1 026 Tenant Relations jobs in the United Arab Emirates
Tenant Relations Specialist
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We are seeking a highly skilled Tenant Relations Specialist to join our team. This role is responsible for maintaining positive relationships with tenants, addressing inquiries and concerns in a timely manner, and providing support as needed.
Key Responsibilities:- Maintain open communication with tenants to ensure their satisfaction with mall services and facilities.
- Address tenant inquiries, concerns, and requests promptly and professionally.
- Provide support to tenants in setting up their stores or spaces within the mall.
- Cordinate with maintenance and other relevant departments to meet tenant needs.
- Document and track tenant complaints for future reference.
- Gather market intelligence and information on retail trends.
- Research and report on competitors and market dynamics.
- Prepare regular reports on tenant activities and lease renewals.
- Assist in generating reports for management on occupancy rates, lease expirations, and tenant feedback.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
This role offers a competitive salary and benefits package, including opportunities for professional growth and development.
Why Join Us:Join our dynamic team and be part of a collaborative environment that values innovation and excellence. As a Tenant Relations Specialist, you will have the opportunity to make a meaningful impact on our business and contribute to our mission of delivering exceptional customer experiences.
Junior Tenant Relations
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Job Description
- Assist in maintaining positive relationships with tenants.
- Address tenant inquiries, concerns, and requests in a timely and professional manner.
- Provide support to tenants as needed, ensuring their satisfaction with the mall's services and facilities.
- Facilitate communication between tenants and mall management.
- Relay important information, updates, and notices to tenants.
- Assist in organizing tenant meetings or forums to discuss mall-related matters.
- Handle tenant complaints or issues and work to resolve them effectively.
- Document and track tenant complaints for future reference.
- Assist tenants with the setup of their stores or spaces within the mall.
- Coordinate with maintenance and other relevant departments to meet tenant needs.
- Assist in gathering market intelligence and information on retail trends.
- Research and report on competitors and market dynamics.
- Prepare regular reports on tenant activities and lease renewals.
- Assist in generating reports for management on occupancy rates, lease expirations, and tenant feedback.
Senior Manager - Tenant Relations - Global Village - Dubai Holding Entertainment - Emiratization
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Senior Manager – Tenant Relations at Global Village, part of Dubai Holding Entertainment (Emiratization).
Responsibilities- Oversee end-to-end tenant management, from onboarding and licensing to operational support and offboarding.
- Act as the primary point of contact for all tenant-related issues, ensuring prompt resolution.
- Ensure all tenants adhere to Global Village standards, guidelines, and health & safety protocols.
- Collaborate with internal departments to address tenant needs and support operational alignment.
- Lead seasonal tenant evaluation processes and implement action plans to improve service levels.
- Analyse feedback, prepare reports, and provide recommendations for improvements.
- Support the Director in developing commercial strategies based on tenant data and market trends.
- Bachelor’s degree in Business, Hospitality, or a related field
- 4–5 years in tenant relations, customer experience, or commercial operations, preferably in entertainment, events, or retail leasing
- Strong negotiation and relationship management
- Conflict resolution and problem-solving
- Familiarity with licensing and compliance procedures
- Strong organisational and communication skills
- Data interpretation and reporting tools proficiency
In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
#J-18808-LjbffrCustomer Service
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The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
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#J-18808-LjbffrCustomer Service
Posted today
Job Viewed
Job Description
The candidate will be responsible for:
- Serving as the primary point of contact for the customers and all internal Galaxy offices.
- Relationship management with customers and developing an understanding of their business needs.
- Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
- Proactively tracking the shipments and notifying the customers whenever required.
- Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
- Resolving customer issues by engaging suitable stakeholders.
- Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
- Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Job Type: Full Time
Job Location: Dubai
Basic required skills:
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English (oral and written).
- Computer literate.
- Familiar with MS Office tools.
- Familiar with international logistics and freight forwarding (ocean/air & import/export).
Full Name *
Email *
Phone *
Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx
By using this form you agree with the storage and handling of your data by this website.
#J-18808-LjbffrCustomer Service
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Job Description
Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.
JOB DESCRIPTION- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
Job Type: Full-time
#J-18808-LjbffrCustomer Service
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Yalla Grooming is a fast-growing mobile pet grooming service in Dubai , dedicated to making pet care simple, convenient, and stress-free for pet owners. We are looking for a proactive and detail-oriented Customer Support Executive to join our Yalla Grooming team. This role is central to ensuring a smooth experience for our customers, efficient scheduling of grooming services, and seamless coordination with our drivers and groomers.
The ideal candidate will be organized, customer-focused, and comfortable handling both administrative tasks and real-time operational communication. Knowledge of Dubai's areas is essential.
Key Responsibilities- Customer Service & Scheduling
- Respond to customer inquiries via WhatsApp, phone, or other channels.
- Manage and schedule grooming bookings based on customer needs and availability.
- Confirm appointments and send reminders to customers.
- Route Planning & Coordination
- Prepare and assign efficient daily routes for drivers and groomers across Dubai.
- Ensure a clear understanding of Dubai's areas to optimize time and reduce delays.
- Monitor schedules in real-time and adjust if needed due to traffic, cancellations, or emergencies.
- Administrative & Financial Support
- Track and manage payments (cash, card, and online).
- Collect and reconcile cash from drivers.
- Maintain expense tracking and petty cash records.
- Build and maintain daily sales reports.
- Team Communication
- Act as the primary point of communication between customers, drivers, and groomers.
- Provide clear instructions to staff and follow up on job completion.
- Support the team with any last-minute changes or operational challenges.
- Must love dogs & cats
- Previous experience in customer support, scheduling, or administrative roles (preferably in grooming, delivery, or logistics).
- Strong knowledge of Dubai's areas, streets, and general routes.
- Excellent communication skills in English.
- Good organizational and multitasking abilities.
- Comfortable handling payments, cash tracking, and basic reporting.
- Proficiency in WhatsApp, Excel/Google Sheets, and scheduling tools.
- Salary: AED 3,500 – 4,500 (depending on experience).
- Schedule: 6 days a week.
Location: Dubai, United Arab Emirates
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Customer Service
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We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.
Applicants should have:
- Strong communication skills
- A positive attitude
- A passion for helping customers
We offer a competitive salary . For more details, please call or WhatsApp .
Disclaimer:is a platform connecting job seekers and employers. Applicants should conduct their own research into the credentials of prospective employers. We do not endorse requests for money payments and advise against sharing personal or bank details with third parties. If you suspect fraud, please contact us via our contact page.
About Dr. Job:Established in 2015, Dr. Job is an online platform that connects employers with skilled job seekers, making it the UAE's premier job portal, attracting thousands of visitors daily.
#J-18808-LjbffrCustomer Service
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Job Description
- Handling customer complaints and troubleshooting issues with products or services.
- Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received.
- Accessing databases to retrieve account information for customers.
- Letting customers know about additional products or services that might benefit them.
- Escalating queries and concerns when necessary.
- Updating customer records following each contact.
- Staying up to date on the latest products and services the organization provides.
Job Requirements
- Proficiency in English and Chinese.
- Customer service experience.
- Experience in warehousing or logistics preferred.
About
(NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.
Ranked 47th on the Fortune Global 500, is China's largest retailer by revenue. In 2023, reported revenues of US$152.8 billion and served approximately 600 million active customers.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, continues to expand in markets where our competitive strengths shine. Currently, operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
International Logistics
JD Logistics (also known as JINGDONG Logistics), publicly on the Hong Kong Stock Exchange, provides technology-driven supply chain and logistics solutions, with a market-leading infrastructure network across China. JD Logistics has also developed a robust global supply chain network with highly automated warehousing and reliable international transportation solutions. Currently, JD Logistics operates approximately 100 bonded, overseas, and direct mail warehouses across almost 1 million square meters. The company provides comprehensive logistics support to a diverse range of clients, including both international enterprises and Chinese brands expanding globally.
#J-18808-LjbffrCustomer Service
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Job Description
This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.
Education:
Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.
Job Description:
- Assembling and packing food orders in carry-out containers and bags
- Assisting cooks with food preparation
- Taking payments for food orders and providing correct change
- Cleaning tables in dining areas
- Stocking condiment and beverage stations
- Taking customer orders via telephone and mobile apps
Desired Profile:
Similar to job description, candidates should have relevant experience in food service roles.
Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019