41 Telecommunications jobs in the United Arab Emirates

Overview

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

As a Telecommunications Agent at SO/ Ras Al Khaimah, part of the All-Inclusive Collection , you will manage all guest and internal communications through the hotel’s PBX system. You will ensure accurate, prompt, and professional handling of telephone calls, messages, and requests, contributing to a seamless guest experience that reflects the bold, playful, and stylish SO/ brand identity.

• Operate the hotel’s PBX system efficiently, managing incoming and outgoing calls.
• Answer guest inquiries promptly and professionally, providing accurate information about hotel services, facilities, and local attractions.
• Transfer calls to the appropriate departments, ensuring smooth communication and guest satisfaction.
• Record, deliver, and follow up on guest messages accurately and in a timely manner.
• Assist with wake-up calls, conference call setups, and other communication requests from guests.
• Maintain confidentiality of guest information and ensure secure handling of messages and calls.
• Monitor and report any technical issues with the telecommunications system to management or the IT department.
• Coordinate with front office, housekeeping, F&B, and other departments to ensure timely response to guest requests.
• Maintain accurate records of calls, messages, and requests as per hotel standards.
• Uphold professional appearance, grooming, and SO/ brand service standards at all times.
• Follow health, safety, and hygiene policies while performing all duties.
• Assist with administrative or support tasks within the Front Office or Telecommunications department as needed.

• Previous experience in a PBX/telecommunications role within luxury hotels or resorts preferred.
• Excellent communication and telephone etiquette skills.
• Strong interpersonal and customer service skills with a guest-focused approach.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hotel operations and internal communication procedures.
• Professional appearance, confident demeanor, and alignment with SO/ brand identity.
• Fluency in English; additional languages are an advantage.
• Attention to detail, accuracy, and ability to handle confidential information.
• Flexible to work shifts, including weekends and holidays.

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

United Arab Emirates

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Jumeirah Beach Hotel, Dubai’s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned façade, stands proudly on Dubai's most exclusive private beachfront.

With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad’s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&Millau UAE Guide 2022.

About the Job:

An opportunity has arisen for an Service One Agent to join our T elecommunications team at Jumeirah Beach Hotel . The main duties and responsibilities of this role:

• Responsible for the speedy and courteous answering of the incoming calls both internal and external in a warm and friendly tone.
• Entering of HotSOS guest requests and monitoring of response timing.
• Ensure that all requests are handled in a timely manner and to follow up with the guest ensuring satisfaction in service provided.
• Ensure all wakeup calls are correctly input into PMS.
• Ensure all wakeup calls are given on time and that the task is completed in PMS.
• Monitoring E Butler Chat and responding within 60 second

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 1 year luxury hospitality experience in a similar role
• Excellent communication and interpersonal abilities
• Flexibility to work evenings, weekends, and holidays as needed
• Ability to multitask and work under pressure in a fast-paced environment
• Fluency in English; additional language skills are a plus

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Overview

We are a trusted recruitment partner for organizations across the Middle East. Established in 2016, we specialize in delivering unparalleled talent solutions by leveraging our strategic market presence and understanding of evolving industry dynamics.

Our customer is seeking a Network Engineer to contribute to success in the Technical domain.

• Contribute to success in the Technical domain as part of the Network Engineering function.

• Bachelor’s degree in a relevant field
• 3–7 years of relevant experience
• Strong communication and collaboration skills
• Proficiency with industry-standard tools/software
• Ability to manage multiple tasks and deadlines
• Knowledge of compliance and governance standards
• Experience in the related industry
• Strong problem-solving and analytical skills
• Ability to work in cross-functional teams
• Fluency in English; Arabic is a plus
• Proven track record of delivering results
• Adaptability to fast-paced environments

Responsibilities:

1. Act as the escalation point for security issues within the infrastructure.
2. Complete documentation actions in support of event activities, maintenance, and supply action.
3. Monitor and maintain the network infrastructure, including LAN, WAN, VPNs, routers, switches, firewalls, and wireless networks.
4. Diagnose and troubleshoot network issues, providing timely and effective resolutions to minimize system downtime.
5. Perform network performance analysis and implement necessary adjustments to optimize efficiency.
6. Ensure all network equipment is up-to-date with the latest firmware and patches.
7. Implement and maintain network security measures, including firewalls, access controls, and intrusion detection systems.
8. Monitor network traffic for unusual activity and potential security threats, taking appropriate action when necessary.
9. Provide Level 2/3 support to end-users, addressing network-related issues and ensuring a high level of customer satisfaction.
10. Collaborate with other IT teams to resolve complex technical issues.
11. Document network configurations, processes, and troubleshooting steps for future reference.
12. Recommend and implement improvements to network infrastructure to enhance reliability, performance, and security.

Qualifications:

1. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience will be considered.
2. Experience: 1-2+ years of experience in network support, administration, or a related role.

Location: Ajman.

Job Type: Full time.

Technical Skills:

1. Proficiency in configuring and troubleshooting Cisco, Juniper, or similar network devices.
2. Strong understanding of network security principles and best practices.

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We are seeking a talented and motivated Network Engineer to join our dynamic team in Dubai, UAE. As a Network Engineer at Dicetek LLC, you will play a crucial role in designing, implementing, and managing our clients' network infrastructure to ensure optimal performance and security. This is an exciting opportunity for a technology enthusiast with a passion for network engineering to make a significant impact within a forward-thinking company.

1. Design and implement network solutions to meet client requirements and business objectives.
2. Manage and optimize network infrastructure, ensuring high availability, scalability, and security.
3. Collaborate with cross-functional teams to integrate network solutions with existing systems and applications.
4. Monitor network performance and troubleshoot issues to maintain optimal functionality.
5. Provide technical support and guidance to clients, ensuring seamless adoption and utilization of network technologies.
6. Stay up-to-date with the latest trends and advancements in network engineering to drive innovation and improvement.

1. Standard Network Engineers profile with Data Network experience for 4-8 years.
2. Experience of working in medium to large telecommunications projects across Enterprise Data Network across Cisco, Juniper, Arista products.
3. This will involve working as a technical specialist on projects involved in planning, research, evaluation, and implementation of network infrastructure & remedial action for production support matters.
4. Producing documentation/communications of a high quality that are clear and easily understood.
5. Ensure all aspect of the projects are implemented & maintained efficiently with minimal disruption to the customer base.
6. Identifying areas of potential service improvement and efficiencies.
7. CCNA, CCNP Certifications (if any)

Senior Network Engineer

Job Title: Senior Network Engineer

Company: Alpha Data Recruitment

Location: Dubai

Type: Contract

We need a Senior Network Engineer who actually knows their stuff. Not just some paper CCNA, but someone who’s been in the trenches, wrangling L3 routing, Cisco ASA firewalls, and Cisco ACI like it’s second nature. You’ll be the go‑to for designing, building, securing, and fixing up our enterprise network. High stakes, high availability. Stuff breaks? You fix it. Simple.

• Set up, manage, and fix Layer 3 routing—think OSPF, BGP, EIGRP.
• Roll out and babysit Cisco ASA firewalls. VPNs, rules, policies—lock it down.
• Dive deep into Cisco ACI fabric—tenant creation, policies, contracts, connectivity issues.
• Make sure our network’s not just running, but locked up tighter than Fort Knox and playing nice with company policies.
• Keep an eye on network performance. See a bottleneck? Break it. Make it faster.
• Put on your detective hat when stuff goes sideways. Incident management, root cause, all that jazz.
• Jump in on migrations, upgrades, and fresh deployments. We’re always moving, so you’d better be too.
• Work with other teams—servers, storage, security, cloud. We’re all in this mess together.
• Actually write things down. Diagrams, configs, processes. If it’s not documented, it didn’t happen.

• Real hands‑on L3 experience. Not just “I read about it once.”
• Deep Cisco ASA chops. Firewalls are your playground.
• Cisco ACI? You’ve done fabric design, built stuff, fixed stuff. Not just clicked around the GUI.
• You actually understand TCP/IP, VLANs, VPNs, ACLs, NAT, QoS… the whole alphabet soup.
• When the network’s acting weird, you don’t panic—you troubleshoot, even if it’s a multi‑vendor zoo.
• You can talk to humans, not just machines. Teamwork matters.

• Bachelor’s in Computer Science, IT, whatever—nice to have.
• CCNA is a must. No CCNA, no go.
• Got a CCNP, CCIE, or something fancier? Even better.

Apply already. If you’re just looking to rack up buzzwords on your resume, maybe move along.