309 Test Planning jobs in the United Arab Emirates

Magnum Security is seeking a skilled and experienced Quality Assurance/Process Excellence Manager, Male or Female with a background in ISO standards. The successful candidate will lead our efforts to maintain and enhance the quality of our processes, ensuring alignment with ISO requirements

Responsibilities:

• Develop, implement, and maintain quality management systems based on ISO standards.
• Conduct regular audits to assess process performance and identify areas for improvement.
• Collaborate with cross-functional teams to design and implement effective processes.
• Lead initiatives to optimize workflows and enhance overall efficiency.
• Establish and maintain key performance indicators (KPIs) to measure process effectiveness.
• Provide training and support to team members to ensure adherence to established processes.
• Stay abreast of industry best practices and emerging trends in process excellence.
• Drive a culture of continuous improvement throughout the organization.

Qualifications:

• Bachelor's degree at minimum Proven experience in quality assurance or process excellence roles.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of quality management systems and process improvement methodologies (e.g., Lean, Six Sigma).
• Ability to lead and influence cross-functional teams.
• Detail-oriented with a focus on delivering high-quality results.

Are you passionate about driving quality across processes, materials, and production standards? We are currently working with a well-established client in the furniture and fit-out industry who is looking for an experienced Quality Assurance Specialist to join their team in Sharjah.

Key Responsibilities:

• Develop, implement, and maintain quality control systems to ensure production standards meet customer expectations and industry benchmarks.
• Oversee inspection of incoming raw materials, in-process checks, and final product quality control.
• Analyze quality performance and identify areas for improvement across factory operations.
• Collaborate with production and engineering teams to ensure adherence to quality standards.
• Create and update quality documentation, SOPs, and framework policies.
• Train staff on quality processes and ensure compliance with internal and external standards.

Requirements:

• 5–7 years of quality assurance/control experience in a factory, preferably within the furniture or fit-out sector.
• Proven experience in developing and implementing quality frameworks.
• Strong attention to detail with excellent analytical and problem-solving skills.
• Ability to lead quality audits and ensure continuous improvement.
• Strong communication skills and the ability to work collaboratively across departments.

This is a great opportunity to join a dynamic team and play a key role in elevating production standards and quality practices within a growing company.

Reporting Relationship : Director of the Office of Institutional Effectiveness (OIE)

Expected Starting Date: For immediate hire

Job Status: Full-time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.Read more .

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards. The goal is to demonstrate to all stakeholders the high quality of teaching, learning, research, and publishing output of its faculty and graduate students, and to make sure they meet the standards and expectations according to the best practices in global peer institutions. This will be achieved by developing risk-based institutional and subject-for-review processes.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develops accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies.
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably, within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: . Please mention the position you are applying for in the subject line.

*Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children’s school fees allowances subject to coordination of benefits.

*The Africa Institute (GSU) is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply.

*We anticipate a high number of applications and will do our best to respond to any queries. Please note that only shortlisted applicants will be contacted in the first instance.

Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah.

This position reports to the Director of the Office of Institutional Effectiveness (OIE). The objective of the Academic Quality Assurance Officer is to support OIE’s efforts in all related business and operational functions to ensure quality assurance and monitor performance at GSU. The Quality Assurance Officer will assist in monitoring progress in matters related to quality assurance and enhancement of GSU’s progress in areas of teaching, research, and knowledge production, with the objective to facilitate the best learning environment for faculty and graduate students, and most importantly to ensure that the institute achieves the highest ranking possible within the global educational ranking systems. The overall charge is to provide support through the development of a mechanism for collecting data on the institute’s progress. One of the main objectives of the office is to enhance the institute’s ranking according to the international standards of research and teaching institutions. Through OIE and GSU processes, the QA and enhancement officer works to establish and conduct ongoing evaluations through feedback from faculty, students, and staff, leading to constant improvement and maintenance of academic standards.

The prospective candidate for the position should have background and long-term experience and understanding of the Academic Quality framework, including enhancement and assurance (QE&A) mechanisms; and a commitment to promoting and developing the consistency of the institute’s engagement with quality processes to enhance the student learning experience and faculty research output.

• To work on issues related to national regulation and assessment of teaching quality, student progress, and graduates’ future employment
• To coordinate external reviews of academic quality and standards as assigned
• To assist in the design and implementation of a model of continuous academic review to promptly identify and address challenges to the student experience, student progress, and graduate outcomes
• To ensure that the institute meets the expectations for the UAE-CAA Higher Education
• To manage the periodic review of the academic quality and standards
• To manage the approval processes for new academic developments as assigned
• Provide academic data analysis: report grades, exam results, and attendance
• Develop accurate information and reports for OIE to provide the Office of the Chancellor and assist in maintaining standards of performance of the institute including underachieving students
• Assist with strategic planning and monitoring of performance management in sync with CAA requirements as assigned
• To work on accreditation compliance reporting and timelines
• To work on a periodical benchmarking exercise to compare GSU to similar local, regional and international peer institutions by collecting relevant external data for purposes of benchmarking different academic and administrative functions and processes
• To prepare, review and work on submission of accreditation reports and requirements to the CAA and other accreditation bodies
• To collaborate effectively with the Student Administration team, Academic Registration Office, and with Departments and their administrators
• Perform all other functions as assigned by the Director of OIE

• Master’s degree in a relevant field

• Requires a minimum of 5 years of relevant experience in academic affairs, preferably within a higher education institution
• Previous experience in data management capacity within higher education
• Experience in managing and developing data systems
• Experience in producing accurate data for reporting and assessment
• Experience in university ranking systems
• Creating and maintaining data capture and data entry templates
• Strong organizational skills, coupled with the ability to take initiative and work with limited supervision
• Strong verbal and written communication skills, including presentation skills, and demonstrated competency in interacting with people at all levels of the organization
• The ability to work effectively as part of a team in a multicultural environment, to handle pressure with a positive attitude, and to meet deadlines in a demanding work environment
• Ability to keep up to date on relevant policies and procedures in line with the duties identified in the job description
• Excellent oral and written communication skills in English, with a preference for proficiency in Arabic
• Proficiency with Microsoft Office applications
• The ability to maintain a high level of professionalism and confidentiality

If you are interested, kindly send an email with your CV and a Cover Letter to the following email: Please mention the position you are applying for in the subject line.

Alrais Group is a leading multi-sector company committed to creating a dynamic and inclusive work environment where employees can thrive and contribute to our collective success. We uphold high standards of employee relations and promote a culture of respect, fairness, and collaboration.

About the Role:

We are seeking a dedicated Quality Assurance Executive to uphold and enhance the standards of our restaurant operations. This role plays a pivotal part in ensuring excellence in food quality, service delivery, hygiene, and overall guest experience. The ideal candidate will have a strong background in quality control and food safety within the hospitality industry, with a passion for continuous improvement and customer satisfaction.

Key Responsibilities:

• Conduct regular inspections and audits of front-of-house and back-of-house operations.
• Ensure compliance with food safety, hygiene, and service standards.
• Develop and implement training programs for staff on quality, service, and sanitation.
• Monitor guest feedback, online reviews, and in-house surveys to drive improvements.
• Handle customer complaints and ensure timely, effective resolutions.
• Maintain accurate documentation for inspections, audits, and corrective actions.
• Identify areas for operational improvement and support process enhancement.
• Collaborate with the kitchen and service teams to uphold brand consistency.
• Support sustainability efforts and implement waste reduction strategies.
• Prepare for and assist with internal and external audits.

Requirements:

• Bachelor’s degree in Food Science, Hospitality Management, or a related field.
• Minimum 2 years of experience in quality assurance or service control in the restaurant/hospitality sector.
• Strong understanding of food safety standards and quality control procedures.
• Excellent attention to detail, communication, and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work both independently and collaboratively.
• High level of discretion, professionalism, and commitment to confidentiality.

If you are passionate about maintaining high service standards and delivering quality experiences in a fast-paced hospitality environment, we’d love to hear from you. Apply today!

JOB TITLE
Quality Assurance Manager | MAF Global Solutions | MAF Tech ROLE SUMMARY
The Software Testing & Quality Assurance Manager leads a team in ensuring high-quality software delivery by overseeing the comprehensive testing activities across all projects, programs, and work streams. This key leadership position involves developing and implementing robust quality assurance strategies, driving process improvements, and collaborating with project teams to align testing with timelines and industry standards, ensuring excellence throughout the software development lifecycle. ROLE PROFILE

• Oversee the execution of quality assurance testing activities, including but not limited to functional, regression, integration, and performance testing, ensuring comprehensive validation of system functionality and performance in accordance with project.
• Develop and implement a robust quality assurance strategy, encompassing methodologies, processes, and best practices tailored to project requirements
• Lead, mentor, and inspire a team of quality assurance professionals, fostering a culture of excellence, collaboration, and continuous improvement
• Act as the primary point of contact for quality assurance-related matters, fostering effective communication and collaboration with project managers, business analysts, developers, and other stakeholders
• Provide strategic guidance and direction to the quality assurance team, ensuring alignment with project objectives and organizational goals
• Collaborate closely with project teams to define testing requirements, develop comprehensive test plans, and ensure adequate testing coverage
• Identify opportunities for automation and optimization of testing processes to increase efficiency and effectiveness
• Drive initiatives to enhance quality assurance processes, tools, and methodologies, leveraging industry best practices and innovative technologies

REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field,Advanced degree preferred.
• Minimum of 8-12 years of experience in quality assurance/testing roles, with a focus on test planning, scheduling, and managing test resources
• Proven track record of successfully leading teams and managing testing activities for complex software projects or programs
• Experience in both Manual and Automation testing, with a strong emphasis on QA best practices.
• Extensive knowledge of the Software Development Life Cycle (SDLC) methodology, including processes and deliverables
• Significant experience and a strong delivery record in Test Management, including projects involving high integration with diverse systems

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Who we are:

Al Marwan Group is a holding company established in 1978, Al Marwan Group has grown a strong diversified portfolio in Real Estate Development & Management, Hospitality, General Contracting and Heavy Machinery trading of brand new and used equipment for the Construction, Mining, Oil, and Gas industries.

We are currently looking for highly skilled and motivated Quality Assurance Specialists to join our team.

Job Duties:

• Regularly assess sales and tele sales calls to evaluate adherence to scripts, compliance with regulations, and overall effectiveness in customer interactions.
• Develop and implement quality assessment criteria and tools to evaluate team performance against established benchmarks.
• Provide constructive feedback to sales and tele sales representatives, offering actionable insights to improve their performance and customer engagement jointly with line managers.
• Prepare detailed reports on team performance metrics, highlighting areas for improvement and success stories to share with management.
• Identify trends and areas for improvement within sales processes and customer interactions, recommending solutions to enhance overall quality and efficiency.
• Monitor customer feedback and satisfaction levels, ensuring that the sales and tele sales teams address customer needs effectively.

Qualifications:

Education:

• Bachelor’s degree in Business, Marketing, or a related field is preferable.

Experience :

• Proven 3 years experience in quality assurance or performance monitoring, preferably within sales or tele sales environments.

Other Requirements:

• Excellent analytical skills and attention to detail.
  
• Effective communication and interpersonal skills, with the ability to provide constructive feedback.
  
• Proficiency in CRM systems and quality monitoring tools.
  

Job Title: QA Engineer

Job Location: Abu Dhabi – UAE

About Presight

Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region’s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.

Position Overview

To play a critical role in the development of high-performance data solutions & information products at Presight. the Quality Assurance Engineer role will be responsible in evaluating & assessing application potential by testing the compatibility of new programs with existing systems and ensure adherence to application objectives, specifications and QA standards.

Key Responsibilities

• Designing and executing manual test cases.
• Should influence better software requirements, promote proper engineering practice, and bug prevention strategies using innovative quality concepts.
• Troubleshooting problems; demonstrate strong problem solving and communication skills, and an expert automation engineering resource.
• Hands-on ability to automate repeated tasks and build test coverage using Selenium framework.
• Well-acquainted with automation testing concepts of Selenium, SOAPUI, Apache JMeter, Cucumber, Screenplay, and other related tools.
• Developing new automated test frameworks that will establish product quality standards for our development process.
• Using a variety of tools to root out and diagnose hard to find bugs.
• Performing Non-Functional testing, usability, security, risk-based testing, and API testing as per requirements.
• Test script development and optimization, test data preparation, test review, test execution and debugging, effective reporting for management review.
• Owning end-to-end test activities by working closely with the development teams, Back end, Product, Architecture and Support teams.
• Identifying gaps in requirement and refining existing requirements for testability, ambiguity or redundancy.
• Challenges the Environment, raise testing standards by experimenting with new processes/Adopting new Tools.
• Working closely with development teams in instrumenting their workflow to build a comprehensive picture of velocity, coverage, and quality.
• Involving in sprint planning to define the sprint goals, sprint review meetings, identify the product backlogs and provide risks/issues to the Scrum team for quicker remediation.
• Introducing best practices in testing and project development life cycle.
• Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.

Qualifications:

• Bachelor’s degree in Computer Science or relevant field.
• Relevant certification would be an advantage.

Experience:

• 3+ years of experience in the software testing environment (Manual + Automation) – individual contributor role
• Significant experience as a QA in Software Company with prime focus on automation and manual testing.
• Experience with Behavior-Driven Development (BDD) practices and integration of automated testing into a continuous integration and continuous delivery (CI/CD) pipeline.
• Experienced with popular automation framework - Selenium, Cypress, Playwright and so on.

Skills:

• Domain expert in manual and automation testing; to introduce new test techniques and tools and work efficiently with current tools.
• Technical understanding of design and system architecture for multitier applications.
• Strong knowledge of SDLC and experience with Agile test methodology – good to have.
• Knowledge of non-functional and performance testing – good to have.
• Good understanding of networks and distributed systems.
• SQL database background/expertise.
• Detail oriented and have amazing communication skills, explaining technical problems succinctly and clearly.

Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.

What working at Presight offers:

Culture : An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

Career : Accelerate your career through high-impact projects andaccess to resources for continuous growth and learning opportunities.

Rewards : A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.