1 470 Temporary Customer Service jobs in the United Arab Emirates

We are seeking a highly skilled and customer-focused call center professional with experience in handling inbound and outbound calls. The ideal candidate will provide accurate information, support, and resolution to customers in a timely and professional manner.

• Handle customer interactions efficiently and professionally.
• Provide accurate information based on the organization's services, processes, and regulations.
• Address customer inquiries, concerns, and complaints with empathy and professionalism.
• Escalate unresolved issues to relevant departments.
• Maintain records of customer interactions, transactions, feedback, and complaints.
• Meet performance metrics including call quality, response time, and customer satisfaction.

• Proven experience working in a fast-paced environment.
• Minimum 3 years in customer service or call center role.
• Excellent English communication skills (Arabic is a plus).
• Strong problem-solving and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Proficient in MS Office and CRM systems.
• Flexible to work shifts, including weekends if required.

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

For more information about this opportunity, please contact our HR department.

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

1. Assist customers with inquiries, complaints, and service requests.
2. Provide information about products and services.
3. Handle phone calls, emails, and live chat support.
4. Process orders, returns, and exchanges efficiently.
5. Maintain customer records and update databases.
6. Resolve customer issues with a positive and problem-solving approach.
7. Ensure high levels of customer satisfaction.

1. Previous experience in customer service is a plus.
2. Strong verbal and written communication skills.
3. Ability to handle multiple tasks and work under pressure.
4. Good problem-solving and interpersonal skills.
5. Proficiency in Microsoft Office and CRM systems is an advantage.
6. Willingness to work flexible shifts, including weekends and holidays.

1. Competitive salary and performance-based incentives.
2. Career growth and professional development opportunities.
3. Friendly and team-oriented work environment.

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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.

We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.

• Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
• Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
• Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
• Manage and review tasks such as OTIF, SLOB, and Back Orders.
• Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
• Oversee the order-to-cash process with excellence in order processing.
• Register and process customer orders in the ERP system via email, phone, or other contacts.
• Ensure correct and complete order processing and transfer to logistics.
• Raise issues related to delivery, documentation, or invoices with supervisors.
• Act as the first point of contact for customers, addressing questions and resolving complaints.
• Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.
• Propose improvements to work processes.
• Complete registration, filing, and archiving of customer service documentation.
• Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.
• Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.

Education

• University degree or equivalent.
• Proficiency in Arabic and English, both written and spoken.

Management and General Skills

• Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.

Functional Skills

• Knowledge of ERP systems and order-to-cash processes in a B2B environment.
• Understanding of sales, supply chain, marketing, and logistics functions.

Experience

• 2-3 years of customer service experience.
• SAP experience is a plus.

At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Dubai, United Arab Emirates | Posted on 03/21/2025

1. Identifying and assessing a customer’s needs
2. Keeping detailed records of customer interactions
3. Following your company’s communication procedures and policies
4. Provide accurate, valid and complete information by using the right methods/tools
5. Duties will include sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and other services
6. Handling complaints, requests, and enquiries

1. Education: Graduate
2. Location: Anywhere in UAE
3. Age: Below 30 years
4. Experience: Fresher or experienced working with customer support
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively

A Call Center Executive provides exceptional customer service by answering inbound calls, resolving issues promptly, and maintaining a polite and helpful demeanor. This role involves up-selling services to achieve monthly targets while promoting value-added services.

• Respond to applicant and customer inquiries in a timely and professional manner.
• Resolve call-related issues effectively and efficiently.
• Communicate with customers via phone in a courteous and empathetic tone.
• Stay updated on Embassy of India and Consulate General of India policies and procedures.
• Identify opportunities to promote additional services to clients.

• Excellent communication and interpersonal skills are essential for success in this role.
• At least one year of experience in customer-facing roles is required.
• A valid residence visa in Dubai is necessary for employment.
• Teamwork and collaboration are crucial for achieving team objectives.

• The salary for this position is AED 3000 per month.
• Annual leave includes 30 days with an air ticket allowance.

Monday to Friday, Saturday to Thursday, with Fridays off.

Shift timings vary between 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, and 10:00 AM - 7:00 PM.

Unit no, Mezzanine floor, Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.

Customer Service Representative

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

In this role, you will:

• Respond to customer calls, emails, and chats in a timely and professional manner.
• Listen actively and respond empathetically to customer concerns and complaints.
• Provide accurate and helpful information to customers, addressing their questions and resolving their issues.
• Escalate complex issues to supervisors or managers as needed.
• Document all interactions with customers in a clear and concise manner.

This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply.

This is a full-time position that requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. You must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

The successful candidate will have a positive attitude, a strong sense of empathy, and the ability to remain calm under pressure. You will also have basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your responsibilities will include:

1. Providing excellent customer service through various channels including phone, email, and chat.
2. Responding to customer inquiries and resolving issues in a timely and professional manner.
3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.
4. Maintaining accurate records of customer interactions and documenting any escalations or issues.
5. Participating in ongoing training and development to improve knowledge and skills.

To be considered for this role, you must meet the following requirements:

• High school diploma or equivalent required.
• At least one year of experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. Some of the benefits include:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Professional development opportunities.

This role will involve working in a fast-paced and dynamic environment where no two days are the same. You will be required to work effectively in a team environment and maintain confidentiality when dealing with sensitive customer information.

You will also have access to ongoing training and development opportunities to improve your knowledge and skills. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

The Call Center Agent plays a pivotal role in assisting clients with their needs and concerns.

• To accomplish this, the agent must possess excellent communication skills to understand client needs and provide effective solutions.
• Maintain accurate records and databases for seamless interactions.
• Built on trust and reliability, strong relationships with clients and colleagues are essential.

• A high school diploma or equivalent is required.
• A minimum of one year of experience in a customer-facing role is necessary.
• Key skills include problem-solving, time management, and adaptability in multicultural environments under pressure.

This job requires professionalism, empathy, and a commitment to excellence. Successful candidates will have a passion for delivering outstanding results and building long-term relationships.

• This position offers opportunities for growth and development.
• Candidates should be proactive, organized, and self-motivated individuals who can thrive in a dynamic environment.
• We are seeking dedicated professionals who can contribute to our team's success.

Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients and families who require medical services or have questions about our hospital.

Your primary focus will be on answering calls in a timely and professional manner, addressing inquiries, and resolving issues in a clear and concise way. You will also be responsible for scheduling appointments, updating patient records, and collaborating with other departments as needed.

If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Answer Calls: Respond promptly to incoming calls, address patient concerns, and provide accurate information regarding hospital facilities, doctor's details, insurance coverage inquiries, and other miscellaneous queries.
2. Schedule Appointments: Schedule appointments for patients with their desired specialists following our appointment policy guidelines.
3. Update Patient Records: Maintain accurate and up-to-date patient records, including laboratory results, upcoming OT/endoscopic procedures, prescription inquiries, and other relevant information.
4. Collaborate with Other Departments: Work closely with other departments, such as nursing, surgery, and administration, to ensure seamless communication and coordination.

To be successful in this role, you will need:

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
• Strong Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze complex situations and provide creative solutions.
• Attention to Detail: Possess attention to detail, with the ability to accurately update patient records and perform other administrative tasks.
• Teamwork and Collaboration: Demonstrate a commitment to teamwork and collaboration, with the ability to work effectively with others to achieve common goals.

We offer a competitive salary and benefits package, including:

• Comprehensive Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Eligibility to participate in our retirement savings plan, with matching contributions from the hospital.
• Paid Time Off: Generous paid time off policy, including vacation days, sick leave, and holidays.

This role is based in our hospital setting, where you will work closely with patients, families, and healthcare professionals to provide high-quality care. You will be required to wear a uniform and adhere to hospital policies and procedures at all times.