195 Telecommunications jobs in the United Arab Emirates
Telecommunications Engineer
Posted 7 days ago
Job Viewed
Job Description
This position description is subject to change at any time as needed to meet the requirements of the program or company.
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
Senior level telecommunications engineer providing support for telecommunications and IT installations and upgrades.
This position is contingent upon successful contract award to V2X.
#clearance
Responsibilities
Major Job Activities:
+ Provide Inside / Outside (I/O) cable plant engineering support, which includes complete technical solutions for telecommunications and IT upgrades and installations. All products produced by the contractor shall be in accordance with Telecommunication Industry Association (TIA) 758 standards.
+ Analyze technical requirements for telecommunications and IT services to and within facilities. The technical requirements analysis will assess projected mission, technology, infrastructure changes, and recommend capabilities for the new facilities.
+ Engineer the technical solution to meet USAFCENT-approved requirements.
+ Develop and execute cutover plans to integrate newly installed telecommunications and IT infrastructure. The cutover plans shall provide, as nearly as possible and practical, a seamless cutover of services from the old to the new infrastructure and systems.
+ Support the coordination of the cutover plan with the appropriate customers on and off post and with service and theater communications and IT agencies.
+ Tasks include:
+ Perform and document site surveys to support fiber optic, copper, and coaxial infrastructure requirements;
+ Prepare PSAs, to include specifications for allied support, minor construction, facility upgrades, equipment and materials, tools and test equipment, etc.;
+ Prepare working engineering project packages for installation teams with installation instructions, sketches, and list of materials;
+ Manage engineering installation and teams on engineering projects;
+ Brief key stakeholders (including commanders) on plans and/or status of projects.
Material & Equipment Directly Used:
Computers, printers, scanners, telephone and general office equipment.
Working Environment:
+ Working environment is a climate-controlled facility. Outdoor temperatures may exceed temperatures of 100 degrees Fahrenheit.
+ May require support during periods of non-traditional working hours including nights or weekends.
Physical Activities:
Must be able to lift / push / pull 40 lbs. unassisted.
Qualifications
Education / Certifications:
+ Bachelor of Science Degree in electrical, electronics, or computer engineering from an accredited University; OR
+ Building Industry Consulting Service International (BICSI) Outside Plant Design (Course/Certified); OR
+ USAF Engineering and Installation Project Engineering (Course/Certified).
+ U.S. Citizen
+ Active Secret Tier 3 Security Clearance.
Experience / Skills:
+ 6 years of practical experience in support of communications electronic systems or equipment; have the technical knowledge to solve complex problems, understand the interrelationships of circuits, understand IP routing and architecture design, and be able to exercise independent judgment in performing tasks.
+ 6 years of engineering experience in telecommunications and physical infrastructure.
+ 3 years of experience in military communication systems, as specified in the task order.
Supervisory / Budget Responsibilities:
TBD
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Telecommunications Technician
Posted 28 days ago
Job Viewed
Job Description
GovCIO is currently hiring for a Lead Land Mobile Radio Technician. This position will be located in Kuwait, Saudi Arabia and United Arab Emirates and will be a fully onsite position.
**Responsibilities**
Performs a variety of electronic and technical assignments on data communications equipment and systems. Completes terminal troubleshooting using appropriate diagnostic equipment. Installs terminals, controllers, and test equipment and restores nonworking lines and/or equipment to working condition. Maintains liaison with outside vendors and orders circuits and/or equipment as required. Requires knowledge of specific modems, test equipment, and terminal configuration. May develop recommendations for the combined usage of data processing and telephone system hardware and software.
+ Conducts site surveys and meets contacts like clients, construction crew members, utility company personnel, and people from other departments within the Company.
+ Installs, moves, and modifies telecommunications and related equipment according to job order specifications, standards, and procedures.
+ Undertakes telecommunications systems upgrade and answers queries related to system controls, and maintenance of the system in general.
+ Diagnoses equipment malfunctions. Maintains and repairs telecommunications systems and equipment according to manufacturer recommendations and specifications.
+ Reports and monitors service order changes.
**Qualifications**
+ High School with 3 - 6 years (or commensurate experience)
+ Clearance Required: Secret
+ 2 years' lead-level practical experience in: shop practices; installations, repair and troubleshooting or maintenance of communications systems or equipment; able to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment
+ Expert in: maintaining/troubleshooting Motorola and other LMR equipment (communications consoles; repeaters; SRX-2200, XTS-5000 and other various hand held radios; trunked and non-trunked LMR systems; key loaders, antennas, multi-couplers, duplexers; test equipment, such as service monitors/communication system analyzers, oscilloscopes, multimeters, frequency counters, power meters, spectrum analyzer; digital recording equipment; over the air keying equipment (key management facility); and site controllers
+ Qualified to install LMR base stations, repeaters, and mobile radios
+ Must have LMR shop operations and management experience in a large-scale LMR shop and be familiar with equipment tracking databases
*Pending contract award
#ARproposal
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you canexpect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary
Telecommunications Lawyer
Posted today
Job Viewed
Job Description
Telecommunications Lawyer
About the RoleWe are seeking an experienced telecommunications lawyer with expertise in telecom law , regulatory compliance , contract drafting and negotiation, dispute resolution, and liaison work with UAE regulatory bodies.
Key Responsibilities- Compliance Management: Ensure adherence to TDRA regulations, UAE telecom laws, and data protection laws.
- Licencing: Advise on spectrum licensing, infrastructure regulations, and cybersecurity compliance.
- Risk Management: Monitor legal changes affecting telecom operations and handle legal matters related to licensing, tariffs, interconnection agreements, and consumer rights.
- Drafting and Negotiation: Draft, review, and negotiate telecom service agreements, vendor contracts, network infrastructure agreements, and international roaming contracts.
- Confidentiality Agreements: Manage confidentiality agreements, SLAs, and outsourcing contracts.
- Legal Risk Management: Manage legal risks related to fraud, cybercrime, and telecom security breaches.
- Arbitration: Work with external legal counsel for litigation and arbitration cases.
- Data Retention Policies: Advise on lawful interception, monitoring, and data retention policies.
- Regulatory Knowledge: Knowledge of UAE Free Zone telecom regulations.
- Certification: Certification in telecom law, compliance, or data privacy.
Telecommunications Professional
Posted today
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Job Description
Telecommunications Engineer
Job Description:
We are seeking a highly skilled Telecommunications Engineer to join our team. The ideal candidate will have expertise in integration commissioning and troubleshooting of telecom networks, as well as hand-on experience with Etisalat projects and strong knowledge of Nokia Huawei and Ericsson equipment.
Responsibilities:
- Perform integration commissioning and end-to-end deployment of telecom sites for Nokia Huawei and Ericsson equipment.
- Conduct site surveys installation and testing of 2G 3G 4G and 5G networks.
- Handle troubleshooting fault rectification and quality assurance for telecom network infrastructure.
- Work on MW (Microwave) and RF systems ensuring seamless network integration and performance.
- Execute power and battery system installations ensuring optimal site functionality.
- Coordinate with stakeholders for site acceptance and handover.
- Maintain accurate documentation including reports and as-built documentation.
- Adhere to safety regulations and industry standards during site implementation.
Requirements:
- Bachelor's degree/Diploma in Telecommunications Electrical or a related field.
- Hand-on experience with Etisalat projects and strong knowledge of Nokia Huawei and Ericsson equipment.
- Expertise in integration commissioning and troubleshooting of telecom networks.
- Ability to work under pressure and meet deadlines.
- Strong communication skills and team coordination.
- Availability for immediate joining.
Telecommunications Representative
Posted today
Job Viewed
Job Description
Job Title: Telesales Executive
We are seeking an experienced and customer-oriented Telesales Executive to join our team. This role involves utilizing inbound and outbound telephone calls to achieve sales targets.
Responsibilities:
- Cross-selling or up-selling products where possible
- Receiving incoming telephone calls and assisting with customer inquiries
- Maintaining accurate records of all calls made and received
- Liaising with departments to resolve customer complaints
Requirements & Skills:
- High school diploma or equivalent
- Bachelor's or associate's degree in marketing, communications, business administration, or related field preferred
- Certified Sales Professional (CSP) accreditation advantageous
- Proven experience working as a telesales executive
- Proficiency in Microsoft Office applications
- Ability to follow scripts
- Strong negotiation and consultative sales skills
- Excellent organizational and problem-solving skills
- Effective communication skills
- Exceptional customer service skills
Benefits:
- Promising leads for the outside sales team to pursue
Others:
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
Telecommunications Agent
Posted today
Job Viewed
Job Description
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About The Job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.
As Telecommunications Agent, you will be responsible for the following duties:
- Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
- Write down messages accurately for our guests and deliver messages in a timely manner
- Handle guests requests for DND (Do Not Disturb) and confidential status
- Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
- Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
- In case of emergency, to handle all communications for the hotel whilst serving as the communication center
- Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
- Monitor TV channels in addition to outlets and public areas music to ensure smooth and proper functioning
- In case of emergency, handle all communications for the hotel whilst serving as the communication center
- Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About The Job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.
As Telecommunications Agent, you will be responsible for the following duties:
- Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
- Write down messages accurately for our guests and deliver messages in a timely manner
- Handle guests requests for DND (Do Not Disturb) and confidential status
- Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
- Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
- In case of emergency, to handle all communications for the hotel whilst serving as the communication center
- Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
- Monitor TV channels in addition to outlets and public areas music to ensure smooth and proper functioning
- In case of emergency, handle all communications for the hotel whilst serving as the communication center
- Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge
- Excellent organizational and effective communication skills
- Minimum 1-year experience in the same role in a luxury hotel is preferred
- Additional language will be a benefit
Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or
Telecommunications Professional
Posted today
Job Viewed
Job Description
Role Overview:
Telecommunications ProfessionalThis job posting seeks an adept Telecommunications Professional to support patient communication.
The ideal candidate will possess excellent verbal and written English skills, basic computer literacy, and experience with customer service principles. Familiarity with a medical environment is highly desirable. Basic knowledge of medical terminology is necessary for success in this role.
Key Responsibilities:- Provide patients with efficient telephonic scheduling services. Ensure the timely completion of tasks, prioritizing effective functioning of the area.
- Support team members through answering daily inquiries, providing coaching, and education.
- Monitor call quality using the call recording system and offer feedback to improve agent performance.
- Assign breaks, monitor attendance, and provide daily agent performance reports.
- Facilitate the smooth operation of the Call Center by consulting with colleagues and sharing knowledge.
Excellent communication skills are essential for this position, as is the ability to maintain accurate records and adhere to hospital policies. Previous operator or Call Center experience is advantageous but not required. The ideal candidate will demonstrate proficiency in Medical Terminology and maintain current knowledge of hospital features, services, prices, packages, and operating hours.
Additional responsibilities include ensuring a clean and organized work environment, promoting incident and customer complaint reporting to enhance patient care, and maintaining up-to-date product knowledge at all times.
We encourage applications from candidates with a strong track record of delivering high-quality results in fast-paced environments. We welcome your application if you have excellent time management skills and can handle multiple tasks simultaneously. Your ability to prioritize tasks effectively will enable you to thrive in this dynamic role.
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Telecommunications Specialist
Posted today
Job Viewed
Job Description
As a Telecommunications Professional, you will be the first point of contact for hotel guests and internal stakeholders. This role requires exceptional communication skills, a positive attitude, and the ability to multitask efficiently.
Key Responsibilities:- Customer Service: Answer and deal with all calls in a professional manner, ensuring guest satisfaction and resolving any issues promptly.
- Sales Attitude: Maintain a sales mindset at all times to maximize revenue for the hotel.
- Switchboard Operations: Efficiently operate the switchboard to ensure fast and efficient transferring of internal and external calls.
- Guest Requests: Action guest requests, including wake-up calls, promptly and in accordance with procedures.
- Confidentiality: Maintain confidentiality of customer and personnel information.
- Product Knowledge: Demonstrate in-depth knowledge of hotel services and local area attractions.
- Feedback: Communicate relevant feedback from customers or other departments to the Front Office Manager and Duty Manager.
- Auditing: Audit charges according to the hotel credit policy.
- Standard Scripts: Respond to telephone calls using a standard script: 'Grand Excelsior Hotel, how may I assist you?'
- Task Completion: Fulfill all tasks as per the Standard of Performance manual.
- Communication: Handle guest and employee inquiries in a courteous and efficient manner, escalating issues to supervisors if necessary.
Telecommunications Agent
Posted 6 days ago
Job Viewed
Job Description
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About The Job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.
As Telecommunications Agent, you will be responsible for the following duties:
- Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
- Write down messages accurately for our guests and deliver messages in a timely manner
- Handle guests requests for DND (Do Not Disturb) and confidential status
- Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
- Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
- In case of emergency, to handle all communications for the hotel whilst serving as the communication center
- Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
- Monitor TV channels in addition to outlets and public areas music to ensure smooth and proper functioning
- In case of emergency, handle all communications for the hotel whilst serving as the communication center
- Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge
Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About The Job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.
As Telecommunications Agent, you will be responsible for the following duties:
- Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
- Write down messages accurately for our guests and deliver messages in a timely manner
- Handle guests requests for DND (Do Not Disturb) and confidential status
- Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
- Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
- In case of emergency, to handle all communications for the hotel whilst serving as the communication center
- Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
- Monitor TV channels in addition to outlets and public areas music to ensure smooth and proper functioning
- In case of emergency, handle all communications for the hotel whilst serving as the communication center
- Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge
- Excellent organizational and effective communication skills
- Minimum 1-year experience in the same role in a luxury hotel is preferred
- Additional language will be a benefit
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or
Telecommunications Sales Specialist
Posted today
Job Viewed
Job Description
As a Telesales Representative, you will play a key role in generating sales by closing deals over the phone and maintaining good customer relationships.
Key Responsibilities:- Inform potential or existing customers about products or services using persuasive communication scripts
- Answer questions about products or the company's offerings
- Ask questions to understand customer requirements and close sales effectively
- Direct prospects to the field sales team when necessary
- Enter and update customer information in our database accurately
- Take and process orders in an efficient manner
- Handle grievances to preserve the company's reputation
- Meet sales quota and facilitate future sales opportunities
- Keep records of calls and sales, noting useful information for future reference
- Proven experience as a telesales representative or other sales/customer service professional
- Proven track record of successfully meeting sales quota, preferably over the phone
- Ability to learn about products and services and describe them clearly to prospects
- Excellent knowledge of English language and communication skills
- Excellent interpersonal and negotiation skills
- Cool-tempered and able to handle rejection
- Outstanding conflict resolution skills with the ability to address complaints effectively
We are looking for a highly motivated and results-driven Telesales Representative to join our team. If you have a passion for sales and excellent communication skills, we encourage you to apply for this exciting opportunity.