356 Telecommunications jobs in the United Arab Emirates

Overview

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

As a Telecommunications Agent at SO/ Ras Al Khaimah, part of the All-Inclusive Collection , you will manage all guest and internal communications through the hotel’s PBX system. You will ensure accurate, prompt, and professional handling of telephone calls, messages, and requests, contributing to a seamless guest experience that reflects the bold, playful, and stylish SO/ brand identity.

• Operate the hotel’s PBX system efficiently, managing incoming and outgoing calls.
• Answer guest inquiries promptly and professionally, providing accurate information about hotel services, facilities, and local attractions.
• Transfer calls to the appropriate departments, ensuring smooth communication and guest satisfaction.
• Record, deliver, and follow up on guest messages accurately and in a timely manner.
• Assist with wake-up calls, conference call setups, and other communication requests from guests.
• Maintain confidentiality of guest information and ensure secure handling of messages and calls.
• Monitor and report any technical issues with the telecommunications system to management or the IT department.
• Coordinate with front office, housekeeping, F&B, and other departments to ensure timely response to guest requests.
• Maintain accurate records of calls, messages, and requests as per hotel standards.
• Uphold professional appearance, grooming, and SO/ brand service standards at all times.
• Follow health, safety, and hygiene policies while performing all duties.
• Assist with administrative or support tasks within the Front Office or Telecommunications department as needed.

• Previous experience in a PBX/telecommunications role within luxury hotels or resorts preferred.
• Excellent communication and telephone etiquette skills.
• Strong interpersonal and customer service skills with a guest-focused approach.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hotel operations and internal communication procedures.
• Professional appearance, confident demeanor, and alignment with SO/ brand identity.
• Fluency in English; additional languages are an advantage.
• Attention to detail, accuracy, and ability to handle confidential information.
• Flexible to work shifts, including weekends and holidays.

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city's largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.

As Telecommunications Agent, you will be responsible for the following duties:

• Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
• Write down messages accurately for our guests and deliver messages in a timely manner
• Handle guests' requests for DND (Do Not Disturb) and confidential status
• Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
• In case of emergency, to handle all communications for the hotel whilst serving as the communication center
• Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
• Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning
• In case of emergency, handle all communications for the hotel whilst serving as the communication center
• Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge

As Telecommunications Agent, we expect from you:

• Excellent organizational and effective communication skills
• Minimum 1-year experience in the same role in a luxury hotel is preferred
• Additional language will be a benefit

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

We are seeking a skilled Telecom Engineer to support the design and engineering of telecommunications systems for onshore oil and gas projects. The ideal candidate will have strong experience in FEED and Detailed Engineering, with familiarity in ADNOC or other Middle Eastern project standards being a significant advantage.

KEY RESPONSIBILITIES:

• Assist in the execution of telecom engineering activities from FEED through Detailed Design and provide support during construction phases.
• Develop engineering deliverables including:
• Telecom design basis
• Equipment specifications
• Data sheets
• Block diagrams
• Cable schedules
• Equipment layouts
• Ensure compliance with international standards and client-specific requirements, especially ADNOC specifications where applicable.
• Collaborate with other engineering disciplines (Instrumentation, Electrical, Process, Civil) to ensure effective telecom system integration.
• Support technical reviews, design validation workshops, and coordination meetings.
• Interface with vendors for technical clarifications and assist in vendor document reviews.
• Participate in the preparation of technical requisitions, bid evaluations, and procurement support.
• Ensure telecom designs meet safety, cybersecurity, and operational reliability standards.
• Support the lead telecom engineer in guiding junior team members when needed.

JOB QUALIFICATIONS:

• Bachelor's Degree in Electronics, Telecommunications, Electrical Engineering, or related field.
• 7-12 years of relevant experience in telecom engineering within the onshore oil and gas industry.
• Experience in FEED and Detailed Engineering phases is essential.
• Knowledge of telecom systems such as:
• Fiber Optics
• CCTV
• PAGA
• LAN/WAN networks
• Two-way radios
• Access control systems
• Telephony systems
• Familiarity with ADNOC standards or other major Middle Eastern clients is a plus.
• Good understanding of applicable international codes and standards (e.g., IEC, ITU, NEC, NFPA).

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

As a Telecommunications Agent at SO/ Ras Al Khaimah, part of the All-Inclusive Collection, you will manage all guest and internal communications through the hotel's PBX system. You will ensure accurate, prompt, and professional handling of telephone calls, messages, and requests, contributing to a seamless guest experience that reflects the bold, playful, and stylish SO/ brand identity.

Key Responsibilities:

• Operate the hotel's PBX system efficiently, managing incoming and outgoing calls.
• Answer guest inquiries promptly and professionally, providing accurate information about hotel services, facilities, and local attractions.
• Transfer calls to the appropriate departments, ensuring smooth communication and guest satisfaction.
• Record, deliver, and follow up on guest messages accurately and in a timely manner.
• Assist with wake-up calls, conference call setups, and other communication requests from guests.
• Maintain confidentiality of guest information and ensure secure handling of messages and calls.
• Monitor and report any technical issues with the telecommunications system to management or the IT department.
• Coordinate with front office, housekeeping, F&B, and other departments to ensure timely response to guest requests.
• Maintain accurate records of calls, messages, and requests as per hotel standards.
• Uphold professional appearance, grooming, and SO/ brand service standards at all times.
• Follow health, safety, and hygiene policies while performing all duties.
• Assist with administrative or support tasks within the Front Office or Telecommunications department as needed.

Qualifications

• Previous experience in a PBX/telecommunications role within luxury hotels or resorts preferred.
• Excellent communication and telephone etiquette skills.
• Strong interpersonal and customer service skills with a guest-focused approach.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hotel operations and internal communication procedures.
• Professional appearance, confident demeanor, and alignment with SO/ brand identity.
• Fluency in English; additional languages are an advantage.
• Attention to detail, accuracy, and ability to handle confidential information.
• Flexible to work shifts, including weekends and holidays.

Additional Information

What awaits you.

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

Company Description

At , we are redefining the financial landscape in the UAE as the region's go-to digital marketplace for insurance and personal finance solutions. As the first international venture of the Policybazaar Group, we are committed to making insurance and financial services simpler, smarter, and more accessible for everyone. Partnering with 35+ leading insurers and financial institutions, we offer a wide range of products, from comprehensive insurance plans to tailored lending solutions. Our platform is built on innovation and transparency, empowering customers to make informed financial decisions with ease and confidence. We're not just a marketplace; we're a partner in helping individuals and families in the UAE secure their futures, protect what matters, and achieve their financial goals.

Role Description

This is a full-time on-site role for a Telecommunications Assistant, based in Dubai. The Telecommunications Assistant will be responsible for managing telecommunication services, handling customer service inquiries, ensuring seamless telecommunications, and supporting sales activities. The position involves daily interaction with customers, addressing their needs, and providing exceptional service, while also maintaining strong communication with team members.

Qualifications

• Telecommunication Services and Telecommunications skills
• Strong Communication and Customer Service skills
• Experience in Sales
• Excellent written and verbal communication skills
• Ability to work effectively in a team and on-site environment
• Previous experience in the financial or insurance industry is a plus
• Bachelor's degree in a relevant field is preferred

Telecommunications Agent

Rooms

Full time

Emirates Palace Mandarin Oriental, Abu Dhabi

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city's largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.

As Telecommunications Agent, you will be responsible for the following duties:

• Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
• Write down messages accurately for our guests and deliver messages in a timely manner
• Handle guests' requests for DND (Do Not Disturb) and confidential status
• Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
• In case of emergency, to handle all communications for the hotel whilst serving as the communication center
• Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
• Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning
• In case of emergency, handle all communications for the hotel whilst serving as the communication center
• Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge

As Telecommunications Agent, we expect from you:

• Excellent organizational and effective communication skills
• Minimum 1-year experience in the same role in a luxury hotel is preferred
• Additional language will be a benefit

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city's largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About The Job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.

As
Telecommunications Agent, you will be responsible for the following duties:

• Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
• Write down messages accurately for our guests and deliver messages in a timely manner
• Handle guests' requests for DND (Do Not Disturb) and confidential status
• Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
• Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
• In case of emergency, to handle all communications for the hotel whilst serving as the communication center
• Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
• Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning
• In case of emergency, handle all communications for the hotel whilst serving as the communication center
• Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge

As Telecommunications Agent, We Expect From You

• Excellent organizational and effective communication skills
• Minimum 1-year experience in the same role in a luxury hotel is preferred
• Additional language will be a benefit

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?

Telecom Engineer:

Job Summary:

Experienced Telecom Engineer with a proven track record in the oil and gas industry, delivering robust and compliant telecom and security systems for both onshore and offshore facilities. Adept in all phases of telecom engineering including concept design, FEED, detailed engineering, and technical proposals

Key Responsibilities:

• Design, specify, and implement telecom and security systems for upstream and downstream oil & gas projects, including:
• CCTV and surveillance systems
• Access control and perimeter intrusion detection (PIDS)
• Public Address & General Alarm (PAGA) systems
• Structured cabling for voice/data (LAN/WAN), PABX, and telephony
• Fiber optic cabling (FOC), VSAT, and microwave systems
• Radio communication systems (TETRA, UHF/VHF Marine & Aero, GMDSS, AIS)
• High-capacity transmission systems (DWDM, SDH)
• Deliver Basic Engineering, FEED, and Detailed Engineering for telecom systems in compliance with international standards and client specifications.
• Prepare engineering documents including system architecture diagrams, equipment layouts, cable routing, and integration schemes.
• Conduct technical evaluations, vendor coordination, and support during FAT, SAT, and commissioning activities.
• Interface with multidisciplinary engineering teams, site personnel, and EPC contractors to ensure end-to-end system integration and seamless project delivery

Preferred Qualifications & Skills:

• Bachelor's degree in Electronics, Telecommunications, or related discipline 6-10 years of Experience
• In-depth knowledge of industry standards (e.g., IEC, ITU, NFPA, API) and oil & gas telecom best practices.
• Hands-on experience with offshore telecom system integration and hazardous area compliance.
• Strong documentation, project coordination, and communication skills.
• Offshore safety training certifications (e.g., BOSIET, HUET) are advantageous