertake high level technical architecture & design oversight of the Retail & Supply Chain & Digital Tech products working with product development teams both onshore/offshore and 3 rd parties.

• Responsible for the design, development, execution, and delivery of retail & supply chain & digital technology strategies and products, utilizing Agile methodologies and product teams to drive business growth and enhance customer experience.

• Act as the focal point and ultimately the Technology leader for all Retail and Supply Chain Technology & Digital solutions, advising your stakeholders on the Technology roadmap as well as the wider Group Technology roadmap across the Technology Leadership Team

• Work with the CDTO to shape the future technology and solution roadmap for Operations, ensuring a thorough understanding of Operations strategies, expected outcomes, deliverables, and the value that needs to be generated from technology, while identifying potential enhancements to products and platforms that will drive business value.

• Chair and present the progress of the Retail & Supply Chain & Digital Technology roadmaps to the Executive Board.

• Ensures that Operations / Retail and Supply Chain / Digital Tech solution requirements are defined, groomed and planned effectively for DevSecOps delivery management

• Actively manages the operational activity of external vendors and delivery partners supporting solution design/build activity

• Pro-actively manages and mitigates delivery risks, ensuring prompt escalation and resolution

• Ensures the successful management of the service transition process from project to business-as-usual

• Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements, running costs are within plan, and work collaboratively to continually enhance the product quality and avoid 'technical debt' (outdated technical components)

• Oversee the development and maintenance of digital and retail & supply chain systems for example systems such, CRM, Loyalty, Ecommerce, POS, Planning, Merchandising and Warehouse Management, ensuring optimal performance and usability.

• Collaborate with the Chief Omnichannel Officer and Chief Operation Officer, VP of Products and various directors within the business, as well as cross-functional teams, to drive omnichannel initiatives and define strategies that create seamless customer experiences across all touchpoints while delivering technology elements.

• Enhance our Agile and SAFe Agile methodologies to increase speed to market and adaptability to changing business requirements.

• Extensive knowledge of managing budgets. Manages the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets

• The ability to construct detailed TCOs and business cases

What you’ll need to succeed

• Bachelor's degree in Computer Science, Engineering, Business, or a related field;
  undergraduate degree in Computing or Mathematics is preferred; Master’s degree is also preferred
• A solid background and experience in the Retail, Supply Chain, Delivery and Digital Technology domains experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties).
• Indepth experience in the application of technology to business processes and have a good understanding of Retail and Supply Chain and Digital Technology platforms.
• Experience of Agile and Waterfall software development lifecycles.
• Previous experience of software development / coding during their career.
• Demonstrated ability to build consensus and lead amongst diverse stakeholders.
• 15+ years of experience in digital technology leadership roles, with a focus on e-commerce and mobile website development, along with extensive post-graduate experience in Supply Chain and Retail-related solutions, ideally in business-facing IT and digital roles.
• Proven experience working with Salesforce Commerce Cloud and other ecommerce platforms.
• Strong understanding of customer KPIs and metrics, with the ability to analyze data and drive insights.
• Experience managing large teams of 50+ resources, including both onshore and offshore teams.
• Strategic thinker with a demonstrated ability to solve complex problems and drive business results.
• Experience in developing and mentoring talent, with a focus on building high-performing teams.
• Deep understanding of how digital and retail organisations manage their end-to-end product flow, from buying and assortment through to ultimate customer fulfilment
• Possess a good working knowledge of the digital, retail and supply chain business landscapes as well as a familiarisation of processes across the retail, supply chain and digital domains cross industries

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What you'll be doing

This is a fantastic opportunity for a VP of Omnichannel (Retail and Supply Chain & Digital Technology) to join a renowned retail group in the Middle East, working as part of the Group’s Technology function. Our VP of Omnichannel Technologywill collaborate with Business Technology Partners and key stakeholders to support cross-functional transformation programmes and key Technology projects across the Group.

They will be instrumental in building relationships, managing multiple stakeholders, and communicating effectively at all organizational levels, demonstrating high emotional intelligence and strong influencing skills. This role involves understanding the technology needs of the business and creating innovative, customer-centric solutions that drive value, purpose, and growth.

Key Responsibilities:

• To undertake high level technical architecture & design oversight of the Retail & Supply Chain & Digital Tech products working with product development teams both onshore/offshore and 3rd parties.

• Responsible for the design, development, execution, and delivery of retail & supply chain & digital technology strategies and products, utilizing Agile methodologies and product teams to drive business growth and enhance customer experience.

• Act as the focal point and ultimately the Technology leader for all Retail and Supply Chain Technology & Digital solutions, advising your stakeholders on the Technology roadmap as well as the wider Group Technology roadmap across the Technology Leadership Team

• Work with the CDTO to shape the future technology and solution roadmap for Operations, ensuring a thorough understanding of Operations strategies, expected outcomes, deliverables, and the value that needs to be generated from technology, while identifying potential enhancements to products and platforms that will drive business value.

• Chair and present the progress of the Retail & Supply Chain & Digital Technology roadmaps to the Executive Board.

• Ensures that Operations / Retail and Supply Chain / Digital Tech solution requirements are defined, groomed and planned effectively for DevSecOps delivery management

• Actively manages the operational activity of external vendors and delivery partners supporting solution design/build activity

• Pro-actively manages and mitigates delivery risks, ensuring prompt escalation and resolution

• Ensures the successful management of the service transition process from project to business-as-usual

• Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements, running costs are within plan, and work collaboratively to continually enhance the product quality and avoid 'technical debt' (outdated technical components)

• Oversee the development and maintenance of digital and retail & supply chain systems for example systems such, CRM, Loyalty, Ecommerce, POS, Planning, Merchandising and Warehouse Management, ensuring optimal performance and usability.

• Collaborate with the Chief Omnichannel Officer and Chief Operation Officer, VP of Products and various directors within the business, as well as cross-functional teams, to drive omnichannel initiatives and define strategies that create seamless customer experiences across all touchpoints while delivering technology elements.

• Enhance our Agile and SAFe Agile methodologies to increase speed to market and adaptability to changing business requirements.

• Extensive knowledge of managing budgets. Manages the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets

• The ability to construct detailed TCOs and business cases

What you’ll need to succeed

• Bachelor's degree in Computer Science, Engineering, Business, or a related field;
  undergraduate degree in Computing or Mathematics is preferred; Master’s degree is also preferred
• A solid background and experience in the Retail, Supply Chain, Delivery and Digital Technology domains experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties).
• Indepth experience in the application of technology to business processes and have a good understanding of Retail and Supply Chain and Digital Technology platforms.
• Experience of Agile and Waterfall software development lifecycles.
• Previous experience of software development / coding during their career.
• Demonstrated ability to build consensus and lead amongst diverse stakeholders.
• 15+ years of experience in digital technology leadership roles, with a focus on e-commerce and mobile website development, along with extensive post-graduate experience in Supply Chain and Retail-related solutions, ideally in business-facing IT and digital roles.
• Proven experience working with Salesforce Commerce Cloud and other ecommerce platforms.
• Strong understanding of customer KPIs and metrics, with the ability to analyze data and drive insights.
• Experience managing large teams of 50+ resources, including both onshore and offshore teams.
• Strategic thinker with a demonstrated ability to solve complex problems and drive business results.
• Experience in developing and mentoring talent, with a focus on building high-performing teams.
• Deep understanding of how digital and retail organisations manage their end-to-end product flow, from buying and assortment through to ultimate customer fulfilment
• Possess a good working knowledge of the digital, retail and supply chain business landscapes as well as a familiarisation of processes across the retail, supply chain and digital domains cross industries
  

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Title:

Job Title: Manager/Sr. Manager Business Development Technology Solutions

Location: Dubai

Job Summary

The Manager/Sr. Manager of Business Development shall be responsible for Technology Solutions business across Middle East and Africa. With over 80 Process Licensed Technologies in our portfolio the role shall be focused on driving business growth in both conventional and energy transition projects. This role requires proactive approach for creating opportunities together with management skills with seamlessly navigating complex internal interfaces across Product Service Lines (PSL) Operations Finance and Legal while also understanding and navigating client organizations to foster strong partnerships. The ideal candidate will have deep energy industry domain knowledge combined with business development and negotiation skills.

Key Responsibilities

• Achieve and exceed revenue/Job Income targets and KPIs demonstrating a track record of success in driving business growth and profitability in the key markets.
• Business development initiatives in MEA focusing on generating new leads in key regions such as Saudi Qatar and Sub-Sahara Africa.
• Strengthen market position within refining olefins and downstream chemicals segments.
• Identify and capitalize on business opportunities through in-depth knowledge of market dynamics regulatory landscape and industry trends.
• Forge and maintain strong relationships with senior stakeholders in NOCs IOCs EPC partners project developers and government agencies to foster collaboration and drive business growth.
• Lead high-quality bid and proposal processes working cross-functionally with technical (PSL) commercial and operations teams. Managing proposal development negotiation and contract signature.
• Create deal summaries highlighting in depth project details organization charts and action-closure plans
• Develop concise reporting summaries on key customer engagement. Including accurate updates to internal stakeholders.
• Represent the company at industry events conferences and networking opportunities to enhance brand visibility build strategic partnerships and identify potential business leads.

Qualifications

• At least 8 years within the energy industry with 5 years in business development or sales for Technology solutions.
• Background in Engineering/Technical preferred.
• Proven track record of success with key clients in the MEA region

• Experienced in operating at senior levels with clients and internal stakeholders.

• Strong English communication skills (written and verbal). Arabic (preferred)

• Strong commercial acumen negotiation skills and understanding of the local regulatory landscape.

Personal Qualities:

• Excellent communication skills and negotiation skills too close deals.
• Self Motivation and Drive A proactive approach to achieving sales target
• Strategic thinker who is also hands-on and delivery-focused.
• Ability to travel
• High level of integrity and personal credibility.
• Collaborative and team-oriented

Required Experience:

Manager

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from iSON Xperiences - Smarter Empathic AI

iSON Xperiences is currently seeking an experienced Insurance Technology Solutions Consultant to join our team in Dubai. This managerial-level position is ideal for professionals with a solid understanding of insurance business operations and technology implementation.

The successful candidate will act as a key link between client business needs and technical solutions—leading requirement gathering, preparing tailored client presentations, and delivering impactful product demonstrations. This role demands strong domain knowledge, technical expertise, and consulting experience.

• Analyze and translate client requirements into technical deliverables

• Deliver engaging presentations and product demonstrations to clients

• Collaborate with internal teams to support solution design and delivery

• Advise on best practices in digital transformation and insurance technologies

• 3–5 years of relevant experience

• Proven experience in the insurance industry (business + technology exposure)

• Solid technical background (software, architecture, or consulting)

• Strong communication and presentation skills

• Experience with SaaS or low-code/no-code platforms

• Understanding of insurance regulations and digital customer journeys

• Background in consulting or B2B solution delivery

Preferred Education:

• Bachelor’s degree in Business, Information Technology, or a related field

To apply, please send your CV to:

Join us and contribute to transforming the future of insurance technology across the region.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionEngineering and Information Technology
• IndustriesOutsourcing and Offshoring Consulting

Referrals increase your chances of interviewing at iSON Xperiences - Smarter Empathic AI by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.